RODERICK
Entertainment, 11-50 employees
Less than a year
“powerful HR platform
Pros
It is a powerful HR platform that is really useful for keeping employee information and tasks in order.
Cons
I feel like there should be better updates for both staff and admins whenever the platform gets an update so nobody is left out of the loop.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Shanel
Real Estate, 11-50 employees
Free Trial
“Great calendars and videos
Pros
My favorite parts are the monthly calendars that highlight key dates and the quick, informative videos on various HR subjects.
Cons
So far my experience has been solely with the web-based version of Bernie Portal.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gloria
Marketing and Advertising, 500+ employees
Less than 6 months
“impler and more efficient for us
Pros
Our organization has come to a conclusion that using this tool makes it simpler and more efficient for us to reach our objectives.
Cons
We have not found any downsides yet and as a company, we are extremely happy with it. We'd definitely suggest it to others.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jen F.
Human Resources, 51-100 employees
“Experience with Bernie Portal for Benefits Management
Pros
There are some great things about this software, for example, it is very simple to add new employees and to access their individual benefit enrollment data. Terminations are likewise simple, and Bernie manages COBRA administration. You can quickly see on the employee list who has already signed up, who needs to sign up, and who needs to be onboard. Benefits enrollment for employees is simple and easy to use as well. After being informed of the fees, employees can readily make modifications before finalizing enrollment. Overall, I have been very satisfied with this software.
Cons
The reports dont offer much value, really. I am unable to access a straightforward report that would provide me information like the employees name and registration preferences, which is really important data for us. The ability to do this would be very beneficial when comparing statements from our benefits providers with actual enrollment. I wish it were possible to quickly add a part-time worker who is not qualified for benefits. There is no need for them to be "onboard" as they cannot enroll in anything. Getting an API or integration going with our payroll/HR software vendor has been pretty difficult so far.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
9
Lisa
Insurance, 11-50 employees
More than a year
“ideal support and reports
Pros
The customer support is great, the reporting features are strong and the team really helps us get everything set up.
Cons
The system feels a bit clunky to use but I must say the reporting tools are actually quite good and to the point.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Patricia
Construction, 51-100 employees
More than a year
“Tracks everything but difficult for some workers
Pros
We can track everything without delay and it sends us instant alerts whenever something gets updated.
Cons
Getting everyone onboarded is a challenge because not all of our employees are comfortable using computers.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Michele
Wholesale, 1-10 employees
More than a year
“automatic sync with payroll
Pros
The best feature is that any updates we make in Bernie Portal automatically sync over to our payroll company and insurance carriers.
Cons
As per me a helpful feature would be the option to choose exactly what details get sent over to the payroll company, since sometimes unnecessary information is transferred.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Gregory
All Things Media LLC., 10-49 employees
“ It is a good system.
Pros
The software is very easy to manage. It organizes our data efficiently which can be accessed easily. It has amazing features which can also be customized.
Cons
Features cause inconvenience sometimes.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Casandra
Bennett School District, 50-99 employees
“ It makes our job easier.
Pros
The system has amazing customer care and is pretty easy to use. All the functions one could possibly need are in one place creating great ease for us.
Cons
Communication is poor.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Andrea
Harmony Family Center, 50-99 employees
“ Not satisfied.
Pros
It has all the features the user could possibly need making it fairly easy to use as everything is in one place
Cons
The system needs to be updated as its features seem pretty outdated. The software is also visually very unappealing.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Mechele
Electronauts, LLC, 50-99 employees
“Awesome features.
Pros
The features that the system has created great convenience by giving the user what they want. The customization is also great. Helps out the user effectively by giving them more options.
Cons
The connectivity is poor.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Karen
Pikes Peak Regional Building Department, 50-99 employees
“BerniPortal offers great services.
Pros
It has been such a life-saver by making our work easy to get done. The deadline has been less stressful as the software works efficiently and quickly managing everything that is required.
Cons
No problems detected.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
8
Cathy
Learning Opportunities/Quality Works, Inc., 50-99 employees
“Average
Pros
The communication and utilization of the software have been great. It connects everyone that creates great ease for people that use the system.
Cons
There has been an issue regarding the management of the information in the software.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
7
Chris
North Risk Partners, 50-99 employees
“ The software is very easy to administer.
Pros
The number of features in the software is incredible. BerniePortal is extremely easy to comprehend. The system is especially easy to utilize.
Cons
Payroll integration can be improved.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Teresa
Heritage Masonry Restoration Co., LLC, 10-49 employees
“ BerniePortal is fairly good.
