Checkr Reviews

“Compliance automation with integrations

Pros

Using the Greenhouse/Vanta integration has been a complete game changer for how we stay on top of compliance. We get fast, clear results that are simple to interpret which takes the guesswork out of audits and security checks. It has organized everything and given us so much peace of mind.

Cons

Occasionally the candidate matching automation in Vanta fails and I feel there's little that can be done to fix that.

“Poor support and misleading services

Pros

Their team follows up promptly but often gives suggestions for extra charges on services I don't want.

Cons

Promised services in background checks never appeared and I find the repeated push for long-term contracts frustrating especially since contract amendments were ignored.

“Frustrating background check experience

Pros

Honestly I can't finish my background check at all because their ID verification system simply doesn't function.

Cons

Completing background checks has been a hassle and I find even high-quality ID submissions are sometimes rejected.

“Responsive support for delays

Pros

They respond promptly whenever problems arise and I've noticed this is especially helpful when background check results take longer than usual.

Cons

Proactive updates are lacking and I noticed the State of Kansas system change and the Fulton, GA cybersecurity attack caused delays without any heads-up.

“smooth navigation and usability

Pros

The system flows smoothly and I find navigating through its features very convenient.

Cons

Downloading all reports at once isn't possible and I would really appreciate a bulk download feature.

“Paperless background checks with integration

Pros

Background checks are centralized in one portal and I appreciate how it integrates directly with BambooHR's hiring process.

Cons

We can't confirm current university enrollment (for example, if an intern is still studying at University A and hasn't graduated yet, I can't verify that through this service). Other than this limitation, we rarely run into problems with the platform. I'm very happy overall.

“Fast and simple background screening

Pros

Compared to other background-check tools I've used this one runs faster, is easier to navigate and I feel much more confident using it.

Cons

Haven't come across any problems yet, up to this point the software has been performing excellently for our team and we haven't had any complaints about how it runs.

“admin-friendly time-saving platform

Pros

for admins the platform is very user-friendly and I find it saves significant time on routine tasks.

Cons

great tool but pricing plans for this tool is pricey. Once I begin adding MVRs and drug screenings, the costs quickly become very expensive.

“Fast background check turnaround

Pros

Results usually come back quickly as long as I make sure the candidate completes all required fields accurately.

Cons

In my experience getting a reply when I ask for help with billing often takes far too long and can be frustrating.

“simple and secure background checks

Pros

Sending a background check is simple and I notice applicants also find the process secure and reliable.

Cons

Honestly there's nothing I dislike about it. I genuinely can't come up with a single thing I would change.

“efficient candidate tracking with better support

Pros

This tool has proven effective and time-saving and I've seen improvements in support response times over recent months.

Cons

There's nothing I really dislike about the product though one enhancement I'd love to see is a quick glance feature to view a candidate's progress. It drives me nuts to have to open a separate window or repeatedly navigate back to the main page whenever I want to check someone else. Personally, I'd prefer having my candidate list anchored to one side with each person's status visible on the other side, similar to how Outlook displays emails so I could scan progress without switching screens. Implementing that would push my efficiency to 100%.

“Paylocity integration with fast support

Pros

Integration with Paylocity's Recruiting Module works easily and I find the customer support consistently responsive.

Cons

I discovered they don't perform background checks on minors so I still have to rely on a separate provider for those screenings.

“easy to use tool !!

Pros

Running checks through Greenhouse is effortless and I can quickly perform a wide range of checks with minimal steps.

Cons

We haven't come across any downsides it actually offers more features than our team requires which feels like overkill.

“Reliable screening with fast turnaround

Pros

The information is consistently reliable and I find the turnaround of files impressively fast while the system remains feasible for all users.

Cons

Would appreciate clearer, more detailed updates on drug screening status and expected timelines so I can manage scheduling and expectations better.

“Easy ATS setup with insightful reports

Pros

Operating and configuring the platform is convenient and I appreciate the insightful reports it generates through the ATS integration.

Cons

report, summary and consent documents weren't required to be downloaded separately, I'd prefer a single combined download to simplify and speed up our internal processes.

“delayed authorization process

Pros

Results are usually delivered ahead of reports and credit checks. I find this efficiency extremely valuable.

Cons

In my experience there's a frustrating lag before we get the authorization or accreditation needed to perform business credit checks because approval must be obtained separately for every state we request, they also require scheduling either a face-to-face or virtual meeting with senior management.

“convenient interface with quick reports

Pros

Honestly the interface feels really feasible and I find it very convenient to navigate. Keeping an eye on the status of reports is simple and I get results back quickly that are thorough.

Cons

I can't find any drawbacks to this tool.

“Rapid screening information delivery

Pros

For me it delivers the information I need really fast!

Cons

no complaints..... everything about it is incredibly convenient for us and their customer service is fantastic.

“HRIS integrated simple screening workflow

Pros

What I like most about this tool is that it integrates directly with my HRIS which makes running background checks fast, feasible and far less of a hassle than before.

