Total 1045 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars45%
4
Stars42%
3
Stars10%
2
Stars2%
1
Stars1%
Satisfaction score
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Mid-Market, 51-100 employees
“easy tracking with tedious updates”
Pros
I can easily track everyone using the different status options. It's clear at a glance who's new, who's in interviews and who we're making an offer to.
Cons
I can't bulk-update candidate statuses. If I have 20 people to move to the 'interview' stage, I have to do it one-by-one. So tedious!
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
small-Business, 11-50 employees
“Runs smoothly and saves time”
Pros
You can input all the info to make things run smoothly and being able to email onboarding docs before their first day saves us so much time.
Cons
Trying to think of something I dislike but I've got nothing. It does what we need it to do without any issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid-Market, 51-100 employees
“awesome support with poor reports”
Pros
The support team is awesome. Any time I have an issue, they're there to help me figure it out quickly.
Cons
The reporting module isn't the most user-friendly. I often feel like I have to click around too much just to get a simple report. Could be way more interactive.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Mid-Market, 51-100 employees
“Reporting hurdles, smooth hiring”
Pros
I can keep track of every single applicant in one place and moving them through the hiring stages is super easy. No more messy spreadsheets!
Cons
Pulling reports out of this system is more of a trouble than I feel like it should be. It's just not very smooth.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
7
small-Business, 11-50 employees
“a game-changer for candidate sourcing”
Pros
great that it pulls applicant info from everywhere into one searchable spot. Finding and flagging the best candidates is so easy which totally simplifies what's usually a boring process.
Cons
I think the interface needs an upgrade. I'd love something like folders to better sort and organize candidates. Also it would be a huge time-saver if I could just transfer candidates directly between hiring managers without all the extra steps.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
small-Business, 11-50 employees
“Flexible but reporting falls short”
Pros
The flexibility is awesome and it just seems to adapt to the size of your business. You can really customize it to fit your specific needs.
Cons
The reporting features are too limited for me. I really need more customization options to fit my specific workflow and right now, it just doesn't have what I need.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
7
Mid-Market, 51-100 employees
“automation can't fix core flaws”
Pros
We can set up automated messages for applicants that are tailored just for us and they send out instantly. It keeps everyone in the loop without me lifting a finger.
Cons
a few things are frustrating me like the reporting feels narrow and inconsistent, there's no functional mobile app which is a big miss and I can't even access uploaded documents when I need them to finish my tasks.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
6
Mid-Market, 51-100 employees
“Interactive UI but inflexible for growth”
Pros
The interface is so interactive. Posting jobs and tracking candidates is also very easy and I love how smoothly it connects with all the different job sites.
Cons
The 50-location hard cap is a real problem for a larger company like ours. Also the role hierarchy needs work and we could really use an intermediate position between administrator and Hiring Manager and also between Recruiter and Hiring Manager.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
small-Business, 11-50 employees
“effortless candidate lookups, tricky prints”
Pros
I can quickly see if someone has applied for other roles with us or easily look up past candidates. It makes everything so much simpler.
Cons
I don't need to print data often but when I do, it can be tricky to get exactly what I want. It's a minor thing but it's noticeable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid-Market, 51-100 employees
“Keeps our hiring team aligned”
Pros
The applicant tracking feature is great because it keeps our whole team updated on where we are in the hiring process. It keeps us all coordinated and on the same page.
Cons
haven't been using it long enough to run into any major issues so no real complaints from me yet!
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
small-Business, 11-50 employees
“efficient only when it loads fast”
Pros
Moving between different pages is really smooth and I can instantly check if applicants have finished their required training. It�s so efficient.
Cons
The pages can be slow to load sometimes which gets frustrating when you're in a rush and trying to move quickly through your tasks.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
9
Mid-Market, 51-100 employees
“Prepares me for every call”
Pros
I can see all of a candidate's details before I even pick up the phone to screen them. It saves me so much time and helps me be better prepared.
Cons
We have a problem where candidates think they've applied because they came from another job site but they only entered our talent pool. They haven't actually completed our real application process which causes confusion.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Mid-Market, 51-100 employees
“Organized tracking, limited integrations”
Pros
Keeping track of all my applicants is very easy. I can set up my own categories that fit my workflow perfectly and it just keeps me so organized.
Cons
The reporting system isn't very simple to use. I also really wish it could connect with our other company software. And a direct link to our Indeed account for sponsored jobs would be a game changer.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
7
small-Business, 11-50 employees
“a lifesaver with inaccurate data”
Pros
I really like being able to track where applicants are coming from and what stage they're in. Plus it groups duplicate applications together so I can see every reason for a status change in one place. It's a lifesaver.
Cons
some of the reports show the wrong numbers. Also I don't like the new way they score the tests.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
7
small-Business, 11-50 employees
“The ultimate recruiting hub”
Pros
Having all our job applicants stored in one central location is a game-changer. No more digging through different systems!
Cons
I have been using it for a bit and I can't think of anything bad to say about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid-Market, 51-100 employees
“superb organization (but a bit heavy on the wallet)”
Pros
The organization is just spot-on. Posting to multiple sites with one click saves me a ton of time and managing hundreds of applicants is way easier than I ever thought it could be.
Cons
It costs so much but it's probably worth it. I just wish it would automatically post my jobs to more places.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Mid-Market, 51-100 employees
“simplified multi-platform posting”
Pros
Working with multiple job sites is easy and I love how simple it is to keep all our job postings up-to-date with regular updates.
Cons
They made some updates a few years ago that made the reports better. I don't have any problems with it right now.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
small-Business, 11-50 employees
“Flawlessly amazing design”
Pros
Layout is so easy to understand. I never have to hunt for anything or get stuck in complicated menus. It just... works!
Cons
I really can't think of anything wrong with this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid-Market, 51-100 employees
“smooth document management”
Pros
Handling all the paperwork is so simple, everything just stays organized automatically. The recruiting tools are great for tracking candidates and getting around the system is easy with simple clicks.
Cons
don't have anything that I really dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
small-Business, 11-50 employees
“massive efficiency for new roles”
Pros
Being able to just copy and paste job positions right into the system is a huge time-saver. It makes setting up new roles so much easier.
Cons
trying to think of something but nothing bothers me about this platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10