Total 401 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

75%

4

Stars

20%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Enterprise, 51-100 employees

5.0
May 2020

Helpful monitoring with proactive support

Pros

The "Who's working now" feature has been very helpful for monitoring our crew schedules and whereabouts.

Cons

The customer service team is always available but I'd prefer having more control over when conversations start rather than them reaching out first.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

small Business, 500+ employees

5.0
March 2020

User-friendly with a paywall

Pros

I really appreciate how user friendly is it and track my team's daily locations at a glance.

Cons

the only downside is needing a pro subscription just to assign job codes to specific jobs.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

9

A

Anonymous

Enterprise, 11-50 employees

5.0
March 2020

Visual scheduling with mobile limitations

Pros

Everyone's hours are displayed right on the calendar which makes scheduling so much easier to visualize.

Cons

Can't adjust employee hours directly in the mobile app so have to switch to the website every time which is really inconvenient.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

A

Anonymous

Enterprise, 500+ employees

5.0
March 2020

Attractive interface with missing features

Pros

UI is very attractive and clean & the GPS tracking features send helpful notifications so I can verify my team's locations match their reported whereabouts.

Cons

Lack of built-in payroll and onboarding features is disappointing and would save time if these were integrated directly into the system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Enterprise, 500+ employees

5.0
March 2020

best job costing with one access wish

Pros

I needed something to merge employee timesheets with job costing in an accessible way, and this solution really delivered. The flexibility to let individuals or crew leads handle clock-ins is fantastic, plus the early arrival alerts are very useful.

Cons

It would be great if certain admins could access features without showing up directly on timesheets.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JF

Josh F.

Mid Market, 500+ employees

5.0
March 2020

Perfect remote visibility

Pros

What I love is being able to see who's on the clock and their location at any given time. Plus, I can access all this information from anywhere even checked it while I was vacationing in Mexico.

Cons

I haven't run into any major issues so far. Everything seems pretty simple and user-friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RW

Rolette W.

Enterprise, 51-100 employees

4.0
March 2020

Simple after a tough setup

Pros

Setup took some effort initially but once I got everything configured, it became really simple to use and work with.

Cons

The lack of an accountant login is frustrating and this really should be a standard feature for bookkeepers. Since I'm already paying for my employees' access, I shouldn't have to cover costs for my outsourced accounting team too.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

BB

brittney b.

Mid Market, 500+ employees

5.0
March 2020

A game-changing automated system

Pros

The automated time tracking has been a game changer and no more dealing with handwritten timesheets or scrambling to get everything submitted by payroll deadlines. I love how it captures exact clock-in and clock-out times, plus editing is simple when someone forgets to punch in or out. The accounting software integration really aligns calculations and cuts down on manual mistakes. Being able to pull detailed reports for each period makes it so much easier to track hours spent on specific jobs.

Cons

Finding specific reports can be tricky at first, though I usually track down what I need after trying a few different searches.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RC

Renee C.

Mid Market, 101-500 employees

5.0
March 2020

easy and spot-on editing

Pros

I find it simple to operate whether I'm on my computer or using the mobile app. Being able to edit time entries directly from the app keeps our records spot-on and makes weekly payroll processing much faster.

Cons

I haven't run into any real issues with it so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid Market, 101-500 employees

5.0
March 2020

Near-perfect team accountability

Pros

I appreciate how this keeps the whole team accountable and transparent. Scheduling has become smooth and easy. The task tracking feature really helps me stay on top of project timelines and give accurate updates. I never have to worry about forgetting time and materials anymore. Being able to see profitability from job to job and task to task is invaluable. The direct payroll integration saves me from constantly hunting down hours. Plus, going paperless means no more printing timesheets which is great for the environment.

Cons

It doesn't automatically clock you out when you leave the geo-fenced area after being away for a while, which can be frustrating.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid Market, 51-100 employees

5.0
March 2020

Headache-free mobile timekeeping

Pros

This tool has completely eliminated our mobile timekeeping headaches. We've tested other solutions before, but nothing comes close to what this offers. The technology, available features and user-friendly interface create a perfect situation for everyone involved. Training our team took practically no time at all and the technical support staff are incredibly patient, skilled and professional.

Cons

Nothing comes to mind and this application has been great for me!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Enterprise, 101-500 employees

5.0
March 2020

Satisfied with electronic submissions

Pros

I really like being able to get time submissions electronically instead of dealing with those handwritten paper timesheets we used before.

Cons

No cons. I am satisfied with this!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SW

shawn W.

Enterprise, 500+ employees

5.0
March 2020

A game changer for remote crews

Pros

Offline sync feature has been a game changer for us since our crew often works in areas with poor cell coverage. When there's no signal, everything still gets tracked automatically and syncs up later - saves so much trouble. Another thing I really appreciate is how workers can add new jobs or tasks on the fly when I haven't had time to set them up beforehand. The admin controls let me decide what they can modify which gives me the flexibility I need without losing oversight.

Cons

The GPS can be unreliable at times and doesnt always give accurate directions.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Enterprise, 500+ employees

4.0
March 2020

Trouble-free and reliable

Pros

I set it up with no trouble and it works perfectly for everyday tasks.

Cons

I have no cons to mention, it delivers exactly what it promises.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Mid Market, 500+ employees

5.0
March 2020

Smooth mobile management

Pros

Mobile app makes everything so much easier to manage and I really appreciate how simple the timecard system is. Tracking different metrics has become much simpler and the reporting features give me exactly what I need without any issue.

Cons

Its hard to find any real downsides with this one.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

IL

Itzak L.

Enterprise, 101-500 employees

5.0
March 2020

Our top driver monitoring solution

Pros

We've tried various methods to monitor our drivers and this has been our top solution. Since our team consists of driving school instructors, they can clock in using their phones while we track their routes and solving two problems without needing additional software or vehicle tracking devices. Our accountant loves that it syncs easily with Quickbooks Online, so now the responsibility falls on employees to clock in punctually.

Cons

Sometimes I need to remind drivers to sync their data but that's really the only minor thing I can think of.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RS

Robyn s.

Mid Market, 500+ employees

5.0
March 2020

I love it!

Pros

I'm really impressed with how simple this is to use and the instant access to data! No more waiting around for paper timecards to trickle in the next week just to see what hours everyone worked. Being able to check where the team is and track daily job hours in real-time has been a game changer. The best part is how interactive it feels & not a single crew member has pushed back on switching over.

Cons

The GPS timestamps could be more transparent so they adjust to rounded times instead of showing the actual ping times. Would be helpful to see both the original GPS time and any adjustments I make especially to catch if someone's gaming the rounding system by clocking in late. It's a minor gripe though, since paper timecards never gave us this level of detail anyway.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RG

Ricardo G.

Mid Market, 51-100 employees

5.0
March 2020

Simplified tracking, boosted productivity

Pros

Our team picked it up right away when we switched from paper timesheets. Tracking crews and hours has become so much simpler and honestly, we've already seen our labor costs drop while productivity has gone up in just the few months we've been using it.

Cons

I wish there were more advanced reporting features available right now.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

SO

stephen O.

Enterprise, 51-100 employees

5.0
February 2020

User-friendly with integration challenges

Pros

The design is so user-friendly and if you ever need help, their support team is amazing.

Cons

Setting up connections with QuickBooks can be very challenging.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MT

Michelle T.

Mid Market, 500+ employees

5.0
February 2020

Effortless tracking with one limitation

Pros

I like that my team can clock in and out effortlessly across different job sites and various tasks.

Cons

I wish there was a way to modify time entries while employees are still on the clock instead of waiting for them to finish their shift.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10