Total 179 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

54%

4

Stars

40%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

E

Edward

Information Technology and Services, N/A employees

Less than a year

4.0
June 2019

A solid option for a startup and SME

Pros

It offers all the necessary features at an affordable price, with responsive customer support. The intuitive UI requires minimal training for employees, and the G-Suite and Slack integration is a plus.

Cons

More feature updates are needed to improve functionality and scalability, although the support team and community are responsive to requests and bug fixes.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

M

Maija

Information Technology and Services, 51-100 employees

Less than 6 months

4.0
June 2019

Good Help Center

Pros

Having everything in one place is the most important aspect.

Cons

Some necessary functions are missing.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

7

J

Joni

Financial Services, 11-50 employees

Less than 6 months

5.0
June 2019

Best HR Software I have ever used!

Pros

The ease of use is fantastic, especially with its integration with Outlook and Slack. Having a phone app and self-serve portals for employees and managers is a big plus.

Cons

So far, I haven't encountered any issues. As a startup, we have to create processes from scratch, and the recipes and workflows have facilitated a quick setup.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Joanne

Information Technology and Services, N/A employees

Less than 6 months

5.0
June 2019

Cake HR Review

Pros

It's easy and intuitive to use, with excellent customer service.

Cons

It lacks some features that competitors offer.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

T

Teona

Investment Management, 11-50 employees

Less than 6 months

3.0
June 2019

HR Module

Pros

It's easy to use with a nice interface.

Cons

The mobile app isn't convenient for managers, and the support team's professionalism and responsiveness can be inconsistent. Presence monitoring also has relevant issues that need addressing.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

3

Functionality

5

K

Kendra

Human Resources, N/A employees

More than a year

5.0
June 2019

Church Use

Pros

It's extremely user-friendly, with appealing graphics, and I appreciate the review options.

Cons

There's limited customization available in the org chart.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

7

Functionality

8

S

Sarah

Wholesale, 11-50 employees

More than a year

5.0
June 2019

So easy

Pros

This software is easy to learn and use, making it great for tracking various aspects like holidays, sick time, and appointments.

Cons

It would be helpful if individual time off records were more prominently displayed or customizable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

N

Nevena

Information Technology and Services, 51-100 employees

Less than 6 months

5.0
June 2019

CakeHR

Pros

The intuitiveness and user-friendliness of the software are commendable.

Cons

Interactive guidelines are lacking and should be easily accessible on the website.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Angie

Computer Software, N/A employees

More than a year

5.0
June 2019

Truly - a piece of cake!

Pros

It's simple and user-friendly, requiring little to no training for most features.

Cons

It lacks sample templates or surveys for performance management, making it challenging to get started. Having a starting base with best practices and measurement samples would be beneficial.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Ana

Information Technology and Services, 11-50 employees

More than a year

5.0
June 2019

Great tool

Pros

I find it straightforward to understand and use with many useful features.

Cons

In my opinion, the mobile platform could use improvements from an admin perspective.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

L

Lucie

Information Technology and Services, N/A employees

Less than 6 months

3.0
June 2019

Simple software which is missing some basic features

Pros

CakeHR's design is user-friendly, making it easy to onboard new users. Time-off tracking works efficiently, and the org chart feature is helpful.

Cons

Several areas need improvement, such as onboarding management, report filtering, and integration with other systems like Google Calendar. Additionally, the documentation section could be more organized.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

6

A

Anonymous

Not Specified, 500+ employees

Less than a year

4.0
June 2019

Easy

Pros

Cake HR helps establish a structure for people management matters and has been excellent for transitioning from Excel to a more modern HR solution.

Cons

Some functionality is lacking compared to global providers, particularly in access rights management and handling different companies within a holding.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

7

A

Andrea

Education Management, 11-50 employees

More than a year

5.0
June 2019

CakeHR works for Early Education

Pros

I like that staff can see who else is requesting time off, facilitating teamwork. The outstanding and fast customer service adds to the positive experience.

Cons

It's frustrating that blackout days need to be manually checked for new employees, leading to potential mistakes and misunderstandings.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

R

Richard

Consumer Goods, 101-500 employees

Less than a year

5.0
June 2019

Excellent option for agile HR

Pros

Getting started and customizing it is straightforward, and the customer service is excellent.

Cons

Fortunately, we haven't encountered any disappointing issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 101-500 employees

More than a year

4.0
June 2019

UX is great!

Pros

The effort put into designing the app is evident, resulting in a superior visual experience compared to other HR apps.

Cons

There's additional functionality that can be challenging to locate, such as where to upload documentation like the employee handbook. I also wish users could be grouped into multiple teams or views.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

P

PATRICIA

Real Estate, 11-50 employees

More than a year

4.0
June 2019

Cake HR user for 5+ years

Pros

The software constantly evolves to meet customer needs, and issues experienced in the past have been resolved satisfactorily. The feature allowing employees to initiate requests for approval by administrators is a plus.

Cons

Navigation can be cumbersome for new users, but overall satisfaction is good.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

7

L

Laura

Marketing and Advertising, 51-100 employees

More than a year

4.0
June 2019

Cake HR is a Strategic Partner for Findasense

Pros

It's intuitive, user-friendly, and has a modern look. The constant improvements and the close collaboration with the support team to design processes are highly appreciated.

Cons

We're aiming for a more horizontal organizational structure, but Cake HR's reliance on managers for approvals can be limiting. Automatic approvals help, but it'd be beneficial to explore new organization models.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

L

Lexi

Financial Services, 11-50 employees

Less than 6 months

4.0
June 2019

Good software for tracking PTO

Pros

Requesting PTO and setting up multiple policies for employees is effortlessly easy.

Cons

The setup was a bit confusing at times, especially when dealing with fractions of days. It can be difficult to input this into the system.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

F

Filippo

Information Technology and Services, 101-500 employees

More than a year

3.0
June 2019

My review

Pros

Approving pending requests is easy, and the calendar feature allows visibility of when people are away.

Cons

It's often difficult to find the information I need intuitively. I'd like better integration with payroll systems and a more advanced UI design.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

5

R

Robert

Information Technology and Services, 11-50 employees

Less than a year

4.0
June 2019

Cake HR - Solid Technology

Pros

CakeHR is straightforward and does exactly what it promises. I particularly appreciate its calendar sync feature.

Cons

I recently took a week off during Easter, using Annual leave for both Good Friday and the Bank Holiday on Monday.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8