ADP Workforce Now Reviews
60 Reviews
Overall Rating
4.5
60 Reviews
Rating Distribution
5
(45)
4
(9)
3
(2)
2
(1)
1
(3)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.5
60 Reviews
Rating Distribution
5
(45)
4
(9)
3
(2)
2
(1)
1
(3)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Industry
Provider Size
Time Used
Great everyday use
Great everyday use
Pros
I love it that ADP has upgraded their dashboard; everything is straightforward. I can find everything I need easily. I can view my direct deposits, check my work hours, and even request time off using ADP. It's incredibly useful and the navigation is a breeze.
Cons
I've been using ADP for over 6 years, and honestly, I wouldn't change a thing. They've consistently upgraded the dashboards and even the app.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kimberly
Real Estate, 11-50 employees
More than a year
Jan 01, 2024
Would Highly Reccommend
Would Highly Reccommend
Pros
The convenience of use was excellent. I have utilized multiple systems, and ADP surpasses all others in terms of quality, versatility, capabilities, and user friendliness.
Cons
I don't really have any major complaints. The customer support team is helpful in setting up custom reports for frequently tracked areas, although it can be challenging to create one on your own. Usually this is addressed during the initial setup.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cassie
Health Wellness and Fitness, 101-500 employees
More than a year
Jan 01, 2024
Implementation Failure & Fraudulent charges
Implementation Failure & Fraudulent charges
Pros
We really liked the feature of having all employee documents and information in one place.
Cons
There have been recurring glitches and issues that were supposedly fixed. The implementation guidance was practically nonexistent or completely inaccurate. We had to endure ADP employee turnover, which resulted in incorrect setup and inappropriate fees amounting to thousands of dollars.
Ease of use
1
Value for money
2
Customer Support
2
Functionality
5
Eric
Recreational Facilities and Services, 51-100 employees
Less than a year
Jan 01, 2024
So easy to use
So easy to use
Pros
When it comes to filling out payroll information, etc., it is really simple and understandable.
Cons
Occasionally I have to approve my hours more than once when I have a day off, but it doesn't happen frequently.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Whitney
Health Wellness and Fitness, 101-500 employees
More than a year
Jan 01, 2024
ADP is the easy solution for your employee needs
ADP is the easy solution for your employee needs
Pros
The interface is user friendly and allows us to efficiently manage our staff.
Cons
I'm mindful of the cost, so it's definitely something to consider.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
N/A, 500+ employees
More than a year
Jan 01, 2024
The best i have ever used
The best i have ever used
Pros
It's as simple as counting 1, 2, 3. It's functional and incredibly easy to comprehend and utilize. It breaks down everything for you.
Cons
The only regret I have is not starting to use it sooner.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
JAMIE
Construction, 11-50 employees
Less than a year
Jan 01, 2024
One of the best tool
One of the best tool
Pros
I appreciate that ADP keeps track of my vacation and time balance, pay stubs, and performance reviews.
Cons
I really like this app although I initially had some difficulty entering staff sick days.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
10
Mansoureh
Building Materials, 500+ employees
More than a year
Dec 01, 2023
It does so many Things
It does so many Things
Pros
ADP tracks my timecard, 401k, benefits, paid time off, and much more.
Cons
I frequently have to change my password, but I understand it's for security purposes.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jono
Health Wellness and Fitness, 101-500 employees
More than a year
Dec 01, 2023
ADP Review
ADP Review
Pros
The advantages of ADP include the ability to track my paid time off, monitor my attendance, and easily access payroll information when needed.
Cons
One minor drawback I can think of is that the ADP system takes a little while to update when I clock in and out, but it's not a major issue. It doesn't happen all the time, and for the most part, it works great.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Sabrina
Research, 11-50 employees
Less than a year
Dec 01, 2023
ADP Workforce Now - great payroll software!
ADP Workforce Now - great payroll software!
Pros
What I admire most about ADP Workforce Now is that it is a well known and trustworthy payroll software from a reputable company like Verizon is known for its network and reception.
Cons
It's not so much an issue with ADP Workflow, but I would have preferred an all in one timekeeping system. It's not ADP's fault, though.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Anna
Packaging and Containers, 51-100 employees
More than a year
Dec 01, 2023
Essential for function of our business
Essential for function of our business
Pros
Payroll is simple to use, and navigation is fairly easy.
Cons
There are occasional issues with the app when it comes to timekeeping for staff, which can lead to timecard errors.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Michelle
Consumer Services, 101-500 employees
More than a year
Dec 01, 2023
Adp review
Adp review
Pros
What I love most is how incredibly easy it is to use. I can access documents, pay stubs, tax information, and much more effortlessly.
Cons
I can't think of anything negative; everything about it is great.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Danielle
Education Management, 11-50 employees
Less than a year
Dec 01, 2023
ADP Payroll
ADP Payroll
Pros
It is easy to work with, and there are many tools available to ensure success when using the software.
