softwareBrightMove Reviews
72 Reviews
Overall Rating
4.6
72 Reviews
Rating Distribution
5
(50)
4
(19)
3
(2)
2
(0)
1
(1)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.6
72 Reviews
Rating Distribution
5
(50)
4
(19)
3
(2)
2
(0)
1
(1)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Industry
Provider Size
Time Used
Great Tool for Applicant Tracking and Sourcing
Great Tool for Applicant Tracking and Sourcing
Pros
I enjoyed how this system enabled me to monitor each applicant's status and adjust it accordingly.
Cons
Searching for applicants based on their status made it challenging to locate some at times.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Elizabeth
Machinery, N/A employees
More than a year
Aug 01, 2021
Quality Recruiting
Quality Recruiting
Pros
The variety of data options and category portals, along with the candidate evaluation format, make navigation smooth. The choices are satisfactory.
Cons
It takes some time to adjust to the format. Adding more precise categories would be helpful, as it feels a bit vague.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Daniel
Staffing and Recruiting, N/A employees
More than a year
Oct 01, 2020
Brightmove ATS
Brightmove ATS
Pros
This ATS is fantastic, and the IT assistance has been exceptional.
Cons
Pulling some reports can be tricky if you're not familiar with the backend setup.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
Dec 01, 2018
BrightMove is a flexible ATS that continues to grow
BrightMove is a flexible ATS that continues to grow
Pros
The flexibility provided by BrightMove is fantastic. They collaborate with us to set up and implement any additions or changes we require. The support team is excellent!
Cons
I can't think of any downsides when using BrightMove.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eric
Human Resources, N/A employees
More than a year
Dec 01, 2018
Works great for me
Works great for me
Pros
Tracking my applicants through BrightMove, instead of using folders in Outlook as I did before, has saved me a significant amount of time.
Cons
Currently, I have no complaints about Brightmove; it streamlines my job as a manager.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Andrew
Human Resources, N/A employees
Less than 6 months
Nov 01, 2018
Don't waste your time as the Onboarding and Customer Service are a Jok
Don't waste your time as the Onboarding and Customer Service are a Jok
Pros
Its seamless integration with my website was impressive, and receiving a refund was definitely a highlight.
Cons
It was quite difficult to use, and I couldn't even get onboarded for a single license. It felt like a joke.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
4
Chris
Staffing and Recruiting, N/A employees
Less than 6 months
Nov 01, 2018
Easy to use and has a great customer support team. Ideal for smaller recruiting companies.
Easy to use and has a great customer support team. Ideal for smaller recruiting companies.
Pros
The ATS is incredibly intuitive and easy to grasp. Customer service surpasses most others, and their dedication is evident. Any queries or issues we encounter are promptly addressed. They've even tailored some features specifically for our company's benefit.
Cons
The reporting feature doesn't always seem accurate. Having one comprehensive report would make things much easier to pull accurate numbers from. Although there are occasional glitches in the application process, the team promptly addresses them.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
8
Anonymous
Not Specified, 51-100 employees
More than a year
Sep 01, 2018
Great software that's affordable and customizable.
Great software that's affordable and customizable.
Pros
The monthly cost offers great value. Customizing fields and processes is effortless. It seamlessly integrates with email and features an internal job board linked to approximately 100 social media and external sites. The resume parser is top-notch. It's user-friendly and even includes a Chrome Extension for LinkedIn. Navigating and customizing the dashboard is a breeze.
Cons
When opening attached resumes from clients, they're not in the same format they submitted them in. They appear more like plain text documents, removing a lot of the formatting.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
June
Human Resources, N/A employees
More than a year
Aug 01, 2018
I have used BrightMove for almost four years and it has been a pleasant experience.
I have used BrightMove for almost four years and it has been a pleasant experience.
Pros
The software's ease of use and navigation are commendable. The reporting feature is straightforward and proves invaluable when presenting data to clients. The customer service is outstanding, and they're always receptive to our concerns.
Cons
The application process for our candidates hasn't been the smoothest. The system isn't compatible for all users, and candidates sometimes face issues applying via their phones. Glitches in the application process pop up occasionally.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Anonymous
Not Specified, 51-100 employees
More than a year
Jul 01, 2018
I love using BrightMove
I love using BrightMove
Pros
With experience in Recruiting/Hiring since 1993, I've used numerous systems, and BrightMove stands out as my favorite. Its intuitive nature and ease of navigation are commendable. If I ever encounter uncertainty, I can easily find answers independently or by reaching out to the US-based Customer Support team, ensuring clear communication.
Cons
I wish there was an Auto-Login feature or a "Keep Me Logged In" option to save me from entering my Username and Password every time I use BrightMove.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Scott
Staffing and Recruiting, N/A employees
More than a year
Jun 01, 2018
Great price for great recruiting software
Great price for great recruiting software
Pros
BrightMove offers robust recruiting software at an excellent price point. The parsing function works seamlessly, and both the CRM and Applicant Tracking System perform admirably.
Cons
It's easy to get carried away with customization, which can detract from productivity. It would be helpful to see employees at each stage of the pipeline simultaneously.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Paul
Staffing and Recruiting, N/A employees
Less than 6 months
Jun 01, 2018
GREAT!
GREAT!
Pros
This software is incredibly straightforward and facilitates better organization for staffing agencies.
