Bonusly Reviews

“Easy, ready-to-use and helpful

Pros

This app is incredibly easy to use and welcoming right from the start. I especially appreciate that they offer helpful demos that walk you through all the options so you never feel lost or overwhelmed. Honestly it's a really great HR tool for boosting engagement as it makes connecting with employees, gathering feedback and fostering culture feel natural and effortless.

Cons

Most options are already chosen for you so you mainly pick from a list. But if you need something different, you can write it in.

“A nice way to build team spirit

Pros

We used it at my workplace and it was honestly such a nice addition to our culture. Having an easy, built-in way for employees to quickly recognize and celebrate each other's efforts every month made a noticeable difference in team morale. It encouraged genuine appreciation across departments and helped build stronger synergy without feeling forced or formal. Sometimes the simplest features create the most meaningful impact.

Cons

Some of our staff just did not have time to give out all their points. I think it would've been cool to have a setting that randomly raffles off leftover points to different people each month.

“excellent tool for employee recognition

Pros

In my opinion this platform offers such a great way to show appreciation. The GIFs we share are priceless ! It really gets people thinking about each other's accomplishments too.

Cons

Every month any points you don't use just disappear. I am not sure if that's how it's supposed to be but I'd love it if leftover points could roll over.

“everything is easy and fast

Pros

What I like most is the ease of use. Honestly I like everything about it especially the different rewards to choose from. It's easy and quick to get your rewards.

Cons

Honestly I don't have any cons for it. Since my last review the rewards process has gotten faster once you pick and get approval.

“Giving and fun

Pros

I love how easy it is to reward coworkers in a fun way. Plus they get points they can use however they want. It fits perfectly with our company's neighborly mindset. Also I love the donation section where you can give your points to a nonprofit.

Cons

there are a few partner choices but I still notice some big names missing in major categories like groceries or travel.

“engaging start but expensive to keep up

Pros

My team could easily hand out recognition to other team members. As a leader it was amazing to see the engagement, everyone sending congratulations and supportive messages. We also loved that it integrated with our HR program without needing hours of setup or maintenance.

Cons

It felt pricey for our small team. We have about 15-18 people and the cost was pretty high for a business our size. Plus at first everyone was into it but after a few months only a few people kept using it. With high turnover in our industry it was tough to keep engagement up.

“Increased our team's joy

Pros

Seriously this tool has increased employee engagement with all the celebration and encouragement! I also love the variety of gift card options when you cash out.

Cons

I wish I could set my own Bonusly amounts instead of only using the pre-selected ones.

“saves time on rewards

Pros

this program is easy for me to use, it's easy for my coworkers to use and it saves us so much time when deciding how to reward our team.

Cons

a lot of the rewards locations are not available where we are.

“Just works and connects everyone

Pros

the system is simple and works well. It lets all employees connect and share information smoothly.

Cons

Can't think of anything to complain about! It's a great platform..

“Strong, but needs full team support

Pros

From my experience this a great way to actively recognize employees which is much more meaningful than just saying "good job" without any real action behind it.

Cons

Bonusly required everyone in the company to get on board but that was really hard to make happen.

“awesome tool�.no issues :)

Pros

Keeping employees motivated through rewards and recognition helps boost workplace culture and morale. This is an easy tool to use and it supports so many useful features. Employees can easily engage and send words of encouragement to one another.

Cons

It's the best tool.. with hardly any problems or downtime.

“Donating is great!

Pros

My team loved that you could give points to coworkers and also choose donations as rewards.

Cons

my company didn't always update the reward stock so sometimes we'd pick something and find out weeks later it was out of stock.

“best for instant praise

Pros

It's a very easy-to-use platform that lets you give instant recognition to co-workers.

Cons

It is not super customizable with some of its features.

“fun and encouraging idea

Pros

We appreciated the whole idea of encouraging people to reward each other for hard work. And I love that I can add GIFs to the shout-out too!

Cons

I don't like that we get taxed on the rewards we redeem.

“encourages strong & simple engagement

Pros

It is a strong employee recognition tool that really encourages everyone to use it and stay engaged. The design makes recognizing others simple and getting recognition feels rewarding and fulfilling.

Cons

the reward catalogue is limited for companies outside the U.S. You can set up custom rewards but someone has to handle those manually. The automatic redemption options are pretty limited.

“Works best when used often

Pros

One of the best things is how customizable the rewards are. Whether it's gift cards or donations, it has something for everyone and it really boosts participation and makes recognition frequent and meaningful.

Cons

It works best when it's a regular part of how you work, for giving shout-outs and thanks. When it's only used now and then, that feeling of team celebration fades. If people see it used inconsistently, they start to forget about it or question its value so participation drops off.