Cons
Honestly, there's nothing I dislike about this software. I've used others in the past, and so far, this one is the best.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
leanna
Mechanical or Industrial Engineering, 101-500 employees
More than a year
Dec 01, 2023
Love How Easy it is to Handle my Benefits and Time Off
Love How Easy it is to Handle my Benefits and Time Off
Pros
I love how effortlessly I can handle my benefits and time off using ADP.
Cons
Sometimes, navigating the app can be a bit challenging.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
kyle
Medical Devices, 51-100 employees
Less than a year
Dec 01, 2023
ADP Is A Game Changer
ADP Is A Game Changer
Pros
In my opinion, it's the ease of use and the various features of ADP that make it outstanding. Everything I need, including payroll, time off, attendance, important documents, and enrollments, is all conveniently accessible in one online system.
Cons
Currently, I can't think of a single thing I dislike about ADP!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Karly
Transportation/Trucking/Railroad, 101-500 employees
More than a year
Dec 01, 2023
ADP is Clean Cut
ADP is Clean Cut
Pros
ADP is easy to implement and helps employees stay on track with payroll and Human Resource Services.
Cons
I had to rely on someone else to set it up for me since I'm not very tech savvy.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Dejiana
Entertainment, 1-10 employees
Less than a year
Dec 01, 2023
User of ADP
User of ADP
Pros
I appreciate the graphical user interface (GUI) and the fact that it serves as a one stop solution for all my HR needs.
Cons
The reporting feature can be a bit cumbersome. I wish there was an option to schedule reports to be sent directly to my email, but unfortunately, that doesn't exist. It would be even better if ADP could export reports to a Google Sheet.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rakesh
Marketing and Advertising, 101-500 employees
More than a year
Dec 01, 2023
ADP payroll now
ADP payroll now
Pros
ADP is an HR tool and an organized system for employees. It keeps track of time, schedules, and tax documents.
Cons
Like any other payroll server, there can be occasional outages where manual fixes are required.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Tonji
Furniture, 500+ employees
More than a year
Dec 01, 2023
Great for payroll
Great for payroll
Pros
The phone app is fantastic for employees to clock in and have control over their own information.
Cons
The GPS tagging is not always accurate, and it takes a while for it to reposition itself.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Latoia
Real Estate, 11-50 employees
Less than a year
Nov 01, 2023
One of the best Payroll/Benefits interfaces for employees
One of the best Payroll/Benefits interfaces for employees
Pros
The interface is simple and user friendly, making it easy to manage benefits and handle other compensation related inquiries. I can easily find anything I'm searching for.
Cons
The interface is showing its age a bit, but it's still highly functional. I'm a bit hesitant about changing too much since I fear it might cause issues with functionality.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brad
Government Relations, 101-500 employees
More than a year
Nov 01, 2023
ADP Payroll
ADP Payroll
Pros
It's incredibly accessible and easy to use, especially when I want to review my biweekly payroll.
Cons
I have absolutely no complaints; it's a fantastic product.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eddie
Hospital & Health Care, 500+ employees
Less than a year
Nov 01, 2023
So easy
So easy
Pros
I really appreciate how intuitive the app is. I have no trouble viewing my pay statements, and it even provides information on any increase or decrease in each paycheck.
Cons
I genuinely have nothing negative to say about ADP Workforce Now.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aleah
Consumer Services, 1-10 employees
Less than a year
Nov 01, 2023
Very good application for managing Employees Payroll
Very good application for managing Employees Payroll
Pros
The application is quite user friendly and provides comprehensive payroll management.
Cons
It requires a bit of exploration initially, but once you get the hang of it, everything is easy to find.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ali
Logistics and Supply Chain, 500+ employees
Less than 6 months
Nov 01, 2023
ADP for all of your payroll needs
ADP for all of your payroll needs
Pros
ADP was a breeze to use and very user friendly. I didn't require much training and was able to navigate the site effortlessly.
Cons
Some of the reports were challenging to use or didn't yield the expected results based on their titles.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
patti
Hospital & Health Care, 101-500 employees
Less than a year
Nov 01, 2023
Great system for Employees
Great system for Employees
Pros
It is easy to use, and no prior knowledge is required. It is functional and efficient.
Cons
Having a unique login for employees can be a bit inconvenient. I can never remember my login details since it wasn't set up with a simple username and password combination.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Meghan
Research, 500+ employees
Less than a year
Nov 01, 2023
efficent
efficent
Pros
Using it is a breeze and saves me time. It excels at tracking my hours and is effortless to navigate every day.
Cons
Currently, I can't think of anything worth mentioning.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Lynn
Health Wellness and Fitness, 500+ employees
More than a year
Nov 01, 2023
Great
Great
Pros
Overall, it's simplicity at its finest! I'm satisfied with the platform's overall view and layout.
