Total 179 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars54%
4
Stars40%
3
Stars6%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
JOSE JAVIER
Information Technology and Services, 101-500 employees
Less than a year
“Using CakeHR
Pros
I appreciate being able to track calendar events and manage vacation requests.
Cons
The documentation and walkthrough for complex features can be challenging.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Shoaib
Financial Services, 11-50 employees
Less than 6 months
“Stop Looking, this is it.
Pros
It's very user-friendly and highly customizable. The support is responsive, and user input drives continuous improvement.
Cons
Resolving issues might take time due to the volume of feedback, but the important thing is that they do get resolved eventually.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Max
Real Estate, 51-100 employees
More than a year
“Everything we need and a bit more
Pros
It's user-friendly across all applications for all employees.
Cons
I believe the price could be better, and there are limitations to the org chart.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Anna
Commercial Real Estate, N/A employees
More than a year
“Cake is great for small companies
Pros
Setting it up was a breeze, and it's quite user-friendly. It offers some automation features, and pricing is based on users.
Cons
As our needs evolve rapidly, some changes made by the cake team have addressed our requirements, but not all are fully satisfactory yet. Features like choosing a worktime pattern and setting up complex leave policies could be improved.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Sana
Marketing and Advertising, 11-50 employees
Less than a year
“CakeHR
Pros
The feature for tracking days off and the visible calendar for all associates are valuable.
Cons
While it's easy to use, it's still too simplistic and cannot serve as the sole HR solution for the company, lacking features like payroll, expense management, and comprehensive time off tracking.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Julie
Computer Software, 11-50 employees
More than a year
“Excellent Product!
Pros
Managing time off for multiple teams and various types of leave is effortless with this tool. The mobile app and email capabilities make it easy to use on the go. I particularly like the option to accept time off requests directly from emails with a single click.
Cons
I wish I could set the admin to only send me my team's requests to avoid receiving emails for the entire company. Editing time off requests is difficult after approval, and there's uncertainty about whether changes are logged correctly.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Lee
Internet, 11-50 employees
More than a year
“A great HR platform for smaller companies
Pros
The simplicity and ease of setup of the software are commendable. It provides a good overview of who is off and why, which is helpful for our organization.
Cons
The permissions model doesn't suit smaller companies well, and it could become problematic as the company grows, especially for setting up complex permissions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Craig
Furniture, 11-50 employees
More than a year
“Great software with a great team behind it
Pros
I appreciate how simple it is for our team to request holidays and monitor sick days. The interface is also nice.
Cons
The app feels somewhat limited, especially lacking a full calendar view.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sarah
Computer Software, 11-50 employees
More than a year
“Piece of Cake!
Pros
I adore the simplicity of CakeHR. It's intuitive, visually appealing, and easy to train new employees on. Additionally, integrating with other software through the CakeHR API is seamless.
Cons
I have no complaints about CakeHR. Everything works great for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
SONGYI
Real Estate, 11-50 employees
Less than a year
“Great customer support
Pros
Having used CakeHR for a year, I'm highly satisfied with the service, especially the quick and effective customer support. The functions are straightforward and easy to use.
Cons
I can't think of any issues. Keep up the good work!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 1-10 employees
More than a year
“Basic but decent product
Pros
It's a straightforward product that excels in its purpose.
Cons
Some aspects are more cumbersome than they should be. It's a basic system with not too many advanced features.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Will
Marketing and Advertising, 101-500 employees
More than a year
“Great PTO Scheduling & Tracking
Pros
CakeHR simplifies vacation requests, approval notifications, and team availability tracking, making time-off planning a breeze.
Cons
The web interface used to be messy, but it has been mostly cleaned up now. I prefer using the mobile app, which has always had a clean interface.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
JAMELLE CLEOFAS
Transportation/Trucking/Railroad, 11-50 employees
“CAKEHR REVIEW
Pros
The app allows us to manage employees efficiently on the go, keeping track of schedules and daily tasks conveniently.
Cons
I appreciate that employee management is made paperless and accessible everywhere.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Santhosh
Computer Software, 101-500 employees
More than a year
“One is too many on CakeHR
Pros
CakeHR is among the top tools for employee management, easy to set up, and packed with useful features like employee timesheets, leave management, and reporting.
Cons
Currently, I have no complaints. CakeHR is performing well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Wesley
Computer Software, 11-50 employees
More than a year
“Looks great, but functionality is too basic
Pros
It's easily accessible online.
Cons
There are numerous issues with the tool. Booking time off can be frustrating, especially if a mistake is made. The mobile app is also lacking in functionality.
Rating Distribution
Ease of use
6
Value for money
4
Customer Support
5
Functionality
6
Anonymous
Not Specified, 11-50 employees
Less than 6 months
“CakeHR is good and looking forward for future updates
Pros
It's easy to navigate with fast access, and the mobile app integration with Slack and Google Calendar is seamless.
Cons
The lack of a recruitment module is disappointing, and there's limited customization available.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
8
Functionality
6
EBIN
Human Resources, 11-50 employees
Less than a year
“One of the best HR management solution on the market
Pros
Cake HR is indispensable for managing employee data and attendance. The automatic salary form generation feature is particularly impressive.
Cons
Generating salary slips can be slow, especially on the mobile app.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
8
Functionality
8
Anonymous
Not Specified, 101-500 employees
Less than 6 months
“review
Pros
It's incredibly user-friendly and understandable for all employees.
Cons
It's not fully prepared for effective use, as many features are missing and creating new functionalities takes time.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
3
Andrew
Information Technology and Services, 11-50 employees
More than a year
“Simple to use for tracking employee leave. Integrates well with slack.
Pros
CakeHR is a convenient online portal for leave requests and team availability management, with excellent Slack integration and useful reminders for birthdays and work milestones.
Cons
So far, I haven't encountered any significant drawbacks.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
8