“perfect for remote friendship

Pros

What I like about it is that it lets me reward my friends even from a distance. Since I can't grab coffee or give a hug in person it's a perfect way to show appreciation meaningfully.

Cons

Wish it had more things to redeem points for. A wider variety would make the rewards feel more personal.

“smooth and easy app

Pros

Bonusly is such a great app. The best part is that it's so smooth and easy for everyone to use.

Cons

I don't love that I only have a certain number of points to give out each month.

“The best way to build company joy

Pros

I LOVED my experience with it! It's such a fun and easy way to boost company morale, help employees feel valued, spread goodwill and bring coworkers together. I love sending kudos that people can actually cash in for prizes ,it means so much more and gets everyone way more excited than just a plain "thanks." This gives real weight to your appreciation and makes employees excited to hype each other up.

Cons

No complaints at all ! I was just a regular user not part of the setup team so I can't speak to that but it is easy to use, boosts company morale and happiness and gives us actual money to spend on what we want. It's the best way to say "good job!"

“great all-in-one platform

Pros

Being the team lead, I find this a great product that offers effective employee recognition, incentives and gift cards. It helps with payroll reporting, employee management and acts as a platform for team building. Plus the interface is easy to use for employees, HR and management alike.

Cons

customer support could be a bit slow at times. Also the analytics could be better. But otherwise, it's a great software.

“excellent way to show appreciation

Pros

It is a great way to support our employees and show appreciation when they do a good job.

Cons

my only wish is that we could give out more Bonusly points each month.

“Easy and always works

Pros

one of the things I like most about it is how easy it is to use. The mobile app is also amazing and I never run into issues when using it. It's truly awesome.

Cons

I have not really had any problems with it except a few times it ran a little slow. But overall, it's been pretty great whenever I use it.

“makes my work more fun

Pros

It makes a big impact on employees by recognizing good performance which encourages them to keep improving. Plus, birthday and anniversary activities help create a more pleasant work environment and strengthen friendships and teamwork.

Cons

There's nothing I dislike, everything works perfectly and I enjoy using it. It actually makes my work more fun.

“boosted wellness but service needs work

Pros

Seeing a boost in overall employee wellness is my favorite part of using it. I am looking forward to unlocking its full potential with all the features available.

Cons

customer service did not really meet my expectations.

“Connects coworkers with fun and laughs

Pros

Been using this tool for a while I appreciate being able to connect with coworkers at other sites through it. We have a blast sending GIFs to each other and making people across the company laugh!

Cons

there are not enough grocery options to redeem points. It would be great to add stores like Aldi, Hyvee or Fareway.

“motivates me to keep improving

Pros

I like that my work is valued through Bonusly. I always try to do my best and getting rewards for good performance and reaching goals makes recognition even more satisfying. it makes rewards and recognition feel real for those who deserve it and it motivates me to keep improving and stay committed every day.

Cons

It's been a smooth platform without any issues. I honestly can't think of anything I dislike.

“Makes recognition simple and smooth

Pros

While setting up this software I experienced that it has a really well-designed system that makes employee and employer recognition simple.

Cons

the prices in the reward catalog seem a little overpriced to me.

“easy to acknowledge the whole team

Pros

It's easy to acknowledge everyone's accomplishments without having to single out just one person during a given timeframe.

Cons

I run out of points way too fast giving them to my team (but that's more of a "me" problem than a Bonusly problem!).

“a fun way to build company spirit

Pros

I liked how it gave my former company a fun, company-sponsored way to encourage camaraderie and recognition among coworkers. It was so fun to see all the GIFs everyone sent!

Cons

One small thing.. I thought the hashtag system, tagging people and setting point amounts in the post area felt a little glitchy.

“Bonusly has its perks!

Pros

Bonusly excels in enhancing employee engagement. I am thrilled to have such a fantastic software that enables me to foster dialogue and boost morale among my employees. Since implementing this application, my team has been surpassing goals and continually challenging one another. The peer-to-peer recognition feature works wonders, and the real-time employee analytics provide valuable insights into trends and growth.

Cons

I absolutely love everything about this software. It has been incredibly helpful beyond my expectations.

“does an awesome job for my team

Pros

The thing I like is that it does an awesome job at boosting employee engagement. I love being able to increase dialogue and morale among my team with such great software. Since we started using this app, my team has been reaching more goals and challenging each other. The peer-to-peer recognition feature works wonders and the employee analytics show real-time trends and growth.

Cons

Love everything about the software...it's beyond helpful.

“really great for all employees

Pros

Really liked the rewards program and how easy it was to manage all the employees in the database.

Cons

There was not anything I didn't like about this app. It's really great for employees.

