Total 179 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

54%

4

Stars

40%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

JJ

JOSE JAVIER

Information Technology and Services, 101-500 employees

Less than a year

4.0
June 2019

Using CakeHR

Pros

I appreciate being able to track calendar events and manage vacation requests.

Cons

The documentation and walkthrough for complex features can be challenging.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

S

Shoaib

Financial Services, 11-50 employees

Less than 6 months

5.0
June 2019

Stop Looking, this is it.

Pros

It's very user-friendly and highly customizable. The support is responsive, and user input drives continuous improvement.

Cons

Resolving issues might take time due to the volume of feedback, but the important thing is that they do get resolved eventually.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

M

Max

Real Estate, 51-100 employees

More than a year

5.0
June 2019

Everything we need and a bit more

Pros

It's user-friendly across all applications for all employees.

Cons

I believe the price could be better, and there are limitations to the org chart.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anna

Commercial Real Estate, N/A employees

More than a year

5.0
June 2019

Cake is great for small companies

Pros

Setting it up was a breeze, and it's quite user-friendly. It offers some automation features, and pricing is based on users.

Cons

As our needs evolve rapidly, some changes made by the cake team have addressed our requirements, but not all are fully satisfactory yet. Features like choosing a worktime pattern and setting up complex leave policies could be improved.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

7

S

Sana

Marketing and Advertising, 11-50 employees

Less than a year

5.0
June 2019

CakeHR

Pros

The feature for tracking days off and the visible calendar for all associates are valuable.

Cons

While it's easy to use, it's still too simplistic and cannot serve as the sole HR solution for the company, lacking features like payroll, expense management, and comprehensive time off tracking.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

J

Julie

Computer Software, 11-50 employees

More than a year

5.0
June 2019

Excellent Product!

Pros

Managing time off for multiple teams and various types of leave is effortless with this tool. The mobile app and email capabilities make it easy to use on the go. I particularly like the option to accept time off requests directly from emails with a single click.

Cons

I wish I could set the admin to only send me my team's requests to avoid receiving emails for the entire company. Editing time off requests is difficult after approval, and there's uncertainty about whether changes are logged correctly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

L

Lee

Internet, 11-50 employees

More than a year

4.0
June 2019

A great HR platform for smaller companies

Pros

The simplicity and ease of setup of the software are commendable. It provides a good overview of who is off and why, which is helpful for our organization.

Cons

The permissions model doesn't suit smaller companies well, and it could become problematic as the company grows, especially for setting up complex permissions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

C

Craig

Furniture, 11-50 employees

More than a year

5.0
June 2019

Great software with a great team behind it

Pros

I appreciate how simple it is for our team to request holidays and monitor sick days. The interface is also nice.

Cons

The app feels somewhat limited, especially lacking a full calendar view.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sarah

Computer Software, 11-50 employees

More than a year

5.0
June 2019

Piece of Cake!

Pros

I adore the simplicity of CakeHR. It's intuitive, visually appealing, and easy to train new employees on. Additionally, integrating with other software through the CakeHR API is seamless.

Cons

I have no complaints about CakeHR. Everything works great for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

SONGYI

Real Estate, 11-50 employees

Less than a year

5.0
June 2019

Great customer support

Pros

Having used CakeHR for a year, I'm highly satisfied with the service, especially the quick and effective customer support. The functions are straightforward and easy to use.

Cons

I can't think of any issues. Keep up the good work!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

More than a year

4.0
June 2019

Basic but decent product

Pros

It's a straightforward product that excels in its purpose.

Cons

Some aspects are more cumbersome than they should be. It's a basic system with not too many advanced features.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

W

Will

Marketing and Advertising, 101-500 employees

More than a year

5.0
May 2019

Great PTO Scheduling & Tracking

Pros

CakeHR simplifies vacation requests, approval notifications, and team availability tracking, making time-off planning a breeze.

Cons

The web interface used to be messy, but it has been mostly cleaned up now. I prefer using the mobile app, which has always had a clean interface.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JC

JAMELLE CLEOFAS

Transportation/Trucking/Railroad, 11-50 employees

5.0
April 2019

CAKEHR REVIEW

Pros

The app allows us to manage employees efficiently on the go, keeping track of schedules and daily tasks conveniently.

Cons

I appreciate that employee management is made paperless and accessible everywhere.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Santhosh

Computer Software, 101-500 employees

More than a year

5.0
April 2019

One is too many on CakeHR

Pros

CakeHR is among the top tools for employee management, easy to set up, and packed with useful features like employee timesheets, leave management, and reporting.

Cons

Currently, I have no complaints. CakeHR is performing well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

W

Wesley

Computer Software, 11-50 employees

More than a year

3.0
April 2019

Looks great, but functionality is too basic

Pros

It's easily accessible online.

Cons

There are numerous issues with the tool. Booking time off can be frustrating, especially if a mistake is made. The mobile app is also lacking in functionality.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

5

Functionality

6

A

Anonymous

Not Specified, 11-50 employees

Less than 6 months

3.0
April 2019

CakeHR is good and looking forward for future updates

Pros

It's easy to navigate with fast access, and the mobile app integration with Slack and Google Calendar is seamless.

Cons

The lack of a recruitment module is disappointing, and there's limited customization available.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

8

Functionality

6

E

EBIN

Human Resources, 11-50 employees

Less than a year

4.0
March 2019

One of the best HR management solution on the market

Pros

Cake HR is indispensable for managing employee data and attendance. The automatic salary form generation feature is particularly impressive.

Cons

Generating salary slips can be slow, especially on the mobile app.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 101-500 employees

Less than 6 months

4.0
March 2019

review

Pros

It's incredibly user-friendly and understandable for all employees.

Cons

It's not fully prepared for effective use, as many features are missing and creating new functionalities takes time.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

3

A

Andrew

Information Technology and Services, 11-50 employees

More than a year

5.0
February 2019

Simple to use for tracking employee leave. Integrates well with slack.

Pros

CakeHR is a convenient online portal for leave requests and team availability management, with excellent Slack integration and useful reminders for birthdays and work milestones.

Cons

So far, I haven't encountered any significant drawbacks.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8