Cons
From an administrative standpoint, there's so much you can do, but as a user, it was fantastic.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Justin
Human Resources, 500+ employees
Less than a year
Nov 01, 2023
Best payroll software for businesses
Best payroll software for businesses
Pros
The platform's ease of setup and the wide range of features it offers to businesses of all sizes is impressive. The customer service is topnotch, and staff pay slips are always delivered on time.
Cons
Due to the wide range of features on the platform, it can sometimes be overwhelming to navigate.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rilwan
Media Production, 11-50 employees
Less than a year
Nov 01, 2023
Poorly deployed and difficult to use and impossible to access customer service
Poorly deployed and difficult to use and impossible to access customer service
Pros
When it functions properly, it's decent, but the uncertainty of when it might not work causes me stress.
Cons
Despite giving ADP a month's notice before starting payroll, they failed to send emails inviting staff to sign up for attendance tracking until a few days after they were supposed to start using it. The deployment was terrible, and the customer service was lacking. All customer representatives for service are located overseas and can be somewhat challenging to understand due to English not being their first language.
Ease of use
2
Value for money
5
Customer Support
2
Functionality
2
Shannon
Health Wellness and Fitness, 1-10 employees
Less than 6 months
Nov 01, 2023
Tragic Software & Ineffective Customer Support
Tragic Software & Ineffective Customer Support
Pros
I can't find any positives to mention here. Everything we were told about ADP Workforce's capabilities turned out to be completely untrue.
Cons
We were informed that our staff would be able to track both time and cost centers through the ADP Workforce App. However, while employees were able to track their time, the cost center feature was missing. As a result, I had to manually enter timesheet information and cost centers for each employee every day. ADP implemented an update, but I couldn't access any newly added cost centers. They haven't resolved this issue in the 10 weeks since it started, which means I still have to manually enter timesheet information and substitute cost centers, then update our journal entry with the correct cost centers. Another update was performed, and now I can't see new cost centers in the timesheets, nor can I export them to Excel, print them as PDFs, or even copy them as plain text from the website. Since the upgrade, some of our employees haven't received payment, even though they were on the payroll register and our account was debited for the amount. We've also had cases where employees only received half of their pay, even though their pay statement showed otherwise and our account was debited for a different amount. Despite entering all the information correctly on our end, I was instructed to doublecheck everything. Most recently, our payroll date was changed from Friday, October 13th, to Monday, October 16th, without our company's consent or consultation. This resulted in several of our staff members incurring NSF charges.
Ease of use
2
Value for money
3
Customer Support
2
Functionality
3
Sheri
Construction, 11-50 employees
Less than a year
Oct 01, 2023
Not bad for the price
Not bad for the price
Pros
I started my business with this software, and the ease of use has been the highlight so far.
Cons
I honestly couldn't find anything I disliked about the app at all.
Ease of use
8
Value for money
7
Customer Support
2
Functionality
7
Anonymous
N/A, 1-10 employees
Less than a year
Oct 01, 2023
Easy navigation for employee management
Easy navigation for employee management
Pros
Editing employee profiles was a breeze, and all the information was interconnected.
Cons
Some features appear outdated and could be removed.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Angeli Eloise
Information Technology and Services, 500+ employees
Less than a year
Oct 01, 2023
BiWeekly Pay
BiWeekly Pay
Pros
We could easily see a detailed breakdown of our paychecks.
Cons
We primarily used paychecks, but we were able to view PTO. However, it was challenging to go back and compare.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Alyson
Veterinary, 1-10 employees
Less than 6 months
Oct 01, 2023
ADP Workforce Now
ADP Workforce Now
Pros
Overall, I like the product. It combines attendance, leave requests, and payroll into one easily accessible and secure website.
Cons
The method for inputting daily time could have been better designed. Additionally, when you save your inputted time and approvals, it doesn't always save your work, requiring you to doublecheck if it was saved every time.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Eric
Law Practice, 51-100 employees
Less than a year
Oct 01, 2023
Easy to Use For All Staff
Easy to Use For All Staff
Pros
ADP simplifies staff access to information regarding their hours worked and biweekly paystubs. The site provides exact times worked, allowing workers to identify any missed clock ins or disputes in hours worked. This enables immediate resolution. With everything being online, there's no need for paper paystubs, and staff members receive their pay via direct deposit once it's dispersed!
Cons
My only small critique, if anything, is that the platform can be a bit finicky when staff members forget their passwords and are unable to log in. Administrative intervention is required to resolve the issue. However, this is just a minor inconvenience.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Justin
Hospital & Health Care, 11-50 employees
More than a year
Oct 01, 2023
A teacher�s review of ADP Workforce
A teacher�s review of ADP Workforce
Pros
ADP allows for easy access to employee pay stubs, eliminating the need to go through administration.
Cons
When I try to find information about payroll and pay stubs, ADP workforce can sometimes be confusing to navigate.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Renata
Education Management, 11-50 employees
Less than a year
Oct 01, 2023
evaluation
evaluation
Pros
Payroll and payment arrangements, all in one place.
