ADP Workforce Now Reviews

“ADP Review”

Pros

ADP Workforce provides self-service tools that let me access my pay stubs, tax forms, benefits info, update personal details, request time off, and more. This eases the workload on HR and gives me convenient access to my information.

Cons

The price might pose an obstacle for small businesses with tight budgets.

“Friendly but frustrating tax help”

Pros

UI is so friendly. And the devs actually listen to our feedback and make changes! Everything flows nicely and is simple to use.

Cons

The tax section really frustrates me. When we're dealing with tax problems, I get bounced between the tax department and our account manager constantly and trying to find answers in smart compliance and reports just makes everything more confusing.

“My all-in-one hR solution”

Pros

so nice to have all my HR and payroll stuff in one spot. Makes my life easier.

Cons

Finding solutions can be frustrating and getting help with troubleshooting feels like a maze sometimes. Product updates dont always come with clear explanations either.

“ADP effectiveness”

Pros

I value the ability to receive payroll reports, which aid in budgeting efforts.

Cons

I have no grievances with the program. I find it fantastic and user-friendly.

“Great payroll with occasional bugs”

Pros

Payroll works great and I love all the app integrations you can do.

Cons

sometimes there are strange bugs that create problems for me.

“Reliable software but weak support”

Pros

This system is super reliable. ADP does all the heavy lifting for payroll and I just put in the hours and it handles the rest. So easy.

Cons

I get connected to support reps who aren't as knowledgeable about the system as I am. During the pandemic, it felt like there was less accountability. I'd often hear "I need to escalate this" or worse, get disconnected mid-call without any follow-up.

“Very straightforward, easy to use platform”

Pros

Extremely intuitive, the user experience is logical, and everything functions flawlessly. I've encountered no issues.

Cons

I wish there were more features facilitating employee interaction, such as shared calendars for OOO and holidays.

“ADP Review”

Pros

The app operates swiftly, and its apparent security is reassuring. Hopefully, my assumption about its security holds true.

Cons

I have no complaints about the app. So far, I'm content.

“smart training but annoying security”

Pros

The training options are great, both the live and self-paced ones. Perfect for getting the team up to speed. Customer support is awesome and the security is great.

Cons

The security prompts get pretty annoying after a while and waiting for someone to help can take forever. If your setup isn't right, people won't be able to hear you during calls.

“easy but printing problems”

Pros

Easy to get around and the dashboards are very interactive.

Cons

Can't always print the data I need and there's this annoying red bar that keeps appearing on screen.

“Great but has flaws”

Pros

It serves its primary purpose excellently. Simple to comprehend.

Cons

Occasionally, it may freeze for extended periods, though this might be an issue on our end.

“Best for my daily tasks”

Pros

so simple for my daily tasks: timecards, time-off requests and checking my paystubs. Plus some other cool features that help a ton.

Cons

The main issue I've run into is with the iPhone app.... it's just not as smooth as the desktop version. But honestly since I'm on the desktop site about 95% of the time anyway, it doesn't really affect my day-to-day use much.

“Good but confusing updates”

Pros

It is very easy to use. The custom fields let us tweak things just how we like and I love that I can personalize my homepage. Signing docs is smooth, onboarding is quick and managing performance reviews is way easier than I thought.

Cons

The updating process can get a bit confusing since you have to make changes in multiple places like when I update benefits, I also need to remember to update the pay deduction section separately, which isn't always obvious.

“Student employee review”

Pros

I appreciate its comprehensive coverage, ranging from taxes to payroll and beyond. Plus, the reporting features are quite beneficial.

Cons

Other than occasionally challenging support interactions, I can't identify any significant problems with it.

“a perfect fit for us”

Pros

This platform is so user-friendly and fits our needs without any drama.

Cons

some features I'm hoping for aren't available yet though I've heard most are being worked on.

“smooth but complex transfers”

Pros

I find the interface super smooth. I can usually just click around and figure out what I need to do without any issue.

Cons

Transferring company codes can be a hassle and dealing with hiring processes only to terminate previous positions adds unnecessary complexity.

“easy but outdated scheduling”

Pros

It's pretty easy to find my way around. I can handle scheduling, payments and even post jobs, plus all the training and policy docs are right there in the same spot.

Cons

The scheduling feature feels a bit outdated and needs some work.

“Here's my experience with ADP.”

Pros

ADP seamlessly communicates carrier information to our providers when we update coverage in ADP. Open Enrollment is conducted online, eliminating the need for paper forms.

Cons

Direct communication via phone would be preferable to email. It should be easier to find the appropriate department to address specific issues.

“helpful but sometimes slow”

Pros

I can pull up my tax info and see a breakdown of my payroll super easily. It actually helps me understand what's going on with the company's finances.

Cons

speed can be a real problem sometimes though it's fixable. Some pages go down occasionally and wont load properly especially during weird hours.

“ADP Review”

Pros

ADP adequately fulfilled its role as an HR platform.

Cons

The webpage appears somewhat outdated, but it serves its purpose.