Cons
Working with the people and reps has been great, and we feel we've gotten good value for what we paid for. However, the system can sometimes be slow and freezes our computer.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Chela
Management Consulting, N/A employees
Less than a year
May 01, 2018
This is such an easy platform to use, easy to navigate and easy to manage
This is such an easy platform to use, easy to navigate and easy to manage
Pros
Being able to track candidates through the pipeline and connect with target companies to fill positions is invaluable.
Cons
No downsides so far; I'm very satisfied with the product and its impact on our team in Dallas.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael
Staffing and Recruiting, N/A employees
Less than 6 months
May 01, 2018
Easy Peasy
Easy Peasy
Pros
The UI is superb, greatly appreciated by our recruiters, and easy to manage. There are no major challenges, and usability isn't a concern.
Cons
Still assessing, but no complaints so far; the software seems to be working well for us.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marcus
Information Technology and Services, N/A employees
More than a year
May 01, 2018
Customer support is unbeatable!
Customer support is unbeatable!
Pros
The powerful search options simplify narrowing down specific criteria. Additionally, the provided templates ensure crucial information isn't overlooked when creating and posting jobs, which is particularly helpful in my role.
Cons
No downsides experienced. Could the software be too amazing? The only issue is that the sorted information doesn't stay that way when switching from job posting to the list again. Overall, my user experience isn't affected by this.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alyssa
Not Specified, 11-50 employees
Less than 6 months
Apr 01, 2018
Great
Great
Pros
The system's ease of use, resume parsing capabilities, and seamless integration with clients, along with navigational templates, are commendable.
Cons
I'm quite happy with the system's look, feel, and usability; I don't have any dislikes.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jessica
Staffing and Recruiting, N/A employees
More than a year
Apr 01, 2018
Amazing Value for 1-Person Recruiting Dept
Amazing Value for 1-Person Recruiting Dept
Pros
Exceptional customer service, user-friendly interface, cost-effectiveness, and a helpful wiki page, although finding specific topics required some assistance. The Help feature promptly addresses queries, and any major technical issues are swiftly resolved. The ability to create a personalized career portal independently, with guidance from Customer Service, is appreciated.
Cons
The candidate and job profile pages are quite busy, and it's challenging to remove unnecessary fields. It would be beneficial if photos displayed when a candidate's LinkedIn profile is linked.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carrie
Real Estate, N/A employees
Less than 6 months
Apr 01, 2018
Easy to navigate, source candidates, great feed to recruiting sites with no additional fees.
Easy to navigate, source candidates, great feed to recruiting sites with no additional fees.
Pros
The feature I appreciate most is the ability to post positions on additional sites without extra charges. BrightMove's posting to Indeed, Simply Hired, Glassdoor, and ZipRecruiter simplifies candidate sourcing. The capability to source candidates within the database using keywords and export reports to Excel is also noteworthy.
Cons
I can't think of any features I don't like. Customer support has been excellent, and I haven't encountered any negatives from my perspective.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
Apr 01, 2018
Just wonderful from day one!
Just wonderful from day one!
Pros
The resume search feature, although new to us, has been immensely valuable, as it's not offered by other ATSs.
Cons
It's too early for me to comment as I'm still new to the system. However, like any system, I find the initial setup and template creation less enjoyable, despite being critical to recruitment success.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Juliette
Not Specified, N/A employees
Less than 6 months
Apr 01, 2018
Super easy DB to use, nice to use something that works well, easy to access, and super user friendly
Super easy DB to use, nice to use something that works well, easy to access, and super user friendly
Pros
BrightMove isn't just some unreliable custom site prone to downtime. It's accessible from anywhere, which is crucial for my travels and work. Plus, it includes all the necessary categories for our sales team, ensuring I have the information I need without constantly chasing them for details.
Cons
Currently, I have no issues; accessing the system from any location I work has been problem-free.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Wendy
Human Resources, N/A employees
More than a year
Apr 01, 2018
Great portal for Recuiters
Great portal for Recuiters
Pros
BrightMove for HR offers recruiters a fantastic software solution, featuring a Self Service Portal for applicants to apply directly and connections to various job publishing companies for distributing jobs. Numerous exciting features simplify and enhance recruiters' tasks.
Cons
Expect a high volume of interested candidates/applications for posted jobs with this tool. Screening them properly takes time to ensure qualified candidates.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Adonis
Staffing and Recruiting, N/A employees
Less than a year
Apr 01, 2018
we were gone and it was not a good experience
we were gone and it was not a good experience
Pros
It's simple to use and drives traffic to our website. We've experienced a decline in hits since discontinuing its use.
Cons
The search feature could be improved, especially when trying to pinpoint a nurse based on specialty, discipline, and licensed state among other nurses.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Debbie
Staffing and Recruiting, N/A employees
More than a year
Apr 01, 2018
I feel like BrightMove is very easy to use and a great tool! I was able to pick up quickly.
I feel like BrightMove is very easy to use and a great tool! I was able to pick up quickly.
Pros
What I appreciate most about BrightMove is its user-friendliness. I quickly grasped the system and found it immensely valuable. We've discovered excellent candidates through it, and the time saved is a significant advantage!
