ClockShark Reviews

“Great Clocking in and out tracking on employees

Pros

I appreciate how simple it is to clock in and out using the mobile app.

Cons

I dislike the occasional inaccurate tracking when cell phone service is poor.

“Great product

Pros

ClockShark is incredibly easy to use and offers features that competitors lack.

Cons

I wish that notes could transfer to QuickBooks.

“Easiest scheduling and tracking program!

Pros

it keeps us incredibly organized. Switching from paper to this software has streamlined our processes to the point where we could potentially eliminate a staff member.

Cons

I wish ClockShark tracked location before our techs started work, as it would help to see where they are and how far from the site they are. But this is easily solved with a phone call.

“GPS Time Tracking System

Pros

This software is an excellent timesheet app that makes monitoring GPS data for payroll incredibly accurate and straightforward.

Cons

Although the first 30 days are free, you still need to create a subscription.

“Review

Pros

It is user-friendly, and my team picked it up quickly.

Cons

It does not work on the phones of two of my staff members. The timesheet format is not as good on a phone as it is on my desktop, but it is not a major issue.

“Great App

Pros

Clock in and assistance features are accessible for all employees.

Cons

There is nothing we dislike about this app.

“Clock Shark Time tracking

Pros

This program is easy to use and integrates seamlessly with Xero.

Cons

We had some integration trouble, and it does not automatically add hours on export to Xero, I have to manually accept hours.

“Great Timeclock App

Pros

While we are new to ClockShark, it is already proving to be a perfect solution for our needs.

Cons

We are still in the beginning/basic usage stage of ClockShark and have not found anything to be dissatisfied with.

“ClockShark Works

Pros

The GPS time tracking feature is brilliant and something I particularly love about this software.

Cons

Zero complaints, every company should use ClockShark.

“Surprisingly simple and comprehensive

Pros

I really appreciate how simple this time tracking software is to use. The onboarding was surprisingly quick and I found it to be the most comprehensive solution I've tried so far. Everything feels so simple which makes daily use easy.

Cons

I can't really think of any major downsides, everything works smoothly and handles our company's needs perfectly.

“Outstanding tracking and customer service

Pros

The GPS tracking works like leaving a trail and it actually follows where employees go throughout their shift, not just when they clock in and out. Haven't found any other app that does this and it's become one of my favorite features. Customer service is outstanding too; they'll answer your questions through chat in just a few minutes.

Cons

I wish they'd expand the software to include more project management features so I could just use one app. Otherwise, it's a great company.

“Impressive features & proactive support

Pros

Variety of clock-in methods really impressed me & GPS tracking and photo capture through KioskClock effectively prevent buddy punching. I appreciate that employees can view their timesheets throughout the week which eliminates those annoying disputes about incorrect hours later. Customer support has been outstanding even during our trial period. Multiple team members proactively reached out to address my questions and when I called Hans today about a minor QuickBooks issue, he answered directly without any automated systems which is rare these days. Both the app and website are incredibly user-friendly.

Cons

I'd really like to see a "hard" clock-in feature where if someone clocks in within a certain window, it automatically adjusts to 7:00am. Right now my employees are clocking in when they arrive at the job site, but they sit in there cars for a while before actually starting work. I've told them to clock in closer to 7am but you know how that goes. I end up manually adjusting 10-15+ employees who clock in at 6:30 or 6:45 back to 7:00am. Hopefully this will sort itself out eventually.

“Highly mobile with great attachments

Pros

I like how mobile this app is. Everyone on our team can clock in from wherever they're working and the ability to attach photos and documents to time entries is very handy.

Cons

I have no cons to mention.

“Smooth adoption with minor tweaks

Pros

Our service techs are adapting well to the new workflow and honestly, it's pretty easy for them to pick up. Training sessions went smoothly without any major hiccups. The reports this system generates are really helpful for our needs. Preparing payroll has become so much simpler compared to what we used to deal with before. We haven't sent any reports to our payroll company yet since we're still working on that integration piece.

Cons

We could set a different default screen since all our service techs rely on the Crew Clock feature and it would be great if that could be their landing page when they log in. We'd also appreciate having separate settings for each of our shop locations. The scheduling process also needs some improvements which is why we're not using it right now.

“Fantastic service with room to grow

Pros

I absolutely love how responsive the customer service team is & they really listen to feedback and implement suggestions whenever possible. The interface is user-friendly which is crucial when you need to work quickly and efficiently. The reporting features have gotten much better recently, giving tons of useful data that you can actually customize to fit your needs. Implementation was surprisingly smooth and fast. Plus, the integration with Quickbooks and other software works smoothly.

Cons

I'd personally tweak a few things to better match what we need. Honestly, ClockShark doesn't have any major downsides and it handles what we need to get done, though there are some enterprise-level requests that could fit our workflow better.

“Brilliant tracking with setup hurdles

Pros

My team downloads the app on their phones and clocks in directly from there. The geo-fencing feature is brilliant and it uses GPS to make sure people are actually at the job site when they clock in, so there's no way to cheat the system. It really helps me keep track of labor costs for each project since I can see exactly how many hours were spent where. Creating reports is simple too and I can pull up hours by project, total hours for all workers or break it down however I need.

Cons

Setting up new jobs is a trouble since there's no Google Maps integration to help with addresses and you have to type everything manually. Also, I've had reports crash on me a few times which is frustrating when your trying to pull important data.

“Streamlined operations and dedicated support

Pros

The interface feels really interactive and user-friendly. We initially considered it for payroll timekeeping but discovered the real value lies in managing service jobs and keeping our team connected. It's completely streamlined our daily operations and saves us tons of time, plus those real-time updates help us close jobs and get invoices out much faster! Their support team is fantastic & we actually have dedicated account reps who understand our business instead of dealing with some generic call center.

Cons

The only downside is that since they're constantly adding new features, it can take a bit of time to learn all the updates and changes.

“Simple access with one frustrating step

Pros

I find this program really simple to use. Being able to access it from different devices is convenient and I can clock in from my computer at the office or use my phone when I'm on the go.

Cons

Clocking out process has an extra step that I sometimes forget to complete, which can be frustrating when taking breaks.

“Great tracking, limited labor costs

Pros

I can track my payroll employees easily and the document manager handles pretty much all our technical requirements for smooth workflow management. The location tracking feature is incredible & I can see exactly where each employee is at any given time, which has been a game-changer for our logistics operations.

Cons

While it helps with basic payroll creation from the main dashboard, the labor cost features are pretty limited. There's no advanced accounting system which makes it almost useless for handling more complex financial tracking needs.

“An efficiency boost after a learning curve

Pros

I've noticed a real boost in how efficiently I handle scheduling, customer invoicing and payroll prep & it's made my admin work much smoother.

Cons

Its quite difficult to use but once you get the hang of it, everything flows smoothly.