BrightMove Reviews

“Perfect plan for a small team

Pros

The Essential Plan works perfectly for our small team since pricing is based on usage and we never exceed 4 users. Our volume changes frequently, so this flexible model saves us significant money while still giving us access to all features. Email support has been excellent too and they've been really helpful answering all my startup questions as a new user.

Cons

Chat support would be really helpful since there's so much to learn with all the functionality. Email support works fine but having someone to chat with would make things much easier when you're trying to figure stuff out.

“simple payroll management tool

Pros

The interface is really userfriendly and I find the functionality solid, managing payroll has been simple with this tool.

Cons

Customer support can be frustrating since it takes forever to actually get connected with someone who can help you out.

“Lets import data with ease

Pros

Flexibility to import payroll data through various formATs is amazing and I really appreciate how smoothly it syncs with our existing payroll system.

Cons

The subscription fees are pretty steep compared to other options out there.

“Intuitive from the start

Pros

I find it really straightforward to navigate and the interface feels intuitive from day one.

Cons

I'm not a fan of the two-factor authentication requirement

“Attractive interface

Pros

The interface looks great and feels really friendly. I appreciate how the payroll timeline flows smoothly and keeps everything organized.

Cons

Not much to complain about. Everything seems solid

“Convenient for payroll

Pros

It is really convenient to use. Processing payroll each month has become so much easier with this system.

Cons

sometimes it gets a bit laggy and takes a while to load but nothing too serious

“Worth every penny

Pros

Really user-friendly and the record keeping is absolutely top-notch!

Cons

Honestly can't think of much to complain about, though the fees are a bit high. But I'd say its worth it for the peace of mind you get.

“Helps me with planning ahead

Pros

I can check my paycheck a full day before it actually hits my account which is helpful for planning out my bills and budgeting ahead of time.

Cons

The main drawback is the frequent maintenance periods that make the system unavailable. Sometimes for just a few hours but I've seen outages last up to two days.

“saves me time for important tasks

Pros

It's really easy to use and getting payroll done happens fast, which frees up time for other business tasks.

Cons

sometimes I run into small hiccups but honestly they're usually my fault. Thankfully there's always a helpful support rep ready to sort things out when I need them.

“simple login

Pros

What I really appreciate is how simple it is to access my account and check my pay stubs. The login process is simple and everything loads quickly.

Cons

I can't really think of anything negative to say about it.

“interactive with excellent support

Pros

In my opinion, the ATS is incredibly interactive and user-friendly. Their IT support and customer service teams are excellent and really helpful when you need assistance.

Cons

The sheer amount of options and information can be overwhelming and frustrating at times.

“User-friendly for essential tracking

Pros

Interface is very user friendly so I picked it up quickly without much training. Navigation feels natural and everything is where you'd expect it to be. It covers all the essential functionality for tracking applicants and managing their profiles effectively.

Cons

It doesn't have all the advanced features you'll find in platforms like Greenhouse or Bullhorn but it covers the essentials to keep things organized.

“Great Tool for Applicant Tracking and Sourcing

Pros

I enjoyed how this system enabled me to monitor each applicant's status and adjust it accordingly.

Cons

Searching for applicants based on their status made it challenging to locate some at times.

“Quality Recruiting

Pros

The variety of data options and category portals, along with the candidate evaluation format, make navigation smooth. The choices are satisfactory.

Cons

It takes some time to adjust to the format. Adding more precise categories would be helpful, as it feels a bit vague.

“outstanding service for years

Pros

I have been using this for 13 years now and the customer service remains outstanding, they're always there when you need them and actually respond quickly. That's honestly why we picked them in the first place after looking at all the other options. They were the only ones offering a cloud-based platform back then and they've managed to stay ahead of the curve ever since.

Cons

Finding candidates by experience level is tricky since it only works if they've listed their graduation year. There's no automatic texting feature for reaching out to candidates and I don't think there's a way to automatically notify them via email when new positions open up either.

“Streamlined my workflow awesomely

Pros

Great A.T.S and I.T support make this really stand out. The installation and setup process was very smooth and once configured, it runs reliably without issues. Their support team deserves special mention and they're very helpful and respond quickly whenever I have questions. This tool has definitely streamlined my workflow and saves me considerable time each day. The interface is smooth enough that anyone can pick it up easily, plus the pricing is reasonable for what you get.

Cons

Nothing really bothers me about this platform, it's been awesome and makes my job much simpler.

“Brightmove ATS

Pros

This ATS is fantastic, and the IT assistance has been exceptional.

Cons

Pulling some reports can be tricky if you're not familiar with the backend setup.

“BrightMove is a flexible ATS that continues to grow

Pros

The flexibility provided by BrightMove is fantastic. They collaborate with us to set up and implement any additions or changes we require. The support team is excellent!

Cons

I can't think of any downsides when using BrightMove.

“Works great for me

Pros

Tracking my applicants through BrightMove, instead of using folders in Outlook as I did before, has saved me a significant amount of time.

Cons

Currently, I have no complaints about Brightmove; it streamlines my job as a manager.

