Total 64 reviews
4.2
All reviews are from verified customers
Rating Distribution
5
Stars45%
4
Stars41%
3
Stars6%
2
Stars5%
1
Stars3%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
RODERICK
Entertainment, 11-50 employees
Less than a year
“powerful HR platform
Pros
It is a powerful HR platform that is really useful for keeping employee information and tasks in order.
Cons
I feel like there should be better updates for both staff and admins whenever the platform gets an update so nobody is left out of the loop.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Shanel
Real Estate, 11-50 employees
Free Trial
“Great calendars and videos
Pros
My favorite parts are the monthly calendars that highlight key dates and the quick, informative videos on various HR subjects.
Cons
So far my experience has been solely with the web-based version of Bernie Portal.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gloria
Marketing and Advertising, 500+ employees
Less than 6 months
“impler and more efficient for us
Pros
Our organization has come to a conclusion that using this tool makes it simpler and more efficient for us to reach our objectives.
Cons
We have not found any downsides yet and as a company, we are extremely happy with it. We'd definitely suggest it to others.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jen F.
Human Resources, 51-100 employees
“Experience with Bernie Portal for Benefits Management
Pros
There are some great things about this software, for example, it is very simple to add new employees and to access their individual benefit enrollment data. Terminations are likewise simple, and Bernie manages COBRA administration. You can quickly see on the employee list who has already signed up, who needs to sign up, and who needs to be onboard. Benefits enrollment for employees is simple and easy to use as well. After being informed of the fees, employees can readily make modifications before finalizing enrollment. Overall, I have been very satisfied with this software.
Cons
The reports dont offer much value, really. I am unable to access a straightforward report that would provide me information like the employees name and registration preferences, which is really important data for us. The ability to do this would be very beneficial when comparing statements from our benefits providers with actual enrollment. I wish it were possible to quickly add a part-time worker who is not qualified for benefits. There is no need for them to be "onboard" as they cannot enroll in anything. Getting an API or integration going with our payroll/HR software vendor has been pretty difficult so far.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
9
Lisa
Insurance, 11-50 employees
More than a year
“ideal support and reports
Pros
The customer support is great, the reporting features are strong and the team really helps us get everything set up.
Cons
The system feels a bit clunky to use but I must say the reporting tools are actually quite good and to the point.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Patricia
Construction, 51-100 employees
More than a year
“Tracks everything but difficult for some workers
Pros
We can track everything without delay and it sends us instant alerts whenever something gets updated.
Cons
Getting everyone onboarded is a challenge because not all of our employees are comfortable using computers.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Michele
Wholesale, 1-10 employees
More than a year
“automatic sync with payroll
Pros
The best feature is that any updates we make in Bernie Portal automatically sync over to our payroll company and insurance carriers.
Cons
As per me a helpful feature would be the option to choose exactly what details get sent over to the payroll company, since sometimes unnecessary information is transferred.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Gregory
All Things Media LLC., 10-49 employees
“ It is a good system.
Pros
The software is very easy to manage. It organizes our data efficiently which can be accessed easily. It has amazing features which can also be customized.
Cons
Features cause inconvenience sometimes.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Casandra
Bennett School District, 50-99 employees
“ It makes our job easier.
Pros
The system has amazing customer care and is pretty easy to use. All the functions one could possibly need are in one place creating great ease for us.
Cons
Communication is poor.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Andrea
Harmony Family Center, 50-99 employees
“ Not satisfied.
Pros
It has all the features the user could possibly need making it fairly easy to use as everything is in one place
Cons
The system needs to be updated as its features seem pretty outdated. The software is also visually very unappealing.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Mechele
Electronauts, LLC, 50-99 employees
“Awesome features.
Pros
The features that the system has created great convenience by giving the user what they want. The customization is also great. Helps out the user effectively by giving them more options.
Cons
The connectivity is poor.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Karen
Pikes Peak Regional Building Department, 50-99 employees
“BerniPortal offers great services.
Pros
It has been such a life-saver by making our work easy to get done. The deadline has been less stressful as the software works efficiently and quickly managing everything that is required.
Cons
No problems detected.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
8
Cathy
Learning Opportunities/Quality Works, Inc., 50-99 employees
“Average
Pros
The communication and utilization of the software have been great. It connects everyone that creates great ease for people that use the system.
Cons
There has been an issue regarding the management of the information in the software.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
7
Chris
North Risk Partners, 50-99 employees
“ The software is very easy to administer.
Pros
The number of features in the software is incredible. BerniePortal is extremely easy to comprehend. The system is especially easy to utilize.
Cons
Payroll integration can be improved.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Teresa
Heritage Masonry Restoration Co., LLC, 10-49 employees
“ BerniePortal is fairly good.
Pros
BeriePortal is easy to navigate. The layout is simple and understandable. The system is user-friendly and quick to respond.
Cons
The system seems to be unstable and unpredictable sometimes.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Annette
Johnson Development Corp., 50-99 employees
“ Our experience with BerniePortal has been amazing!
Pros
The software is incredibly easy to understand as well as use. Its features have great management skills. The options are also easy to use.
Cons
The software gets slowed down sometimes.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Samantha
McMahan, Thomson & Associates, PC, 1-10 employees
“ There is no flexibility in its usage.
Pros
The software is beneficial as its users can take advantage of documents electrically. The system is easy to understand benefitting the new users.
Cons
Navigation around the software is difficult and communication is not easy.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
9
Myka
Integrated Solutions, 50-99 employees
“Amazing Experience
Pros
The system appeals to us because of its wide functionality, which considerably simplifies and expedites our job.
Cons
They need to work on improving reporting.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
9
Gulchehra
REVISION Inc, 10-49 employees
“Professionalism at a higher level
Pros
The design of Bitrix24 is really appealing. Even with a cell phone, its simple to utilize and manage. I like that it offers a lot of functionality and you can truly make it operate the way you want.
Cons
They are working on the minor issues that we have pointed out to them and have promised to resolve them ASAP.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Diana
Redtail LLC, 10-49 employees
“Not so Great
Pros
The team was pretty cooperative but for us, the disadvantages outweighed the benefits.
Cons
For us, it didnt work properly. Navigation was hard and they charge extra for a few of the features which are really frustrating as the system already pretty expensive as compared to most of the software.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
6
Functionality
5