Cons
It would be great if the app had a chat feature and recommendations.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Abdl Qader
Management Consulting, 1-10 employees
N/A
Oct 01, 2023
ADP Workforce Now review
ADP Workforce Now review
Pros
The intuitive interface makes it easy to use. It offers a comprehensive set of features for managing your team, including tracking performance, handling time off requests, managing salaries, and setting goals, among many others.
Cons
Dealing with long wait times when calling customer support can be challenging at times.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Donavan
Computer Software, 500+ employees
More than a year
Oct 01, 2023
ADP, more like ASAP!!
ADP, more like ASAP!!
Pros
The ease of being able to review my financial records throughout my years of work at this company.
Cons
My portal includes an HR feature and even some interoffice job opportunities, but it's not exactly user friendly. Since not every department uses it, I question its usefulness.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
10
Thomas
Education Management, 101-500 employees
More than a year
Oct 01, 2023
ease of use
ease of use
Pros
I love that I can always log in and see what my paycheck looks like. It also makes it simple to compare all of my paychecks.
Cons
Overall, it's great, although occasionally it can be a bit slow, but that's rare.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Albir
Computer Hardware, 11-50 employees
More than a year
Oct 01, 2023
An Unexpected Necessity!
An Unexpected Necessity!
Pros
It provides 24/7 access and visibility to my information. The app is incredibly user friendly and easy to navigate.
Cons
I wish all companies would adopt this app so that I could manage all my information in one place.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jennifer
Oil & Energy, 500+ employees
More than a year
Sep 01, 2023
ADP Review
ADP Review
Pros
The reporting is thorough, and manipulating the data is a breeze.
Cons
The functionality is quite cumbersome, with several repetitive steps in the onboarding process.
Ease of use
7
Value for money
6
Customer Support
7
Functionality
7
M Elizabeth
Health Wellness and Fitness, 500+ employees
More than a year
Sep 01, 2023
Awesome product
Awesome product
Pros
Moving around their website is effortless.
Cons
I couldn't find anything that I didn't like.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ana
Food Production, 101-500 employees
Less than a year
Sep 01, 2023
ADP Essential
ADP Essential
Pros
This ADP software allows each employee to have their own dashboard to keep track of their important payroll information, paperwork, and access to tax forms.
Cons
There aren't any features on ADP that I disliked. It would be nice if they had a more comprehensive applicant tracking system, but using this program has made the onboarding process much easier for me.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
N/A, 500+ employees
More than a year
Sep 01, 2023
ADP review
ADP review
Pros
I can easily view my available vacation days, as well as my pay and all of my benefits.
Cons
I've enjoyed it for the past 2+ years that I've been using it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nikki
Transportation/Trucking/Railroad, 51-100 employees
More than a year
Sep 01, 2023
Valuable to Keeping Business Going
Valuable to Keeping Business Going
Pros
It allows me to track time and attendance, ensuring uniform tracking and timely payroll.
Cons
Sometimes the system doesn't work properly and experiences glitches, which can be frustrating. The screen occasionally goes blank, and the app is sometimes slow.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Trish
Health Wellness and Fitness, 11-50 employees
More than a year
Sep 01, 2023
ADP is one of the best ways to manage employee payments
ADP is one of the best ways to manage employee payments
Pros
This app is packed with features and forward thinking. I can't emphasize enough how amazing it is to have everything I need in one glance, seamless integration with tax preparation during tax time, and the ability to easily change my payment preferences.
Cons
Currently, only three accounts can be configured, which isn't a significant issue but can be somewhat annoying. Nonetheless, having three accounts is still pretty great.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Matthew
Information Technology and Services, 51-100 employees
Less than a year
Sep 01, 2023
ADP Workforce Now Efficiently Manages the HR Needs of Employees
ADP Workforce Now Efficiently Manages the HR Needs of Employees
Pros
ADP Workforce Now is an excellent all in one HR personal portal. I can easily access all of my HR information, including pay, taxes, time off, benefits, employee reviews, and more, from anywhere and at any time. I also appreciate the added security of the system requiring a secondary code from my text each time I log in.
Cons
The phone version of ADP Workforce Now lacks some of the features available on my online portal that I need to access. It would be very helpful to be able to access time off information on my phone, especially when I need to call in sick and don't want to open a full computer window. Apart from that, there aren't many negatives about ADP Work force Now.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Karen
Publishing, 500+ employees
Less than a year
Sep 01, 2023
My Take on ADP Workforce Now Platform
My Take on ADP Workforce Now Platform
Pros
I appreciate ADP's features like clocking in and out, timecard management, the payroll system, and the ability to see a breakdown of my total pay. I really like ADP.
Cons
One downside I've experienced with ADP Workforce Now is that sometimes I can't clock in and out. I'm not sure why, but it could be due to the WiFi area or connection lags.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Steven
Education Management, 500+ employees
More than a year
Sep 01, 2023
great
great
Pros
It keeps me updated and sends notifications immediately.