Cons
Occasionally, it runs a bit slow, and I have to wait a few seconds when moving from candidate to candidate.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Courtney
Human Resources, N/A employees
Less than 6 months
Apr 01, 2018
I love using Brightmove, it's so user-friendly and easy to organize information!
I love using Brightmove, it's so user-friendly and easy to organize information!
Pros
I love the ability BrightMove gives me to organize my jobs into folders, ensuring easy access. Customizing templates is another feature I truly appreciate!
Cons
My least favorite aspect is that after rating a candidate, the page readjusts while loading, potentially leading to clicking on a resume unintentionally.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Cassidy
Not Specified, 51-100 employees
Less than 6 months
Apr 01, 2018
Very easy to learn. Maneuverability and functionality are top notch.
Very easy to learn. Maneuverability and functionality are top notch.
Pros
Having been in the staffing business for 15 years, I've used BrightMove for 8, finding it easy to adapt to.
Cons
I'd like to see the payroll function added to the software. This would eliminate the need for additional software for this task.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Anonymous
Not Specified, 11-50 employees
More than a year
Apr 01, 2018
Best value and services/ Definitely recommend!
Best value and services/ Definitely recommend!
Pros
BrightMove is incredibly intuitive and cost-effective, constantly introducing new enhancements. As an HR Director, the automatic job posting to relevant boards saves time and attracts quality candidates.
Cons
No major complaints; I love this product. Integrating with Paycom for uploading employee information would be a bonus, but it's not a deal-breaker.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
Apr 01, 2018
Great! Very user-friendly and the customer service resources for support are fantastic.
Great! Very user-friendly and the customer service resources for support are fantastic.
Pros
The ease of use is what I enjoy most about the software; it's incredibly user-friendly and simple to navigate.
Cons
Although I appreciate the ability to view resumes in bulk, I don't like that they're in plain HTML text, and there's no easy option to see the actual resume document.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Brittany
Not Specified, N/A employees
Less than 6 months
Apr 01, 2018
I've used a few recruiting tools, and Brightmove just keeps getting better.
I've used a few recruiting tools, and Brightmove just keeps getting better.
Pros
Although I rarely need it, the customer service is excellent and highly responsive.
Cons
I can't really think of anything negative; it's easy to onboard new candidates, update information, and find and contact them. Overall, I enjoy using it.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Anonymous
Not Specified, 11-50 employees
More than a year
Apr 01, 2018
Love it
Love it
Pros
It's easy to use and train others on. I've even recommended it to a friend who owns a staffing company.
Cons
It lacks colorfulness, and I don't like that you can't print resumes directly from the review screen; you have to access the attachment itself.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Tracy
Not Specified, N/A employees
More than a year
Apr 01, 2018
Great ATS.!!!
Great ATS.!!!
Pros
It's an excellent tool for posting jobs and managing candidates. The ability to rate candidates and post jobs across multiple sites is appreciated.
Cons
I'd appreciate the ability to connect the program to Outlook for emailing candidates. Currently, I have to switch out of BrightMove to send emails.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Susan
Not Specified, 11-50 employees
More than a year
Mar 01, 2018
Easy to use!
Easy to use!
Pros
Extremely user-friendly, especially for recruiters. The ease of job posting and candidate submissions is remarkable.
Cons
At the moment, I can't think of anything to dislike; I find it very user-friendly. Integration with its own Dice and Monster accounts would be great instead of relying on external accounts.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tony
Not Specified, N/A employees
More than a year
Mar 01, 2018
Fantastic overall experience.
Fantastic overall experience.
Pros
Great value for money, with unparalleled customer service. Always evolving with new features.
Cons
Reporting has seen improvements but still needs more work. Pay per user can be challenging for some clients.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Kelly
Not Specified, N/A employees
More than a year
Mar 01, 2018
Good stuff. Great support. Kind and responsive and patient. Regular enhancements. Fast.
Good stuff. Great support. Kind and responsive and patient. Regular enhancements. Fast.
Pros
Enables reaching a broad audience effectively.
Cons
It surpasses my IT skills, and sometimes I wish I could do more. Having the ability to email my entire database at once, rather than just 500 at a time, would be great.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Stefan
Insurance, N/A employees
More than a year
Mar 01, 2018
Great Customer Service!
Great Customer Service!
Pros
I love how easy it is to use. The platform's simplicity and user-friendliness are standout features. The customer service options are excellent as well.
Cons
There are some glitches, and I wish there were more reports available. However, it's promising that BrightMove continuously adds new features and considers customer feedback.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Michelle
Human Resources, N/A employees
More than a year
Mar 01, 2018
definitely helps us streamline our recruiting!
definitely helps us streamline our recruiting!
Pros
The ability to track team activity with candidates fosters collaborative recruiting efforts.
Cons
Some tasks can be a bit tedious, requiring multiple clicks to complete, especially when declining unsuitable candidates.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Katie
Not Specified, N/A employees
Less than 6 months
Mar 01, 2018
Very detail oriented system
Very detail oriented system
Pros
The software's versatile capabilities are impressive, particularly its automatic job board postings.
Cons
It could be more intuitive to use. The process of working through jobs can be quite tedious; streamlining it with fewer steps would be beneficial.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Not Specified, 11-50 employees
More than a year
Mar 01, 2018
Excellent recruiting database to organize recruiting process for both small & large staffing teams
Excellent recruiting database to organize recruiting process for both small & large staffing teams
Pros
It's easy to use and navigate, even though we don't utilize all its functions, leaving room for future expansion.
