Bonusly Reviews

“Easy, ready-to-use and helpful

Pros

This app is incredibly easy to use and welcoming right from the start. I especially appreciate that they offer helpful demos that walk you through all the options so you never feel lost or overwhelmed. Honestly it's a really great HR tool for boosting engagement as it makes connecting with employees, gathering feedback and fostering culture feel natural and effortless.

Cons

Most options are already chosen for you so you mainly pick from a list. But if you need something different, you can write it in.

“A nice way to build team spirit

Pros

We used it at my workplace and it was honestly such a nice addition to our culture. Having an easy, built-in way for employees to quickly recognize and celebrate each other's efforts every month made a noticeable difference in team morale. It encouraged genuine appreciation across departments and helped build stronger synergy without feeling forced or formal. Sometimes the simplest features create the most meaningful impact.

Cons

Some of our staff just did not have time to give out all their points. I think it would've been cool to have a setting that randomly raffles off leftover points to different people each month.

“excellent tool for employee recognition

Pros

In my opinion this platform offers such a great way to show appreciation. The GIFs we share are priceless ! It really gets people thinking about each other's accomplishments too.

Cons

Every month any points you don't use just disappear. I am not sure if that's how it's supposed to be but I'd love it if leftover points could roll over.

“everything is easy and fast

Pros

What I like most is the ease of use. Honestly I like everything about it especially the different rewards to choose from. It's easy and quick to get your rewards.

Cons

Honestly I don't have any cons for it. Since my last review the rewards process has gotten faster once you pick and get approval.

“Giving and fun

Pros

I love how easy it is to reward coworkers in a fun way. Plus they get points they can use however they want. It fits perfectly with our company's neighborly mindset. Also I love the donation section where you can give your points to a nonprofit.

Cons

there are a few partner choices but I still notice some big names missing in major categories like groceries or travel.

“engaging start but expensive to keep up

Pros

My team could easily hand out recognition to other team members. As a leader it was amazing to see the engagement, everyone sending congratulations and supportive messages. We also loved that it integrated with our HR program without needing hours of setup or maintenance.

Cons

It felt pricey for our small team. We have about 15-18 people and the cost was pretty high for a business our size. Plus at first everyone was into it but after a few months only a few people kept using it. With high turnover in our industry it was tough to keep engagement up.

“Increased our team's joy

Pros

Seriously this tool has increased employee engagement with all the celebration and encouragement! I also love the variety of gift card options when you cash out.

Cons

I wish I could set my own Bonusly amounts instead of only using the pre-selected ones.

“saves time on rewards

Pros

this program is easy for me to use, it's easy for my coworkers to use and it saves us so much time when deciding how to reward our team.

Cons

a lot of the rewards locations are not available where we are.

“Just works and connects everyone

Pros

the system is simple and works well. It lets all employees connect and share information smoothly.

Cons

Can't think of anything to complain about! It's a great platform..

“Strong, but needs full team support

Pros

From my experience this a great way to actively recognize employees which is much more meaningful than just saying "good job" without any real action behind it.

Cons

Bonusly required everyone in the company to get on board but that was really hard to make happen.

“awesome tool�.no issues :)

Pros

Keeping employees motivated through rewards and recognition helps boost workplace culture and morale. This is an easy tool to use and it supports so many useful features. Employees can easily engage and send words of encouragement to one another.

Cons

It's the best tool.. with hardly any problems or downtime.

“Donating is great!

Pros

My team loved that you could give points to coworkers and also choose donations as rewards.

Cons

my company didn't always update the reward stock so sometimes we'd pick something and find out weeks later it was out of stock.

“best for instant praise

Pros

It's a very easy-to-use platform that lets you give instant recognition to co-workers.

Cons

It is not super customizable with some of its features.

“fun and encouraging idea

Pros

We appreciated the whole idea of encouraging people to reward each other for hard work. And I love that I can add GIFs to the shout-out too!

Cons

I don't like that we get taxed on the rewards we redeem.

“encourages strong & simple engagement

Pros

It is a strong employee recognition tool that really encourages everyone to use it and stay engaged. The design makes recognizing others simple and getting recognition feels rewarding and fulfilling.

Cons

the reward catalogue is limited for companies outside the U.S. You can set up custom rewards but someone has to handle those manually. The automatic redemption options are pretty limited.

“Works best when used often

Pros

One of the best things is how customizable the rewards are. Whether it's gift cards or donations, it has something for everyone and it really boosts participation and makes recognition frequent and meaningful.

Cons

It works best when it's a regular part of how you work, for giving shout-outs and thanks. When it's only used now and then, that feeling of team celebration fades. If people see it used inconsistently, they start to forget about it or question its value so participation drops off.

“perfect for remote friendship

Pros

What I like about it is that it lets me reward my friends even from a distance. Since I can't grab coffee or give a hug in person it's a perfect way to show appreciation meaningfully.

Cons

Wish it had more things to redeem points for. A wider variety would make the rewards feel more personal.

“smooth and easy app

Pros

Bonusly is such a great app. The best part is that it's so smooth and easy for everyone to use.

Cons

I don't love that I only have a certain number of points to give out each month.

“The best way to build company joy

Pros

I LOVED my experience with it! It's such a fun and easy way to boost company morale, help employees feel valued, spread goodwill and bring coworkers together. I love sending kudos that people can actually cash in for prizes ,it means so much more and gets everyone way more excited than just a plain "thanks." This gives real weight to your appreciation and makes employees excited to hype each other up.

Cons

No complaints at all ! I was just a regular user not part of the setup team so I can't speak to that but it is easy to use, boosts company morale and happiness and gives us actual money to spend on what we want. It's the best way to say "good job!"

“great all-in-one platform

Pros

Being the team lead, I find this a great product that offers effective employee recognition, incentives and gift cards. It helps with payroll reporting, employee management and acts as a platform for team building. Plus the interface is easy to use for employees, HR and management alike.

Cons

customer support could be a bit slow at times. Also the analytics could be better. But otherwise, it's a great software.