softwareCakeHR Reviews
158 Reviews
Overall Rating
4.4
158 Reviews
Rating Distribution
5
(81)
4
(65)
3
(11)
2
(1)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Overall Rating
4.4
158 Reviews
Rating Distribution
5
(81)
4
(65)
3
(11)
2
(1)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Filters
Industry
Provider Size
Time Used
The best way to HR management
The best way to HR management
Pros
I found the mobile app of this software really convenient. Setting it up was a breeze, and using it was straightforward. The employee scheduling feature was particularly helpful for managing my projects effectively.
Cons
I couldn't find any downsides to this software; I'm really pleased to have discovered it.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Haba
Newspapers, 1-10 employees
Less than 6 months
Mar 23, 2024
Loving Sage HR
Loving Sage HR
Pros
Sage HR suits our business needs perfectly. It handles annual leave across all our working patterns, and it's very intuitive. Now, we have all our staff on an HR system, and it doesn't cost us anything.
Cons
I prefer telephone support over chat assistance.
Ease of use
10
Value for money
10
Customer Support
7
Functionality
10
Anita
Hospitality, 500+ employees
Less than 6 months
Mar 21, 2024
The Best HR Features With Sage HR
The Best HR Features With Sage HR
Pros
One of the things I appreciate about Sage HR is its excellent HR features, including performance management capabilities. I especially like the time, attendance, and applicant tracking features. Also, the fact that it includes employee scheduling and is mobile-friendly is a big plus.
Cons
I have no regrets after using Sage HR for quite some time now.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Suresh
Mechanical or Industrial Engineering, 101-500 employees
More than a year
Jan 25, 2024
Sage HR is Great
Sage HR is Great
Pros
Managing a team becomes much easier with the annual leave section.
Cons
Sometimes, I find the system a bit clunky and not very user-friendly.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Calum
Telecommunications, 11-50 employees
Less than a year
Jan 13, 2024
It's Isolved 2.0
It's Isolved 2.0
Pros
It served its purpose well for me, although there was a learning curve.
Cons
There's a lot to learn if you're willing to invest the time.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Justin
Human Resources, 11-50 employees
Less than 6 months
Nov 11, 2023
Reliable HR Platform for Small and Medium-Sized Businesses
Reliable HR Platform for Small and Medium-Sized Businesses
Pros
Sage HR's simple and user-friendly interface is what I like about it the most. It's easy for both companies and employees to use. Plus, the support team is always available either through live chat or by scheduling a call.
Cons
Occasionally, I encounter login issues requiring me to re-log in, along with transaction errors from my location.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Md. Zahid
Public Relations and Communications, 1-10 employees
Less than 6 months
Nov 09, 2023
Sage HR
Sage HR
Pros
Sage HR is fantastic for keeping track of my employees' sickness, holidays, and out-of-office time. This is crucial for scheduling payment runs, and it's easy to see where all the staff in the business are located.
Cons
I can't think of anything negative to say about this product; it's incredibly useful.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Jessica
Logistics and Supply Chain, 101-500 employees
More than a year
Oct 15, 2023
Review 2023
Review 2023
Pros
I appreciate that Sage HR is accessible on my mobile device, making it easy for me to view my pay slip and request annual leave.
Cons
When thinking about what I like least, nothing major comes to mind. The only thing I can think of is that the dashboard is visually overwhelming and could be simpler.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Shanice
Events Services, 11-50 employees
More than a year
Sep 19, 2023
Expensive but mostly user friendly
Expensive but mostly user friendly
Pros
It's user-friendly, and the reports it generates are quite helpful.
Cons
The only downside would be the cost of the product.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Gordon
Construction, 101-500 employees
More than a year
Jul 21, 2023
Cool HRM tool
Cool HRM tool
Pros
As someone involved in implementing the solution, I can say it's a decent HRM tool. Its seamless integration with other Sage solutions and external systems is commendable. While it mostly meets expectations, sometimes customization beyond the system's capabilities is required. Overall, it's a good tool.
Cons
In my experience with the solution, there's not much to dislike.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Anonymous
Not Specified, 11-50 employees
More than a year
Jul 02, 2023
Sage HR Review
Sage HR Review
Pros
The application being Salesforce-based makes it easy for IT staff to configure change requests, new processes, and reports.
Cons
The UX feels outdated; both employees and managers are not fond of it. It falls short of being the best in capabilities and processes.
Ease of use
5
Value for money
7
Customer Support
8
Functionality
5
Dina
Transportation/Trucking/Railroad, 500+ employees
More than a year
Jun 01, 2023
Easy App to use
Easy App to use
Pros
By downloading the app, I have access to all the payslips and documentation I need.
