Total 521 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars41%
3
Stars7%
2
Stars1%
1
Stars2%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Dawson8a, 10-49 employees
“Flexible and Friendly Organization.”
Pros
Its a good, user-friendly software with easy accessibility. I like that the software allows us to effectively manage our employees documentation and records.
Cons
The system doesnt really work well on the mobile version.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Challenger Companies, Inc., 10-49 employees
“Good HR solution ”
Pros
A user-friendly software with a good service team. I like that it takes an innovative approach to online benefits administration and recruiting.
Cons
It was hard to navigate the system at first.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
PICPA, 50-99 employees
“Amazing ”
Pros
I like that the softwares functionality is fairly simple to operate and manage. I can quickly teach our group administrators to manage their benefits, enrolment, and renewal processes.
Cons
Nothing of significance
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Concentric, 50-99 employees
“Good Software”
Pros
Its simple to use and features a user interface thats easy to grasp and understand.
Cons
Their customer support is not very responsive at times.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
8
Functionality
7
Mango Languages, 50-99 employees
“Helpful”
Pros
I like that It is not a "busy" website that leaves you unsure of what to do next. This software is the most user-friendly of any online enrolment site Ive encountered.
Cons
But I do wish they were more flexible when it comes to integration.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
BraceAbility, 10-49 employees
“Dont Approve!”
Pros
I like the fact that they are releasing new features.
Cons
We wish there was more flexibility for integration and customisation with this software.We have to manually upload data into our payroll which has caused some errors and is very time consuming. The customer support is also unavailable at times.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
5
Functionality
4
Computer Technology Solutions, 10-49 employees
“Responsible staff”
Pros
The customer support team is admirable.They are prompt in their replies and are fully prepared to address any of our questions.
Cons
I wish that it would be possible to integrate this system with others.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
7
Klim, 10-49 employees
“Happy customer”
Pros
Bamboo HR is an open and transparent technology partner that understands the demands of its customers. The system, overall, is easy to use and manage.
Cons
Not Applicable!
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Gaudin Porsche of Las Vegas, 2-9 employees
“Impressive”
Pros
Were a little business that needs all the assistance we could get. They met our expectations and deliver on time.
Cons
The website is a bit complicated for new users.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
9
Oklahoma Arthritis Center, 50-99 employees
“Has potential”
Pros
The system is easy to use and manage even for beginners.The team works quickly and effectively. They bring everything together.
Cons
Working fine for us so far.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Vistek, 50-99 employees
“Not Bad”
Pros
The software is very user-friendly and well-designed.Customer service is excellent, and they follow through on their promises. The product performs just as it should. We recommend!
Cons
The system glitches often and crashes from time to time.It also becomes slow at times.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
PErsonalized Education Group, Inc, 10-49 employees
“Dont Approve”
Pros
The layout is simple and straightforward.
Cons
We dont approve this software at all! they sell the idea that everything is integrated, but they employ a link that is clumsy and difficult to use.
Rating Distribution
Ease of use
2
Value for money
3
Customer Support
2
Functionality
4
Wilson Electronics, 100-499 employees
“Worth the trouble!”
Pros
It is an easy to use software and gives management and staff information efficiently.
Cons
Few of the feature like those for the payroll needs an upgrade. It also is quite expensive, but worth it.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
8
Friends of the Earth, 50-99 employees
“Highly Recommended!”
Pros
We simply love BambooHRs design. Its visually pleasing and makes it simpler to navigate through the system.
Cons
Working fine for us!
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Masis Staffing Solutions, 50-99 employees
“Perfect For Us!”
Pros
We love this software! Its incredibly simple to use with excellent customer service.Personalising some of the features is also an option with this one.
Cons
The system gets slow when too many tabs are open.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
9
small Business, 500+ employees
“Great help but missing features”
Pros
I've been using this for 13 years now and the customer service remains outstanding, they're always there when you need them and actually respond quickly. That's honestly why we picked them in the first place after looking at all the other options. They were the only ones offering a cloud-based platform back then and they've managed to stay ahead of the curve ever since.
Cons
Looking for candidates by experience level is kind of difficult since it only works if they've listed their graduation year. There's no automatic texting feature for reaching out to candidates and I don't think there's a way to automatically notify them via email when new positions open up either.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
7
small Business, 500+ employees
“saves me time every day”
Pros
Great a.T.s and I.T support make this really stand out. The installation and setup process was surprisingly smooth and once configured, it runs reliably without issues. Their support team deserves special mention and they're helpful and respond quickly whenever I have questions. This tool has definitely aligned my workflow and saves me considerable time each day. The interface is simple enough that anyone can pick it up easily, plus the pricing is reasonable for what you get.
Cons
Nothing really bothers me about this platform and it's been great and makes my job much simpler.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
small Business, 500+ employees
“Got my money back”
Pros
Got my refund without any issue, which was appreciated. Some of the advertised features were actually pretty useful when they worked properly.
Cons
Their support is terrible and they couldn't even set up one user license and just gave me a refunded instead of actually fixing the problem. Really disappointed with there service quality.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
1
Functionality
5
small Business, 11-50 employees
“simple and well organized”
Pros
I really appreciate how simple this tool is to use and the multi-user login feature has been perfect for our team - everyone can access what they need without any hassles. The organization is top-notch, keeping everything neat and easy to find. Customer support deserves special mention too; they're incredibly responsive and always professional when I reach out.
Cons
Finding certain features can be tricky at times and editing specific sections of the site could definitely be more simple.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
small Business, 500+ employees
“Good price but weak reports”
Pros
The pricing is really reasonable, particularly for RPO client work.
Cons
The reporting features are basic and I can't export some of the data I need.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
10
Functionality
7