Cons
It's not so much the software but the customer support options that can be an issue. I prefer direct communication rather than going back and forth explaining issues, which can be time-consuming.
Ease of use
10
Value for money
10
Customer Support
7
Functionality
10
Sheena
Staffing and Recruiting, N/A employees
More than a year
Mar 01, 2018
Great product - easy to use
Great product - easy to use
Pros
The ease of use requires minimal training for everyday tasks like candidate submissions and job creation.
Cons
While all reporting can be done, better training is needed. The reporting functionality is available but not easy to locate without guidance.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Scott
Hospital & Health Care, N/A employees
More than a year
Mar 01, 2018
Great ATS, so many features!
Great ATS, so many features!
Pros
Setting up was quick, and the tech support is exceptional. There's a plethora of features I've yet to explore, and the integration with Indeed's easy apply is seamless.
Cons
I had to set up the majority myself, and there are many features I'm still unfamiliar with. East Coast customer support has limited hours, which can be inconvenient when urgent assistance is needed, especially after 3 PM or on weekends.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Kathryn
Not Specified, N/A employees
Less than 6 months
Mar 01, 2018
this is the best resume/client database around. so easy to use and submit to clients.
this is the best resume/client database around. so easy to use and submit to clients.
Pros
It's incredibly user-friendly and cost-effective for a small company. Plus, the customer service is top-notch.
Cons
Sometimes it fails to catch duplicates, but I know they're working on it. Occasionally, it compresses resumes too much.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Julie
Staffing and Recruiting, N/A employees
More than a year
Mar 01, 2018
Bright Move has been great for us because of their Essentials pricing model
Bright Move has been great for us because of their Essentials pricing model
Pros
The pay-per-use model suits our fluctuating volume well. Email support is excellent, and the Outlook integration works smoothly.
Cons
We've faced some challenges with getting the DICE integration to work smoothly from the outset. It's not as visually appealing or straightforward as other solutions. It would be beneficial if the questionnaire function supported grading for better candidate qualification.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 11-50 employees
Less than 6 months
Mar 01, 2018
Bright move gets the job done!
Bright move gets the job done!
Pros
Despite not using BrightMove for six months, reacquainting myself with it was seamless.
Cons
Can't think of anything negative yet.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lena
Not Specified, N/A employees
More than a year
Mar 01, 2018
Very useful tool if populated and maintained properly.
Very useful tool if populated and maintained properly.
Pros
It's incredibly user-friendly, and the real-time support is invaluable. The resume parsing feature and the ability to request additional features are standout aspects.
Cons
A suggestion for improvement would be to make the search results field fully customizable. Currently, it's fixed with specific fields, whereas having the option to choose which fields to display would be better.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Sarah
Management Consulting, N/A employees
More than a year
Mar 01, 2018
I have use since 2011
I have use since 2011
Pros
With over 20 years in recruiting, BrightMove saves me time and keeps me organized.
Cons
The reporting feature could use some enhancement.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stan
Not Specified, N/A employees
More than a year
Mar 01, 2018
Best customer service of any SaaS platform I've used for business, most robust ATS for the money.
Best customer service of any SaaS platform I've used for business, most robust ATS for the money.
Pros
BrightMove's intuitive interface enables new employees to quickly acclimate without extensive training, and its customization ensures it meets our needs.
Cons
The cost of the custom report function is high.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Not Specified, 51-100 employees
More than a year
Mar 01, 2018
Great experience and will continue service.
Great experience and will continue service.
Pros
The software's multifaceted functionality is ideal for HR, staffing, and recruitment firms.
Cons
It doesn't seem easy to navigate or use. The site could benefit from a makeover to simplify the dashboard.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Jada
Not Specified, N/A employees
More than a year
Mar 01, 2018
Able to pick it up within a day due to its ease of use.
Able to pick it up within a day due to its ease of use.
Pros
Building out candidate pipeline stages is one of the system's most advantageous features.
Cons
No issues at the moment.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Alex
Staffing and Recruiting, N/A employees
Less than 6 months
Mar 01, 2018
I use BrightMove daily, very easy to use and a great value for the money you pay.
I use BrightMove daily, very easy to use and a great value for the money you pay.
Pros
Navigating the system is intuitive, and the search function is particularly impressive.
Cons
My only concern about the software is the limited reporting ability. Being able to create reports within BrightMove would make it easier for our clients to generate reports for upper management instead of relying on external tools like Excel.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Veronica
Staffing and Recruiting, N/A employees
More than a year
Mar 01, 2018
My overall experience with Brightmove is satisfying, they recently improve a lot.
My overall experience with Brightmove is satisfying, they recently improve a lot.
Pros
Ease of use, excellent customer service, new Gmail integration, ad-hoc reporting, and robust reporting tools are all notable.
Cons
The dashboard's user configuration options are limited, and ad-hoc reports need improvement. All user-defined fields should be available for creating reports.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Not Specified, 51-100 employees
More than a year
Mar 01, 2018
With them since their beginning in 2005! Awesome customer service and yearly new product launches!
With them since their beginning in 2005! Awesome customer service and yearly new product launches!
