BambooHR Software

BambooHR Software Reviews

41 Reviews

Overall Rating

4.2

41 Reviews

Rating Distribution

5

star

(19)

4

star

(15)

3

star

(4)

2

star

(2)

1

star

(1)

Satisfaction Score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

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Filters

Reduces HR workload by quite a margin
Pros

Bamboo is highly professional HR management software, and it performs much better than other standard HR software packages Ive tested. The overall look and feel of the software is very modern, which adds to the user experience. Staff members are generally pleased and found it easy to use. To me, the ability to manage around 200 peoples payroll, performance, and time tracking with attendance are the main standout features. I have been doing all of it with little to no help from others, and that says a lot about the software.

Cons

Tracking training progress and benefit administration are by far the most tedious tasks the HR department has to look after. While benefits are taken care of by BambooHR (technically), I wish they added third-party integrations for training systems as well. so that both of my tasks can be accomplished in a single place, which would save a lot of time and effort. And for the benefits part, bamboo helps us by interfacing with our third-party benefits administration software, which requires a lot of additional steps. This could be eliminated if bamboo had native-plant support.

Ease of use

9

Value for money

7

Customer Support

9

Functionality

9

Damian M.

Higher Education, 51-200 employees employees

Dec 23, 2022

The system is very convenient.
Pros

All of our data is greatly organized and can be easily accessed. It is a great tool to communicate with others in our team and keep them updated.

Cons

It is a bit time-consuming to set up.

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

Steve

Toddy, LLC, 50-99 employees

Sep 25, 2021

It has great features.
Pros

It has an amazing design and efficiently organizes our data. It is very simple to make use of. Its incredible features are extremely convenient.

Cons

The management of information is very poor.

Ease of use

9

Value for money

8

Customer Support

8

Functionality

10

Slam

Klim, 50-99 employees

Sep 25, 2021

Exactly what we needed.
Pros

It has numerous functions that make it incredibly easy to use. The customer care is very responsive and quick. The system is very simple to utilize making it user-friendly.

Cons

Data management is poor and difficult to understand.

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

Justin

Diablo Media, 10-49 employees

Sep 25, 2021

It is beginner-friendly.
Pros

The system is very simple to make use of. The software also has amazing features that are fast and extremely convenient. The functionality is superb indeed.

Cons

Its features need flexibility and wide-range usability.

Ease of use

8

Value for money

8

Customer Support

10

Functionality

9

Shaun

Packing Glory, 2-9 employees

Sep 25, 2021

It is an amazing software.
Pros

The software is simple to use and operate. The customer service is also very good. The system has great functionality and fantastic features.

Cons

Communication needs to be improved.

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

Chris

Hiossen Inc., 50-99 employees

Sep 25, 2021

BambooHR is an amazing software.
Pros

The system is incredibly simple to utilize and make use of. Its features are user-friendly. It also has great customer service that makes it beginner-friendly.

Cons

Some of its features are difficult to use.

Ease of use

9

Value for money

8

Customer Support

9

Functionality

10

Jessica

Foursquare, 50-99 employees

Sep 17, 2021

Our experience was not good.
Pros

It has some good features that are a great help. Most of the features have been useful to us.

Cons

There is a lack of effective and good customer service. The management of the software is also not good as our information has been mishandled.

Ease of use

7

Value for money

7

Customer Support

8

Functionality

6

Chris

PErsonalized Education Group, Inc, 10-49 employees

Sep 17, 2021

A great software!
Pros

All the features found in the system are somehow immensely useful and beneficial to the company. It has solved almost all our problems with its incredible features.

Cons

The customization of some features can be worked upon.

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

Austin 

COACT Associates, 10-49 employees

Sep 17, 2021

BambooHR has everything we need.
Pros

The software is easy to customize to our needs. The system also notifies us of all the important reminders and I like that it is simple to utilize as well as it is easy to access information from.

Cons

The mobile app needs improvement due to the lack of features.

Ease of use

9

Value for money

8

Customer Support

8

Functionality

10

Keith

Stewart Plumbing, Inc., 10-49 employees

Sep 17, 2021

Our experience with BambooHR has been great!
Pros

The software is extremely easy to use. Its features give accurate results which are also time-saving and quick. It is simple to manage as it has everything one needs in software.

Cons

No issues were detected.