Cons
There's nothing negative to say; it's easy to use and straightforward.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Jessica
Construction, 51-100 employees
Less than a year
May 01, 2023
Sage HR
Sage HR
Pros
Employees having access to their payslips and leave requests saves me time on reprinting or following up. It also streamlines payroll processing, and I can quickly view the Org Chart to see reporting structures.
Cons
I don't have any complaints, but I would appreciate more training on the product.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nicole
Human Resources, 1-10 employees
More than a year
May 01, 2023
Works if your company is in a bind
Works if your company is in a bind
Pros
The announcement section and company view feature are great additions. Being able to see employees by face and name rather than just a list is very helpful.
Cons
Setting it up correctly was challenging, and the customer service was poor and unhelpful. Since I'm in the U.S. and they are in the U.K., they always seemed unavailable. For instance, when I needed help at 1 PM on a Thursday, I was told they were closed and to expect a response on Monday. There's only a chat bot on the screen; there's no phone number to call. If you do call, you end up being transferred around until you reach someone who says to call another number, leading you to Canada, where they say you've dialed the wrong number.
Ease of use
4
Value for money
3
Customer Support
3
Functionality
6
Lacey
Telecommunications, 11-50 employees
More than a year
Apr 06, 2023
Convenient for All Time Keeping
Convenient for All Time Keeping
Pros
Everything I need is consolidated in one place. I can track my work time, request time off, and access all my pay stubs since the beginning of my employment.
Cons
I wish it were a bit easier to print documents from Sage.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Rachel
Consumer Services, 1-10 employees
More than a year
Apr 03, 2023
Saves alot of time
Saves alot of time
Pros
The shift scheduling feature helps us optimize production without overloading employees. I appreciate the flexibility of being able to do this remotely, almost as if I'm in the office.
Cons
There's absolutely nothing lacking in this software; it makes interacting with daily work processes so easy, and I feel on top of my game since we started using it.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Tumelo
Accounting, 1-10 employees
Less than a year
Mar 13, 2023
SageHR is a great complement to our HR team
SageHR is a great complement to our HR team
Pros
Sage HR outperforms industry competitors and offers a more satisfying user experience. It works like a charm for managing staff efficiently.
Cons
Sage HR offers virtually everything a company needs to succeed. However, the interface could be improved to enhance the user experience.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Becky
Hospital & Health Care, 101-500 employees
More than a year
Mar 08, 2023
Best and most recommended cloud-based human resource management system
Best and most recommended cloud-based human resource management system
Pros
Using Sage HR has been amazing, starting with its user-friendly interface. I find it easy to use and understand, even for first-timers.
Cons
I haven't encountered any negative impacts while using Sage HR.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Mbonjo
Computer & Network Security, 1-10 employees
Less than a year
Mar 05, 2023
Sage HR fan
Sage HR fan
Pros
The document repository feature allows for easy document sharing with employees, which streamlines communication and document management.
Cons
I believe the workflow and functionality could be enhanced. When trying to filter by location, after updating an employee, I have to return to the main page and reapply the filter for the location. It's not a big deal for one employee, but it becomes time-consuming when updating many. Additionally, Sage HR's workflow is very generic. I can create automated notices and tasks, but can't do much with them except complete them. I have more trust in Outlook tasks because they allow progress updates along the way. You can enter information in notes, but again, it requires several steps when it could be automated.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christy
Health, Wellness and Fitness, 11-50 employees
Less than 6 months
Mar 04, 2023
Excellent Product
Excellent Product
Pros
I found the product easy to use and well-structured.
Cons
Everything seems perfect to me, but I haven't used another product for comparison.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Abdul
Information Technology and Services, 500+ employees
More than a year
Feb 27, 2023
Streamlined Time Management
Streamlined Time Management
Pros
Compared to other products I've used, time sheet management with this product was quite straightforward, and the tracking was clear.
Cons
Compared to other products I've used, the interface wasn't as user-friendly, and it took longer than expected to feel comfortable with it.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
John
Architecture & Planning, 11-50 employees
Less than a year
Feb 16, 2023
sage HR management system
sage HR management system
Pros
Sage HR is the perfect solution for total HR recruitment, applicant tracking, and management. It offers ongoing employee performance evaluation, leave and time shift management, and quick customer service feedback resolution. Plus, it has a mobile version for admin convenience.
Cons
The software operates on a cloud-based system, constantly collecting data and updating online.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dominique
Hospital & Health Care, 101-500 employees
More than a year
Feb 15, 2023
Good-needs to be better
Good-needs to be better
Pros
It seamlessly integrates with Sage accounting software.
Cons
It's quite basic and expensive. It either needs to be more affordable or offer greater value for the price.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
6
Mark
Non-Profit Organization Management, 11-50 employees
More than a year
Feb 02, 2023
Great HR solution
Great HR solution
Pros
Its ease of use and implementation in the workplace are commendable.