Pros
Exceptionally easy to use.
Cons
Searching by job experience level is challenging
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Linda
Not Specified, N/A employees
More than a year
Mar 01, 2018
Filters
Great Tool for Applicant Tracking and Sourcing
Great Tool for Applicant Tracking and Sourcing
Pros
I enjoyed how this system enabled me to monitor each applicant's status and adjust it accordingly.
Cons
Searching for applicants based on their status made it challenging to locate some at times.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Elizabeth
Machinery, N/A employees
More than a year
Aug 01, 2021
Quality Recruiting
Quality Recruiting
Pros
The variety of data options and category portals, along with the candidate evaluation format, make navigation smooth. The choices are satisfactory.
Cons
It takes some time to adjust to the format. Adding more precise categories would be helpful, as it feels a bit vague.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Daniel
Staffing and Recruiting, N/A employees
More than a year
Oct 01, 2020
Brightmove ATS
Brightmove ATS
Pros
This ATS is fantastic, and the IT assistance has been exceptional.
Cons
Pulling some reports can be tricky if you're not familiar with the backend setup.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
Dec 01, 2018
BrightMove is a flexible ATS that continues to grow
BrightMove is a flexible ATS that continues to grow
Pros
The flexibility provided by BrightMove is fantastic. They collaborate with us to set up and implement any additions or changes we require. The support team is excellent!
Cons
I can't think of any downsides when using BrightMove.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eric
Human Resources, N/A employees
More than a year
Dec 01, 2018
Works great for me
Works great for me
Pros
Tracking my applicants through BrightMove, instead of using folders in Outlook as I did before, has saved me a significant amount of time.
Cons
Currently, I have no complaints about Brightmove; it streamlines my job as a manager.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Andrew
Human Resources, N/A employees
Less than 6 months
Nov 01, 2018
Don't waste your time as the Onboarding and Customer Service are a Jok
Don't waste your time as the Onboarding and Customer Service are a Jok
Pros
Its seamless integration with my website was impressive, and receiving a refund was definitely a highlight.
Cons
It was quite difficult to use, and I couldn't even get onboarded for a single license. It felt like a joke.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
4
Chris
Staffing and Recruiting, N/A employees
Less than 6 months
Nov 01, 2018
Easy to use and has a great customer support team. Ideal for smaller recruiting companies.
Easy to use and has a great customer support team. Ideal for smaller recruiting companies.
Pros
The ATS is incredibly intuitive and easy to grasp. Customer service surpasses most others, and their dedication is evident. Any queries or issues we encounter are promptly addressed. They've even tailored some features specifically for our company's benefit.
Cons
The reporting feature doesn't always seem accurate. Having one comprehensive report would make things much easier to pull accurate numbers from. Although there are occasional glitches in the application process, the team promptly addresses them.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
8
Anonymous
Not Specified, 51-100 employees
More than a year
Sep 01, 2018
Great software that's affordable and customizable.
Great software that's affordable and customizable.
Pros
The monthly cost offers great value. Customizing fields and processes is effortless. It seamlessly integrates with email and features an internal job board linked to approximately 100 social media and external sites. The resume parser is top-notch. It's user-friendly and even includes a Chrome Extension for LinkedIn. Navigating and customizing the dashboard is a breeze.
Cons
When opening attached resumes from clients, they're not in the same format they submitted them in. They appear more like plain text documents, removing a lot of the formatting.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
June
Human Resources, N/A employees
More than a year
Aug 01, 2018
I have used BrightMove for almost four years and it has been a pleasant experience.
I have used BrightMove for almost four years and it has been a pleasant experience.
Pros
The software's ease of use and navigation are commendable. The reporting feature is straightforward and proves invaluable when presenting data to clients. The customer service is outstanding, and they're always receptive to our concerns.
Cons
The application process for our candidates hasn't been the smoothest. The system isn't compatible for all users, and candidates sometimes face issues applying via their phones. Glitches in the application process pop up occasionally.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Anonymous
Not Specified, 51-100 employees
More than a year
Jul 01, 2018
I love using BrightMove
I love using BrightMove
Pros
With experience in Recruiting/Hiring since 1993, I've used numerous systems, and BrightMove stands out as my favorite. Its intuitive nature and ease of navigation are commendable. If I ever encounter uncertainty, I can easily find answers independently or by reaching out to the US-based Customer Support team, ensuring clear communication.
Cons
I wish there was an Auto-Login feature or a "Keep Me Logged In" option to save me from entering my Username and Password every time I use BrightMove.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Scott
Staffing and Recruiting, N/A employees
More than a year
Jun 01, 2018
Great price for great recruiting software
Great price for great recruiting software
Pros
BrightMove offers robust recruiting software at an excellent price point. The parsing function works seamlessly, and both the CRM and Applicant Tracking System perform admirably.
Cons
It's easy to get carried away with customization, which can detract from productivity. It would be helpful to see employees at each stage of the pipeline simultaneously.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Paul
Staffing and Recruiting, N/A employees
Less than 6 months
Jun 01, 2018
GREAT!
GREAT!
Pros
This software is incredibly straightforward and facilitates better organization for staffing agencies.
