Hospitality, 101-500 employees
More than a year
“Nice multi location tool”
Pros
I appreciate being able to see if candidates are already in the hiring process at other properties. It saves me time and prevents unnecessary calls.
Cons
It is not very intuitive for those without formal training, especially regarding linking it to job boards like Indeed.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Mid-Market, 51-100 employees
“Helpful dashboard, spotty search feature”
Pros
Dashboard is flexible and gives our HR team a quick, easy-to-read snapshot of where every candidate stands.
Cons
Every now and then, I try to search for a specific candidate and I just can't find them in the system. It's frustrating.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
small-Business, 11-50 employees
“speedy and smooth to use”
Pros
Very easy to use. We're responding to candidates so much faster now and following up is way more efficient. I love the customization options and overall, it's just incredibly smooth to use. I'd definitely recommend it!!!
Cons
The only downside I can think of is that there aren't any major issues to report. It's been good system across the board...
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Mid-Market, 51-100 employees
“Quick contact needs a calendar”
Pros
I can reach out to potential hires instantly through text and email. In today's competitive job market, that speed is everything for connecting with good candidates.
Cons
Thing I'd change is adding a calendar integration for recruiters. It would be amazing if candidates could just book their interview times directly based on our availability. It would save us so much time spent on back-and-forth texting.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid-Market, 51-100 employees
“good tools, frustrating search method”
Pros
The integration with external job sites works flawlessly and I like that the onboarding includes ADP. There are great options for customizing things, plus handy internal tools for contacting and texting candidates. My favorite part is being able to create, send and get offer letters signed all right inside the system.
Cons
The search function is frustrating. I can't just easily search through resumes for a specific keyword or skill. Instead, I end up digging through old job postings to find what I'm looking for. The reporting tools are another headache. You can make reports but it takes so much trial and error to get basic information that should be simple to pull. Honestly, it doesn't feel like it was built for bigger companies that do a lot of recruiting.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
small-Business, 11-50 employees
“super-interactive pipelines, but an outreach black hole”
Pros
The pipelines are very interactive. I love that I can hook a bunch of our systems together to make one smooth recruiting workflow.
Cons
I can't tell if the candidates I'm trying to reach have actually opened my emails or messages. It's a bit of a black hole.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
5
Mid-Market, 51-100 employees
“a texting lifesaver for modern recruiting”
Pros
Being able to text applicants right from the system is a lifesaver. Email is fine but everyone wants a quick text back these days. This feature totally changed how I stay in touch.
Cons
Man, refreshing job postings is very tedious. I understand it's to keep things current on all the job boards but it still feels like a chore.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Mid-Market, 51-100 employees
“smooth from day one, reports not so much”
Pros
I found this so easy to figure out from day one. There was no training when I started but I got the hang of it in just a few minutes and was already using it without any issues.
Cons
Running reports is a real pain point for me. They're just not easy at all and I always struggle to get what I need.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Mid-Market, 51-100 employees
“Onboarding is magic, when you can find the candidate”
Pros
It breaks down onboarding into these little, manageable steps that I can assign to people with just a click.
Cons
It can be surprisingly tough to find a candidate if all I have to go on is their name. The search doesn't always pull them up.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Mid-Market, 51-100 employees
“simple and easy, until you paste from google docs”
Pros
I love how simple everything is. If I need to change something, it's really easy to adjust.
Cons
The compatibility with Google Docs is pretty frustrating. Whenever I try to copy and paste content over, the formatting just gets totally messed up.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
6
Mid-Market, 51-100 employees
“so easy to set up, reports still catching up”
Pros
setting up this applicant tracking system was easy. I like that it's so user-friendly for my team and for the people applying to our jobs.
Cons
Reporting structure still isn't the strongest in my opinion. I will say they've made some improvements lately but it's not quite there yet.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
small-Business, 11-50 employees
“a time-saver software, held back by poor copy-paste”
Pros
Duplicating job descriptions is so simple and it saves me a ton of time. I don't have to start from zero every time I need a new one.
Cons
The copy-paste function for job descriptions is very clunky. It just doesn't work smoothly which slows me down.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
6
Mid-Market, 51-100 employees
“familiar feel, limited customization”
Pros
The dropdown menu feels really natural, kind of like other systems I've used such as Workday. I'm also loving the new video import features and it's like having a basic video interview tool and it's great for sharing info.
Cons
I feel like there's not much room for customizing forms or building my own reports. Every single report we've needed has required help from a tech support person which gets frustrating when you just want to handle things yourself.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6
Mid-Market, 51-100 employees
“Lacks auto-save”
Pros
It's easy for me to keep track of all our different jobs and the applicants for each one. The automation works without me having to fuss with it.
Cons
The app doesn't auto-save as people fill it out so they have to finish entire sections in one sitting. This creates problems for us since we ask for detailed, thoughtful responses that take time. Also reading the answers within the application itself is pretty difficult. I usually have to export everything and save it somewhere else to actually review it properly.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
8
Functionality
5
Enterprise, 500+ employees
“lacks a scheduling feature”
Pros
I can post a job to a lot of websites all at once which gets my listing seen by thousands of people. The best part is I can even edit the posts after they're live so I can make quick fixes anytime.
Cons
I can't schedule job postings ahead of time which is really inconvenient. If I'm not around on a sunday and need something to go live that day, there's no way to set it up in advance.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
small-Business, 11-50 employees
“excellent, fully customizable tool”
Pros
It's cool that I can tweak the role strategies and preferences to fit exactly what our company is looking for.
Cons
No cons. Honestly, it's been an excellent tool for our team.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid-Market, 51-100 employees
“friendly but could use more job boards”
Pros
It is friendly to use but it's also powerful for tracking applicants. It has made our whole workflow way smoother and a lot less stressful.
Cons
I wish there were more external job board integrations available to choose from. The current selection feels a bit limited.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
small-Business, 11-50 employees
“self-running system, though notifications can overwhelm”
Pros
after the initial setup the whole thing basically runs on autopilot. There are also tons of helpful resources right there. Everything gets saved in the library, old forms, tasks, settings which makes starting a new job posting or sending paperwork to new hires really simple.
Cons
The reminder system works well for me but I keep hearing from candidates that they're getting too many notifications and find it frustrating. Also it would be great to have some tutorial videos showing us how to properly configure and manage all the features.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Enterprise, 500+ employees
“Love the questionnaires, need a "select all" feature”
Pros
Love the questionnaire feature. It's perfect for getting info from applicants and it's great for our own internal stuff too.
Cons
There was a "select all" for duplicate applications when I'm looking at candidates. It would make updating the staging so much simpler than doing them one by one.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Enterprise, 500+ employees
“flawless applicant status tracking solution”
Pros
I appreciate how many status options there are. It's so easy to track where every applicant is in the process which helps me see the whole picture at a glance.
Cons
Honestly can't think of any real complaints. Everything just works smoothly and does exactly what I need it to do.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10