Cons
It crashes a lot, but I've only been using it for four months.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
antonello
Farming, 11-50 employees
Less than a year
Sep 01, 2023
Filters
Great everyday use
Great everyday use
Pros
I love it that ADP has upgraded their dashboard; everything is straightforward. I can find everything I need easily. I can view my direct deposits, check my work hours, and even request time off using ADP. It's incredibly useful and the navigation is a breeze.
Cons
I've been using ADP for over 6 years, and honestly, I wouldn't change a thing. They've consistently upgraded the dashboards and even the app.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kimberly
Real Estate, 11-50 employees
More than a year
Jan 01, 2024
Would Highly Reccommend
Would Highly Reccommend
Pros
The convenience of use was excellent. I have utilized multiple systems, and ADP surpasses all others in terms of quality, versatility, capabilities, and user friendliness.
Cons
I don't really have any major complaints. The customer support team is helpful in setting up custom reports for frequently tracked areas, although it can be challenging to create one on your own. Usually this is addressed during the initial setup.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cassie
Health Wellness and Fitness, 101-500 employees
More than a year
Jan 01, 2024
Implementation Failure & Fraudulent charges
Implementation Failure & Fraudulent charges
Pros
We really liked the feature of having all employee documents and information in one place.
Cons
There have been recurring glitches and issues that were supposedly fixed. The implementation guidance was practically nonexistent or completely inaccurate. We had to endure ADP employee turnover, which resulted in incorrect setup and inappropriate fees amounting to thousands of dollars.
Ease of use
1
Value for money
2
Customer Support
2
Functionality
5
Eric
Recreational Facilities and Services, 51-100 employees
Less than a year
Jan 01, 2024
So easy to use
So easy to use
Pros
When it comes to filling out payroll information, etc., it is really simple and understandable.
Cons
Occasionally I have to approve my hours more than once when I have a day off, but it doesn't happen frequently.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Whitney
Health Wellness and Fitness, 101-500 employees
More than a year
Jan 01, 2024
ADP is the easy solution for your employee needs
ADP is the easy solution for your employee needs
Pros
The interface is user friendly and allows us to efficiently manage our staff.
Cons
I'm mindful of the cost, so it's definitely something to consider.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
N/A, 500+ employees
More than a year
Jan 01, 2024
The best i have ever used
The best i have ever used
Pros
It's as simple as counting 1, 2, 3. It's functional and incredibly easy to comprehend and utilize. It breaks down everything for you.
Cons
The only regret I have is not starting to use it sooner.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
JAMIE
Construction, 11-50 employees
Less than a year
Jan 01, 2024
One of the best tool
One of the best tool
Pros
I appreciate that ADP keeps track of my vacation and time balance, pay stubs, and performance reviews.
Cons
I really like this app although I initially had some difficulty entering staff sick days.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
10
Mansoureh
Building Materials, 500+ employees
More than a year
Dec 01, 2023
It does so many Things
It does so many Things
Pros
ADP tracks my timecard, 401k, benefits, paid time off, and much more.
Cons
I frequently have to change my password, but I understand it's for security purposes.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jono
Health Wellness and Fitness, 101-500 employees
More than a year
Dec 01, 2023
ADP Review
ADP Review
Pros
The advantages of ADP include the ability to track my paid time off, monitor my attendance, and easily access payroll information when needed.
Cons
One minor drawback I can think of is that the ADP system takes a little while to update when I clock in and out, but it's not a major issue. It doesn't happen all the time, and for the most part, it works great.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Sabrina
Research, 11-50 employees
Less than a year
Dec 01, 2023
ADP Workforce Now - great payroll software!
ADP Workforce Now - great payroll software!
Pros
What I admire most about ADP Workforce Now is that it is a well known and trustworthy payroll software from a reputable company like Verizon is known for its network and reception.
Cons
It's not so much an issue with ADP Workflow, but I would have preferred an all in one timekeeping system. It's not ADP's fault, though.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Anna
Packaging and Containers, 51-100 employees
More than a year
Dec 01, 2023
Essential for function of our business
Essential for function of our business
Pros
Payroll is simple to use, and navigation is fairly easy.
Cons
There are occasional issues with the app when it comes to timekeeping for staff, which can lead to timecard errors.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Michelle
Consumer Services, 101-500 employees
More than a year
Dec 01, 2023
Adp review
Adp review
Pros
What I love most is how incredibly easy it is to use. I can access documents, pay stubs, tax information, and much more effortlessly.
Cons
I can't think of anything negative; everything about it is great.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Danielle
Education Management, 11-50 employees
Less than a year
Dec 01, 2023
ADP Payroll
ADP Payroll
Pros
It is easy to work with, and there are many tools available to ensure success when using the software.