Cons
Working with the people and reps has been great, and we feel we've gotten good value for what we paid for. However, the system can sometimes be slow and freezes our computer.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Chela
Management Consulting, N/A employees
Less than a year
May 01, 2018
This is such an easy platform to use, easy to navigate and easy to manage
This is such an easy platform to use, easy to navigate and easy to manage
Pros
Being able to track candidates through the pipeline and connect with target companies to fill positions is invaluable.
Cons
No downsides so far; I'm very satisfied with the product and its impact on our team in Dallas.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael
Staffing and Recruiting, N/A employees
Less than 6 months
May 01, 2018
Easy Peasy
Easy Peasy
Pros
The UI is superb, greatly appreciated by our recruiters, and easy to manage. There are no major challenges, and usability isn't a concern.
Cons
Still assessing, but no complaints so far; the software seems to be working well for us.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marcus
Information Technology and Services, N/A employees
More than a year
May 01, 2018
Customer support is unbeatable!
Customer support is unbeatable!
Pros
The powerful search options simplify narrowing down specific criteria. Additionally, the provided templates ensure crucial information isn't overlooked when creating and posting jobs, which is particularly helpful in my role.
Cons
No downsides experienced. Could the software be too amazing? The only issue is that the sorted information doesn't stay that way when switching from job posting to the list again. Overall, my user experience isn't affected by this.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alyssa
Not Specified, 11-50 employees
Less than 6 months
Apr 01, 2018
Great
Great
Pros
The system's ease of use, resume parsing capabilities, and seamless integration with clients, along with navigational templates, are commendable.
Cons
I'm quite happy with the system's look, feel, and usability; I don't have any dislikes.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jessica
Staffing and Recruiting, N/A employees
More than a year
Apr 01, 2018
Amazing Value for 1-Person Recruiting Dept
Amazing Value for 1-Person Recruiting Dept
Pros
Exceptional customer service, user-friendly interface, cost-effectiveness, and a helpful wiki page, although finding specific topics required some assistance. The Help feature promptly addresses queries, and any major technical issues are swiftly resolved. The ability to create a personalized career portal independently, with guidance from Customer Service, is appreciated.
Cons
The candidate and job profile pages are quite busy, and it's challenging to remove unnecessary fields. It would be beneficial if photos displayed when a candidate's LinkedIn profile is linked.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carrie
Real Estate, N/A employees
Less than 6 months
Apr 01, 2018
Easy to navigate, source candidates, great feed to recruiting sites with no additional fees.
Easy to navigate, source candidates, great feed to recruiting sites with no additional fees.
Pros
The feature I appreciate most is the ability to post positions on additional sites without extra charges. BrightMove's posting to Indeed, Simply Hired, Glassdoor, and ZipRecruiter simplifies candidate sourcing. The capability to source candidates within the database using keywords and export reports to Excel is also noteworthy.
Cons
I can't think of any features I don't like. Customer support has been excellent, and I haven't encountered any negatives from my perspective.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
Apr 01, 2018
Just wonderful from day one!
Just wonderful from day one!
Pros
The resume search feature, although new to us, has been immensely valuable, as it's not offered by other ATSs.
Cons
It's too early for me to comment as I'm still new to the system. However, like any system, I find the initial setup and template creation less enjoyable, despite being critical to recruitment success.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Juliette
Not Specified, N/A employees
Less than 6 months
Apr 01, 2018
Super easy DB to use, nice to use something that works well, easy to access, and super user friendly
Super easy DB to use, nice to use something that works well, easy to access, and super user friendly
Pros
BrightMove isn't just some unreliable custom site prone to downtime. It's accessible from anywhere, which is crucial for my travels and work. Plus, it includes all the necessary categories for our sales team, ensuring I have the information I need without constantly chasing them for details.
Cons
Currently, I have no issues; accessing the system from any location I work has been problem-free.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Wendy
Human Resources, N/A employees
More than a year
Apr 01, 2018
Great portal for Recuiters
Great portal for Recuiters
Pros
BrightMove for HR offers recruiters a fantastic software solution, featuring a Self Service Portal for applicants to apply directly and connections to various job publishing companies for distributing jobs. Numerous exciting features simplify and enhance recruiters' tasks.
Cons
Expect a high volume of interested candidates/applications for posted jobs with this tool. Screening them properly takes time to ensure qualified candidates.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Adonis
Staffing and Recruiting, N/A employees
Less than a year
Apr 01, 2018
we were gone and it was not a good experience
we were gone and it was not a good experience
Pros
It's simple to use and drives traffic to our website. We've experienced a decline in hits since discontinuing its use.
Cons
The search feature could be improved, especially when trying to pinpoint a nurse based on specialty, discipline, and licensed state among other nurses.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Debbie
Staffing and Recruiting, N/A employees
More than a year
Apr 01, 2018
I feel like BrightMove is very easy to use and a great tool! I was able to pick up quickly.
I feel like BrightMove is very easy to use and a great tool! I was able to pick up quickly.
Pros
What I appreciate most about BrightMove is its user-friendliness. I quickly grasped the system and found it immensely valuable. We've discovered excellent candidates through it, and the time saved is a significant advantage!
Cons
Occasionally, it runs a bit slow, and I have to wait a few seconds when moving from candidate to candidate.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Courtney
Human Resources, N/A employees
Less than 6 months
Apr 01, 2018
I love using Brightmove, it's so user-friendly and easy to organize information!
