Total 50 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

78%

4

Stars

20%

3

Stars

0%

2

Stars

2%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JT

Jack T.

Law Practice, 11-50 employees

Less than a year

5.0
October 2024

excellent way to show appreciation

Pros

It is a great way to support our employees and show appreciation when they do a good job.

Cons

my only wish is that we could give out more Bonusly points each month.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

KB

Kalina B.

Consumer Goods, 1-10 employees

Less than 6 months

5.0
October 2024

Easy and always works

Pros

one of the things I like most about it is how easy it is to use. The mobile app is also amazing and I never run into issues when using it. It's truly awesome.

Cons

I have not really had any problems with it except a few times it ran a little slow. But overall, it's been pretty great whenever I use it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JL

Janne L.

Leisure, Travel & Tourism, 500+ employees

More than a year

5.0
October 2024

makes my work more fun

Pros

It makes a big impact on employees by recognizing good performance which encourages them to keep improving. Plus, birthday and anniversary activities help create a more pleasant work environment and strengthen friendships and teamwork.

Cons

There's nothing I dislike, everything works perfectly and I enjoy using it. It actually makes my work more fun.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

IL

Ivan L.

Renewables & Environment, 500+ employees

More than a year

4.0
October 2024

boosted wellness but service needs work

Pros

Seeing a boost in overall employee wellness is my favorite part of using it. I am looking forward to unlocking its full potential with all the features available.

Cons

customer service did not really meet my expectations.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

9

NT

Nick T.

Real Estate, 51-100 employees

More than a year

5.0
September 2024

Connects coworkers with fun and laughs

Pros

Been using this tool for a while I appreciate being able to connect with coworkers at other sites through it. We have a blast sending GIFs to each other and making people across the company laugh!

Cons

there are not enough grocery options to redeem points. It would be great to add stores like Aldi, Hyvee or Fareway.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

TC

Thomas C.

Plastics, 500+ employees

More than a year

5.0
September 2024

motivates me to keep improving

Pros

I like that my work is valued through Bonusly. I always try to do my best and getting rewards for good performance and reaching goals makes recognition even more satisfying. it makes rewards and recognition feel real for those who deserve it and it motivates me to keep improving and stay committed every day.

Cons

It's been a smooth platform without any issues. I honestly can't think of anything I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ME

Marco E.

Banking, 500+ employees

More than a year

5.0
August 2024

Makes recognition simple and smooth

Pros

While setting up this software I experienced that it has a really well-designed system that makes employee and employer recognition simple.

Cons

the prices in the reward catalog seem a little overpriced to me.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

DO

Dana O.

Veterinary, 11-50 employees

Less than a year

5.0
August 2024

easy to acknowledge the whole team

Pros

It's easy to acknowledge everyone's accomplishments without having to single out just one person during a given timeframe.

Cons

I run out of points way too fast giving them to my team (but that's more of a "me" problem than a Bonusly problem!).

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mental Health Care, N/A employees

More than a year

4.0
July 2024

a fun way to build company spirit

Pros

I liked how it gave my former company a fun, company-sponsored way to encourage camaraderie and recognition among coworkers. It was so fun to see all the GIFs everyone sent!

Cons

One small thing.. I thought the hashtag system, tagging people and setting point amounts in the post area felt a little glitchy.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

B

Bridgette

Retail, 1-10 employees

Less than a year

5.0
June 2024

Bonusly has its perks!

Pros

Bonusly excels in enhancing employee engagement. I am thrilled to have such a fantastic software that enables me to foster dialogue and boost morale among my employees. Since implementing this application, my team has been surpassing goals and continually challenging one another. The peer-to-peer recognition feature works wonders, and the real-time employee analytics provide valuable insights into trends and growth.

Cons

I absolutely love everything about this software. It has been incredibly helpful beyond my expectations.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

BK

Bridgette k.

Retail, 1-10 employees

Less than a year

5.0
June 2024

does an awesome job for my team

Pros

The thing I like is that it does an awesome job at boosting employee engagement. I love being able to increase dialogue and morale among my team with such great software. Since we started using this app, my team has been reaching more goals and challenging each other. The peer-to-peer recognition feature works wonders and the employee analytics show real-time trends and growth.

Cons

Love everything about the software...it's beyond helpful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DB

Desiree B.

Insurance, 11-50 employees

Less than a year

5.0
June 2024

really great for all employees

Pros

Really liked the rewards program and how easy it was to manage all the employees in the database.

Cons

There was not anything I didn't like about this app. It's really great for employees.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NS

Nathalie S.

Insurance, 51-100 employees

More than a year

5.0
May 2024

best thing for our culture, period

Pros

Although this tool offers a bunch of features, I like that I can rack up points and cash them out for PayPal money. That's REAL money I can use anywhere...I love it. My second favorite option is available too, Amazon!

Cons

no cons. It ROCKS harder than Metallica. Just kidding but it's the best rewards system I've ever seen.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

WL

Will L.

Information Technology and Services, 51-100 employees

More than a year

5.0
May 2024

love the range of rewards

Pros

I love the vast range of retail and charitable rewards, the easy-to-use interface and the GIF integration.

Cons

It would be great if the reward catalog could be a bit larger, if that's possible.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

ED

Emily D.

Recreational Facilities and Services, 11-50 employees

Less than 6 months

2.0
April 2024

poor support!

Pros

Ok so it integrated with Zapier very smoothly which was exactly what I was looking for in a product like this.

Cons

They basically have NO customer service department. My account got deactivated (they said for "suspicious activity"?). I tried contacting them and waited almost two weeks with no response. I finally messaged an email I found in their Google reviews. They contacted me quickly then but passed me to another rep who reactivated my account.. only to deactivate it again for reasons he couldn't even tell me. I've since had to contact my credit card company to get a refund.

Rating Distribution

Ease of use

6

Value for money

3

Customer Support

1

Functionality

7

TJ

Terri J.

Food Production, 500+ employees

More than a year

4.0
January 2024

Lets our team compete and engage

Pros

this tool lets our team compete and engage with each other in a really fun way.

Cons

How often we get points could be better. Could be more active with it.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

AS

Alex S.

Financial Services, 11-50 employees

Less than a year

4.0
January 2024

easy to implement but hard to get support

Pros

It was really easy to implement and is a fun way to recognize the team and drive performance.

Cons

it's very hard to get in touch with customer service.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

5

Functionality

8

BH

Brian H.

Computer Software, 11-50 employees

More than a year

5.0
January 2024

An excellent solution

Pros

Our HR team liked the easy pre-loaded catalog, Slack integration, the ability to name your own points and the simple website.

Cons

The user experience on the site where you give points could be smoother. I have to wait a few seconds for the list of users to load every time.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

FC

Francesco C.

Medical Devices, 1-10 employees

Less than a year

5.0
December 2023

Highly practical

Pros

This product is highly practical thoughtfully organized and exceptionally functional which make it a remarkably efficient tool for everyday use.

Cons

Some data that updates in real-time (by necessity) would be fine if it were just available weekly instead of multiple times a day.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

BT

Brendan T.

Computer Software, 51-100 employees

More than a year

5.0
December 2023

Very customizable tool

Pros

The thing I liked the most was that it was very customizable and has a large database of GIFs and other fun things.

Cons

you have specific thresholds when you can cash out your rewards.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9