Ease of use

8

Value for money

10

Customer Support

9

Functionality

10

west

RMRSCO Pvt. Ltd, 50-99 employees

Sep 17, 2021

Intuitive software with a great design
Pros

Weve only had good experiences with BambooHR so far. I like that its straightforward to use and browse.

Cons

Nothing of significance.

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

Laura

TrustYou, 50-99 employees

Sep 09, 2021

Could use some improvement
Pros

I like that the system is simple to use and easy to operate.

Cons

Payroll needs to be improved and should be made more user-friendly.

Ease of use

6

Value for money

5

Customer Support

6

Functionality

5

Parker

Grow.com, 50-99 employees

Sep 09, 2021

Great On boarding with BambooHR
Pros

I appreciate that BambooHR works with a number of firms to provide cost reporting, time management, health insurance, training, and other services, and I also like that you can choose which ones you want with ease.

Cons

Reporting is a bit more complex than we anticipated.

Ease of use

9

Value for money

9

Customer Support

7

Functionality

8

Courtney

Cogstate, 10-49 employees

Sep 09, 2021

Average
Pros

The layout is pretty straightforward and easy to navigate through.

Cons

When it comes to payroll, its really useless.

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

Maria

Partnerhero, 50-99 employees

Sep 09, 2021

Perfect for us!
Pros

It is an ATS that is simple to use.BambooHR has professional and excellent customer service. Our employees seem to be really pleased with the system as well.

Cons

Nothing to dislike about this system.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

Kathy

NSI Group, 10-49 employees

Sep 09, 2021

Nice Management
Pros

The customer service is outstanding; our inquiries are immediately answered, and I also like that they are open to comments and ideas.

Cons

The software is a bit expensive but worth the price.

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

Jessica

FatCat Strategies, 2-9 employees

Aug 01, 2021

Bamboo- Makes it Easier!
Pros

The User interface of BamboHR is simple, fluid, and user-friendly. Its really easy to find what youre looking for with this system. Customer support is fantastic and helps out often.

Cons

I do wish they had a benefits enrollment to make it easier to connect to payroll.

Ease of use

7

Value for money

9

Customer Support

8

Functionality

9

Brett

NP Digital, 50-99 employees

Aug 01, 2021

The way to go!
Pros

Bamboo HR is a very helpful tool that makes the duties of staff selection and recruiting easier and quicker.

Cons

The system slows down a lot.

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

Alexandra

Lk Oconee Rehabilitation , 10-49 employees

Aug 01, 2021

Amazing
Pros

It is a really useful software that offers essential features such as reporting, administration, and peer-to-peer feedback.

Cons

Working fine so far!

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

Jeff

Southern Industries, 50-99 employees

Aug 01, 2021

Accessibility
Pros

Simple and powerful software with easy access. It also automates the hiring, onboarding, and offboarding processes.

Cons

I dont like that customization is limited.

Ease of use

8

Value for money

7

Customer Support

9

Functionality

9

David

Cogstate, 10-49 employees

Aug 01, 2021

Cooperative Team!
Pros

A simple and user-friendly software. Customization is possible with this one.

Cons

I dont like that we have to pay extra for updates.

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

Alvaro

Maynilad Water Services, Inc., 10-49 employees

Jul 12, 2021

Happy with the results
Pros

I like that with this system, automated background checks are available which makes our job easier. The system is simple to navigate through and operate as well.

Cons

Would love if they can increase the number of their integrated program.

Ease of use

7

Value for money

7

Customer Support

9

Functionality

8

Lilian

Infinity Consulting Solutions, 50-99 employees

Jul 12, 2021

Helped us alot!
Pros

I like that it has a user-friendly interface.This software is simple to figure out and operate.

Cons

The system was hard to get the hang of in the beginning but once we did it was good.

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

Keyana

IntuitSolutions, 10-49 employees

Jul 12, 2021

Extremely convenient
Pros

A good, easy to use software with a great support team. Its also incredible how the software keeps updating itself from time to time.

Cons

Nothing to complain about.

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

Kristie

Coconut Bliss, 10-49 employees

Jul 12, 2021

Impressive
Pros

For our firm, the ability to quickly develop custom fields was important. We were also able to use Bamboos import feature to centralize numerous types of data. BambooHR helps us streamline our workflow. We highly recommend this software.

Cons

Nothing of significance.

Ease of use

9

Value for money

8

Customer Support

10

Functionality

9

TJ

Huntington Steel & Supply, 50-99 employees

Jul 12, 2021

Flexible and Friendly Organization.
Pros

Its a good, user-friendly software with easy accessibility. I like that the software allows us to effectively manage our employees documentation and records.