I love using Brightmove, it's so user-friendly and easy to organize information!
Pros
I love the ability BrightMove gives me to organize my jobs into folders, ensuring easy access. Customizing templates is another feature I truly appreciate!
Cons
My least favorite aspect is that after rating a candidate, the page readjusts while loading, potentially leading to clicking on a resume unintentionally.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Cassidy
Not Specified, 51-100 employees
Less than 6 months
Apr 01, 2018
Very easy to learn. Maneuverability and functionality are top notch.
Very easy to learn. Maneuverability and functionality are top notch.
Pros
Having been in the staffing business for 15 years, I've used BrightMove for 8, finding it easy to adapt to.
Cons
I'd like to see the payroll function added to the software. This would eliminate the need for additional software for this task.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Anonymous
Not Specified, 11-50 employees
More than a year
Apr 01, 2018
Best value and services/ Definitely recommend!
Best value and services/ Definitely recommend!
Pros
BrightMove is incredibly intuitive and cost-effective, constantly introducing new enhancements. As an HR Director, the automatic job posting to relevant boards saves time and attracts quality candidates.
Cons
No major complaints; I love this product. Integrating with Paycom for uploading employee information would be a bonus, but it's not a deal-breaker.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
Apr 01, 2018
Great! Very user-friendly and the customer service resources for support are fantastic.
Great! Very user-friendly and the customer service resources for support are fantastic.
Pros
The ease of use is what I enjoy most about the software; it's incredibly user-friendly and simple to navigate.
Cons
Although I appreciate the ability to view resumes in bulk, I don't like that they're in plain HTML text, and there's no easy option to see the actual resume document.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Brittany
Not Specified, N/A employees
Less than 6 months
Apr 01, 2018
I've used a few recruiting tools, and Brightmove just keeps getting better.
I've used a few recruiting tools, and Brightmove just keeps getting better.
Pros
Although I rarely need it, the customer service is excellent and highly responsive.
Cons
I can't really think of anything negative; it's easy to onboard new candidates, update information, and find and contact them. Overall, I enjoy using it.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Anonymous
Not Specified, 11-50 employees
More than a year
Apr 01, 2018
Love it
Love it
Pros
It's easy to use and train others on. I've even recommended it to a friend who owns a staffing company.
Cons
It lacks colorfulness, and I don't like that you can't print resumes directly from the review screen; you have to access the attachment itself.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Tracy
Not Specified, N/A employees
More than a year
Apr 01, 2018
Great ATS.!!!
Great ATS.!!!
Pros
It's an excellent tool for posting jobs and managing candidates. The ability to rate candidates and post jobs across multiple sites is appreciated.
Cons
I'd appreciate the ability to connect the program to Outlook for emailing candidates. Currently, I have to switch out of BrightMove to send emails.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Susan
Not Specified, 11-50 employees
More than a year
Mar 01, 2018
Easy to use!
Easy to use!
Pros
Extremely user-friendly, especially for recruiters. The ease of job posting and candidate submissions is remarkable.
Cons
At the moment, I can't think of anything to dislike; I find it very user-friendly. Integration with its own Dice and Monster accounts would be great instead of relying on external accounts.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tony
Not Specified, N/A employees
More than a year
Mar 01, 2018
Fantastic overall experience.
Fantastic overall experience.
Pros
Great value for money, with unparalleled customer service. Always evolving with new features.
Cons
Reporting has seen improvements but still needs more work. Pay per user can be challenging for some clients.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Kelly
Not Specified, N/A employees
More than a year
Mar 01, 2018
Good stuff. Great support. Kind and responsive and patient. Regular enhancements. Fast.
Good stuff. Great support. Kind and responsive and patient. Regular enhancements. Fast.
Pros
Enables reaching a broad audience effectively.
Cons
It surpasses my IT skills, and sometimes I wish I could do more. Having the ability to email my entire database at once, rather than just 500 at a time, would be great.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Stefan
Insurance, N/A employees
More than a year
Mar 01, 2018
Great Customer Service!
Great Customer Service!
Pros
I love how easy it is to use. The platform's simplicity and user-friendliness are standout features. The customer service options are excellent as well.
Cons
There are some glitches, and I wish there were more reports available. However, it's promising that BrightMove continuously adds new features and considers customer feedback.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Michelle
Human Resources, N/A employees
More than a year
Mar 01, 2018
definitely helps us streamline our recruiting!
definitely helps us streamline our recruiting!
Pros
The ability to track team activity with candidates fosters collaborative recruiting efforts.
Cons
Some tasks can be a bit tedious, requiring multiple clicks to complete, especially when declining unsuitable candidates.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Katie
Not Specified, N/A employees
Less than 6 months
Mar 01, 2018
Very detail oriented system
Very detail oriented system
Pros
The software's versatile capabilities are impressive, particularly its automatic job board postings.
Cons
It could be more intuitive to use. The process of working through jobs can be quite tedious; streamlining it with fewer steps would be beneficial.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Not Specified, 11-50 employees
More than a year
Mar 01, 2018
Excellent recruiting database to organize recruiting process for both small & large staffing teams
Excellent recruiting database to organize recruiting process for both small & large staffing teams
Pros
It's easy to use and navigate, even though we don't utilize all its functions, leaving room for future expansion.
