Total 459 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

74%

4

Stars

21%

3

Stars

5%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

H

Hannah

Construction, 11-50 employees

More than a year

5.0
June 2025

excellent new features

Pros

The recent upgrades and new features have really taken things to the next level. The reports and job costing are much better now and they work a lot smoother for us than before.

Cons

It would be great if I could assign specific rules to certain people like clock-in and clock-out questions. It would also be helpful to have more employee categories such as managers, Foremen, Crew Leads and Regular Crew.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ME

maria eleonora

Publishing, 1-10 employees

Free Trial

5.0
June 2025

Ideal for bigger companies

Pros

Clockshark is built for tracking labor costs and timesheets which is perfect for big companies with a lot of employees. I find it quite convenient!

Cons

The app works well and has made human resources so much easier. It also integrates with other software which is really convenient.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Brittany

Food & Beverages, 1-10 employees

Less than a year

5.0
June 2025

mobile app is a lifesaver

Pros

This software has really made my job so much easier. Once I got the hang of it, managing employee timesheets became quick and easy.

Cons

No complaints as such. The mobile app is a lifesaver for me. It lets me do timesheets on the go, even when I'm traveling for work.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kevin

Construction, 1-10 employees

Less than a year

5.0
June 2025

convenient for handling payroll

Pros

I love how the location services work and it's so convenient for handling payroll. It's also really easy to download and use across all devices.

Cons

Honestly, there's not much I can complain about. The only issue I had was forgetting to clock out at the end of the day but the auto-punch-out feature took care of it so it wasn't a big deal.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

marvin

Construction, 1-10 employees

Less than a year

5.0
May 2025

Huge help for our field team!

Pros

We love Clockshark. It's simplified everything. Our team in the field has no trouble managing their time, and that accurate data means we can handle payments from the office quickly and know everything is correct.

Cons

so far, I haven't found anything to dislike except maybe the cost, which feels a bit high per user.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

A

adam

Construction, 1-10 employees

More than a year

4.0
May 2025

handles all my time tracking effortlessly

Pros

This tool handles it all for me. I love that it tracks my breaks and lunches automatically, it makes everything so much easier

Cons

I don't have any issues with Clockshark. It's very accurate when I clock in and out and there's never any confusion about late punches.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

B

Bryanna

environmental services, 11-50 employees

Less than a year

5.0
April 2025

simple to clock in and out

Pros

It's really simple for our employees to clock in and out. No confusion at all.

Cons

I'd say this is a really solid product and that's the reason we are using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kayla

Facilities services, 11-50 employees

Less than a year

3.0
April 2025

easy for staff but integration needs work

Pros

as a manager, the biggest victory with Clockshark was how easily my team adopted it. They found it easy and actually pleasant to use.

Cons

The integration part of the program isn't the best and feedback from staff has been very little.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

R

Robyn

automotive, 1-10 employees

Less than 6 months

5.0
March 2025

love the real-time tracking

Pros

Now my employees can clock in and out in real-time right from the job site. No more chasing down timesheets at the end of the week!

Cons

at this point, I honestly don't have any complaints about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

glen

Construction, 11-50 employees

Less than a year

5.0
February 2025

Userfriendly software that needs some polishing

Pros

my employees find it user=friendly and it's not an issue to clock in and out.

Cons

a bit messy and not as polished as I would have liked, plus it doesn't have as many features as I hoped for.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

J

Juan

Construction, 1-10 employees

Less than 6 months

5.0
February 2025

great for manual time tracking

Pros

We found it quite easy to use. Just plug it in and go.

Cons

There's no auto mode setup so I always have to manually clock in.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Blake

staffing and Recruiting, 51-100 employees

Less than a year

5.0
January 2025

Doesn't need mobile signal to run!

Pros

It's not hard to understand and the fact that it works even without a signal on mobile is a huge plus.

Cons

ummm its a bit expensive for my liking.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

D

Drew

Construction, 1-10 employees

More than a year

5.0
January 2025

great but geofence needs manual setup

Pros

my team can easily clock in and out and they get reminders when they arrive at the job site (though I need to remember to add the geoFence!). They also get a reminder every morning to clock in which has been a bit of a struggle with some of them.

