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Overview
Swyftin helps businesses automate the guest journey with contactless check-in and data-driven upselling. While payment integration options are limited, its mobile-first web app ensures seamless communication and increases revenue without app downloads. Overall, it is an efficient solution for hostels and boutique hotels seeking to modernize digital hospitality.
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Starting Price
Custom
Swyftin Specifications
- Reservations And Booking
- Guest Management And CRM
- Reporting And Analytics
- Mobile Access And Contactless Services
What Is Swyftin?
Swyftin is a cloud-based guest experience platform designed specifically for the hospitality industry. It offers a single ecosystem for digitizing administrative tasks and driving ancillary revenue. The platform provides a digital concierge service that facilitates effective communication and service accessibility via mobile devices. Founded by former hoteliers, it aims to revolutionize traditional workflows through an open, extensible architecture that integrates easily with existing property management systems for synchronized reservations.
How Much Does Swyftin Cost?
Swyftin cost starts at $12/month. In addition to the base subscription cost, organizations should account for the following expenses:
- Implementation And Setup: $200–$1,500 for standard property onboarding and digital concierge configuration
- PMS Integration Fees: $500–$2,000, depending on whether the property uses supported systems like Cloudbeds, eZee, or a custom legacy interface
- Staff Training And Onboarding: $300–$1,000 for front-desk and management training on the dashboard and upselling workflows
- Hardware Costs: Variable, if opting for physical self-check-in kiosks rather than the mobile-web based solution
Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.
Swyftin Integrations
The software supports integration with multiple systems and platforms, such as:
- Mews
- Cloudbeds
- SireMinder
- Stripe
- Zapier software
- WhatsApp Buisness
- Apaleo
Who Is Swyftin For?
Swyftin is ideal for the hospitality industry.
Is Swyftin Right For You?
If you’re a hotelier looking to improve guest experience while increasing revenue, Swyftin is positioned as a guest experience platform for hospitality that helps create seamless guest journeys and more profitable operations. It focuses on enabling better communication with guests and supporting a more efficient, digital-first hotel experience.
Swyftin is also used by hospitality brands such as Shalom Backpackers, Whoopers, The Social Stays, and Madpackers. With its focus on upselling and improving guest interactions within a single ecosystem, it may suit properties aiming to enhance guest engagement while driving additional revenue opportunities.
Still doubtful if Swyftin is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Swyftin Features
Contactless Check-In
Swyftin software automates the onboarding process by allowing guests to web check-in via an email link or on-site QR code. The platform enables users to upload identity documents, enter profile details, and provide digital signatures remotely. This feature reduces reception wait times and provides a safer, faster arrival experience.
Upsell
The software increases hotel revenue by delivering personalized, customized offers for room upgrades, cafes, and concierge services directly to guest phones. Swyftin utilizes advanced data analytics to help properties build irresistible deals. Guests can book these offers in less than a minute through a beautifully designed web app.
Review Optimization
The platform helps hospitality businesses manage their online reputation by collecting and promoting positive guest reviews. This feature focuses on capturing feedback during the digital guest journey to improve visibility on external travel sites. It ensures that properties can showcase verified social proof to attract more future bookings.
C Form Automation
This feature allows guests to effortlessly fill out mandatory C Form information as part of their digital check-in. The software streamlines legal compliance by capturing required details electronically, eliminating manual paperwork for the hotel staff. Users benefit from a faster administrative process that ensures all regulatory data is accurately recorded.
WhatsApp Automation
The software enhances guest engagement by delivering the right message at the perfect moment through WhatsApp. It facilitates effective communication by automating notifications and service updates without requiring a separate app download. This feature helps properties stay connected with guests throughout their stay, ensuring a more responsive experience.
Pros And Cons of Swyftin
Pros
Improves guest communication through WhatsApp automation
Simplifies and speeds up guest check-in process
Offers easy-to-use interface for hotel staff
Cons
May require training for full feature utilization
Customization options may be limited for some users
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Frequently Asked Questions
What types of pricing plans does Swyftinoffer?
Swyftin price starts at $12/month. Get a detailed Swyftin cost breakdown tailored to your specific requirements.
Does Swyftin offer an API?
No, Swyftin does not offer an API.
Who are the typical users of Swyftin?
Swyftin features are used by the hospitality industry.
What level of support does Swyftin offer?
Swyftin offers support through WhatsApp, live chat, and phone.
What other apps does Swyftin integrate with?
Swyftin integrates with various third-party applications, such as Stripe, WhatsApp Business, and Apaleo.
What language does Swyftin support?
Swyftin primarily supports the English language.
Does Swyftin have a mobile app?
No, Swyftin does not offer a dedicated mobile app.