Kevin
Hospital & Health Care, 11-50 employees
More than a year
“Very Satisfied”
Pros
The software's ease of use is exceptional and the support team is prompt in their responses.
Cons
Some notifications are received in error or delayed, but support addressed this promptly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Taylor
Music, 1-10 employees
Less than 6 months
“Awesome”
Pros
For my small business, this software is the perfect tool for keeping track of employee time.
Cons
I have no complaints about this software; it is great for my small business.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ronda
Construction, 1-10 employees
More than a year
“Love it!”
Pros
Managing project hours, individual job hours and scheduling is a breeze with this software.
Cons
I haven't found anything I dislike or have difficulty figuring out.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Cindy
Construction, 1-10 employees
Less than 6 months
“Kansas City Remodel”
Pros
We appreciate its all-inclusive nature, combining scheduling and time clock functions.
Cons
We would appreciate a feature to email photos to customers, as well as notifications for schedule changes and reminders for appointments.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Hugo
Construction, 1-10 employees
Less than 6 months
“Don't know how we lived without ClockShark”
Pros
This software puts an end to weekly calls for hours. It offers multiple reporting options, aiding in estimating and profitability plus the customer service is exceptionally responsive.
Cons
I can not think of anything missing in this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bree
Utilities, 1-10 employees
Less than 6 months
“ClockShark”
Pros
Tired of paper time sheets? This software is the solution! Now, to get the older crew on board with technology!
Cons
No issues or cons encountered yet, thank you!
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Buddy
Construction, 1-10 employees
Less than a year
“Happy with Clockshark”
Pros
Our team finds it easy to use, and the reminders to clock in and out are helpful.
Cons
Time sheets cannot be downloaded from the app, only from the online platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chelsea
Construction, 11-50 employees
Less than 6 months
“First time user”
Pros
The mobile app's convenience is its standout feature.
Cons
There seems to be a difference or delay between the app and the online site.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Courtney
Construction, 11-50 employees
Less than a year
“Impressed ClockShark user”
Pros
I am impressed by how easy it is to use! Adding or modifying employees, jobs, tasks, and departments is easy also their user-friendly interface and excellent support make it even better.
Cons
The only downside I can think of is that the location tracking can be manipulated, but this could be true for any similar program.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Donna
Construction, 1-10 employees
Less than 6 months
“First review”
Pros
Simple to install for our workforce and easy to oversee from the office.
Cons
I found the PTO option confusing initially.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amber
Glass Ceramics & Concrete, 11-50 employees
More than a year
“Easy”
Pros
It is straightforward to use, the mobile app is a great bonus and the customer service was top-notch.
Cons
There's nothing to report on this aspect.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amanda
Consumer Services, 1-10 employees
Less than 6 months
“Scheduling made easy”
Pros
It fulfills its purpose well a simple scheduling app ideal for small businesses like mine.
Cons
As a small software, I have not found any cons about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Heather
Construction, 1-10 employees
More than a year
“Great Program!”
Pros
ClockShark's ease of use extends to both the jobsite and the office, simplifying tasks for everyone involved. And their customer service is always reliable.
Cons
I love ClockShark, I can not think of anything to improve.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael
Facilities Services, 11-50 employees
Less than a year
“Great Addition to our Organization”
Pros
GPS tracking, effortless employee addition, clock-out queries, and payroll reports at week's end are all standout features.
Cons
I wish the GPS would update more frequently than every 15-20 minutes. Additionally, I'd like to see some of my requests implemented rather than just added to the "Product Idea" list.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Amber
Environmental Services, 1-10 employees
“Trying different softwares”
Pros
it remains my go-to choice for its simplicity and effectiveness.
Cons
I do not have much negative feedback, I am currently exploring different options to determine the best to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kat
Hospital & Health Care, 500+ employees
Less than 6 months
“Time tracking solution”
Pros
They serves as a reliable time tracking solution for work purposes, meeting our needs efficiently.
Cons
I have not encountered any real cons yet as I am still trialing the software.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Janice
Veterinary, 11-50 employees
More than a year
“ClockShark Review”
Pros
I find this software incredibly user-friendly and efficient for managing payroll hours and bi-weekly pay.
Cons
I have not encountered anything about this software that I dislike so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Erika
Construction, 11-50 employees
“amazing service”
Pros
The app is user-friendly, available in English and Spanish.
Cons
I wish the software had e-signature capability and integration with our current payroll and Procore.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christine
Construction, 1-10 employees
Less than 6 months
“Dittbrenner Woodworking”
Pros
ClockShark has streamlined many of our processes, from payroll to contractor billing and project tracking.
Cons
The ability to copy and edit times could be improved, perhaps with a drag and drop option.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carla
Industrial Automation, 11-50 employees
Less than 6 months
“New user”
Pros
Learning the software is a breeze users had it figured out within the first week.
Cons
The software is user-friendly, and I have not encountered any problems.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
