BrightMove Reviews

Pros

Got my refund without any trouble which was appreciated. Some of the advertised features were actually useful when they worked properly.

Cons

Customer support is terrible. they couldn't even set up one user license and just gave me a refund instead of actually fixing the problem. Really disappointed with there service quality.

Pros

The ATS is incredibly intuitive and easy to grasp. Customer service surpasses most others, and their dedication is evident. Any queries or issues we encounter are promptly addressed. They've even tailored some features specifically for our company's benefit.

Cons

The reporting feature doesn't always seem accurate. Having one comprehensive report would make things much easier to pull accurate numbers from. Although there are occasional glitches in the application process, the team promptly addresses them.

Pros

The monthly cost offers great value. Customizing fields and processes is effortless. It seamlessly integrates with email and features an internal job board linked to approximately 100 social media and external sites. The resume parser is top-notch. It's user-friendly and even includes a Chrome Extension for LinkedIn. Navigating and customizing the dashboard is a breeze.

Cons

When opening attached resumes from clients, they're not in the same format they submitted them in. They appear more like plain text documents, removing a lot of the formatting.

Pros

The software's ease of use and navigation are commendable. The reporting feature is straightforward and proves invaluable when presenting data to clients. The customer service is outstanding, and they're always receptive to our concerns.

Cons

The application process for our candidates hasn't been the smoothest. The system isn't compatible for all users, and candidates sometimes face issues applying via their phones. Glitches in the application process pop up occasionally.

Pros

With experience in Recruiting/Hiring since 1993, I've used numerous systems, and BrightMove stands out as my favorite. Its intuitive nature and ease of navigation are commendable. If I ever encounter uncertainty, I can easily find answers independently or by reaching out to the US-based Customer Support team, ensuring clear communication.

Cons

I wish there was an Auto-Login feature or a "Keep Me Logged In" option to save me from entering my Username and Password every time I use BrightMove.

Pros

BrightMove offers robust recruiting software at an excellent price point. The parsing function works seamlessly, and both the CRM and Applicant Tracking System perform admirably.

Cons

It's easy to get carried away with customization, which can detract from productivity. It would be helpful to see employees at each stage of the pipeline simultaneously.

Pros

This software is incredibly straightforward and facilitates better organization for staffing agencies.

Cons

Working with the people and reps has been great, and we feel we've gotten good value for what we paid for. However, the system can sometimes be slow and freezes our computer.

Pros

Being able to track candidates through the pipeline and connect with target companies to fill positions is invaluable.

Cons

No downsides so far; I'm very satisfied with the product and its impact on our team in Dallas.

Pros

The UI is superb, greatly appreciated by our recruiters, and easy to manage. There are no major challenges, and usability isn't a concern.

Cons

Still assessing, but no complaints so far; the software seems to be working well for us.

Pros

The powerful search options simplify narrowing down specific criteria. Additionally, the provided templates ensure crucial information isn't overlooked when creating and posting jobs, which is particularly helpful in my role.

Cons

No downsides experienced. Could the software be too amazing? The only issue is that the sorted information doesn't stay that way when switching from job posting to the list again. Overall, my user experience isn't affected by this.

Pros

The system's ease of use, resume parsing capabilities, and seamless integration with clients, along with navigational templates, are commendable.

Cons

I'm quite happy with the system's look, feel, and usability; I don't have any dislikes.

Pros

Exceptional customer service, user-friendly interface, cost-effectiveness, and a helpful wiki page, although finding specific topics required some assistance. The Help feature promptly addresses queries, and any major technical issues are swiftly resolved. The ability to create a personalized career portal independently, with guidance from Customer Service, is appreciated.

Cons

The candidate and job profile pages are quite busy, and it's challenging to remove unnecessary fields. It would be beneficial if photos displayed when a candidate's LinkedIn profile is linked.

Pros

The feature I appreciate most is the ability to post positions on additional sites without extra charges. BrightMove's posting to Indeed, Simply Hired, Glassdoor, and ZipRecruiter simplifies candidate sourcing. The capability to source candidates within the database using keywords and export reports to Excel is also noteworthy.

Cons

I can't think of any features I don't like. Customer support has been excellent, and I haven't encountered any negatives from my perspective.

Pros

The resume search feature, although new to us, has been immensely valuable, as it's not offered by other ATSs.

Cons

It's too early for me to comment as I'm still new to the system. However, like any system, I find the initial setup and template creation less enjoyable, despite being critical to recruitment success.

Pros

BrightMove isn't just some unreliable custom site prone to downtime. It's accessible from anywhere, which is crucial for my travels and work. Plus, it includes all the necessary categories for our sales team, ensuring I have the information I need without constantly chasing them for details.

Cons

Currently, I have no issues; accessing the system from any location I work has been problem-free.

Pros

BrightMove for HR offers recruiters a fantastic software solution, featuring a Self Service Portal for applicants to apply directly and connections to various job publishing companies for distributing jobs. Numerous exciting features simplify and enhance recruiters' tasks.

Cons

Expect a high volume of interested candidates/applications for posted jobs with this tool. Screening them properly takes time to ensure qualified candidates.

Pros

It's simple to use and drives traffic to our website. We've experienced a decline in hits since discontinuing its use.

Cons

The search feature could be improved, especially when trying to pinpoint a nurse based on specialty, discipline, and licensed state among other nurses.

Pros

What I appreciate most about BrightMove is its user-friendliness. I quickly grasped the system and found it immensely valuable. We've discovered excellent candidates through it, and the time saved is a significant advantage!

Cons

Occasionally, it runs a bit slow, and I have to wait a few seconds when moving from candidate to candidate.

Pros

I love the ability BrightMove gives me to organize my jobs into folders, ensuring easy access. Customizing templates is another feature I truly appreciate!

Cons

My least favorite aspect is that after rating a candidate, the page readjusts while loading, potentially leading to clicking on a resume unintentionally.

Pros

Having been in the staffing business for 15 years, I've used BrightMove for 8, finding it easy to adapt to.

Cons

I'd like to see the payroll function added to the software. This would eliminate the need for additional software for this task.