Last Updated
Key Takeaways
Generated from the text of customer reviews
Our Verdict
Overall Rating
Based on 43 users reviews
3.9
Rating Distribution
Positive
70%
Neutral
12%
Negative
19%
Starting Price
$9
per listing per month
Guesty Specifications
- Property accounting
- Inspection management
- Reporting and analytics
- Mobile app
Guesty Features
Unified Inbox
Guesty brings messages from Airbnb, Vrbo, Booking.com, email, SMS, and WhatsApp into one shared inbox. Teams can assign conversations, add internal notes, and use saved or AI-generated replies. Reservation details appear beside each thread, allowing staff to respond with booking context without moving between separate screens.
Multi-Calendar
This feature displays reservations, availability, pricing, booking sources, and cleaning status across properties in one calendar. Users can filter listings, identify open dates, adjust rates, send quotes, or move guests between units. It updates around connected booking channels if any changes are made within the calendar.
Channel Manager
The software connects vacation rental listings with Airbnb, Vrbo, Booking.com, Expedia, and other supported channels. Property managers can control rates, availability, reservation data, and listing information from one dashboard. It synchronizes updates to minimize the need to make the same changes on each channel separately.
Task Management
Guesty lets teams organize cleaning, maintenance, inspections, and other property tasks from a central workspace. This way, it facilitates assigning responsibilities, creating checklists, setting recurring tasks, and monitoring completion status. With notes, photos, and mobile access, staff can access relevant information to complete and document work at each property.
Revenue Management
The system supports pricing decisions through configurable rate strategies and AI-based revenue tools. So, users can easily adjust rates according to seasonality, demand, booking lead time, weekdays, and local events. Guesty also supports promotions, manual overrides, and bulk changes, which can be distributed across connected booking channels.
Pros And Cons of Guesty
Pros
Guided onboarding with responsive support during initial setup
Automation tools that reduce repetitive messaging and daily admin
Regular product updates that add useful new functionality
Clear visibility into reservations, tasks, and upcoming stays
Broad operational coverage across pricing, bookings, and team workflows
Cons
Initial setup can feel complex for new users
Slow loading and delayed message refresh during daily use
Some reservation changes require manual workarounds
Guesty Pricing
LiteFrom | Pro | Enterprise | Guesty Ultimate |
|---|---|---|---|
$9 per listing per month | Custom Pricing | Custom Pricing | Custom Pricing |
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Disclaimer: The pricing details were last updated on Sep 02, 2026 from the vendor's website. Please contact us for a tailored pricing list.
Guesty Reviews
Total 43 reviews
3.9
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars5%
3
Stars7%
2
Stars5%
1
Stars19%
Share your experience
Nicholas
Hospitality, 1-10 employees
More than a year
“Stay away from this”
Pros
Although rare, when Guesty functioned smoothly without any issues, it was fantastic.
Cons
I am extremely dissatisfied with the level of customer support provided by Guesty. Their response times are significantly delayed, often taking days to address issues. To exacerbate matters, they employ automated bots that prematurely close tickets. Moreover, accessing my data has become nearly impossible, as it feels like it's being held hostage. The API performance is also disappointing, with frequent outages that lead to major synchronization issues. Urgent attention and improvement are required to rectify these critical aspects and enhance the overall user experience.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Morgan
Hospitality, 1-10 employees
“Don't Use Guesty”
Pros
Setting up and integrating Guesty with my Airbnb listings was not hassle initially.
Cons
The conclusion of the free trial posed a problem as my Airbnb listings remained linked to Guesty, causing disruptions in my booking settings and calendar. Unfortunately, upon logging in, I encountered limited settings due to the trial ending, and despite contacting customer service, they were unable to unlink the accounts as promised. They assured me of a refund if I reactivated my account with a paid subscription, but now they have informed me that no refund will be provided.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Renata
Facilities Services, 1-10 employees
Less than 6 months
“The worst choice ever”
Pros
My experience left me with a bitter taste, and I have nothing positive to say about them. Despite their claims of being top-notch, I was gravely disappointed after paying a higher price, as the software failed to meet the expected quality standards.
Cons
Despite the promises made to me, the multicalendar offered by Guesty is quite basic and lacks features like bulk editing, which limits its functionality.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Frequently Asked Questions
Does Guesty offer an API?
Yes, Guesty offers an API.
Does Guesty have a mobile app?
Yes, Guesty offers a mobile app.
What types of pricing plans does Guesty offer?
Guesty pricing starts at $9/listing/month for the Lite plan. It also includes the following customizable plans: Pro, Enterprise, and Guesty Ultimate. Get a detailed Guesty cost breakdown tailored to your specific requirements.
Who are the typical users of Guesty?
Guesty is ideal for a range of organizations across various industries and sectors, including aparthotels, urban rentals, vacation rentals, and serviced apartments.
What other apps does Guesty integrate with?
Guesty supports integration with Zapier, QuickBooks, Stasher, TourDesk, and Truvi.
What language does Guesty support?
Guesty supports English, French, German, Italian, Spanish and Portuguese.
What level of support does Guesty offer?
Guesty provides support through live chat, email, phone, and a help center.


