Total 179 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars54%
4
Stars40%
3
Stars6%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Edward
Information Technology and Services, N/A employees
Less than a year
“A solid option for a startup and SME
Pros
It offers all the necessary features at an affordable price, with responsive customer support. The intuitive UI requires minimal training for employees, and the G-Suite and Slack integration is a plus.
Cons
More feature updates are needed to improve functionality and scalability, although the support team and community are responsive to requests and bug fixes.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Maija
Information Technology and Services, 51-100 employees
Less than 6 months
“Good Help Center
Pros
Having everything in one place is the most important aspect.
Cons
Some necessary functions are missing.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
7
Joni
Financial Services, 11-50 employees
Less than 6 months
“Best HR Software I have ever used!
Pros
The ease of use is fantastic, especially with its integration with Outlook and Slack. Having a phone app and self-serve portals for employees and managers is a big plus.
Cons
So far, I haven't encountered any issues. As a startup, we have to create processes from scratch, and the recipes and workflows have facilitated a quick setup.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joanne
Information Technology and Services, N/A employees
Less than 6 months
“Cake HR Review
Pros
It's easy and intuitive to use, with excellent customer service.
Cons
It lacks some features that competitors offer.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Teona
Investment Management, 11-50 employees
Less than 6 months
“HR Module
Pros
It's easy to use with a nice interface.
Cons
The mobile app isn't convenient for managers, and the support team's professionalism and responsiveness can be inconsistent. Presence monitoring also has relevant issues that need addressing.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
3
Functionality
5
Kendra
Human Resources, N/A employees
More than a year
“Church Use
Pros
It's extremely user-friendly, with appealing graphics, and I appreciate the review options.
Cons
There's limited customization available in the org chart.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
7
Functionality
8
Sarah
Wholesale, 11-50 employees
More than a year
“So easy
Pros
This software is easy to learn and use, making it great for tracking various aspects like holidays, sick time, and appointments.
Cons
It would be helpful if individual time off records were more prominently displayed or customizable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Nevena
Information Technology and Services, 51-100 employees
Less than 6 months
“CakeHR
Pros
The intuitiveness and user-friendliness of the software are commendable.
Cons
Interactive guidelines are lacking and should be easily accessible on the website.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Angie
Computer Software, N/A employees
More than a year
“Truly - a piece of cake!
Pros
It's simple and user-friendly, requiring little to no training for most features.
Cons
It lacks sample templates or surveys for performance management, making it challenging to get started. Having a starting base with best practices and measurement samples would be beneficial.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ana
Information Technology and Services, 11-50 employees
More than a year
“Great tool
Pros
I find it straightforward to understand and use with many useful features.
Cons
In my opinion, the mobile platform could use improvements from an admin perspective.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Lucie
Information Technology and Services, N/A employees
Less than 6 months
“Simple software which is missing some basic features
Pros
CakeHR's design is user-friendly, making it easy to onboard new users. Time-off tracking works efficiently, and the org chart feature is helpful.
Cons
Several areas need improvement, such as onboarding management, report filtering, and integration with other systems like Google Calendar. Additionally, the documentation section could be more organized.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
6
Anonymous
Not Specified, 500+ employees
Less than a year
“Easy
Pros
Cake HR helps establish a structure for people management matters and has been excellent for transitioning from Excel to a more modern HR solution.
Cons
Some functionality is lacking compared to global providers, particularly in access rights management and handling different companies within a holding.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Andrea
Education Management, 11-50 employees
More than a year
“CakeHR works for Early Education
Pros
I like that staff can see who else is requesting time off, facilitating teamwork. The outstanding and fast customer service adds to the positive experience.
Cons
It's frustrating that blackout days need to be manually checked for new employees, leading to potential mistakes and misunderstandings.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Richard
Consumer Goods, 101-500 employees
Less than a year
“Excellent option for agile HR
Pros
Getting started and customizing it is straightforward, and the customer service is excellent.
Cons
Fortunately, we haven't encountered any disappointing issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 101-500 employees
More than a year
“UX is great!
Pros
The effort put into designing the app is evident, resulting in a superior visual experience compared to other HR apps.
Cons
There's additional functionality that can be challenging to locate, such as where to upload documentation like the employee handbook. I also wish users could be grouped into multiple teams or views.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
PATRICIA
Real Estate, 11-50 employees
More than a year
“Cake HR user for 5+ years
Pros
The software constantly evolves to meet customer needs, and issues experienced in the past have been resolved satisfactorily. The feature allowing employees to initiate requests for approval by administrators is a plus.
Cons
Navigation can be cumbersome for new users, but overall satisfaction is good.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
7
Laura
Marketing and Advertising, 51-100 employees
More than a year
“Cake HR is a Strategic Partner for Findasense
Pros
It's intuitive, user-friendly, and has a modern look. The constant improvements and the close collaboration with the support team to design processes are highly appreciated.
Cons
We're aiming for a more horizontal organizational structure, but Cake HR's reliance on managers for approvals can be limiting. Automatic approvals help, but it'd be beneficial to explore new organization models.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Lexi
Financial Services, 11-50 employees
Less than 6 months
“Good software for tracking PTO
Pros
Requesting PTO and setting up multiple policies for employees is effortlessly easy.
Cons
The setup was a bit confusing at times, especially when dealing with fractions of days. It can be difficult to input this into the system.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Filippo
Information Technology and Services, 101-500 employees
More than a year
“My review
Pros
Approving pending requests is easy, and the calendar feature allows visibility of when people are away.
Cons
It's often difficult to find the information I need intuitively. I'd like better integration with payroll systems and a more advanced UI design.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
5
Robert
Information Technology and Services, 11-50 employees
Less than a year
“Cake HR - Solid Technology
Pros
CakeHR is straightforward and does exactly what it promises. I particularly appreciate its calendar sync feature.
Cons
I recently took a week off during Easter, using Annual leave for both Good Friday and the Bank Holiday on Monday.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8