Cons

When creating a new job, the geofence can't be enabled by default. You need Zapier to create jobs in Clockshark but there's no way to automatically enable the geofence. That's the only issue I've had in the four years we've been using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LJ

Louisa J.

Mid Market, 101-500 employees

5.0
November 2024

Easy timekeeping, minor hiccups

Pros

I appreciate how easy it is for our team to clock in and out of jobs. The digital system has completely eliminated confusing paperwork and time-keeping feels so much more manageable now.

Cons

One thing msising about time keeping is that I wish our team could clock in for their short breaks like those 2-10 minute ones we take throughout the day.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

sylla

arts and Crafts, 1-10 employees

Less than a year

4.0
November 2024

useful but overpriced for what you get

Pros

Clockshark is super convenient with gPs tracking and job costing features that make everything more efficient.

Cons

Its not that affordable and the integrations are quite limited to be honest. Plus, the reports aren't customizable enough.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

F

Franco

accounting, 1-10 employees

Less than 6 months

5.0
November 2024

accurate time tracking

Pros

Time tracking with gPs for our field teams has been spot-on and super accurate.

Cons

I wish the reporting features were a bit more detailed.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

KM

Kacey M.

Mid Market, 500+ employees

5.0
October 2024

A manager's peace of mind

Pros

I like how simple it is to add new jobs, tasks and employees to the system. The GPS tracking feature gives me peace of mind knowing my team is clocking in at the right locations and times. Managing PTO policies and requests has become much more simple compared to our previous solution.

Cons

Sometimes when I add jobs on the desktop version, they dont show up on my employees' mobile app. Haven't noticed any other syncing issues though.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

C

Cheyenne

Construction, 11-50 employees

Less than a year

4.0
October 2024

gets payroll done fast

Pros

Thanks to how quick and effective it is, we can wrap up payroll in record time. It's been a real game-changer for our workflow

Cons

Found the customer service to be lacking and the app often has server issues.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

7

C

Chitrang

Telecommunications, 11-50 employees

Less than 6 months

4.0
October 2024

great for managing payroll

Pros

This time-keeping tool does its job really well in my opinion. It's easy to use, integrates with other tools and is cost effective. It's also great for managing payroll and tracking employee progress.

Cons

I would want the support team to be a bit more responsive. also, there's sometimes a lag with gPs time tracking. But overall, it's a good tool.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

J

Jamie

staffing and Recruiting, 11-50 employees

Less than a year

5.0
October 2024

love the offline clock-in feature

Pros

I really appreciate how customizable Clockshark is and the best part is that users don't need an internet connection to clock in or out.

Cons

It could be a bit cheaper but that's the case with a lot of software these days.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

R

Renee

Real estate, 11-50 employees

Less than a year

5.0
October 2024

simple to access and handle

Pros

Its easily accessible and tracking time is not tricky at all. I also really like how simple to handle it is.

Cons

There's not much to dislike. I really love the app and how easy it is to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

erin

Hospital & Health Care, 11-50 employees

Less than a year

5.0
September 2024

great help for my HR tasks

Pros

For anyone doing HR and payroll, this is a lifesaver. my daily tasks are no longer a headache and I can actually finish my week without that mountain of admin work

Cons

Never had a problem during my time using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lula

Legal services, 1-10 employees

Less than a year

5.0
August 2024

schedule setup is amazingly easy

Pros

What stood out for me is the ease with which I could set up employee schedules. It really blew me away.

Cons

It's hard to edit time and sometimes it automatically clocks people out without any reason.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

K

Katherine

Logistics and supply Chain, 1-10 employees

Free Trial

4.0
July 2024

Helps me track time

Pros

Love how I can track the time for my temporary employees. It's so user-friendly.

Cons

I haven't found anything I don't like yet but I didn't use the app for too long.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

J

John

security and Investigations, 51-100 employees

Free Trial

5.0
June 2024

No paperwork needed anymore!

Pros

What I like most about Clockshark is that it tracks your hours and automatically sends them to the employer. It eliminates the need for paperwork, which is great for the environment!

Cons

No issue with it so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

svetlana

Construction, 11-50 employees

More than a year

5.0
May 2024

Can easily adjust reports based on my needs

Pros

We found it quite simple to get the hang of. When switching from one project to another, the time automatically rounds up so no odd minutes. Plus, the integration with accounting software through the web connector is great. I can even adjust reports to fit specific criteria like time per project or division.

