Total 179 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars54%
4
Stars40%
3
Stars6%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Gonealo
Computer Software, N/A employees
More than a year
“Good product for HR management
Pros
The user interface is extremely easy to navigate, offering all necessary features for efficient team member time-off management.
Cons
Apart from occasional service outages, I have no complaints.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Matt
Computer Software, N/A employees
Less than a year
“Simple, easy to use HR software
Pros
Our team uses it to manage paid time off and remote working policies; it's straightforward and cost-effective.
Cons
It seems designed more for larger teams, requiring some effort to view everyone's calendar instead of just individual team members'.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sarath
Computer Software, N/A employees
More than a year
“I loved cakeHR and User friendly app
Pros
The CakeHR app simplifies tracking maintenance for colleges, schools, and employees, with an easy setup and a convenient dashboard.
Cons
I find the mobile app's features easy to grasp, making it a good option compared to others.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 51-100 employees
More than a year
“Cake HR - its how you manage and track your people!!
Pros
Using it is effortless, providing comprehensive information about individuals in the organization, facilitating tasks such as scheduling meetings, onboarding employees, and requesting time off.
Cons
I feel like it lacks the features needed to keep users engaged daily; adding more functionality would help.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
10
Madeleine
Marketing and Advertising, 11-50 employees
More than a year
“Great, easy to use tool
Pros
It saves all our time-off data, provides an overview of vacation and sick days, and sends reminders for birthdays and work anniversaries. The integration with Slack is also beneficial.
Cons
There's limited flexibility in time off policies, particularly for working students.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Denee
Individual & Family Services, N/A employees
More than a year
“CakeHR use for non-profit organization
Pros
CakeHR is easy to use, requiring minimal training. It's accessible across various platforms and provides detailed leave tracking.
Cons
So far, I haven't encountered any downsides.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
8
Nataliya
Information Technology and Services, 11-50 employees
Less than a year
“so easy to use
Pros
It's user-friendly with many useful features.
Cons
Some features need improvement, but it's encouraging to see the team actively working on it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Heather
Civic & Social Organization, N/A employees
More than a year
“Need Better Reports
Pros
Requesting time off is a straightforward process.
Cons
I'm missing some desired reports.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
5
Dulce
Marketing and Advertising, 51-100 employees
Less than 6 months
“A great solution tu HR processes
Pros
The fast and effective solutions provided on a single platform are what I appreciate the most.
Cons
There's a missed opportunity in personalizing specific aspects of legislation for different countries.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Anonymous
Not Specified, 11-50 employees
Less than a year
“CakeHR review
Pros
It's highly customizable, with weekly updates adding functionality. Customer support is accessible and friendly, and pricing is reasonable.
Cons
Despite frequent new releases leading to bugs, clearer guidelines for onboarding and a more informative knowledge base would be helpful. Basic templates for various modules would also be beneficial.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Adison
Retail, 11-50 employees
More than a year
“Our employees love it!
Pros
The ease of use and the reduction of paper usage are significant advantages.
Cons
It would be great to have a mobile app for a better mobile experience, although the current experience isn't bad.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Nicole
Information Technology and Services, 1-10 employees
Less than 6 months
“Easy to set up and run
Pros
I like the range of price points offered based on business needs. The user interface is intuitive, and the calendar integrates well with Outlook.
Cons
It was inconvenient that the trial version didn't include New Zealand public holidays automatically.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Jennifer
Non-Profit Organization Management, 11-50 employees
Less than 6 months
“BIAD
Pros
It provides a quick overview of vacation, sick, and lieu time.
Cons
Navigating to the snapshot when managing others feels a bit convoluted.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
8
Natalie
Marketing and Advertising, 101-500 employees
More than a year
“A good software for a great price
Pros
It's notably cheaper compared to others in the market and covers time off, employee data, and document storage for all employees. It's straightforward to use.
Cons
I find it inconvenient that I can't download the org chart as a PDF. Instead, I have to download time off reports individually to distribute them to managers.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Danielle
Research, 11-50 employees
Less than 6 months
“Beacon Economics Review
Pros
CakeHR serves as an all-in-one HR platform, allowing me to manage all HR aspects for our company efficiently. I particularly love the Assets, Recipes, Onboarding/Offboarding, and Reporting features.
Cons
I faced some challenges with the PTO policies, particularly regarding bonus PTO items in the additional options section when creating new policies. Also, adding an employee to a policy automatically includes all PTO for that period.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Daria
Information Technology and Services, N/A employees
Less than 6 months
“Easy to use and functional
Pros
CakeHR is incredibly user-friendly, with an intuitive interface that consolidates HR, organizational, accounting, and reimbursement tasks.
Cons
Additional features I'd like to see include document sorting and search capabilities. While onboarding and offboarding tools are useful, they could offer more options.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not Specified, 51-100 employees
More than a year
“User friendly HR app - highly recommend!
Pros
The app is easy to use, which facilitates onboarding new members. It offers many useful functions applicable to our company and others, making it easier to track employee goals and tasks.
Cons
I wish there were more functions to track employees' personal development, like a roadmap for advancement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Marico
Information Technology and Services, N/A employees
Less than a year
“Good functionalities and support
Pros
The support team is great, and the functionalities are impressive.
Cons
Bugs are occasionally detected but promptly resolved.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Kristi?na
Financial Services, 51-100 employees
Less than a year
“CakeHR review
Pros
The ability to adjust features as needed and the simplicity of the software are notable.
Cons
There are no manuals available to share with team members.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Dominik
Information Technology and Services, 11-50 employees
More than a year
“Review
Pros
The easy setup of policies, flexible recipes, and integration with Slack are noteworthy.
Cons
The inability to save report configurations is a significant drawback. The org chart lacks flexibility, and there's a need for more options for customizing reports.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7