Cons
I have nothing negative to report about it.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Ade
Hospitality, 11-50 employees
More than a year
Feb 01, 2023
Excellent Employee Management
Excellent Employee Management
Pros
Our firm utilized Sage HR to streamline personnel management, including remote employees. It provided real-time insights into our workforce, simplifying hiring, shift planning, timesheet management, and performance evaluations.
Cons
It's challenging to identify dislikes, but integrating an HRIS system could provide a more comprehensive organizational view.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Vaidevi
Real Estate, 11-50 employees
Jan 23, 2023
Perfect Human Resource Management Application
Perfect Human Resource Management Application
Pros
Sage HR is the perfect Human Resource Management Application for any enterprise, offering a plethora of features that make HR tasks easier and more manageable.
Cons
Costs can add up with over 200 users, but overall, it's nice and efficient.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Shakil
Information Technology and Services, 101-500 employees
More than a year
Jan 21, 2023
SAGE HR Good product
SAGE HR Good product
Pros
Being web-based, it's easily accessible across various devices.
Cons
It's generally okay, but it could be enhanced by allowing end users to upload their own achievements.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Isaac
Construction, 51-100 employees
More than a year
Jan 18, 2023
Does the job, but UX could be improved
Does the job, but UX could be improved
Pros
While having everything in one place is beneficial, I wish the interface were more user-friendly.
Cons
The UX could use some improvement. The vacation tool is okay, but the feedback tool isn't very useful.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Anonymous
Not Specified, 101-500 employees
More than a year
Jan 17, 2023
Very simple tool for employee management
Very simple tool for employee management
Pros
When it comes to personnel management, Sage HR works flawlessly. It allows employees to request time off, vacations, and sick days, and facilitates document sharing. Its cloud-based nature makes it efficient and scalable, tailored for small and medium-sized businesses to maximize potential.
Cons
While the user interface could be improved for a smoother experience, it's customizable. However, it lacks the ability to add two events on the same day, and meeting international rules for multinational corporations requires some effort.
Ease of use
6
Value for money
7
Customer Support
10
Functionality
6
Ayush
Staffing and Recruiting, 500+ employees
More than a year
Jan 14, 2023
easy and fast software.
easy and fast software.
Pros
This software efficiently manages my staff, from editing pay slips to remote management. I'm impressed with its capabilities.
Cons
Adding certain headings seems complicated in my opinion.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Manou
Management Consulting, 11-50 employees
More than a year
Dec 25, 2022
Easy HR solution
Easy HR solution
Pros
This tool provides an easy way for employees to request time off, holidays, and sick days. It also facilitates document sharing and can be customized to meet organizational needs by adding functionalities and managing access rights.
Cons
Some drawbacks include the constant need to update data centrally and difficulty managing vacation arrangements efficiently.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Samridhi
Real Estate, 11-50 employees
Less than a year
Dec 13, 2022
Little expensive but has everything
Little expensive but has everything
Pros
Sage HR offers a complete HR solution, from employee onboarding to leave management and KPI calculation.
Cons
Maintenance costs can be high with a larger number of users/employees, and customer support can be slow to respond.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Arpita
Information Technology and Services, 51-100 employees
More than a year
Dec 11, 2022
Good product
Good product
Pros
While it took a bit of time to get used to, the ease of use and navigation through the software were perfect once I got the hang of it.
Cons
It takes some time to get used to, but once you do, there's nothing negative to say. I suggest spending time learning the system for easier and faster use.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Melissa
Information Technology and Services, 11-50 employees
More than a year
Dec 09, 2022
It is possible that this could be the best HR software?
It is possible that this could be the best HR software?
Pros
The software offers great basic functionality with a simple UI that's easy to navigate.
Cons
It might be too basic for my needs, but it's acceptable.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tshilidzi
Logistics and Supply Chain, 1-10 employees
Less than a year
Nov 19, 2022
Sage HR - Supporting our charity
Sage HR - Supporting our charity
Pros
The product is easy to use and comes at a fantastic price point for us, making it accessible to all our staff.
Cons
We'd like to see integration with Microsoft logins as a future possibility.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Steven
Education Management, 1-10 employees
Less than 6 months
Nov 15, 2022
Easy automation
Easy automation
Pros
It allows for easy creation of automation, providing ease of use that will undoubtedly advance your business operations.
Cons
Sometimes it may run slowly depending on the internet connection speed, but I didn't have any major issues as I found it overall of good quality and easy to use.
Ease of use
6
Value for money
8
Customer Support
10
Functionality
8
Filiz
Information Technology and Services, 500+ employees
More than a year
Sep 21, 2022
Good HR tool
Good HR tool
Pros
Everything works as expected and fulfills its intended purpose.
