Total 92 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

29%

3

Stars

2%

2

Stars

0%

1

Stars

4%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

J
Jada

Not Specified, N/A employees

More than a year

5.0

Great experience and will continue service.

Pros

The software's multifaceted functionality is ideal for HR, staffing, and recruitment firms.

Cons

It doesn't seem easy to navigate or use. The site could benefit from a makeover to simplify the dashboard.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A
Alex

Staffing and Recruiting, N/A employees

Less than 6 months

4.0

Able to pick it up within a day due to its ease of use.

Pros

Building out candidate pipeline stages is one of the system's most advantageous features.

Cons

No issues at the moment.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

V
Veronica

Staffing and Recruiting, N/A employees

More than a year

5.0

I use BrightMove daily, very easy to use and a great value for the money you pay.

Pros

Navigating the system is intuitive, and the search function is particularly impressive.

Cons

My only concern about the software is the limited reporting ability. Being able to create reports within BrightMove would make it easier for our clients to generate reports for upper management instead of relying on external tools like Excel.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 51-100 employees

More than a year

4.0

My overall experience with Brightmove is satisfying, they recently improve a lot.

Pros

Ease of use, excellent customer service, new Gmail integration, ad-hoc reporting, and robust reporting tools are all notable.

Cons

The dashboard's user configuration options are limited, and ad-hoc reports need improvement. All user-defined fields should be available for creating reports.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

L
Linda

Not Specified, N/A employees

More than a year

5.0

With them since their beginning in 2005! Awesome customer service and yearly new product launches!

Pros

Exceptionally easy to use.

Cons

Searching by job experience level is challenging

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

D
Dale

Not Specified, N/A employees

More than a year

5.0

Great ATS for the the money

Pros

Transitioning between screens seamlessly, easy learning curve for new users, and the system's affordability are appealing aspects.

Cons

None

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
J.

Not Specified, N/A employees

More than a year

5.0

Very intuitive. When I've had an issue, the live chat provides quick resolution.

Pros

Great value for functionality, seamless integration with our careers site, and exceptional customer support.

Cons

unless candidates have years placed after their degree. Features like auto-texting to candidates and automatic email notifications when new jobs are posted need to be added.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Ann

Online Media, 51-100 employees

5.0

Very "User Friendly" (pun intended).

Pros

Easy to use with excellent documentation and responsive customer service.

Cons

The reporting functionality is somewhat limited but has improved with ad-hoc reporting and is becoming more comprehensive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L
lauren

Staffing and Recruiting, 51-100 employees

More than a year

5.0

Brightmove

Pros

User-friendly with excellent customer service.

Cons

There are search capabilities I'd like to see improved. It would be beneficial to search for jobs and candidates simultaneously.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Alvina

Not Specified, N/A employees

More than a year

4.0

Overall good experience, but would of like the via chat back!

Pros

The ease of use is commendable, making it simpler than completing this survey.

Cons

None encountered.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

5

Functionality

6

JS
Jennie S.

Mid Market, 101-500 employees

4.0

easy with top-notch organization

Pros

I really appreciate how easy this tool is to use and the multi-user login feature has been perfect for our team, everyone can access what they need without any issue. The organization is top-notch, keeping everything neat and easy to find. Customer support deserves special mention too and they're very responsive and always professional when I reach out.

Cons

Finding certain features can be tricky at times and editing specific sections of the site could definitely be more simple.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

C
Chris

Computer Software, 11-50 employees

More than a year

5.0

BrightMove Makes it Easy!

Pros

Efficient, transparent, and user-friendly, BrightMove simplifies daily navigation tasks.

Cons

I wish there were options to send multiple resumes to managers. Clicking on more than one resume to send to managers when needed would be convenient.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

S
Sarah

Staffing and Recruiting, 1-10 employees

Less than 6 months

5.0

BrightMove Review

Pros

Searching for specific items is straightforward, whether by applicant name or position applied for.

Cons

While there's still a chat option for assistance, it's not as straightforward as before, requiring sign-up for another software. Additionally, combining duplicate applicants could be improved, especially for those with name changes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Christina

Mechanical or Industrial Engineering, 51-100 employees

More than a year

5.0

Great software!

Pros

BrightMove offers affordability without compromising on performance compared to higher-priced ATSs.

Cons

The only downside I can think of is that the software's high level of customization can sometimes be overwhelming, making it easy to get lost in the options and integrations. It's a minor inconvenience considering the added functionality, but it can be frustrating when trying to resolve issues quickly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Savannah

Staffing and Recruiting, 51-100 employees

More than a year

5.0

Brightmove Review

Pros

Everything about BrightMove, from its user-friendliness to the note feature, enhances productivity.

Cons

None identified.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

D
Dana

Staffing and Recruiting, 11-50 employees

Less than 6 months

5.0

BrightMove Review

Pros

User-friendly, supports multi-user logins, and maintains excellent organization.

Cons

Some things can be challenging to locate, and certain parts of the site could be made easier to edit.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Maleah

Staffing and Recruiting, 51-100 employees

More than a year

4.0

Feeds to Indeed!

Pros

BrightMove streamlines our job and candidate search processes, with features like the parse resume being particularly beneficial.

Cons

So far, so good.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, N/A employees

More than a year

5.0

I use BrightMove for the entire recruiting cycle.

Pros

Navigating and utilizing BrightMove's top recruiting features is straightforward and reliable.

Cons

Some features seem a bit pricey for the cost.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
Drew

Staffing and Recruiting, 51-100 employees

More than a year

4.0

Brightmove Review

Pros

Learning to use their ATS is quick, and navigating it is seamless. The integration with Indeed is a significant plus.

Cons

We've encountered some trouble with the application process; some applicants struggle to complete it via Indeed.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

E
Eric

Not Specified, 51-100 employees

More than a year

4.0

Easy to use ATS system with good functionality

Pros

The system's ease of use enhances the efficiency of our screening process.

Cons

The search function could be improved.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8