Total 1048 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

45%

4

Stars

42%

3

Stars

10%

2

Stars

2%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

small-Business, 11-50 employees

5.0

Flawlessly amazing design

Pros

Layout is so easy to understand. I never have to hunt for anything or get stuck in complicated menus. It just... works!

Cons

I really can't think of anything wrong with this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mid-Market, 51-100 employees

5.0

smooth document management

Pros

Handling all the paperwork is so simple, everything just stays organized automatically. The recruiting tools are great for tracking candidates and getting around the system is easy with simple clicks.

Cons

don't have anything that I really dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

small-Business, 11-50 employees

5.0

massive efficiency for new roles

Pros

Being able to just copy and paste job positions right into the system is a huge time-saver. It makes setting up new roles so much easier.

Cons

trying to think of something but nothing bothers me about this platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mid-Market, 51-100 employees

5.0

Impressively user-centric design

Pros

I am impressed by how user-friendly this is. The whole program is structured in a way that just works perfectly for me.

Cons

Nothing really bothers me about this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mid-Market, 51-100 employees

4.0

Fantastic tool with a single frustration

Pros

after struggling with clunky systems, this is a dream. The interface is so friendly I never have to hunt for anything.

Cons

I can't make one long shift with different pay rates. I have to cut the shift into smaller pieces for each rate which is annoying.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

Mid-Market, 51-100 employees

4.0

Brilliant but limited access

Pros

Having everything in one spot that connects directly to our accounting system has been fantastic. We've cut down on so much paperwork, can download new hire forms digitally and have completely gotten rid of physical files.

Cons

Managers can't download the forms they need to fill out. Only admins can which makes things difficult.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

Mid-Market, 51-100 employees

4.0

very user friendly but slow support

Pros

Picked this up with zero training and the interface is so simple. Using the system just feels natural and now it's a part of my daily routine. It's been a game changer for keeping my workflow smooth and everything organized.

Cons

It's hard to get help. You can't call anyone and they take a long time to email back. I really wish I could just call or chat with someone when I have a problem.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

9

A
Anonymous

Mid-Market, 51-101 employees

4.0

excellent tool, needs note-taking function

Pros

This tool has been perfect for keeping all my candidates organized and structured in one central place.

Cons

When a candidate drops out, I can't write a note about why. It's frustrating because I need to remember the reason later.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8