Cons
I didn't encounter any cons during my time using it.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Monica
Translation and Localization, 51-100 employees
More than a year
Sep 02, 2022
Sage HR
Sage HR
Pros
The software's easy browsing and clear instructions make it a breeze to work with.
Cons
There's a lack of support from the technical team and occasional ignorance.
Ease of use
8
Value for money
6
Customer Support
5
Functionality
8
amanda
Construction, 51-100 employees
More than a year
Sep 01, 2022
It's fine but that's it
It's fine but that's it
Pros
It gets the job done and is fairly easy to use, although it's not particularly flashy.
Cons
Since this type of software isn't used daily by regular employees, I suggest making the layout much simpler. Also, the site times out quickly, causing loss of unsaved data unless saved every 5 minutes.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Weronika
Computer Software, 101-500 employees
More than a year
Aug 01, 2022
Could this be the best HR software?
Could this be the best HR software?
Pros
Exploring the framework is incredibly easy, requiring thorough preparation beforehand. I appreciate the flexible pricing options based on business needs. The UI is intuitive, and the calendar syncs well with Outlook.
Cons
Currently, I can't think of any cons. I faced several login issues before, but they were remotely resolved.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Conley
Computer Software, 1-10 employees
More than a year
Jul 01, 2022
application very pratical for employees
application very pratical for employees
Pros
This application has transformed our HR processes, making exchanges with HR more fluid.
Cons
Human contact is lacking; informatics has become the new HR.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Najoua
Accounting, 1-10 employees
Less than 6 months
Jun 06, 2022
Sage HR
Sage HR
Pros
This system made a significant impact on our organization; we reduced reliance on numerous employee documents.
Cons
This software is user-friendly and easily accessible.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Unathi
Food Production, 500+ employees
More than a year
Jun 03, 2022
Appropriate for companies that want one system for whole HR/payroll process
Appropriate for companies that want one system for whole HR/payroll process
Pros
Navigating the system is straightforward and doesn't always require extensive training. The reports and dashboards are effective for higher management decision-making. Simple requirements can be easily implemented by administrators.
Cons
If the system isn't maintained properly, data can quickly become outdated, affecting report accuracy. Maintaining correct and regular data entry can be challenging, especially for small companies with few employees.
Ease of use
7
Value for money
8
Customer Support
5
Functionality
7
Vershley
Computer Software, 11-50 employees
More than a year
Feb 04, 2022
Can't turn it off, can't talk to support.
Can't turn it off, can't talk to support.
Pros
We started using this software when it was CakeHR, and it provided cost-effective, solid features for our small team.
Cons
After Sage acquired it, prices increased, and support disappeared. Attempts to cancel went unanswered for months, with Twitter being the only place for Sage responses.
Ease of use
3
Value for money
6
Customer Support
4
Functionality
3
Anonymous
Not Specified, 11-50 employees
More than a year
Dec 05, 2021
Sage HR review
Sage HR review
Pros
It seamlessly integrates with our health insurance coverage. It's easy to use, straightforward, and very private.
Cons
Occasionally, password changes can be problematic, causing delays in resetting them.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
5
Lynda
Non-Profit Organization Management, 51-100 employees
Less than a year
Nov 13, 2021
Totally Recommend
Totally Recommend
Pros
All our HR tasks can be managed efficiently, saving time and costs. It has streamlined many processes for us.
Cons
Integrating with our current system here at the company isn't easy, but we're considering a full switch to Sage HR.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Mmathabo
Law Practice, 101-500 employees
More than a year
Nov 08, 2021
3 out of 5 stars application
3 out of 5 stars application
Pros
It provides the basic functionalities needed for HR processes, with the development team regularly adding new features and updates.
Cons
Critical functionalities still have numerous issues. For example, there's no alert when people exceed the limit for Emergency Days. Also, bugs reported to customer support months ago still persist.
Ease of use
8
Value for money
6
Customer Support
5
Functionality
6
Anna
Computer Software, 101-500 employees
More than a year
Aug 15, 2021
Were satisfied.
Were satisfied.
Pros
I appreciate that customer service is excellent, and someone is always ready to assist you.
Cons
Navigation has been challenging for us so far.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Ashley
Genusas HR House, 10-49 employees
Aug 15, 2021
Everyone should buy CAKE!
Everyone should buy CAKE!
Pros
This software is really user-friendly and simple to operate. Customer support is always available to help you out as well. We love how committed and helpful they are.
Cons
Other than the fact the system glitches sometimes theres nothing wrong with it.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Kristin
Black north inn, 10-49 employees
Aug 01, 2021
Never been better!
Never been better!
