Total 64 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

45%

4

Stars

41%

3

Stars

6%

2

Stars

5%

1

Stars

3%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

R

RODERICK

Entertainment, 11-50 employees

Less than a year

4.0
March 2025

powerful HR platform

Pros

It is a powerful HR platform that is really useful for keeping employee information and tasks in order.

Cons

I feel like there should be better updates for both staff and admins whenever the platform gets an update so nobody is left out of the loop.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

S

Shanel

Real Estate, 11-50 employees

Free Trial

5.0
October 2024

Great calendars and videos

Pros

My favorite parts are the monthly calendars that highlight key dates and the quick, informative videos on various HR subjects.

Cons

So far my experience has been solely with the web-based version of Bernie Portal.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Gloria

Marketing and Advertising, 500+ employees

Less than 6 months

5.0
June 2023

impler and more efficient for us

Pros

Our organization has come to a conclusion that using this tool makes it simpler and more efficient for us to reach our objectives.

Cons

We have not found any downsides yet and as a company, we are extremely happy with it. We'd definitely suggest it to others.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JF

Jen F.

Human Resources, 51-100 employees

4.0
October 2022

Experience with Bernie Portal for Benefits Management

Pros

There are some great things about this software, for example, it is very simple to add new employees and to access their individual benefit enrollment data. Terminations are likewise simple, and Bernie manages COBRA administration. You can quickly see on the employee list who has already signed up, who needs to sign up, and who needs to be onboard. Benefits enrollment for employees is simple and easy to use as well. After being informed of the fees, employees can readily make modifications before finalizing enrollment. Overall, I have been very satisfied with this software.

Cons

The reports dont offer much value, really. I am unable to access a straightforward report that would provide me information like the employees name and registration preferences, which is really important data for us. The ability to do this would be very beneficial when comparing statements from our benefits providers with actual enrollment. I wish it were possible to quickly add a part-time worker who is not qualified for benefits. There is no need for them to be "onboard" as they cannot enroll in anything. Getting an API or integration going with our payroll/HR software vendor has been pretty difficult so far.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

9

L

Lisa

Insurance, 11-50 employees

More than a year

5.0
August 2022

ideal support and reports

Pros

The customer support is great, the reporting features are strong and the team really helps us get everything set up.

Cons

The system feels a bit clunky to use but I must say the reporting tools are actually quite good and to the point.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

P

Patricia

Construction, 51-100 employees

More than a year

5.0
June 2022

Tracks everything but difficult for some workers

Pros

We can track everything without delay and it sends us instant alerts whenever something gets updated.

Cons

Getting everyone onboarded is a challenge because not all of our employees are comfortable using computers.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

M

Michele

Wholesale, 1-10 employees

More than a year

4.0
April 2022

automatic sync with payroll

Pros

The best feature is that any updates we make in Bernie Portal automatically sync over to our payroll company and insurance carriers.

Cons

As per me a helpful feature would be the option to choose exactly what details get sent over to the payroll company, since sometimes unnecessary information is transferred.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

G

Gregory

All Things Media LLC., 10-49 employees

4.0
September 2021

It is a good system.

Pros

The software is very easy to manage. It organizes our data efficiently which can be accessed easily. It has amazing features which can also be customized.

Cons

Features cause inconvenience sometimes.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

C

Casandra

Bennett School District, 50-99 employees

5.0
September 2021

It makes our job easier.

Pros

The system has amazing customer care and is pretty easy to use. All the functions one could possibly need are in one place creating great ease for us.

Cons

Communication is poor.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Andrea

Harmony Family Center, 50-99 employees

4.0
September 2021

Not satisfied.

Pros

It has all the features the user could possibly need making it fairly easy to use as everything is in one place

Cons

The system needs to be updated as its features seem pretty outdated. The software is also visually very unappealing.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

M

Mechele

Electronauts, LLC, 50-99 employees

5.0
September 2021

Awesome features.

Pros

The features that the system has created great convenience by giving the user what they want. The customization is also great. Helps out the user effectively by giving them more options.

Cons

The connectivity is poor.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

K

Karen

Pikes Peak Regional Building Department, 50-99 employees

5.0
September 2021

BerniPortal offers great services.

Pros

It has been such a life-saver by making our work easy to get done. The deadline has been less stressful as the software works efficiently and quickly managing everything that is required.

Cons

No problems detected.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

C

Cathy

Learning Opportunities/Quality Works, Inc., 50-99 employees

4.0
September 2021

Average

Pros

The communication and utilization of the software have been great. It connects everyone that creates great ease for people that use the system.

Cons

There has been an issue regarding the management of the information in the software.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

7

C

Chris

North Risk Partners, 50-99 employees

5.0
September 2021

The software is very easy to administer.

Pros

The number of features in the software is incredible. BerniePortal is extremely easy to comprehend. The system is especially easy to utilize.

Cons

Payroll integration can be improved.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

T

Teresa

Heritage Masonry Restoration Co., LLC, 10-49 employees

4.0
September 2021

BerniePortal is fairly good.

Pros

BeriePortal is easy to navigate. The layout is simple and understandable. The system is user-friendly and quick to respond.

Cons

The system seems to be unstable and unpredictable sometimes.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

A

Annette

Johnson Development Corp., 50-99 employees

5.0
September 2021

Our experience with BerniePortal has been amazing!

Pros

The software is incredibly easy to understand as well as use. Its features have great management skills. The options are also easy to use.

Cons

The software gets slowed down sometimes.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

S

Samantha

McMahan, Thomson & Associates, PC, 1-10 employees

4.0
September 2021

There is no flexibility in its usage.

Pros

The software is beneficial as its users can take advantage of documents electrically. The system is easy to understand benefitting the new users.

Cons

Navigation around the software is difficult and communication is not easy.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

9

M

Myka

Integrated Solutions, 50-99 employees

4.0
September 2021

Amazing Experience

Pros

The system appeals to us because of its wide functionality, which considerably simplifies and expedites our job.

Cons

They need to work on improving reporting.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

9

G

Gulchehra

REVISION Inc, 10-49 employees

5.0
September 2021

Professionalism at a higher level

Pros

 The design of Bitrix24 is really appealing. Even with a cell phone, its simple to utilize and manage. I like that it offers a lot of functionality and you can truly make it operate the way you want.

Cons

They are working on the minor issues that we have pointed out to them and have promised to resolve them ASAP.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

D

Diana

Redtail LLC, 10-49 employees

2.0
September 2021

Not so Great

Pros

The team was pretty cooperative but for us, the disadvantages outweighed the benefits.

Cons

For us, it didnt work properly. Navigation was hard and they charge extra for a few of the features which are really frustrating as the system already pretty expensive as compared to most of the software.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

6

Functionality

5