Cons
Honestly, there's nothing I dislike about this software. I've used others in the past, and so far, this one is the best.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
leanna
Mechanical or Industrial Engineering, 101-500 employees
More than a year
Dec 01, 2023
Love How Easy it is to Handle my Benefits and Time Off
Love How Easy it is to Handle my Benefits and Time Off
Pros
I love how effortlessly I can handle my benefits and time off using ADP.
Cons
Sometimes, navigating the app can be a bit challenging.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
kyle
Medical Devices, 51-100 employees
Less than a year
Dec 01, 2023
ADP Is A Game Changer
ADP Is A Game Changer
Pros
In my opinion, it's the ease of use and the various features of ADP that make it outstanding. Everything I need, including payroll, time off, attendance, important documents, and enrollments, is all conveniently accessible in one online system.
Cons
Currently, I can't think of a single thing I dislike about ADP!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Karly
Transportation/Trucking/Railroad, 101-500 employees
More than a year
Dec 01, 2023
ADP is Clean Cut
ADP is Clean Cut
Pros
ADP is easy to implement and helps employees stay on track with payroll and Human Resource Services.
Cons
I had to rely on someone else to set it up for me since I'm not very tech savvy.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Dejiana
Entertainment, 1-10 employees
Less than a year
Dec 01, 2023
User of ADP
User of ADP
Pros
I appreciate the graphical user interface (GUI) and the fact that it serves as a one stop solution for all my HR needs.
Cons
The reporting feature can be a bit cumbersome. I wish there was an option to schedule reports to be sent directly to my email, but unfortunately, that doesn't exist. It would be even better if ADP could export reports to a Google Sheet.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rakesh
Marketing and Advertising, 101-500 employees
More than a year
Dec 01, 2023
ADP payroll now
ADP payroll now
Pros
ADP is an HR tool and an organized system for employees. It keeps track of time, schedules, and tax documents.
Cons
Like any other payroll server, there can be occasional outages where manual fixes are required.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Tonji
Furniture, 500+ employees
More than a year
Dec 01, 2023
Great for payroll
Great for payroll
Pros
The phone app is fantastic for employees to clock in and have control over their own information.
Cons
The GPS tagging is not always accurate, and it takes a while for it to reposition itself.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Latoia
Real Estate, 11-50 employees
Less than a year
Nov 01, 2023
One of the best Payroll/Benefits interfaces for employees
One of the best Payroll/Benefits interfaces for employees
Pros
The interface is simple and user friendly, making it easy to manage benefits and handle other compensation related inquiries. I can easily find anything I'm searching for.
Cons
The interface is showing its age a bit, but it's still highly functional. I'm a bit hesitant about changing too much since I fear it might cause issues with functionality.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brad
Government Relations, 101-500 employees
More than a year
Nov 01, 2023
ADP Payroll
ADP Payroll
Pros
It's incredibly accessible and easy to use, especially when I want to review my biweekly payroll.
Cons
I have absolutely no complaints; it's a fantastic product.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eddie
Hospital & Health Care, 500+ employees
Less than a year
Nov 01, 2023
So easy
So easy
Pros
I really appreciate how intuitive the app is. I have no trouble viewing my pay statements, and it even provides information on any increase or decrease in each paycheck.
Cons
I genuinely have nothing negative to say about ADP Workforce Now.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aleah
Consumer Services, 1-10 employees
Less than a year
Nov 01, 2023
Very good application for managing Employees Payroll
Very good application for managing Employees Payroll
Pros
The application is quite user friendly and provides comprehensive payroll management.
Cons
It requires a bit of exploration initially, but once you get the hang of it, everything is easy to find.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ali
Logistics and Supply Chain, 500+ employees
Less than 6 months
Nov 01, 2023
ADP for all of your payroll needs
ADP for all of your payroll needs
Pros
ADP was a breeze to use and very user friendly. I didn't require much training and was able to navigate the site effortlessly.
Cons
Some of the reports were challenging to use or didn't yield the expected results based on their titles.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
patti
Hospital & Health Care, 101-500 employees
Less than a year
Nov 01, 2023
Great system for Employees
Great system for Employees
Pros
It is easy to use, and no prior knowledge is required. It is functional and efficient.
Cons
Having a unique login for employees can be a bit inconvenient. I can never remember my login details since it wasn't set up with a simple username and password combination.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Meghan
Research, 500+ employees
Less than a year
Nov 01, 2023
efficent
efficent
Pros
Using it is a breeze and saves me time. It excels at tracking my hours and is effortless to navigate every day.
Cons
Currently, I can't think of anything worth mentioning.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Lynn
Health Wellness and Fitness, 500+ employees
More than a year
Nov 01, 2023
Great
Great
Pros
Overall, it's simplicity at its finest! I'm satisfied with the platform's overall view and layout.
Cons
From an administrative standpoint, there's so much you can do, but as a user, it was fantastic.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Justin
Human Resources, 500+ employees
Less than a year
Nov 01, 2023
Best payroll software for businesses
Best payroll software for businesses
Pros
The platform's ease of setup and the wide range of features it offers to businesses of all sizes is impressive. The customer service is topnotch, and staff pay slips are always delivered on time.