Pros
BeriePortal is easy to navigate. The layout is simple and understandable. The system is user-friendly and quick to respond.
Cons
The system seems to be unstable and unpredictable sometimes.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Annette
Johnson Development Corp., 50-99 employees
“ Our experience with BerniePortal has been amazing!
Pros
The software is incredibly easy to understand as well as use. Its features have great management skills. The options are also easy to use.
Cons
The software gets slowed down sometimes.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Samantha
McMahan, Thomson & Associates, PC, 1-10 employees
“ There is no flexibility in its usage.
Pros
The software is beneficial as its users can take advantage of documents electrically. The system is easy to understand benefitting the new users.
Cons
Navigation around the software is difficult and communication is not easy.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
9
Myka
Integrated Solutions, 50-99 employees
“Amazing Experience
Pros
The system appeals to us because of its wide functionality, which considerably simplifies and expedites our job.
Cons
They need to work on improving reporting.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
9
Gulchehra
REVISION Inc, 10-49 employees
“Professionalism at a higher level
Pros
The design of Bitrix24 is really appealing. Even with a cell phone, its simple to utilize and manage. I like that it offers a lot of functionality and you can truly make it operate the way you want.
Cons
They are working on the minor issues that we have pointed out to them and have promised to resolve them ASAP.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Diana
Redtail LLC, 10-49 employees
“Not so Great
Pros
The team was pretty cooperative but for us, the disadvantages outweighed the benefits.
Cons
For us, it didnt work properly. Navigation was hard and they charge extra for a few of the features which are really frustrating as the system already pretty expensive as compared to most of the software.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
6
Functionality
5
Andrea
Dauphin County Technical School, 10-49 employees
“Happy with bernieportal
Pros
With Bernieportal, ease of use, end-user experience, and integration from recruitment through termination are all plus points to us.
Cons
I dont like that Im not able to pull reports properly with this one.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Amy
Hatton Marine, 10-49 employees
“Good for our practice
Pros
I like that new users can learn how to utilize BernieportalHR in a matter of minutes. Staff managers can also simplify needed documentation and keep it all in one location.
Cons
No issues so far!
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Mary
Think Tank NTG, 10-49 employees
“Great Platform
Pros
Bernieportal is an easy-to-use enrollment platform that also added value to our customers.
Cons
A few glitches, nothing too major.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
10
Gail
Social Security Law Center LLC, 10-49 employees
“Amazing Experience with Bernieportal!
Pros
With Bernieportal updates are simple to make, new workers are simple to set up, and administrative personnel can view everything with ease. Would highly recommend them.
Cons
NA
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Carrie
Central Florida Testing Laboratories, 10-49 employees
“A user-friendly option.
Pros
The onboarding system, notifications, and other capabilities are all fantastic features that make our clients lives easier.
Cons
We have no complaints.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Joshua
Vanguard Benefit Solutions, Llc, 10-49 employees
“Good
Pros
Its simple, user-friendly software. I like that it allows us to examine candidate profiles in a straightforward manner and customize it according to our needs.
Cons
I dont like that with this software its hard to edit in changes.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Matthew
Meyers Glaros Group, 10-49 employees
“Works like a charm!
Pros
What I appreciate about this software is that it makes onboarding new workers and selecting new employees simple and hassle-free.
Cons
Navigation can be difficult at the start.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Heather
Family Services, 50-99 employees
“Great System with a perfect team!
Pros
Its a great software that gives you a simple way to keep track of records and also offers easy accessibility.
Cons
Working fine so far.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Megan
Zootopia LLC, 2-9 employees
“Efficient and Reliable
Pros
I appreciate that this software allows you to arrange applicants by categories or profiles and schedule interviews. I also like that the layout is pretty simple and straightforward and navigation is easy.
Cons
Reporting needs to be updated.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Teresa
Golsan Scruggs, 10-49 employees
“Satisfactory
Pros
The layout is straightforward and efficient. Customer support is also quite helpful.
Cons
The software can be time-consuming sometimes.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Yaroslav
The American College of Greece, 10-49 employees
“Experienced and competent
Pros
Its a good,user-friendly software that is self-updating and offers a lot of positive features. The layout is simple and integration is simple with this software.
Cons
Pages sometimes takes a long time to load.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Paul Anthony
New York Life Insurance Company, 10-49 employees
“Dedicated Team
Pros
We love this software and would highly recommend it.This system produces useful organisational outcomes after installation, which is a wonderful sign. The setup and implementation was quick and simple.
Cons
Nothing of significance.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
9
Saul
7-Eleven Malaysia, 10-49 employees
“Provide high quality work
Pros
Its a good system with easy user interface. With this system, its easier to communicate with the staff and other companies as well. Its quick and easy with a simple layout.
