Total 92 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

29%

3

Stars

2%

2

Stars

0%

1

Stars

4%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Mid Market, 51-100 employees

5.0

Perfect plan for a small team

Pros

The Essential Plan works perfectly for our small team since pricing is based on usage and we never exceed 4 users. Our volume changes frequently, so this flexible model saves us significant money while still giving us access to all features. Email support has been excellent too and they've been really helpful answering all my startup questions as a new user.

Cons

Chat support would be really helpful since there's so much to learn with all the functionality. Email support works fine but having someone to chat with would make things much easier when you're trying to figure stuff out.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

RP
Ratan P.

small Business, 11-50 employees

5.0

simple payroll management tool

Pros

The interface is really userfriendly and I find the functionality solid, managing payroll has been simple with this tool.

Cons

Customer support can be frustrating since it takes forever to actually get connected with someone who can help you out.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

7

Functionality

9

CDB
Cs Dhairya B.

Mid Market, 51-100 employees

4.0

Lets import data with ease

Pros

Flexibility to import payroll data through various formATs is amazing and I really appreciate how smoothly it syncs with our existing payroll system.

Cons

The subscription fees are pretty steep compared to other options out there.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

10

Functionality

9

LH
leela h.

Enterprise, 500+ employees

5.0

Intuitive from the start

Pros

I find it really straightforward to navigate and the interface feels intuitive from day one.

Cons

I'm not a fan of the two-factor authentication requirement

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

AS
Amber s.

small Business, 1-10 employees

5.0

Attractive interface

Pros

The interface looks great and feels really friendly. I appreciate how the payroll timeline flows smoothly and keeps everything organized.

Cons

Not much to complain about. Everything seems solid

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Enterprise, 500+ employees

4.0

Convenient for payroll

Pros

It is really convenient to use. Processing payroll each month has become so much easier with this system.

Cons

sometimes it gets a bit laggy and takes a while to load but nothing too serious

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

small Business, 11-50 employees

5.0

Worth every penny

Pros

Really user-friendly and the record keeping is absolutely top-notch!

Cons

Honestly can't think of much to complain about, though the fees are a bit high. But I'd say its worth it for the peace of mind you get.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mid Market, 51-100 employees

5.0

Helps me with planning ahead

Pros

I can check my paycheck a full day before it actually hits my account which is helpful for planning out my bills and budgeting ahead of time.

Cons

The main drawback is the frequent maintenance periods that make the system unavailable. Sometimes for just a few hours but I've seen outages last up to two days.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

small Business, 11-50 employees

5.0

saves me time for important tasks

Pros

It's really easy to use and getting payroll done happens fast, which frees up time for other business tasks.

Cons

sometimes I run into small hiccups but honestly they're usually my fault. Thankfully there's always a helpful support rep ready to sort things out when I need them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AM
ashleigh m.

Enterprise, 500+ employees

5.0

simple login

Pros

What I really appreciate is how simple it is to access my account and check my pay stubs. The login process is simple and everything loads quickly.

Cons

I can't really think of anything negative to say about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mid Market, 101-500 employees

4.0

interactive with excellent support

Pros

In my opinion, the ATS is incredibly interactive and user-friendly. Their IT support and customer service teams are excellent and really helpful when you need assistance.

Cons

The sheer amount of options and information can be overwhelming and frustrating at times.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

KR
Kimberley R.

Mid Market, 51-100 employees

4.0

User-friendly for essential tracking

Pros

Interface is very user friendly so I picked it up quickly without much training. Navigation feels natural and everything is where you'd expect it to be. It covers all the essential functionality for tracking applicants and managing their profiles effectively.

Cons

It doesn't have all the advanced features you'll find in platforms like Greenhouse or Bullhorn but it covers the essentials to keep things organized.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

E
Elizabeth

Machinery, N/A employees

More than a year

4.0

Great Tool for Applicant Tracking and Sourcing

Pros

I enjoyed how this system enabled me to monitor each applicant's status and adjust it accordingly.

Cons

Searching for applicants based on their status made it challenging to locate some at times.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

D
Daniel

Staffing and Recruiting, N/A employees

More than a year

4.0

Quality Recruiting

Pros

The variety of data options and category portals, along with the candidate evaluation format, make navigation smooth. The choices are satisfactory.

Cons

It takes some time to adjust to the format. Adding more precise categories would be helpful, as it feels a bit vague.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Mid Market, 101-500 employees

4.0

outstanding service for years

Pros

I have been using this for 13 years now and the customer service remains outstanding, they're always there when you need them and actually respond quickly. That's honestly why we picked them in the first place after looking at all the other options. They were the only ones offering a cloud-based platform back then and they've managed to stay ahead of the curve ever since.

Cons

Finding candidates by experience level is tricky since it only works if they've listed their graduation year. There's no automatic texting feature for reaching out to candidates and I don't think there's a way to automatically notify them via email when new positions open up either.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

6

IN
irene n.

Mid Market, 51-100 employees

5.0

Streamlined my workflow awesomely

Pros

Great A.T.S and I.T support make this really stand out. The installation and setup process was very smooth and once configured, it runs reliably without issues. Their support team deserves special mention and they're very helpful and respond quickly whenever I have questions. This tool has definitely streamlined my workflow and saves me considerable time each day. The interface is smooth enough that anyone can pick it up easily, plus the pricing is reasonable for what you get.

Cons

Nothing really bothers me about this platform, it's been awesome and makes my job much simpler.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

9

A
Anonymous

Not Specified, 500+ employees

More than a year

5.0

Brightmove ATS

Pros

This ATS is fantastic, and the IT assistance has been exceptional.

Cons

Pulling some reports can be tricky if you're not familiar with the backend setup.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E
Eric

Human Resources, N/A employees

More than a year

5.0

BrightMove is a flexible ATS that continues to grow

Pros

The flexibility provided by BrightMove is fantastic. They collaborate with us to set up and implement any additions or changes we require. The support team is excellent!

Cons

I can't think of any downsides when using BrightMove.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Andrew

Human Resources, N/A employees

Less than 6 months

5.0

Works great for me

Pros

Tracking my applicants through BrightMove, instead of using folders in Outlook as I did before, has saved me a significant amount of time.

Cons

Currently, I have no complaints about Brightmove; it streamlines my job as a manager.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

C
Chris

Staffing and Recruiting, N/A employees

Less than 6 months

1.0

Don't waste your time as the Onboarding and Customer Service are a Jok

Pros

Its seamless integration with my website was impressive, and receiving a refund was definitely a highlight.

Cons

It was quite difficult to use, and I couldn't even get onboarded for a single license. It felt like a joke.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

4