Cons

When there's a problem getting a report through it often feels like the file disappears somewhere between systems and for me that makes identifying and fixing the error extremely time-consuming and frustrating.

“User-friendly screening with fast hiring

Pros

Checker is incredibly easy to navigate and once a new employee submits their information the background checks come back very quickly. I really appreciate how that speed helps me keep my hiring process moving without unnecessary delays.

Cons

I honestly can't think of any drawbacks at the moment, from my view this tool performs excellently and I find it genuinely great for our needs.

“simple interface with easy workflow

Pros

I find the interface really feasible. The workflow is simplified enough that anyone can pick it up.

Cons

From my experience the steps that rely on outside vendors are often lengthy and while customer support is honest, their responses aren't very helpful.

“fast results with Recruitee integration

Pros

We receive results very quickly and I find the integration with Recruitee simple which makes the process convenient.

Cons

Right now I don't have any negatives to point out. I like the screening process.

“Frustrating support and poor service

Pros

Compared to the previous provider, I noticed that turnaround here is much faster and more reliable.

Cons

I've been extremely disappointed with their customer service, it is genuinely awful. I have sent numerous emails and follow-ups about a few specific issues I needed assistance with and when I finally get a reply it is often obvious they either didn't read my question closely or they simply don't care enough to provide real help. Dealing with them has become incredibly frustrating and has cost me a lot of time that could have been spent on more productive tasks. There isn't a phone number to call, email is the only channel available which makes getting timely support even harder. Since I'm the one paying for this service, I expected better responsiveness but it feels like they were focused on making the sale, promising everything and then largely ignoring customers after sign-up.

“accurate screening with CRM integration

Pros

Daily use of this tool for background checks proves it to be incredibly user-friendly and I find its integration with our CRM especially helpful for accurate and timely decisions.

Cons

Sometimes I've noticed the turnaround can be slower than I'd like and on a few occasions it has taken quite a while before results come back which can delay our hiring process.

“Delayed results with difficult support

Pros

The layout is clean and simple and I appreciate how quickly I can fill out forms and navigate between multiple candidate profiles.

Cons

Occasionally even minor county searches drag on for weeks before the results come back and that has caused me a lot of frustration. I work with people who are receiving time-sensitive offers and because of the delays I've had situations where candidates ended up losing opportunities because the background check wasn't completed in time. Another frustrating issue is that the SSN trace sometimes flags or suspends a candidate incorrectly, through no fault of theirs and trying to get support to resolve those suspensions has been a real headache because it's so hard to reach someone who can fix it quickly.

“visual report tracking with ATS

Pros

Results are presented neatly and I find it feasible to spot the status of each candidate, with labels from our ATS making monitoring easier.

Cons

Sometimes results arrive later than expected depending on the county and on some occasions they don't line up with what we see in our ATS, in most cases it's traced back to a bug or an integration problem.

“accurate and trustworthy screening reports

Pros

The tool gathers every available resource for thorough background reports and I find the accuracy and trustworthiness consistently impressive.

Cons

Not a con but sometimes I have to wait several days for background check results to return rather than getting them within hours.

“Fast and easy screening platform

Pros

I notice results come back quickly and I find navigating the interface convenient and effortless.

Cons

No complaints from me regarding the tool's overall service and performance.

“Automated case updates with quick fixes

Pros

Cases are automatically updated and I find resolutions are fast and reliable.

Cons

Honestly I haven't found any downsides, it's user-friendly and resolves errors quickly

“aligned ATS screening with fast results

Pros

Opening a candidate's profile, selecting the package and submitting it is simple and I find the workflow easy to follow with quick results every week.

Cons

No complaints to raise about this tool at all.

“High-volume screening with instant integration

Pros

In our high-volume office I rely on this tool to process checks daily and I find the email notifications and logged details keep our team fully informed.

Cons

I understand this isn't a fault of the software but some background checks take much longer because they're from particular jurisdictions or require manual record pulls. I wish more agencies and courts would adopt electronic processes so we wouldn't face these avoidable delays as often.

“feasible platform with responsive support

Pros

The interface is convenient and I find the customer support team consistently helpful which enhances my experience.

Cons

We'd like more flexibility when using multiple service lines, for example, if I choose both a background check and a drug screen, the system forces both to complete before the congreatated report appears which can delay things. Also, it would really help our workflow if the platform supported bulk processing so we could run many checks at once instead of handling them individually.

“aligned and easy screening platform

Pros

I think this platform provides a organized workflow and I find it makes routine tasks much easier for users.

Cons

In my experience our team could use more thorough training on the software to use it confidently.

“Fast and thorough checks with quick support

Pros

Every check is thorough and prompt and I find assistance readily available whenever needed.

Cons

There are times when I don't understand what the results actually indicate or whether any follow-up is required and for what purpose, it becomes confusing so I end up needing to ask for clarification.

“Detailed candidate reports with useful insights

Pros

detailed reports for each candidate are highly informative and I find them extremely useful for decision-making.