Pros
I love how the company is always looking for ways to improve the product. Thats how they manage to stay on top of their game. Would highly recommend them!
Cons
Nothing!
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
John
Dew Parlors Of America L, 10-49 employees
Aug 01, 2021
Filters
The best way to HR management
The best way to HR management
Pros
I found the mobile app of this software really convenient. Setting it up was a breeze, and using it was straightforward. The employee scheduling feature was particularly helpful for managing my projects effectively.
Cons
I couldn't find any downsides to this software; I'm really pleased to have discovered it.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Haba
Newspapers, 1-10 employees
Less than 6 months
Mar 23, 2024
Loving Sage HR
Loving Sage HR
Pros
Sage HR suits our business needs perfectly. It handles annual leave across all our working patterns, and it's very intuitive. Now, we have all our staff on an HR system, and it doesn't cost us anything.
Cons
I prefer telephone support over chat assistance.
Ease of use
10
Value for money
10
Customer Support
7
Functionality
10
Anita
Hospitality, 500+ employees
Less than 6 months
Mar 21, 2024
The Best HR Features With Sage HR
The Best HR Features With Sage HR
Pros
One of the things I appreciate about Sage HR is its excellent HR features, including performance management capabilities. I especially like the time, attendance, and applicant tracking features. Also, the fact that it includes employee scheduling and is mobile-friendly is a big plus.
Cons
I have no regrets after using Sage HR for quite some time now.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Suresh
Mechanical or Industrial Engineering, 101-500 employees
More than a year
Jan 25, 2024
Sage HR is Great
Sage HR is Great
Pros
Managing a team becomes much easier with the annual leave section.
Cons
Sometimes, I find the system a bit clunky and not very user-friendly.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Calum
Telecommunications, 11-50 employees
Less than a year
Jan 13, 2024
It's Isolved 2.0
It's Isolved 2.0
Pros
It served its purpose well for me, although there was a learning curve.
Cons
There's a lot to learn if you're willing to invest the time.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Justin
Human Resources, 11-50 employees
Less than 6 months
Nov 11, 2023
Reliable HR Platform for Small and Medium-Sized Businesses
Reliable HR Platform for Small and Medium-Sized Businesses
Pros
Sage HR's simple and user-friendly interface is what I like about it the most. It's easy for both companies and employees to use. Plus, the support team is always available either through live chat or by scheduling a call.
Cons
Occasionally, I encounter login issues requiring me to re-log in, along with transaction errors from my location.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Md. Zahid
Public Relations and Communications, 1-10 employees
Less than 6 months
Nov 09, 2023
Sage HR
Sage HR
Pros
Sage HR is fantastic for keeping track of my employees' sickness, holidays, and out-of-office time. This is crucial for scheduling payment runs, and it's easy to see where all the staff in the business are located.
Cons
I can't think of anything negative to say about this product; it's incredibly useful.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Jessica
Logistics and Supply Chain, 101-500 employees
More than a year
Oct 15, 2023
Review 2023
Review 2023
Pros
I appreciate that Sage HR is accessible on my mobile device, making it easy for me to view my pay slip and request annual leave.
Cons
When thinking about what I like least, nothing major comes to mind. The only thing I can think of is that the dashboard is visually overwhelming and could be simpler.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Shanice
Events Services, 11-50 employees
More than a year
Sep 19, 2023
Expensive but mostly user friendly
Expensive but mostly user friendly
Pros
It's user-friendly, and the reports it generates are quite helpful.
Cons
The only downside would be the cost of the product.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Gordon
Construction, 101-500 employees
More than a year
Jul 21, 2023
Cool HRM tool
Cool HRM tool
Pros
As someone involved in implementing the solution, I can say it's a decent HRM tool. Its seamless integration with other Sage solutions and external systems is commendable. While it mostly meets expectations, sometimes customization beyond the system's capabilities is required. Overall, it's a good tool.
Cons
In my experience with the solution, there's not much to dislike.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Anonymous
Not Specified, 11-50 employees
More than a year
Jul 02, 2023
Sage HR Review
Sage HR Review
Pros
The application being Salesforce-based makes it easy for IT staff to configure change requests, new processes, and reports.
Cons
The UX feels outdated; both employees and managers are not fond of it. It falls short of being the best in capabilities and processes.
Ease of use
5
Value for money
7
Customer Support
8
Functionality
5
Dina
Transportation/Trucking/Railroad, 500+ employees
More than a year
Jun 01, 2023
Easy App to use
Easy App to use
Pros
By downloading the app, I have access to all the payslips and documentation I need.
Cons
There's nothing negative to say; it's easy to use and straightforward.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Jessica
Construction, 51-100 employees
Less than a year
May 01, 2023
Sage HR
Sage HR
Pros
Employees having access to their payslips and leave requests saves me time on reprinting or following up. It also streamlines payroll processing, and I can quickly view the Org Chart to see reporting structures.
