BambooHR Reviews

“happy with a simple ATS

Pros

I am pretty happy with most aspects of this ATS as it is simple to find my way around the various tools. My only suggestion would be improving the sourcing functionality.

Cons

Well I feel the platform could really benefit from better sourcing tools and more detailed analytics. Having strong sourcing capabilities and clear data insights is pretty important for our workflow.

“Great program for logging in time off

Pros

It is a simple program for booking time off and tracking goals. We use it at work and it functions smoothly. The mobile app is also quite handy.

Cons

I find it frustrating that the system does not clearly show how many days I have remaining as I have to calculate it myself based on the total available minus what I have used, rather than just displaying the balance directly.

“our staff's go-to for everything

Pros

Bamboo lets our staff easily keep track of personal documents, pay, checked-out equipment, time-off requests and much more!

Cons

To be honest I have not personally faced any problems with it. The product is user friendly and really easy to navigate.

“Great HR platform for our needs

Pros

It is way too easy to use because everything we need for HR is in one platform. The best part is that we can pick which features you want to pay for and use which keeps things simple and affordable.

Cons

Recruitment platforms are not included yet and document templates are not provided either.

“Clear layout but an older layout feel

Pros

BambooHR has been simple to navigate thanks to its clear and simple layout. It is especially helpful for checking who's going to be out of the office.

Cons

The interface can feel a bit outdated and clunky at times though that might just be a generational preference. I feel like it would also help if switching between languages was easier as my Portuguese-speaking employees often need assistance.

“top-notch but needs more flexibility

Pros

The user experience is top-notch. It is simple and only shows the most important info. The approval system lets us exchange comments with other approvers and clearly tracks where each request is in the process.

Cons

Not being able to add custom fields to standard tables means we have to create separate custom tables that are not linked to the main ones, leading to data duplication. Approval workflows could also be more flexible allowing us customization of the order and number of approvers and even dynamically assigning them based on conditions.

“a clean and helpful interface

Pros

BambooHR interface is clean and easy to use as I have never had trouble finding what I need. Also customer support has always been helpful when I have reached out. I can also easily view my payment info from the company payroll right in my account.

Cons

There is not much I dislike about it. There was one time I had trouble locating a document I needed to complete but I managed to find it eventually.

“Loved the friendly feel, not the cost

Pros

When our company used it, we loved how user-friendly it was. Employees found the website easy to access and navigate and the app made checking personal info was not a problem too.

Cons

From my perspective the main drawbacks were the cost and the process of uploading certain documents during hiring.

“handy history log but unclear time-off management

Pros

BambooHR includes a handy history log for past time off requests. It also lets us view basic info about colleagues and manages files and documents efficiently.

Cons

The time-off management is not displayed very clearly which can make booking and approving leave confusing. It would also help to have a calendar view to see when all employees are off.

“Modern design with tricky categories

Pros

It is user-friendly and packed with useful features for marketing and branding. Plus the design feels more modern than many competing platforms.

Cons

Having multiple overlapping options for candidate stages or classifications makes it tricky for us to keep everything consistent.

“Great for tracking special dates

Pros

I really like being able to set up onboarding questions, keep track of work anniversaries, birthdays and upcoming time off. Also the software is simple to navigate, so we can find what we need without any hassle.

Cons

Well I was not fond of the lack of integrations which meant I had to constantly switch between different systems all day long. It made my workflow much less efficient than it could have been.

“very friendly but more services would be good

Pros

The platform is very user-friendly. We can customize the colors and add our company logo which helps it feel like a natural extension of our brand.

Cons

It is not really a complaint but I wish BambooHR offered more PEO-like services. We are big fans of the platform and would prefer not to juggle multiple systems for our HR needs.

“Love the org chart, search is picky

Pros

I like how easy it is to view the organizational chart and locate anyone in the company, along with their position within the structure.

Cons

One thing I found frustrating is that minor spelling mistakes in a name could lead to search results not showing the right person.

“ideal for a small team

Pros

This was a reliable HR platform for us when we were a smaller company. It allowed us to onboard new hires, manage their details and store confidential documents all in one place which was pretty useful with a smaller team.

Cons

The platform felt limited in automation especially as our company grew. We needed a system that could handle more tasks automatically and offer services beyond basic HR functions.

“User-friendly but policy rules are tricky

Pros

It is very user-friendly. Also onboarding new employees is simple, downloading reports is also easy and the homepage gives us a helpful at a glance overview of all the key information we need.

Cons

I feel like it should be simpler to assign a different policy for employee exceptions. I'd also like a way to notify employees when they become eligible for benefits or RRSP plans.

“quick setup for employees but no onboarding delay alerts

Pros

Setup is easy for employees and the app is user friendly. Plus onboarding is quick and simple for employers to handle.

Cons

The onboarding process can stall if the employee delays and there is no alert to let the employer know there is a holdup.

“Makes everything simple and quick

Pros

The interface is clean and uncluttered making it easy to use. Booking vacation time is fast and hassle-free. Also it is nice to see new hires and important company announcements in one place.

Cons

One thing I noticed is that the integration with payroll and benefits is pretty restricted. Even when you enter financial information, it does not always transfer smoothly to the payroll section.

“works for us as a central hub

Pros

It is really simple to use with a user friendly interface. Employees can view their job details and update personal information easily. Benefits administration is simple and it works well as a central hub for HR needs.

Cons

The applicant tracking system is not as strong as dedicated recruitment tools so I use a separate ATS alongside it for hiring.

“love the smart vacation calendar

Pros

I use this for submitting vacation requests and I love the user interface. The calendar shows who is out of the office, so when booking time off, I can see if anyone else on my team is away helping us maintain coverage during busy periods.

Cons

Everything works well and I cannot think of any downsides except maybe the price. Though I really like the interface especially for tracking my vacation accruals.

“A clean system for requesting team time off

Pros

It is easy for HR to request time off and stay updated on team availability. The admin side is much cleaner and more organized than any system we have used before.

Cons

The reporting features could be more adaptable. We often need to export data and clean it up in other programs when preparing for internal reviews.