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Overview
Vikey helps hotels, B&Bs, and vacation rental managers automate check-ins, manage bookings, and control property access remotely. While customization options are somewhat limited, its centralized dashboard streamlines operations and improves guest convenience. Overall, it is reliable for accommodation providers seeking efficient, remote property management.
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Starting Price
Custom
Vikey Specifications
- Multi-Property Management
- Reservations And Booking
- Mobile Access And Contactless Services
- Front Desk Operations
What Is Vikey?
Vikey is a cloud-based hotel management software for hotels, B&Bs, and vacation rentals. It automates guest registration, online check-in, document submission, and key handovers using smart locks and a central hub. The platform also manages bookings, rates, guest communications, and home automation like energy and security control. Vikey enables property managers to remotely oversee operations, reduce administrative tasks, and provide guests with a seamless, self-service experience.
Vikey Pricing
The pricing for Vikey starts at €4.90 per room/month (excluding VAT) under the Starter Pack, which is part of the Online Check-In package. This plan includes features such as automatic guest registration, digital contracts with OTP, integrations with PMS and channel managers, and automatic calculation and collection of City Tax. A Master Pack is also available at €9.90 per room/month (excluding VAT). Further pricing options of the software are listed as follows:
Self Check-In
- Main Entrance: €14,90/room/month
- Rooms: €9,90/room/month
- Home Automation: €14,90/room/month
In addition to the subscription fee, accommodations adopting Vikey should expect implementation costs for hardware and modules, with smart locks and handles ranging from €119.90/unit and central hubs from €9.90 to €14.90/month/room. Additional add-on modules, such as digital check-in reminders, automatic document verification, and channel management, typically cost €0.90 to €3.90/room/month.
Disclaimer: The pricing is subject to change.
Vikey Integrations
The software supports integration with platforms, such as:
Who Is Vikey For?
Vikey is ideal for hospitality businesses and rental properties, including:
- Hotels
- Bed and breakfasts
- Vacation rentals
- Apartments
- Property management companies
Is Vikey Right For You?
Vikey is suitable for hotels, B&Bs, and vacation rental managers looking to automate guest arrivals and simplify property operations. Its automated online check-in and self-check-in capabilities help reduce front desk workload while allowing remote management of access and energy controls. The platform also supports multi-property environments and centralized booking oversight. Vikey has also been featured by Forbes, WIRED, and Ninja Marketing, reflecting industry attention around its approach to digital hospitality management.
Still doubtful if Vikey is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Vikey Features
Online Check-In
The platform automates the guest registration process to simplify front desk operations. It enables the digital submission of guest information and automatically sends required documents to authorities where applicable. This also supports payment collection during check-in, reducing manual paperwork, and helping accommodation providers manage arrivals more efficiently.
Channel Manager
Vikey software centralizes the management of availability, room rates, and guest communications across multiple booking channels. It allows property managers to monitor updates in real time from a single dashboard. This approach helps maintain consistent inventory information and reduces the need to switch between separate platforms.
Self Check-In
The system enables automated key handover through connected door access systems. Property managers can allow guests to access rooms remotely without needing to be physically present during arrival. This functionality supports flexible check-in times while helping accommodation providers manage guest entry more conveniently.
Home Automation Controls
This feature manages various property conditions using connected smart sensors. It allows accommodation providers to automate energy consumption, monitor noise levels, and maintain property security. Automated controls also help regulate comfort settings, supporting more efficient and consistent property management.
Pros And Cons of Vikey
Pros
Home automation for energy savings
Simplifies paperwork and compliance
Centralized dashboard for management
Cons
Constant updates may reduce feature adaption
Software interface may seem outdated
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Frequently Asked Questions
What types of pricing plans does Vikey offer?
The vendor offers three main Vikey price plans with several sub-plans, including Online Check-In (Master Pack at €9,90/room/month and Starter Pack at €4,90/room/month), Self Check-In (Main Entrance at €14,90/room/month and Rooms at €9,90/room/month), and Home Automation (Home Automation at €14,90/room/month). Get a detailed Vikey cost breakdown tailored to your specific requirements.
What other apps does Vikey integrate with?
Vikey supports integration with various platforms, including Airbnb, RoomCloud, Guesty, and Smily.
Who are the typical users of Vikey?
Vikey features are used by organizations across industries and sectors, including hospitality, hotels, bed and breakfasts, vacation rentals, apartments, property management, and tourism.
Does Vikey offer an API?
No, Vikey does not offer an API.
What level of support does Vikey offer?
Vikey offers support through email, contact form, live chat, and phone.
Does Vikey have a mobile app?
Yes, Vikey offers a dedicated mobile app.
What language does Vikey support?
Vikey primarily supports English, Italian, French, and Spanish languages.