“best thing for our culture, period

Pros

Although this tool offers a bunch of features, I like that I can rack up points and cash them out for PayPal money. That's REAL money I can use anywhere...I love it. My second favorite option is available too, Amazon!

Cons

no cons. It ROCKS harder than Metallica. Just kidding but it's the best rewards system I've ever seen.

“love the range of rewards

Pros

I love the vast range of retail and charitable rewards, the easy-to-use interface and the GIF integration.

Cons

It would be great if the reward catalog could be a bit larger, if that's possible.

“poor support!

Pros

Ok so it integrated with Zapier very smoothly which was exactly what I was looking for in a product like this.

Cons

They basically have NO customer service department. My account got deactivated (they said for "suspicious activity"?). I tried contacting them and waited almost two weeks with no response. I finally messaged an email I found in their Google reviews. They contacted me quickly then but passed me to another rep who reactivated my account.. only to deactivate it again for reasons he couldn't even tell me. I've since had to contact my credit card company to get a refund.

“Lets our team compete and engage

Pros

this tool lets our team compete and engage with each other in a really fun way.

Cons

How often we get points could be better. Could be more active with it.

“easy to implement but hard to get support

Pros

It was really easy to implement and is a fun way to recognize the team and drive performance.

Cons

it's very hard to get in touch with customer service.

“An excellent solution

Pros

Our HR team liked the easy pre-loaded catalog, Slack integration, the ability to name your own points and the simple website.

Cons

The user experience on the site where you give points could be smoother. I have to wait a few seconds for the list of users to load every time.

“Highly practical

Pros

This product is highly practical thoughtfully organized and exceptionally functional which make it a remarkably efficient tool for everyday use.

Cons

Some data that updates in real-time (by necessity) would be fine if it were just available weekly instead of multiple times a day.

“Very customizable tool

Pros

The thing I liked the most was that it was very customizable and has a large database of GIFs and other fun things.

Cons

you have specific thresholds when you can cash out your rewards.

“amazing tool for our business

Pros

It helped us recognize and appreciate our hardworking employees for the value they deliver to our loyal customers. We use it to announce our employee of the month and shout out other team members who work hard, deliver great customer service and are awesome coworkers ,then we reward them easily with different gifts.

Cons

this is an amazing tool for our business. I can't even explain how useful it's been for us.

“feels like a great achievement

Pros

Getting appreciation for finishing tasks feels like a great achievement and giving a bonus on top of that really boosts my enthusiasm to tackle the next task.

Cons

From my own experience I have not run into any issues so far so good. It's easy to use and easy to keep up with.

“wonderful for boosting team morale

Pros

For human resources personnel I absolutely love it.. It's wonderful for employee recognition and really helped boost my team's morale. It gave them great incentive to go above and beyond.

Cons

Really... the only thing was getting notifications but that could be my own setup. I absolutely love it.

“simple tool which brings our team closer

Pros

It lets me recognize my coworkers. It's a simple thing that really brings our team closer and builds a strong sense of unity.

Cons

Can't think of anything I don't like. we use it every week but only for about 5-10 minutes at a time.

“must have solution

Pros

this should be in all companies because it rewards employees for completing tasks and helps cooperation among the team. I think it's a smart investment for any company's culture. Everyone likes to feel appreciated when they put effort into their work and that boosts their productivity which benefits any company.

Cons

there are no downsides to this program. It's really good and they're always making improvements.

“enhances company culture through peer recognition

Pros

Aside from managers being able to give recognition (which is essential and lovely), I also really enjoy Bonusly's peer-to-peer recognition feature. It encourages employees to appreciate their peers' achievements which I think really enhances company culture.

Cons

Don't feel like anything is missing with this platform.

“best for teams, if you can afford it.

Pros

Bonusly enhances our workplace by fostering recognition and engagement through its user-friendly platform and customizable rewards system.

Cons

it might not fit every budget and the integration options can limited. It's something to think about if you are watching costs or rely heavily on other tech tools.

“Changed how we recognize our employees

Pros

it has changed how we recognize and reward our employees. Its user-friendly interface helps non-tech employees adapt quickly. This tool keeps everyone encouraged, public appreciation is really important and it fits our company culture perfectly.

Cons

There's nothing I've come across while using Bonusly. I am really, really happy with this tool and their services.

“My team loves the public recognition feed

Pros

I love Bonusly's feed feature so my colleagues can see what I'm recognizing others for. I think it motivated my team!

Cons

cost might be too high for some organizations. It's an amazing product but I feel like in nonprofits especially when budgets are tight, programs like Bonusly are often the first to get cut.

“Boosts morale and positive work environment

Pros

It helps create a more positive and productive work environment and boosts employee morale and engagement.

Cons

Nothing comes to mind. It's actually a fun platform to use.