Cons

Occasionally I find the turnaround is slower than I'd like when waiting for the results.

“Simple access to detailed screening reports

Pros

The platform is feasible to use and I find reviewing the reports quick and efficient.

Cons

For me the quoted ETAs for certain tasks sometimes run longer than I'd prefer which can be frustrating.

“simple screening tool for daily use

Pros

I find this tool simple to use and my team and I practically use it all the time.

Cons

Since I work in the school system I really wish the tool offered a much more thorough background check.

“Automated pre-adverse notices save time

Pros

When I run a background check, it automatically provides the pre-adverse action notice for me which saves time and keeps things moving smoothly.

Cons

Occasionally the data gets lost on the receiving end and I have to resend the individual's information so they can be retested which is frustrating and slows the process down.

“Flexible pricing with fast turnaround

Pros

One of the things I find most helpful about this tool is how user-friendly the platform is. It allows me to choose and pay only for the specific services I need instead of forcing a single upfront price that covers features I won't use which other platforms tend to do. Another big advantage for me is the fast turnaround, typically I receive background check results within 24-48 hours. In my line of work, speedy processing is crucial for my clients and that quick timing really makes a difference.

Cons

I've consistently had only positive experiences with this tool so I don't have anything I dislike about the platform or their customer service. Every interaction has been smooth and reliable and I haven't found any issues that would make me point out a downside.

“User-friendly system with quick results

Pros

I'm genuinely impressed by how user-friendly the system is and how quickly it delivers results.

Cons

Honestly I've had no problems. I love everything about it.

“indispensable tool for employee screening

Pros

For me it's an indispensable way to run background checks on every recruited potential employee we consider.

Cons

Can't think of a single thing I dislike about this product, nothing about it bothers me.

“Simple interface with prompt support integration

Pros

it's great that how feasible the interface is, it makes using the product extremely simple and convenient. Whenever I've needed help, support has been prompt and I've found it feasible to connect with other products.

Cons

no drawbacks at the moment. nothing comes to mind that concerns me right now.

“easy navigation with quick search access

Pros

I'm finding the interface really feasible and I can quickly locate exactly what I'm searching for.

Cons

Honestly nothing negative to report. I've dealt with four other companies before and up to now I consider this one the best for me. It's fast, makes pulling up old reports effortless, has pages that are simple to navigate and features a clean, user-friendly menu that I appreciate.

“Fast motor vehicle reports for drivers

Pros

At my company the insurance carrier expects us to pull Motor Vehicle Reports for anyone who will drive on set. I really appreciate that I can just send one email and this system gathers all of the sensitive details for me. The turnaround on the reports is incredibly fast which is a lifesaver when I have to clear last-minute drivers right before a shoot.

Cons

Sometimes I get confused going through the reports because they're not very easy to read or understand. It takes me a little extra time to figure out what the numbers are actually showing.

“Smooth corporate screening

Pros

We find this background check service really feasible and easy to use. We only run it for our corporate hires and the whole process has been consistently smooth. What I like most is that candidates enter all of their own information so all we ever have to do is provide an email address and pick the type of background check.

Cons

One thing that bothered me was the yearly credit check requirement. Because of that, our company couldn't really use it fully since we don't need that many checks every year. It felt like an unnecessary extra step for us.

“Reliable onboarding reference for screening needs

Pros

I rely on this tool as a reference for the information required when onboarding new employees.

Cons

Every now and then, the results take longer to show up than I expect. Waiting around can get a bit annoying especially when I need the info quickly.

“No-frills screening with easy setup

Pros

this tool is incredibly simple to get started with for both employers and employees. In my experience, it takes a clear, no-frills approach when collecting and presenting the information needed for hiring a new employee which made the whole process feel feasible and efficient.

Cons

Honestly I don't really have anything bad to say. The tool works really well and I haven't run into anything I dislike so far.

“customizable screening with international options

Pros

I like that I can customize exactly what I need and it even offers international options.

Cons

From what I've noticed some checks can drag on way longer than they really should. It can be a little frustrating when you're on a tight schedule.

“Industry standard for fast screening

Pros

For me it's the industry standard for simple, fast and efficient background checks.

Cons

I wish there was just one account that worked everywhere, instead of having to juggle separate accounts for the US and international use. That would make life a lot easier.

“Paylocity integrated screening automation

Pros

We rely on this tool almost every week. It's incredibly user-friendly and transparent, with optional add-ons and generally fast to reasonable turnaround times. There's a good balance of interaction between us as the client and the employee. What I appreciate most is that, as a client, I only need to provide a valid email address, the candidate and the platform handle everything else. Having tried other background-check services, this has been my best experience to date. I also love that it integrates with Paylocity and implementation was smooth. Overall it makes our process effortless and very easy to manage.

Cons

It would be great to have a dedicated account manager. Right now, I have to open a ticket or submit a query whenever something comes up which feels kind of inconvenient. Having someone live or even a smart bot, to help instantly would be much better.