Cons
It's not so much the software but the customer support options that can be an issue. I prefer direct communication rather than going back and forth explaining issues, which can be time-consuming.
Ease of use
10
Value for money
10
Customer Support
7
Functionality
10
Sheena
Staffing and Recruiting, N/A employees
More than a year
Mar 01, 2018
Great product - easy to use
Great product - easy to use
Pros
The ease of use requires minimal training for everyday tasks like candidate submissions and job creation.
Cons
While all reporting can be done, better training is needed. The reporting functionality is available but not easy to locate without guidance.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Scott
Hospital & Health Care, N/A employees
More than a year
Mar 01, 2018
Great ATS, so many features!
Great ATS, so many features!
Pros
Setting up was quick, and the tech support is exceptional. There's a plethora of features I've yet to explore, and the integration with Indeed's easy apply is seamless.
Cons
I had to set up the majority myself, and there are many features I'm still unfamiliar with. East Coast customer support has limited hours, which can be inconvenient when urgent assistance is needed, especially after 3 PM or on weekends.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Kathryn
Not Specified, N/A employees
Less than 6 months
Mar 01, 2018
this is the best resume/client database around. so easy to use and submit to clients.
this is the best resume/client database around. so easy to use and submit to clients.
Pros
It's incredibly user-friendly and cost-effective for a small company. Plus, the customer service is top-notch.
Cons
Sometimes it fails to catch duplicates, but I know they're working on it. Occasionally, it compresses resumes too much.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Julie
Staffing and Recruiting, N/A employees
More than a year
Mar 01, 2018
Bright Move has been great for us because of their Essentials pricing model
Bright Move has been great for us because of their Essentials pricing model
Pros
The pay-per-use model suits our fluctuating volume well. Email support is excellent, and the Outlook integration works smoothly.
Cons
We've faced some challenges with getting the DICE integration to work smoothly from the outset. It's not as visually appealing or straightforward as other solutions. It would be beneficial if the questionnaire function supported grading for better candidate qualification.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 11-50 employees
Less than 6 months
Mar 01, 2018
Bright move gets the job done!
Bright move gets the job done!
Pros
Despite not using BrightMove for six months, reacquainting myself with it was seamless.
Cons
Can't think of anything negative yet.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lena
Not Specified, N/A employees
More than a year
Mar 01, 2018
Very useful tool if populated and maintained properly.
Very useful tool if populated and maintained properly.
Pros
It's incredibly user-friendly, and the real-time support is invaluable. The resume parsing feature and the ability to request additional features are standout aspects.
Cons
A suggestion for improvement would be to make the search results field fully customizable. Currently, it's fixed with specific fields, whereas having the option to choose which fields to display would be better.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Sarah
Management Consulting, N/A employees
More than a year
Mar 01, 2018
I have use since 2011
I have use since 2011
Pros
With over 20 years in recruiting, BrightMove saves me time and keeps me organized.
Cons
The reporting feature could use some enhancement.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stan
Not Specified, N/A employees
More than a year
Mar 01, 2018
Best customer service of any SaaS platform I've used for business, most robust ATS for the money.
Best customer service of any SaaS platform I've used for business, most robust ATS for the money.
Pros
BrightMove's intuitive interface enables new employees to quickly acclimate without extensive training, and its customization ensures it meets our needs.
Cons
The cost of the custom report function is high.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Not Specified, 51-100 employees
More than a year
Mar 01, 2018
Great experience and will continue service.
Great experience and will continue service.
Pros
The software's multifaceted functionality is ideal for HR, staffing, and recruitment firms.
Cons
It doesn't seem easy to navigate or use. The site could benefit from a makeover to simplify the dashboard.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Jada
Not Specified, N/A employees
More than a year
Mar 01, 2018
Able to pick it up within a day due to its ease of use.
Able to pick it up within a day due to its ease of use.
Pros
Building out candidate pipeline stages is one of the system's most advantageous features.
Cons
No issues at the moment.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Alex
Staffing and Recruiting, N/A employees
Less than 6 months
Mar 01, 2018
I use BrightMove daily, very easy to use and a great value for the money you pay.
I use BrightMove daily, very easy to use and a great value for the money you pay.
Pros
Navigating the system is intuitive, and the search function is particularly impressive.
Cons
My only concern about the software is the limited reporting ability. Being able to create reports within BrightMove would make it easier for our clients to generate reports for upper management instead of relying on external tools like Excel.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Veronica
Staffing and Recruiting, N/A employees
More than a year
Mar 01, 2018
My overall experience with Brightmove is satisfying, they recently improve a lot.
My overall experience with Brightmove is satisfying, they recently improve a lot.
Pros
Ease of use, excellent customer service, new Gmail integration, ad-hoc reporting, and robust reporting tools are all notable.
Cons
The dashboard's user configuration options are limited, and ad-hoc reports need improvement. All user-defined fields should be available for creating reports.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Not Specified, 51-100 employees
More than a year
Mar 01, 2018
With them since their beginning in 2005! Awesome customer service and yearly new product launches!
With them since their beginning in 2005! Awesome customer service and yearly new product launches!
Pros
Exceptionally easy to use.
Cons
Searching by job experience level is challenging
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Linda
Not Specified, N/A employees
More than a year
Mar 01, 2018