Cons

The pricing is not very flexible. You have to pay extra for additional users which can get expensive if you're not budgeting carefully. also, there are no other modules apart from time tracking.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

M

megan

Photography, 1-10 employees

Free Trial

5.0
May 2024

perfect for reaching my goals

Pros

It offers all the features I need, plus great support to help me manage my time and reach my goals.

Cons

No complaints from my side. Can't think of anything I'd change.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

magdalena

entertainment, 101-500 employees

Less than a year

5.0
April 2024

Reliable clock control with reminders

Pros

The clock control is really reliable, and the reminders are fantastic for keeping everyone on track. It just works.

Cons

Its been impressive in terms of service delivery.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Ciro

marketing and advertising, 1-10 employees

Less than a year

5.0
April 2024

efficient time management solution

Pros

It helps schedule all activities promptly and manages time efficiently.

Cons

I haven't come across any challenges. It manages time efficiently.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KC

Kaycee C.

Enterprise, 51-100 employees

5.0
March 2024

Pricier but worth it

Pros

The way it streamlines tracking employee hours for payroll processing makes everything so much smoother.

Cons

While it costs more than other options, I think the value justifies the price when you weigh everything out.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

9

CR

Christian R.

small Business, 101-500 employees

3.0
March 2024

Great gps, when it works

Pros

I can track my team's locations using the GPS feature which really helps with managing field operations.

Cons

Employees sometimes shut down the app and lose GPS access completely.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

A

alessandro

architecture & Planning, 1-10 employees

Less than a year

5.0
March 2024

Perfect fit for us

Pros

Clockshark provides a valuable cost estimation option which has boosted our productivity.

Cons

The addition of aI for managing expenses has really improved the app, making it almost flawless.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Ben

Design, 11-50 employees

Less than a year

4.0
January 2024

A flexible Chart

Pros

Using ClockShark feels like having my own customizable Gantt Chart that I can update whenever needed. It ensures everyone stays aligned with the same time frame.

Cons

We really need more color codes on our tables because we have used them all up.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

P

Paul

Construction, 51-100 employees

Less than a year

3.0
December 2023

Great for clocking time

Pros

Signing in and out for shifts could not be simpler.

Cons

I wish there were notifications for when to clock out and in.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

6

Functionality

10

AC

Angela C.

Enterprise, 500+ employees

5.0
November 2023

Streamlined oversight, eager for more

Pros

Managing our team's timekeeping has become incredibly easy with this tool. The app is interactive for employees to use and the website interface makes overseeing everyone's hours easy.

Cons

There was a way for staff to digitally approve their timesheets, lunches, total hours, overtime and all. The team mentioned they've submitted this as a product enhancement request, so fingers crossed it gets implemented soon.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Shawn

Package/Freight Delivery, 11-50 employees

Less than a year

5.0
October 2023

Great Time Tracker

Pros

It is fantastic for keeping track of my hours as an hourly employee. The interface is incredibly user-friendly.

Cons

Although it is a great app, I find the GPS location services to be not very accurate.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

A

Anonymous

Enterprise, 500+ employees

3.0
October 2023

Solid core, needs customization

Pros

The GPS tracking is really helpful, and I love how the app sends reminders to clock in and out. Customer support has been fantastic whenever I've needed help!

Cons

The reporting system doesn't let you customize anything which is frustrating. Sometimes when job scopes sync with Quickbooks, they dont transfer correctly and need manual fixes. It's decent overall, just missing some features we really need.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

7

A

Anonymous

Enterprise, 500+ employees

5.0
October 2023

overall a solid option

Pros

This tool has really helped us track employee hours more accurately and get better job costing data. The customer service response time blew me away and honestly the fastest I've ever experienced. Integration with QuickBooks works smoothly without much trouble. The timesheet layout is fantastic since I can quickly view each person's daily clock-ins and their weekly totals all in one place.

Cons

I'd really like more flexibility with overtime settings and being able to customize hours per week or pay period would be great. It would also be helpful to configure overtime based on provincial rules and add a banked hours feature for individual employees. The automatic break function has some issues too. When it's enabled and someone clocks out for break, the system occasionally gives them a double break entry. Then I have to go in and fix it manually, which is annoying.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Mid Market, 51-100 employees

5.0
October 2023

My go to tool

Pros

Customer service has been fantastic. Coming from a completely manual system, this has been a game-changer for my daily workflow. The learning curve was pretty manageable and I really appreciate how well it integrates with my Desktop QuickBooks. Since I'm in it every day, having something this user-friendly makes a huge difference.