Cons
I dont like that the templates are limited and complex to customise.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Maisarah
Digi Telecommunications, 10-49 employees
“We are satisfied!
Pros
Navigation with this system is easy and hassle-free. The system is quick and intuitive. Customization is also possible.
Cons
The system glitches and crashes from time to time.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9
Sean
F1soft International Private Limited, 50-99 employees
“Amazing Work!
Pros
Its safe to say that this softwares IT staff is skilled and capable of resolving technical concerns and issues. They are helpful,cooperative and knowledgeable.
Cons
Id love if they can find a better way to notify updates.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Alec
Rolka Loube, 50-99 employees
“ Happy
Pros
The positive points about this software is its functionality and the capacity to interact with the staff. I also like the fact that the development team takes your suggestions seriously.
Cons
All our issues were resolved by the customer support.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Katherine
Konecny Insurance Services, 2-9 employees
“Not Worth!
Pros
The layout is simple.
Cons
I dont like that with this system information is not properly mapped onto the carrier forms. Customization also requires a lot of steps and the website is complex.
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
4
Functionality
3
SHAWN
ALTIUS BUILDING COMPANY, 10-49 employees
“Saves time
Pros
Its simple,easy to use and customise. The team is cooperative and helpful. Setup and implementation was also easy and hassle free which is one of the most crucial characteristics to look for in a system.
Cons
Working fine for us so far!
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
8
Joan
HealthPointe Insurance Services, LLC, 2-9 employees
“Recommended
Pros
Speaking from the standpoint of both the administrator and the employee, this system is extremely user-friendly. Its also simple to customise and operate.
Cons
Some of the features need to be integrated properly.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
9
Megan
Sterling Seacrest Partners, 50-99 employees
“Flexible
Pros
The system is extremely user-friendly and adaptable. Customisation is also possible with this system. The customer support is helpful and cooperative.
Cons
Nothing of significance.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Thomas
URL Insurance Group, 10-49 employees
“Very supportive staff
Pros
The highlight about this software is their customer support team; they are helpful,cooperative and knowledgeable. They helped us through the entire process of implementation and setup.
Cons
Id like to see more features with this software.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
Joshua
Vanguard Benefit Solutions, LLC, 2-9 employees
“Nice operations
Pros
A simple and powerful product with great customer support. With this software it is simple to keep detailed records of each employees activities and working hours.
Cons
It was hard to get the hang of it at first but customer support helped us through it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Diana
LD B Insurance, 51-100 employees
“Impressive
Pros
The softwares clear, easy-to-read appearance attracts me the most. The layout is simple and easy to navigate your way through.
Cons
The build out process with this system is a bit complicated.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
9
Sandra
PSG Washington, 2-9 employees
“Could be better
Pros
Its a good software with a simple and easy to read interface.
Cons
I dont like that the reports feature is limited. Id also like if they can introduce more features to it.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
6
Jen
Humane Society Naples, 10-49 employees
“Innovative
Pros
It has a lot of great features. With this software reports can also be generated and are useful in evaluating the success of the organization.
Cons
The reporting features are a bit complex.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Sandi
The Otium Agency Inc., 2-9 employees
“Fully satisfied with their services
Pros
Its a good system with easy accessibility.The team is cooperative and available 24/7; they are responsible and excellent problem solvers.
Cons
Nothing of significance.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
Tammy
Miller Loughry Beach, 10-49 employees
“Seamless workflow
Pros
Its a simple,user-friendly software with easy accessibility. The softwares best feature is its user interface. They have the ability to quickly translate data into results.
Cons
Reporting feature is not customizable and cumbersome to extract data from it.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Amanda
Goal Group Inc., 10-49 employees
“Satisfactory
Pros
Its a good software with a great team. The support team provided us with valuable insight into the creative process and were helpful during the steup process.
Cons
I dont appreciate the fact that custom reports cannot be generated with this software. Also, Update announcements are not done properly.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
6
Melanie
EarthBalance Corp, 50-99 employees
“They have very professional employees
Pros
The system design is excellent.The customer support team is also amazing;they are helpful and fully cooperative.They also explained properly and guided us through the whole setup process.
Cons
Integrating bills is sometimes cumbersome.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Paula
Sun Risk Management, Inc, 10-49 employees
“We are pleased
Pros
Its a user-friendly software with a low learning curve. We also received positive feedback from all of our users after installing this service. We recommend this software!
Cons
We love their service. Would love to see more updates from them in the future.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9