Cons
I don't have any complaints, but I would appreciate more training on the product.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nicole
Human Resources, 1-10 employees
More than a year
May 01, 2023
Works if your company is in a bind
Works if your company is in a bind
Pros
The announcement section and company view feature are great additions. Being able to see employees by face and name rather than just a list is very helpful.
Cons
Setting it up correctly was challenging, and the customer service was poor and unhelpful. Since I'm in the U.S. and they are in the U.K., they always seemed unavailable. For instance, when I needed help at 1 PM on a Thursday, I was told they were closed and to expect a response on Monday. There's only a chat bot on the screen; there's no phone number to call. If you do call, you end up being transferred around until you reach someone who says to call another number, leading you to Canada, where they say you've dialed the wrong number.
Ease of use
4
Value for money
3
Customer Support
3
Functionality
6
Lacey
Telecommunications, 11-50 employees
More than a year
Apr 06, 2023
Convenient for All Time Keeping
Convenient for All Time Keeping
Pros
Everything I need is consolidated in one place. I can track my work time, request time off, and access all my pay stubs since the beginning of my employment.
Cons
I wish it were a bit easier to print documents from Sage.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Rachel
Consumer Services, 1-10 employees
More than a year
Apr 03, 2023
Saves alot of time
Saves alot of time
Pros
The shift scheduling feature helps us optimize production without overloading employees. I appreciate the flexibility of being able to do this remotely, almost as if I'm in the office.
Cons
There's absolutely nothing lacking in this software; it makes interacting with daily work processes so easy, and I feel on top of my game since we started using it.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Tumelo
Accounting, 1-10 employees
Less than a year
Mar 13, 2023
SageHR is a great complement to our HR team
SageHR is a great complement to our HR team
Pros
Sage HR outperforms industry competitors and offers a more satisfying user experience. It works like a charm for managing staff efficiently.
Cons
Sage HR offers virtually everything a company needs to succeed. However, the interface could be improved to enhance the user experience.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Becky
Hospital & Health Care, 101-500 employees
More than a year
Mar 08, 2023
Best and most recommended cloud-based human resource management system
Best and most recommended cloud-based human resource management system
Pros
Using Sage HR has been amazing, starting with its user-friendly interface. I find it easy to use and understand, even for first-timers.
Cons
I haven't encountered any negative impacts while using Sage HR.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Mbonjo
Computer & Network Security, 1-10 employees
Less than a year
Mar 05, 2023
Sage HR fan
Sage HR fan
Pros
The document repository feature allows for easy document sharing with employees, which streamlines communication and document management.
Cons
I believe the workflow and functionality could be enhanced. When trying to filter by location, after updating an employee, I have to return to the main page and reapply the filter for the location. It's not a big deal for one employee, but it becomes time-consuming when updating many. Additionally, Sage HR's workflow is very generic. I can create automated notices and tasks, but can't do much with them except complete them. I have more trust in Outlook tasks because they allow progress updates along the way. You can enter information in notes, but again, it requires several steps when it could be automated.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christy
Health, Wellness and Fitness, 11-50 employees
Less than 6 months
Mar 04, 2023
Excellent Product
Excellent Product
Pros
I found the product easy to use and well-structured.
Cons
Everything seems perfect to me, but I haven't used another product for comparison.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Abdul
Information Technology and Services, 500+ employees
More than a year
Feb 27, 2023
Streamlined Time Management
Streamlined Time Management
Pros
Compared to other products I've used, time sheet management with this product was quite straightforward, and the tracking was clear.
Cons
Compared to other products I've used, the interface wasn't as user-friendly, and it took longer than expected to feel comfortable with it.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
John
Architecture & Planning, 11-50 employees
Less than a year
Feb 16, 2023
sage HR management system
sage HR management system
Pros
Sage HR is the perfect solution for total HR recruitment, applicant tracking, and management. It offers ongoing employee performance evaluation, leave and time shift management, and quick customer service feedback resolution. Plus, it has a mobile version for admin convenience.
Cons
The software operates on a cloud-based system, constantly collecting data and updating online.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dominique
Hospital & Health Care, 101-500 employees
More than a year
Feb 15, 2023
Good-needs to be better
Good-needs to be better
Pros
It seamlessly integrates with Sage accounting software.
Cons
It's quite basic and expensive. It either needs to be more affordable or offer greater value for the price.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
6
Mark
Non-Profit Organization Management, 11-50 employees
More than a year
Feb 02, 2023
Great HR solution
Great HR solution
Pros
Its ease of use and implementation in the workplace are commendable.
