Kylsya Irizarry
Construction, 101-500 employees
More than a year
“Pros and Cons”
Pros
I like how simple it to use.
Cons
the only drawback is that it does not integrate with other options!
Rating Distribution
Ease of use
6
Value for money
3
Customer Support
3
Functionality
3
Diane Chesnutwood
Nonprofit, 51-100 employees
More than a year
“I liked it”
Pros
A plug and play software which is user friendly and easy to set up!
Cons
Job requisition module needs a lot of improvement.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Tonya Bethel
Construction, 11-50 employees
More than a year
“has training resources”
Pros
An easy to use solution with training resources provided. It is easy for teams to adapt to Bamboohr.
Cons
You can't customize questions for feedback assessment.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Baylee
Telecommunications, 11-50 employees
Less than a year
“happy with a simple ATS”
Pros
I am pretty happy with most aspects of this ATS as it is simple to find my way around the various tools. My only suggestion would be improving the sourcing functionality.
Cons
Well I feel the platform could really benefit from better sourcing tools and more detailed analytics. Having strong sourcing capabilities and clear data insights is pretty important for our workflow.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Zachary
Farming, 51-100 employees
Less than a year
“Great program for logging in time off”
Pros
It is a simple program for booking time off and tracking goals. We use it at work and it functions smoothly. The mobile app is also quite handy.
Cons
I find it frustrating that the system does not clearly show how many days I have remaining as I have to calculate it myself based on the total available minus what I have used, rather than just displaying the balance directly.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Keli
Construction, 51-100 employees
Less than a year
“our staff's go-to for everything”
Pros
Bamboo lets our staff easily keep track of personal documents, pay, checked-out equipment, time-off requests and much more!
Cons
To be honest I have not personally faced any problems with it. The product is user friendly and really easy to navigate.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Christelle
Construction, 500+ employees
Less than a year
“Great HR platform for our needs”
Pros
It is way too easy to use because everything we need for HR is in one platform. The best part is that we can pick which features you want to pay for and use which keeps things simple and affordable.
Cons
Recruitment platforms are not included yet and document templates are not provided either.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Rose
Textiles, 11-50 employees
More than a year
“Clear layout but an older layout feel”
Pros
BambooHR has been simple to navigate thanks to its clear and simple layout. It is especially helpful for checking who's going to be out of the office.
Cons
The interface can feel a bit outdated and clunky at times though that might just be a generational preference. I feel like it would also help if switching between languages was easier as my Portuguese-speaking employees often need assistance.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Blake
Information Technology and Services, 101-500 employees
More than a year
“top-notch but needs more flexibility”
Pros
The user experience is top-notch. It is simple and only shows the most important info. The approval system lets us exchange comments with other approvers and clearly tracks where each request is in the process.
Cons
Not being able to add custom fields to standard tables means we have to create separate custom tables that are not linked to the main ones, leading to data duplication. Approval workflows could also be more flexible allowing us customization of the order and number of approvers and even dynamically assigning them based on conditions.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
5
Ross
Health, Wellness and Fitness, 101-500 employees
More than a year
“a clean and helpful interface”
Pros
BambooHR interface is clean and easy to use as I have never had trouble finding what I need. Also customer support has always been helpful when I have reached out. I can also easily view my payment info from the company payroll right in my account.
Cons
There is not much I dislike about it. There was one time I had trouble locating a document I needed to complete but I managed to find it eventually.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kylinn
Construction, 51-100 employees
Less than a year
“Loved the friendly feel, not the cost”
Pros
When our company used it, we loved how user-friendly it was. Employees found the website easy to access and navigate and the app made checking personal info was not a problem too.
Cons
From my perspective the main drawbacks were the cost and the process of uploading certain documents during hiring.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
10
Functionality
9
Fergus
Building Materials, 11-50 employees
Less than a year
“handy history log but unclear time-off management”
Pros
BambooHR includes a handy history log for past time off requests. It also lets us view basic info about colleagues and manages files and documents efficiently.
Cons
The time-off management is not displayed very clearly which can make booking and approving leave confusing. It would also help to have a calendar view to see when all employees are off.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
5
Functionality
5
Caitlin
Civic & Social Organization, 500+ employees
Less than a year
“Modern design with tricky categories”
Pros
It is user-friendly and packed with useful features for marketing and branding. Plus the design feels more modern than many competing platforms.
Cons
Having multiple overlapping options for candidate stages or classifications makes it tricky for us to keep everything consistent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Gianna
Internet, 51-100 employees
More than a year
“Great for tracking special dates”
Pros
I really like being able to set up onboarding questions, keep track of work anniversaries, birthdays and upcoming time off. Also the software is simple to navigate, so we can find what we need without any hassle.
Cons
Well I was not fond of the lack of integrations which meant I had to constantly switch between different systems all day long. It made my workflow much less efficient than it could have been.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Diane
Non-Profit Organization Management, 51-100 employees
More than a year
“very friendly but more services would be good”
Pros
The platform is very user-friendly. We can customize the colors and add our company logo which helps it feel like a natural extension of our brand.
Cons
It is not really a complaint but I wish BambooHR offered more PEO-like services. We are big fans of the platform and would prefer not to juggle multiple systems for our HR needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Liz
Computer Hardware, 500+ employees
Less than a year
“Love the org chart, search is picky”
Pros
I like how easy it is to view the organizational chart and locate anyone in the company, along with their position within the structure.
Cons
One thing I found frustrating is that minor spelling mistakes in a name could lead to search results not showing the right person.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Antawn
Non-Profit Organization Management, 51-100 employees
Less than a year
“ideal for a small team”
Pros
This was a reliable HR platform for us when we were a smaller company. It allowed us to onboard new hires, manage their details and store confidential documents all in one place which was pretty useful with a smaller team.
Cons
The platform felt limited in automation especially as our company grew. We needed a system that could handle more tasks automatically and offer services beyond basic HR functions.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
6
Lipika
Marketing and Advertising, 51-100 employees
More than a year
“User-friendly but policy rules are tricky”
Pros
It is very user-friendly. Also onboarding new employees is simple, downloading reports is also easy and the homepage gives us a helpful at a glance overview of all the key information we need.
Cons
I feel like it should be simpler to assign a different policy for employee exceptions. I'd also like a way to notify employees when they become eligible for benefits or RRSP plans.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Brad
Non-Profit Organization Management, 51-100 employees
More than a year
“quick setup for employees but no onboarding delay alerts”
Pros
Setup is easy for employees and the app is user friendly. Plus onboarding is quick and simple for employers to handle.
Cons
The onboarding process can stall if the employee delays and there is no alert to let the employer know there is a holdup.
Rating Distribution
Ease of use
8
Value for money
5
Customer Support
10
Functionality
7
Robert
Consumer Services, 11-50 employees
Less than 6 months
“Makes everything simple and quick”
Pros
The interface is clean and uncluttered making it easy to use. Booking vacation time is fast and hassle-free. Also it is nice to see new hires and important company announcements in one place.
Cons
One thing I noticed is that the integration with payroll and benefits is pretty restricted. Even when you enter financial information, it does not always transfer smoothly to the payroll section.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7