Total 401 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars75%
4
Stars20%
3
Stars4%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Sue
Construction, 51-100 employees
More than a year
“Exceptional product
Pros
It is straightforward to use and great for managing payroll. Our field staff loves it.
Cons
I am very pleased they added time off ,it is extremely helpful.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Matteo
Photography, 1-10 employees
Less than 6 months
“Software utile per gestione tempo
Pros
I love their Customer support responds also supervisors can clock in on behalf of their team members.
Cons
The mobile function has some bugs, which is why most companies tend to use this software from a PC.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Deb
Medical Practice, 11-50 employees
Less than a year
“ClockShark has streamlined timekeeping for our clinic.
Pros
We opted for ClockShark because of how easily employees can access the time clock from their own devices. The app also detects missed punches and records punch locations, making it easier to address discrepancies promptly.
Cons
My employees reported that the app sometimes did not acknowledge punches, but we suspect it has more to do with those employees not allowing access to location and data on their devices.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Nicholas
Logistics and Supply Chain, 11-50 employees
Less than 6 months
“Decent
Pros
The person we initially spoke to, [sensitive content hidden], was incredibly responsive during the setup process, requiring only a 15-minute call to get everything up and running. Synchronizing it with ADP took just another 15 minutes. The chat support is exceptionally fast, and the responses have been very helpful.
Cons
I wish this was integrated into ADP rather than being a third-party software. It's surprising that such a large company lacks a function to clock in and out.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Renee
Hospital & Health Care, 11-50 employees
More than a year
“Easy program to use
Pros
It is easy to use and to train staff on.
Cons
When I update schedules, Clockshark refreshes and does not return to the area I was working on. I always have to spend time scrolling back to the staff I was updating.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Derek
Construction, 11-50 employees
More than a year
“my review
Pros
ClockShark is incredibly user-friendly, making it is easy to set up for employees.
Cons
I wish that when I select a project, all the photos could be tied to that specific customer or project in a file that we could easily access.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
6
Functionality
6
Tanya
Construction, 11-50 employees
More than a year
“Great Company Asset
Pros
ClockShark has significantly improved our business efficiency. We schedule employees across multiple job locations, verify their work time and location with the GPS feature, and manage their timesheets online.
Cons
I would prefer if the worked time reset at midnight, but I understand they are working on it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carla
Non-Profit Organization Management, 51-100 employees
More than a year
“Overview
Pros
The ability to track and schedule paid time off is a major advantage of this system. Most others in this field haven't incorporated this feature yet. Additionally, tracking employees during their shifts is invaluable.
Cons
Although the GPS tracking allows for tracking employees during work shifts, there are many glitches and inconsistencies. For example, it sometimes shows someone leaving the country and returning within an hour, or their position as in the middle of the woods or a nearby lake. In the "Time Off Requests" area, the filtering system used on the dashboard and timesheet screens should be implemented to avoid having to go through pages of prior authorized requests that include former employees who have been deactivated.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
6
Functionality
6
Gary
Construction, 11-50 employees
More than a year
“rteview
Pros
Scheduling is a breeze with ClockShark.
Cons
It is frustrating that I can not set up time tracking to allocate according to our union pay format, such as premium time after 8 hours of regular work.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Matt
Real Estate, 1-10 employees
More than a year
“Neutral Customer
Pros
I appreciate being able to see where my team is and how long they have been working.
Cons
I wish there was a button to update everyone's location instantly to see where they are at any given moment.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Jacklyn R.
Mid Market, 500+ employees
“lifesaver for a growing business
Pros
Running a small business that's expanding rapidly means I handle everything from scheduling to payroll myself. Tracking all the moving parts daily was becoming overwhelming. This tool has been a lifesaver and it includes everything needed to manage operations effectively and the interface is super easy to use.
Cons
Found a couple areas that could use some tweaking to be more user-friendly but honestly it's been great overall! Haven't run into any features that really disappointed me.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
John
Food Production, 11-50 employees
Less than a year
“30 Minute Break, or not?
Pros
It combines time clock and scheduling functions into one program.
Cons
The annual cost seems a bit expensive to me. The break time calculator is challenging for my business. I would like it to be individualized per employee so I can have the option of how to give the 30-minute paid break.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
8
Functionality
6
Neil
Construction, 1-10 employees
More than a year
“Overkill for me but still useful
Pros
I am looking for a simpler version of this. I only need basic timekeeping functionality, entered manually at the end of the day.
Cons
I feel like we are paying too much for what we use.
Rating Distribution
Ease of use
6
Value for money
4
Customer Support
8
Functionality
10
Melinda
Construction, 11-50 employees
More than a year
“Highly Recommend
Pros
The ease of use is excellent, both in the office and out in the field.
Cons
I wish there was more functionality within the schedule tab, as we use it the most. It would be nice to access all the functions without leaving the tab.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
10
Functionality
6
Amy
Hospitality, 1-10 employees
Less than 6 months
“Great investment
Pros
ClockShark's time clock management has already saved me money within the first month of use. My employees find the app easy to use and appreciate the clear communication it provides.
Cons
I have not encountered any problems with the app so far. The transition has been smooth for both myself and my employees.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Greg
Construction, 11-50 employees
More than a year
“Clock Shark needs clock in rounding!!
Pros
Overall, everything is fantastic. From geofencing to uploading documents for easy access, ClockShark is payroll-friendly and ensures accountability with employee timesheets.
Cons
I am frustrated that the system does not round my employees' start times when they clock in early. For example, if they clock in at 6:45 am for a 7 am start, the system should round it to 7 am automatically. Not having this feature costs me thousands of dollars annually, potentially offsetting any savings from switching to ClockShark.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
4
Dawn
Construction, 11-50 employees
More than a year
“Happy customer for 4 years
Pros
ClockShark's time management and GPS tracking are exceptional for managing employees across multiple locations.
Cons
The PTO feature is good but a bit hard to modify. However, it does an excellent job banking PTO earned, especially if you live in a state that legislates PTO programs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Adrienne
Hospital & Health Care, 11-50 employees
More than a year
“Easy to use.
Pros
The time tracking, scheduling, and GPS features are all very useful.
Cons
When you remove terminated employees, their time off still appears on the list with everybody else's. They should be completely removed from everywhere.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Denise
Construction, 11-50 employees
More than a year
“Wonderful find
Pros
The website's ease of use is exceptional. Everything is clear and straightforward.
Cons
It is frustrating that I can't clock an employee in if they forgot.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Kelly
Construction, 11-50 employees
More than a year
“Is Clock Shark for you?
Pros
The time clock function in ClockShark is user-friendly for both admins and users. Adding projects, employees, and making adjustments if mistakes happen (like when someone forgets to clock in or out) is a smooth process. I've found implementing this tool for my team enjoyable.
Cons
I would like access to job lists and employee lists without having to contact ClockShark for those reports.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9