Cons
I have nothing negative to report about it.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Ade
Hospitality, 11-50 employees
More than a year
Feb 01, 2023
Excellent Employee Management
Excellent Employee Management
Pros
Our firm utilized Sage HR to streamline personnel management, including remote employees. It provided real-time insights into our workforce, simplifying hiring, shift planning, timesheet management, and performance evaluations.
Cons
It's challenging to identify dislikes, but integrating an HRIS system could provide a more comprehensive organizational view.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Vaidevi
Real Estate, 11-50 employees
Jan 23, 2023
Perfect Human Resource Management Application
Perfect Human Resource Management Application
Pros
Sage HR is the perfect Human Resource Management Application for any enterprise, offering a plethora of features that make HR tasks easier and more manageable.
Cons
Costs can add up with over 200 users, but overall, it's nice and efficient.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Shakil
Information Technology and Services, 101-500 employees
More than a year
Jan 21, 2023
SAGE HR Good product
SAGE HR Good product
Pros
Being web-based, it's easily accessible across various devices.
Cons
It's generally okay, but it could be enhanced by allowing end users to upload their own achievements.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Isaac
Construction, 51-100 employees
More than a year
Jan 18, 2023
Does the job, but UX could be improved
Does the job, but UX could be improved
Pros
While having everything in one place is beneficial, I wish the interface were more user-friendly.
Cons
The UX could use some improvement. The vacation tool is okay, but the feedback tool isn't very useful.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Anonymous
Not Specified, 101-500 employees
More than a year
Jan 17, 2023
Very simple tool for employee management
Very simple tool for employee management
Pros
When it comes to personnel management, Sage HR works flawlessly. It allows employees to request time off, vacations, and sick days, and facilitates document sharing. Its cloud-based nature makes it efficient and scalable, tailored for small and medium-sized businesses to maximize potential.
Cons
While the user interface could be improved for a smoother experience, it's customizable. However, it lacks the ability to add two events on the same day, and meeting international rules for multinational corporations requires some effort.
Ease of use
6
Value for money
7
Customer Support
10
Functionality
6
Ayush
Staffing and Recruiting, 500+ employees
More than a year
Jan 14, 2023
easy and fast software.
easy and fast software.
Pros
This software efficiently manages my staff, from editing pay slips to remote management. I'm impressed with its capabilities.
Cons
Adding certain headings seems complicated in my opinion.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Manou
Management Consulting, 11-50 employees
More than a year
Dec 25, 2022
Easy HR solution
Easy HR solution
Pros
This tool provides an easy way for employees to request time off, holidays, and sick days. It also facilitates document sharing and can be customized to meet organizational needs by adding functionalities and managing access rights.
Cons
Some drawbacks include the constant need to update data centrally and difficulty managing vacation arrangements efficiently.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Samridhi
Real Estate, 11-50 employees
Less than a year
Dec 13, 2022
Little expensive but has everything
Little expensive but has everything
Pros
Sage HR offers a complete HR solution, from employee onboarding to leave management and KPI calculation.
Cons
Maintenance costs can be high with a larger number of users/employees, and customer support can be slow to respond.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Arpita
Information Technology and Services, 51-100 employees
More than a year
Dec 11, 2022
Good product
Good product
Pros
While it took a bit of time to get used to, the ease of use and navigation through the software were perfect once I got the hang of it.
Cons
It takes some time to get used to, but once you do, there's nothing negative to say. I suggest spending time learning the system for easier and faster use.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Melissa
Information Technology and Services, 11-50 employees
More than a year
Dec 09, 2022
It is possible that this could be the best HR software?
It is possible that this could be the best HR software?
Pros
The software offers great basic functionality with a simple UI that's easy to navigate.
Cons
It might be too basic for my needs, but it's acceptable.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tshilidzi
Logistics and Supply Chain, 1-10 employees
Less than a year
Nov 19, 2022
Sage HR - Supporting our charity
Sage HR - Supporting our charity
Pros
The product is easy to use and comes at a fantastic price point for us, making it accessible to all our staff.
Cons
We'd like to see integration with Microsoft logins as a future possibility.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Steven
Education Management, 1-10 employees
Less than 6 months
Nov 15, 2022
Easy automation
Easy automation
Pros
It allows for easy creation of automation, providing ease of use that will undoubtedly advance your business operations.
Cons
Sometimes it may run slowly depending on the internet connection speed, but I didn't have any major issues as I found it overall of good quality and easy to use.
Ease of use
6
Value for money
8
Customer Support
10
Functionality
8
Filiz
Information Technology and Services, 500+ employees
More than a year
Sep 21, 2022
Good HR tool
Good HR tool
Pros
Everything works as expected and fulfills its intended purpose.