Cons
Due to the wide range of features on the platform, it can sometimes be overwhelming to navigate.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rilwan
Media Production, 11-50 employees
Less than a year
Nov 01, 2023
Poorly deployed and difficult to use and impossible to access customer service
Poorly deployed and difficult to use and impossible to access customer service
Pros
When it functions properly, it's decent, but the uncertainty of when it might not work causes me stress.
Cons
Despite giving ADP a month's notice before starting payroll, they failed to send emails inviting staff to sign up for attendance tracking until a few days after they were supposed to start using it. The deployment was terrible, and the customer service was lacking. All customer representatives for service are located overseas and can be somewhat challenging to understand due to English not being their first language.
Ease of use
2
Value for money
5
Customer Support
2
Functionality
2
Shannon
Health Wellness and Fitness, 1-10 employees
Less than 6 months
Nov 01, 2023
Tragic Software & Ineffective Customer Support
Tragic Software & Ineffective Customer Support
Pros
I can't find any positives to mention here. Everything we were told about ADP Workforce's capabilities turned out to be completely untrue.
Cons
We were informed that our staff would be able to track both time and cost centers through the ADP Workforce App. However, while employees were able to track their time, the cost center feature was missing. As a result, I had to manually enter timesheet information and cost centers for each employee every day. ADP implemented an update, but I couldn't access any newly added cost centers. They haven't resolved this issue in the 10 weeks since it started, which means I still have to manually enter timesheet information and substitute cost centers, then update our journal entry with the correct cost centers. Another update was performed, and now I can't see new cost centers in the timesheets, nor can I export them to Excel, print them as PDFs, or even copy them as plain text from the website. Since the upgrade, some of our employees haven't received payment, even though they were on the payroll register and our account was debited for the amount. We've also had cases where employees only received half of their pay, even though their pay statement showed otherwise and our account was debited for a different amount. Despite entering all the information correctly on our end, I was instructed to doublecheck everything. Most recently, our payroll date was changed from Friday, October 13th, to Monday, October 16th, without our company's consent or consultation. This resulted in several of our staff members incurring NSF charges.
Ease of use
2
Value for money
3
Customer Support
2
Functionality
3
Sheri
Construction, 11-50 employees
Less than a year
Oct 01, 2023
Not bad for the price
Not bad for the price
Pros
I started my business with this software, and the ease of use has been the highlight so far.
Cons
I honestly couldn't find anything I disliked about the app at all.
Ease of use
8
Value for money
7
Customer Support
2
Functionality
7
Anonymous
N/A, 1-10 employees
Less than a year
Oct 01, 2023
Easy navigation for employee management
Easy navigation for employee management
Pros
Editing employee profiles was a breeze, and all the information was interconnected.
Cons
Some features appear outdated and could be removed.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Angeli Eloise
Information Technology and Services, 500+ employees
Less than a year
Oct 01, 2023
BiWeekly Pay
BiWeekly Pay
Pros
We could easily see a detailed breakdown of our paychecks.
Cons
We primarily used paychecks, but we were able to view PTO. However, it was challenging to go back and compare.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Alyson
Veterinary, 1-10 employees
Less than 6 months
Oct 01, 2023
ADP Workforce Now
ADP Workforce Now
Pros
Overall, I like the product. It combines attendance, leave requests, and payroll into one easily accessible and secure website.
Cons
The method for inputting daily time could have been better designed. Additionally, when you save your inputted time and approvals, it doesn't always save your work, requiring you to doublecheck if it was saved every time.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Eric
Law Practice, 51-100 employees
Less than a year
Oct 01, 2023
Easy to Use For All Staff
Easy to Use For All Staff
Pros
ADP simplifies staff access to information regarding their hours worked and biweekly paystubs. The site provides exact times worked, allowing workers to identify any missed clock ins or disputes in hours worked. This enables immediate resolution. With everything being online, there's no need for paper paystubs, and staff members receive their pay via direct deposit once it's dispersed!
Cons
My only small critique, if anything, is that the platform can be a bit finicky when staff members forget their passwords and are unable to log in. Administrative intervention is required to resolve the issue. However, this is just a minor inconvenience.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Justin
Hospital & Health Care, 11-50 employees
More than a year
Oct 01, 2023
A teacher�s review of ADP Workforce
A teacher�s review of ADP Workforce
Pros
ADP allows for easy access to employee pay stubs, eliminating the need to go through administration.
Cons
When I try to find information about payroll and pay stubs, ADP workforce can sometimes be confusing to navigate.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Renata
Education Management, 11-50 employees
Less than a year
Oct 01, 2023
evaluation
evaluation
Pros
Payroll and payment arrangements, all in one place.