Cons

Nothing really bothers me about this. I'm pretty happy with everything it offers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CK

Christa K.

Enterprise, 51-100 employees

5.0
October 2023

Geofencing genius, messaging missed

Pros

Geofence feature around job sites is really handy for making sure my team remembers to clock in and out when they arrive.

Cons

I wish there were better ways to message employees directly within the app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MP

Mikko P.

Mid Market, 500+ employees

3.0
October 2023

Stellar support, shaky stability

Pros

Their customer support has been excellent and whenever I run into issues, they get resolved quickly.

Cons

The site goes down occasionally and the GPS tracking can be inaccurate at times.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

7

MP

Micah P.

Mid Market, 11-50 employees

5.0
October 2023

Fantastic platform, limited exports

Pros

Tech support here is absolutely fantastic. I've reached out several times and they always deliver. The platform feels really friendly and managing multiple locations has become very easy. I'm constantly finding myself relying on these tools more than I initially expected. Implementation was smooth and hassle-free for our business. I've already recommended this to several clients and at least two of them are thrilled with there decision to switch. Integration with our existing systems was simple too.

Cons

I find it frustrating that there's no export functionality for pages. When I need to share a timesheet with someone who doesnt have access, I'm stuck taking screenshots or paying extra for limited user access each month.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

SS

savannah s.

Mid Market, 101-500 employees

5.0
October 2023

Game-changing reliability and support

Pros

transition from our old system brought a huge improvement in time tracking reliability and we went from 70-75% success rate to 99% with clock-ins actually working. The interface is so user friendly and whenever I've needed help, their support team has been fantastic to work with.

Cons

I wish there was a way for clients to see just their location's calendar with who's scheduled each day.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid Market, 500+ employees

4.0
October 2023

A necessary third-party solution

Pros

Super friendly and easy to use and fills a gap that ADP just doesn't cover. It's frustrating we have to use a third-party solution for tracking clock ins and outs after already investing in ADP but the support team here responds very fast and setup was amazingly simple.

Cons

Nothing negative to report, my team and I haven't encountered any real issues with this platform.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AJ

Ashley J.

Enterprise, 51-100 employees

5.0
October 2023

Smooth tracking

Pros

UI is interactive and makes tracking employee hours effortless. I appreciate how user-friendly everything feels and there's barely any learning curve involved.

Cons

Can't really think of any major issues even the mobile app works well for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Enterprise, 500+ employees

5.0
October 2023

Simplified plumbing business management

Pros

Managing my plumbing business got much easier with this time tracking solution. Clocking in and out is simple and I can quickly see who's working and their location. It's definitely doing what we needed after switching from our old software.

Cons

I still haven't managed to get it working with QuickBooks, maybe I'll figure it out eventually.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AJ

Amali J.

Enterprise, 101-500 employees

5.0
October 2023

best support, shaky sync

Pros

The support team goes above and beyond to help out whenever I need assistance.

Cons

The synchronization can be pretty frustrating, employee clock-in and clock-out times dont always get recorded correctly, which happens more often than it should.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

JK

Jennifer K.

Mid Market, 51-100 employees

5.0
October 2023

Simple and effective for all

Pros

Simple interface that works well for both managers and staff and everyone picks it up quickly without much training needed.

Cons

Nothing really bothers me about this software, it works well for what I need.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

A

Anonymous

Enterprise, 500+ employees

5.0
October 2023

Impressively responsive and personalized

Pros

I am impressed by how responsive the customer service team is. They frequently create personalized instructional videos tailored to our account and specific needs.

Cons

Doesn't really match what we need for our specific industry.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MH

Mindy H.

Mid Market, 500+ employees

4.0
October 2023

Outstanding support, annoying alerts

Pros

interface is really simple and our team picked it up without much training at all. Customer support has been outstanding, honestly the best experience I've had with any software company recently.

Cons

The constant notifications about clocking in and taking breaks are really annoying especially when I've already done both. It doesn't seem to recognize that I'm already logged in or that I just finished my break.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9