Cons
I didn't encounter any cons during my time using it.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Monica
Translation and Localization, 51-100 employees
More than a year
Sep 02, 2022
Sage HR
Sage HR
Pros
The software's easy browsing and clear instructions make it a breeze to work with.
Cons
There's a lack of support from the technical team and occasional ignorance.
Ease of use
8
Value for money
6
Customer Support
5
Functionality
8
amanda
Construction, 51-100 employees
More than a year
Sep 01, 2022
It's fine but that's it
It's fine but that's it
Pros
It gets the job done and is fairly easy to use, although it's not particularly flashy.
Cons
Since this type of software isn't used daily by regular employees, I suggest making the layout much simpler. Also, the site times out quickly, causing loss of unsaved data unless saved every 5 minutes.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Weronika
Computer Software, 101-500 employees
More than a year
Aug 01, 2022
Could this be the best HR software?
Could this be the best HR software?
Pros
Exploring the framework is incredibly easy, requiring thorough preparation beforehand. I appreciate the flexible pricing options based on business needs. The UI is intuitive, and the calendar syncs well with Outlook.
Cons
Currently, I can't think of any cons. I faced several login issues before, but they were remotely resolved.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Conley
Computer Software, 1-10 employees
More than a year
Jul 01, 2022
application very pratical for employees
application very pratical for employees
Pros
This application has transformed our HR processes, making exchanges with HR more fluid.
Cons
Human contact is lacking; informatics has become the new HR.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Najoua
Accounting, 1-10 employees
Less than 6 months
Jun 06, 2022
Sage HR
Sage HR
Pros
This system made a significant impact on our organization; we reduced reliance on numerous employee documents.
Cons
This software is user-friendly and easily accessible.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Unathi
Food Production, 500+ employees
More than a year
Jun 03, 2022
Appropriate for companies that want one system for whole HR/payroll process
Appropriate for companies that want one system for whole HR/payroll process
Pros
Navigating the system is straightforward and doesn't always require extensive training. The reports and dashboards are effective for higher management decision-making. Simple requirements can be easily implemented by administrators.
Cons
If the system isn't maintained properly, data can quickly become outdated, affecting report accuracy. Maintaining correct and regular data entry can be challenging, especially for small companies with few employees.
Ease of use
7
Value for money
8
Customer Support
5
Functionality
7
Vershley
Computer Software, 11-50 employees
More than a year
Feb 04, 2022
Can't turn it off, can't talk to support.
Can't turn it off, can't talk to support.
Pros
We started using this software when it was CakeHR, and it provided cost-effective, solid features for our small team.
Cons
After Sage acquired it, prices increased, and support disappeared. Attempts to cancel went unanswered for months, with Twitter being the only place for Sage responses.
Ease of use
3
Value for money
6
Customer Support
4
Functionality
3
Anonymous
Not Specified, 11-50 employees
More than a year
Dec 05, 2021
Sage HR review
Sage HR review
Pros
It seamlessly integrates with our health insurance coverage. It's easy to use, straightforward, and very private.
Cons
Occasionally, password changes can be problematic, causing delays in resetting them.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
5
Lynda
Non-Profit Organization Management, 51-100 employees
Less than a year
Nov 13, 2021
Totally Recommend
Totally Recommend
Pros
All our HR tasks can be managed efficiently, saving time and costs. It has streamlined many processes for us.
Cons
Integrating with our current system here at the company isn't easy, but we're considering a full switch to Sage HR.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Mmathabo
Law Practice, 101-500 employees
More than a year
Nov 08, 2021
3 out of 5 stars application
3 out of 5 stars application
Pros
It provides the basic functionalities needed for HR processes, with the development team regularly adding new features and updates.
Cons
Critical functionalities still have numerous issues. For example, there's no alert when people exceed the limit for Emergency Days. Also, bugs reported to customer support months ago still persist.
Ease of use
8
Value for money
6
Customer Support
5
Functionality
6
Anna
Computer Software, 101-500 employees
More than a year
Aug 15, 2021
Were satisfied.
Were satisfied.
Pros
I appreciate that customer service is excellent, and someone is always ready to assist you.
Cons
Navigation has been challenging for us so far.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Ashley
Genusas HR House, 10-49 employees
Aug 15, 2021
Everyone should buy CAKE!
Everyone should buy CAKE!
Pros
This software is really user-friendly and simple to operate. Customer support is always available to help you out as well. We love how committed and helpful they are.
Cons
Other than the fact the system glitches sometimes theres nothing wrong with it.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Kristin
Black north inn, 10-49 employees
Aug 01, 2021
Never been better!
Never been better!
Pros
I love how the company is always looking for ways to improve the product. Thats how they manage to stay on top of their game. Would highly recommend them!
Cons
Nothing!
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
John
Dew Parlors Of America L, 10-49 employees
Aug 01, 2021