Cons

The system doesnt really work well on the mobile version.

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

Sarah E.

Dawson8a, 10-49 employees

Jun 27, 2021

Good HR solution
Pros

A user-friendly software with a good service team. I like that it takes an innovative approach to online benefits administration and recruiting.

Cons

It was hard to navigate the system at first.

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

Beth

Challenger Companies, Inc., 10-49 employees

Jun 27, 2021

Amazing
Pros

I like that the softwares functionality is fairly simple to operate and manage. I can quickly teach our group administrators to manage their benefits, enrolment, and renewal processes.

Cons

Nothing of significance

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

Liana

PICPA, 50-99 employees

Jun 27, 2021

Good Software
Pros

Its simple to use and features a user interface thats easy to grasp and understand.

Cons

Their customer support is not very responsive at times.

Ease of use

6

Value for money

7

Customer Support

8

Functionality

7

Tony

Concentric, 50-99 employees

Jun 27, 2021

Helpful
Pros

I like that It is not a "busy" website that leaves you unsure of what to do next. This software is the most user-friendly of any online enrolment site Ive encountered.

Cons

But I do wish they were more flexible when it comes to integration.

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

Lisa

Mango Languages, 50-99 employees

Jun 27, 2021

Dont Approve!
Pros

I like the fact that they are releasing new features.

Cons

We wish there was more flexibility for integration and customisation with this software.We have to manually upload data into our payroll which has caused some errors and is very time consuming. The customer support is also unavailable at times.

Ease of use

5

Value for money

6

Customer Support

5

Functionality

4

Blaise

BraceAbility, 10-49 employees

Jun 21, 2021

Responsible staff
Pros

The customer support team is admirable.They are prompt in their replies and are fully prepared to address any of our questions.

Cons

I wish that it would be possible to integrate this system with others.

Ease of use

9

Value for money

7

Customer Support

9

Functionality

7

Sally

Computer Technology Solutions, 10-49 employees

Jun 21, 2021

Happy customer
Pros

Bamboo HR is an open and transparent technology partner that understands the demands of its customers. The system, overall, is easy to use and manage.

Cons

Not Applicable!

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

Slam

Klim, 10-49 employees

Jun 21, 2021

Impressive
Pros

Were a little business that needs all the assistance we could get. They met our expectations and deliver on time.

Cons

The website is a bit complicated for new users.

Ease of use

7

Value for money

8

Customer Support

8

Functionality

9

Jay

Gaudin Porsche of Las Vegas, 2-9 employees

Jun 21, 2021

Has potential
Pros

The system is easy to use and manage even for beginners.The team works quickly and effectively. They bring everything together.

Cons

Working fine for us so far.

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

Jeff

Oklahoma Arthritis Center, 50-99 employees

Jun 21, 2021

Not Bad
Pros

The software is very user-friendly and well-designed.Customer service is excellent, and they follow through on their promises. The product performs just as it should. We recommend!

Cons

The system glitches often and crashes from time to time.It also becomes slow at times.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

Anne

Vistek, 50-99 employees

Jun 14, 2021

Dont Approve
Pros

The layout is simple and straightforward.

Cons

We dont approve this software at all! they sell the idea that everything is integrated, but they employ a link that is clumsy and difficult to use.

Ease of use

2

Value for money

3

Customer Support

2

Functionality

4

Chris

PErsonalized Education Group, Inc, 10-49 employees

Jun 14, 2021

Worth the trouble!
Pros

It is an easy to use software and gives management and staff information efficiently.

Cons

Few of the feature like those for the payroll needs an upgrade. It also is quite expensive, but worth it.

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

Travis

Wilson Electronics, 100-499 employees

Jun 14, 2021

Highly Recommended!
Pros

We simply love BambooHRs design. Its visually pleasing and makes it simpler to navigate through the system.

Cons

Working fine for us!

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

Danielle

Friends of the Earth, 50-99 employees

Jun 14, 2021

Perfect For Us!
Pros

We love this software! Its incredibly simple to use with excellent customer service.Personalising some of the features is also an option with this one.

Cons

The system gets slow when too many tabs are open.

Ease of use

7

Value for money

9

Customer Support

8

Functionality

9

Jeremy

Masis Staffing Solutions, 50-99 employees

Jun 14, 2021