Cons
It would be great if the app had a chat feature and recommendations.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Abdl Qader
Management Consulting, 1-10 employees
N/A
Oct 01, 2023
ADP Workforce Now review
ADP Workforce Now review
Pros
The intuitive interface makes it easy to use. It offers a comprehensive set of features for managing your team, including tracking performance, handling time off requests, managing salaries, and setting goals, among many others.
Cons
Dealing with long wait times when calling customer support can be challenging at times.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Donavan
Computer Software, 500+ employees
More than a year
Oct 01, 2023
ADP, more like ASAP!!
ADP, more like ASAP!!
Pros
The ease of being able to review my financial records throughout my years of work at this company.
Cons
My portal includes an HR feature and even some interoffice job opportunities, but it's not exactly user friendly. Since not every department uses it, I question its usefulness.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
10
Thomas
Education Management, 101-500 employees
More than a year
Oct 01, 2023
ease of use
ease of use
Pros
I love that I can always log in and see what my paycheck looks like. It also makes it simple to compare all of my paychecks.
Cons
Overall, it's great, although occasionally it can be a bit slow, but that's rare.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Albir
Computer Hardware, 11-50 employees
More than a year
Oct 01, 2023
An Unexpected Necessity!
An Unexpected Necessity!
Pros
It provides 24/7 access and visibility to my information. The app is incredibly user friendly and easy to navigate.
Cons
I wish all companies would adopt this app so that I could manage all my information in one place.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jennifer
Oil & Energy, 500+ employees
More than a year
Sep 01, 2023
ADP Review
ADP Review
Pros
The reporting is thorough, and manipulating the data is a breeze.
Cons
The functionality is quite cumbersome, with several repetitive steps in the onboarding process.
Ease of use
7
Value for money
6
Customer Support
7
Functionality
7
M Elizabeth
Health Wellness and Fitness, 500+ employees
More than a year
Sep 01, 2023
Awesome product
Awesome product
Pros
Moving around their website is effortless.
Cons
I couldn't find anything that I didn't like.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ana
Food Production, 101-500 employees
Less than a year
Sep 01, 2023
ADP Essential
ADP Essential
Pros
This ADP software allows each employee to have their own dashboard to keep track of their important payroll information, paperwork, and access to tax forms.
Cons
There aren't any features on ADP that I disliked. It would be nice if they had a more comprehensive applicant tracking system, but using this program has made the onboarding process much easier for me.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
N/A, 500+ employees
More than a year
Sep 01, 2023
ADP review
ADP review
Pros
I can easily view my available vacation days, as well as my pay and all of my benefits.
Cons
I've enjoyed it for the past 2+ years that I've been using it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nikki
Transportation/Trucking/Railroad, 51-100 employees
More than a year
Sep 01, 2023
Valuable to Keeping Business Going
Valuable to Keeping Business Going
Pros
It allows me to track time and attendance, ensuring uniform tracking and timely payroll.
Cons
Sometimes the system doesn't work properly and experiences glitches, which can be frustrating. The screen occasionally goes blank, and the app is sometimes slow.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Trish
Health Wellness and Fitness, 11-50 employees
More than a year
Sep 01, 2023
ADP is one of the best ways to manage employee payments
ADP is one of the best ways to manage employee payments
Pros
This app is packed with features and forward thinking. I can't emphasize enough how amazing it is to have everything I need in one glance, seamless integration with tax preparation during tax time, and the ability to easily change my payment preferences.
Cons
Currently, only three accounts can be configured, which isn't a significant issue but can be somewhat annoying. Nonetheless, having three accounts is still pretty great.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Matthew
Information Technology and Services, 51-100 employees
Less than a year
Sep 01, 2023
ADP Workforce Now Efficiently Manages the HR Needs of Employees
ADP Workforce Now Efficiently Manages the HR Needs of Employees
Pros
ADP Workforce Now is an excellent all in one HR personal portal. I can easily access all of my HR information, including pay, taxes, time off, benefits, employee reviews, and more, from anywhere and at any time. I also appreciate the added security of the system requiring a secondary code from my text each time I log in.
Cons
The phone version of ADP Workforce Now lacks some of the features available on my online portal that I need to access. It would be very helpful to be able to access time off information on my phone, especially when I need to call in sick and don't want to open a full computer window. Apart from that, there aren't many negatives about ADP Work force Now.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Karen
Publishing, 500+ employees
Less than a year
Sep 01, 2023
My Take on ADP Workforce Now Platform
My Take on ADP Workforce Now Platform
Pros
I appreciate ADP's features like clocking in and out, timecard management, the payroll system, and the ability to see a breakdown of my total pay. I really like ADP.
Cons
One downside I've experienced with ADP Workforce Now is that sometimes I can't clock in and out. I'm not sure why, but it could be due to the WiFi area or connection lags.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Steven
Education Management, 500+ employees
More than a year
Sep 01, 2023
great
great
Pros
It keeps me updated and sends notifications immediately.
Cons
It crashes a lot, but I've only been using it for four months.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
antonello
Farming, 11-50 employees
Less than a year
Sep 01, 2023