“Don't waste your time as the Onboarding and Customer Service are a Jok

Pros

Its seamless integration with my website was impressive, and receiving a refund was definitely a highlight.

Cons

It was quite difficult to use, and I couldn't even get onboarded for a single license. It felt like a joke.

“terrible support

Pros

Got my refund without any trouble which was appreciated. Some of the advertised features were actually useful when they worked properly.

Cons

Customer support is terrible. they couldn't even set up one user license and just gave me a refund instead of actually fixing the problem. Really disappointed with there service quality.

“Easy to use and has a great customer support team. Ideal for smaller recruiting companies.

Pros

The ATS is incredibly intuitive and easy to grasp. Customer service surpasses most others, and their dedication is evident. Any queries or issues we encounter are promptly addressed. They've even tailored some features specifically for our company's benefit.

Cons

The reporting feature doesn't always seem accurate. Having one comprehensive report would make things much easier to pull accurate numbers from. Although there are occasional glitches in the application process, the team promptly addresses them.

“Great software that's affordable and customizable.

Pros

The monthly cost offers great value. Customizing fields and processes is effortless. It seamlessly integrates with email and features an internal job board linked to approximately 100 social media and external sites. The resume parser is top-notch. It's user-friendly and even includes a Chrome Extension for LinkedIn. Navigating and customizing the dashboard is a breeze.

Cons

When opening attached resumes from clients, they're not in the same format they submitted them in. They appear more like plain text documents, removing a lot of the formatting.

“I have used BrightMove for almost four years and it has been a pleasant experience.

Pros

The software's ease of use and navigation are commendable. The reporting feature is straightforward and proves invaluable when presenting data to clients. The customer service is outstanding, and they're always receptive to our concerns.

Cons

The application process for our candidates hasn't been the smoothest. The system isn't compatible for all users, and candidates sometimes face issues applying via their phones. Glitches in the application process pop up occasionally.

“I love using BrightMove

Pros

With experience in Recruiting/Hiring since 1993, I've used numerous systems, and BrightMove stands out as my favorite. Its intuitive nature and ease of navigation are commendable. If I ever encounter uncertainty, I can easily find answers independently or by reaching out to the US-based Customer Support team, ensuring clear communication.

Cons

I wish there was an Auto-Login feature or a "Keep Me Logged In" option to save me from entering my Username and Password every time I use BrightMove.

“Great price for great recruiting software

Pros

BrightMove offers robust recruiting software at an excellent price point. The parsing function works seamlessly, and both the CRM and Applicant Tracking System perform admirably.

Cons

It's easy to get carried away with customization, which can detract from productivity. It would be helpful to see employees at each stage of the pipeline simultaneously.

“GREAT!

Pros

This software is incredibly straightforward and facilitates better organization for staffing agencies.

Cons

Working with the people and reps has been great, and we feel we've gotten good value for what we paid for. However, the system can sometimes be slow and freezes our computer.

“This is such an easy platform to use, easy to navigate and easy to manage

Pros

Being able to track candidates through the pipeline and connect with target companies to fill positions is invaluable.

Cons

No downsides so far; I'm very satisfied with the product and its impact on our team in Dallas.

“Easy Peasy

Pros

The UI is superb, greatly appreciated by our recruiters, and easy to manage. There are no major challenges, and usability isn't a concern.

Cons

Still assessing, but no complaints so far; the software seems to be working well for us.

“Customer support is unbeatable!

Pros

The powerful search options simplify narrowing down specific criteria. Additionally, the provided templates ensure crucial information isn't overlooked when creating and posting jobs, which is particularly helpful in my role.

Cons

No downsides experienced. Could the software be too amazing? The only issue is that the sorted information doesn't stay that way when switching from job posting to the list again. Overall, my user experience isn't affected by this.

“Great

Pros

The system's ease of use, resume parsing capabilities, and seamless integration with clients, along with navigational templates, are commendable.

Cons

I'm quite happy with the system's look, feel, and usability; I don't have any dislikes.

“Amazing Value for 1-Person Recruiting Dept

Pros

Exceptional customer service, user-friendly interface, cost-effectiveness, and a helpful wiki page, although finding specific topics required some assistance. The Help feature promptly addresses queries, and any major technical issues are swiftly resolved. The ability to create a personalized career portal independently, with guidance from Customer Service, is appreciated.

Cons

The candidate and job profile pages are quite busy, and it's challenging to remove unnecessary fields. It would be beneficial if photos displayed when a candidate's LinkedIn profile is linked.

“Easy to navigate, source candidates, great feed to recruiting sites with no additional fees.

Pros

The feature I appreciate most is the ability to post positions on additional sites without extra charges. BrightMove's posting to Indeed, Simply Hired, Glassdoor, and ZipRecruiter simplifies candidate sourcing. The capability to source candidates within the database using keywords and export reports to Excel is also noteworthy.

Cons

I can't think of any features I don't like. Customer support has been excellent, and I haven't encountered any negatives from my perspective.

“Just wonderful from day one!

Pros

The resume search feature, although new to us, has been immensely valuable, as it's not offered by other ATSs.

Cons

It's too early for me to comment as I'm still new to the system. However, like any system, I find the initial setup and template creation less enjoyable, despite being critical to recruitment success.

“Super easy DB to use, nice to use something that works well, easy to access, and super user friendly

Pros

BrightMove isn't just some unreliable custom site prone to downtime. It's accessible from anywhere, which is crucial for my travels and work. Plus, it includes all the necessary categories for our sales team, ensuring I have the information I need without constantly chasing them for details.

Cons

Currently, I have no issues; accessing the system from any location I work has been problem-free.

“Great portal for Recuiters

Pros

BrightMove for HR offers recruiters a fantastic software solution, featuring a Self Service Portal for applicants to apply directly and connections to various job publishing companies for distributing jobs. Numerous exciting features simplify and enhance recruiters' tasks.

Cons

Expect a high volume of interested candidates/applications for posted jobs with this tool. Screening them properly takes time to ensure qualified candidates.

“we were gone and it was not a good experience

Pros

It's simple to use and drives traffic to our website. We've experienced a decline in hits since discontinuing its use.

Cons

The search feature could be improved, especially when trying to pinpoint a nurse based on specialty, discipline, and licensed state among other nurses.

“I feel like BrightMove is very easy to use and a great tool! I was able to pick up quickly.

Pros

What I appreciate most about BrightMove is its user-friendliness. I quickly grasped the system and found it immensely valuable. We've discovered excellent candidates through it, and the time saved is a significant advantage!

Cons

Occasionally, it runs a bit slow, and I have to wait a few seconds when moving from candidate to candidate.

“I love using Brightmove, it's so user-friendly and easy to organize information!

Pros

I love the ability BrightMove gives me to organize my jobs into folders, ensuring easy access. Customizing templates is another feature I truly appreciate!

Cons

My least favorite aspect is that after rating a candidate, the page readjusts while loading, potentially leading to clicking on a resume unintentionally.

“Very easy to learn. Maneuverability and functionality are top notch.

Pros

Having been in the staffing business for 15 years, I've used BrightMove for 8, finding it easy to adapt to.

Cons

I'd like to see the payroll function added to the software. This would eliminate the need for additional software for this task.

“Best value and services/ Definitely recommend!

Pros

BrightMove is incredibly intuitive and cost-effective, constantly introducing new enhancements. As an HR Director, the automatic job posting to relevant boards saves time and attracts quality candidates.

Cons

No major complaints; I love this product. Integrating with Paycom for uploading employee information would be a bonus, but it's not a deal-breaker.

“Great! Very user-friendly and the customer service resources for support are fantastic.

Pros

The ease of use is what I enjoy most about the software; it's incredibly user-friendly and simple to navigate.

Cons

Although I appreciate the ability to view resumes in bulk, I don't like that they're in plain HTML text, and there's no easy option to see the actual resume document.

“I've used a few recruiting tools, and Brightmove just keeps getting better.

Pros

Although I rarely need it, the customer service is excellent and highly responsive.

Cons

I can't really think of anything negative; it's easy to onboard new candidates, update information, and find and contact them. Overall, I enjoy using it.

“Love it

Pros

It's easy to use and train others on. I've even recommended it to a friend who owns a staffing company.

Cons

It lacks colorfulness, and I don't like that you can't print resumes directly from the review screen; you have to access the attachment itself.

“Great ATS.!!!

Pros

It's an excellent tool for posting jobs and managing candidates. The ability to rate candidates and post jobs across multiple sites is appreciated.

Cons

I'd appreciate the ability to connect the program to Outlook for emailing candidates. Currently, I have to switch out of BrightMove to send emails.

“Easy to use!

Pros

Extremely user-friendly, especially for recruiters. The ease of job posting and candidate submissions is remarkable.

Cons

At the moment, I can't think of anything to dislike; I find it very user-friendly. Integration with its own Dice and Monster accounts would be great instead of relying on external accounts.

“Fantastic overall experience.

Pros

Great value for money, with unparalleled customer service. Always evolving with new features.

Cons

Reporting has seen improvements but still needs more work. Pay per user can be challenging for some clients.

“Good stuff. Great support. Kind and responsive and patient. Regular enhancements. Fast.

Pros

Enables reaching a broad audience effectively.

Cons

It surpasses my IT skills, and sometimes I wish I could do more. Having the ability to email my entire database at once, rather than just 500 at a time, would be great.

“Great Customer Service!

Pros

I love how easy it is to use. The platform's simplicity and user-friendliness are standout features. The customer service options are excellent as well.

Cons

There are some glitches, and I wish there were more reports available. However, it's promising that BrightMove continuously adds new features and considers customer feedback.

“definitely helps us streamline our recruiting!

Pros

The ability to track team activity with candidates fosters collaborative recruiting efforts.

Cons

Some tasks can be a bit tedious, requiring multiple clicks to complete, especially when declining unsuitable candidates.