Total 401 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

75%

4

Stars

20%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

S

Sue

Construction, 51-100 employees

More than a year

5.0
July 2023

Exceptional product

Pros

It is straightforward to use and great for managing payroll. Our field staff loves it.

Cons

I am very pleased they added time off ,it is extremely helpful.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

M

Matteo

Photography, 1-10 employees

Less than 6 months

5.0
July 2023

Software utile per gestione tempo

Pros

I love their Customer support responds also supervisors can clock in on behalf of their team members.

Cons

The mobile function has some bugs, which is why most companies tend to use this software from a PC.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

D

Deb

Medical Practice, 11-50 employees

Less than a year

5.0
July 2023

ClockShark has streamlined timekeeping for our clinic.

Pros

We opted for ClockShark because of how easily employees can access the time clock from their own devices. The app also detects missed punches and records punch locations, making it easier to address discrepancies promptly.

Cons

My employees reported that the app sometimes did not acknowledge punches, but we suspect it has more to do with those employees not allowing access to location and data on their devices.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

N

Nicholas

Logistics and Supply Chain, 11-50 employees

Less than 6 months

5.0
July 2023

Decent

Pros

The person we initially spoke to, [sensitive content hidden], was incredibly responsive during the setup process, requiring only a 15-minute call to get everything up and running. Synchronizing it with ADP took just another 15 minutes. The chat support is exceptionally fast, and the responses have been very helpful.

Cons

I wish this was integrated into ADP rather than being a third-party software. It's surprising that such a large company lacks a function to clock in and out.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

R

Renee

Hospital & Health Care, 11-50 employees

More than a year

4.0
June 2023

Easy program to use

Pros

It is easy to use and to train staff on.

Cons

When I update schedules, Clockshark refreshes and does not return to the area I was working on. I always have to spend time scrolling back to the staff I was updating.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

D

Derek

Construction, 11-50 employees

More than a year

4.0
June 2023

my review

Pros

ClockShark is incredibly user-friendly, making it is easy to set up for employees.

Cons

I wish that when I select a project, all the photos could be tied to that specific customer or project in a file that we could easily access.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

6

Functionality

6

T

Tanya

Construction, 11-50 employees

More than a year

5.0
June 2023

Great Company Asset

Pros

ClockShark has significantly improved our business efficiency. We schedule employees across multiple job locations, verify their work time and location with the GPS feature, and manage their timesheets online.

Cons

I would prefer if the worked time reset at midnight, but I understand they are working on it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Carla

Non-Profit Organization Management, 51-100 employees

More than a year

4.0
June 2023

Overview

Pros

The ability to track and schedule paid time off is a major advantage of this system. Most others in this field haven't incorporated this feature yet. Additionally, tracking employees during their shifts is invaluable.

Cons

Although the GPS tracking allows for tracking employees during work shifts, there are many glitches and inconsistencies. For example, it sometimes shows someone leaving the country and returning within an hour, or their position as in the middle of the woods or a nearby lake. In the "Time Off Requests" area, the filtering system used on the dashboard and timesheet screens should be implemented to avoid having to go through pages of prior authorized requests that include former employees who have been deactivated.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

6

Functionality

6

G

Gary

Construction, 11-50 employees

More than a year

4.0
June 2023

rteview

Pros

Scheduling is a breeze with ClockShark.

Cons

It is frustrating that I can not set up time tracking to allocate according to our union pay format, such as premium time after 8 hours of regular work.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

7

M

Matt

Real Estate, 1-10 employees

More than a year

4.0
June 2023

Neutral Customer

Pros

I appreciate being able to see where my team is and how long they have been working.

Cons

I wish there was a button to update everyone's location instantly to see where they are at any given moment.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

JR

Jacklyn R.

Mid Market, 500+ employees

5.0
June 2023

lifesaver for a growing business

Pros

Running a small business that's expanding rapidly means I handle everything from scheduling to payroll myself. Tracking all the moving parts daily was becoming overwhelming. This tool has been a lifesaver and it includes everything needed to manage operations effectively and the interface is super easy to use.

Cons

Found a couple areas that could use some tweaking to be more user-friendly but honestly it's been great overall! Haven't run into any features that really disappointed me.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

J

John

Food Production, 11-50 employees

Less than a year

5.0
June 2023

30 Minute Break, or not?

Pros

It combines time clock and scheduling functions into one program.

Cons

The annual cost seems a bit expensive to me. The break time calculator is challenging for my business. I would like it to be individualized per employee so I can have the option of how to give the 30-minute paid break.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

8

Functionality

6

N

Neil

Construction, 1-10 employees

More than a year

3.0
June 2023

Overkill for me but still useful

Pros

I am looking for a simpler version of this. I only need basic timekeeping functionality, entered manually at the end of the day.

Cons

I feel like we are paying too much for what we use.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

8

Functionality

10

M

Melinda

Construction, 11-50 employees

More than a year

4.0
June 2023

Highly Recommend

Pros

The ease of use is excellent, both in the office and out in the field.

Cons

I wish there was more functionality within the schedule tab, as we use it the most. It would be nice to access all the functions without leaving the tab.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

10

Functionality

6

A

Amy

Hospitality, 1-10 employees

Less than 6 months

5.0
June 2023

Great investment

Pros

ClockShark's time clock management has already saved me money within the first month of use. My employees find the app easy to use and appreciate the clear communication it provides.

Cons

I have not encountered any problems with the app so far. The transition has been smooth for both myself and my employees.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Greg

Construction, 11-50 employees

More than a year

4.0
June 2023

Clock Shark needs clock in rounding!!

Pros

Overall, everything is fantastic. From geofencing to uploading documents for easy access, ClockShark is payroll-friendly and ensures accountability with employee timesheets.

Cons

I am frustrated that the system does not round my employees' start times when they clock in early. For example, if they clock in at 6:45 am for a 7 am start, the system should round it to 7 am automatically. Not having this feature costs me thousands of dollars annually, potentially offsetting any savings from switching to ClockShark.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

4

D

Dawn

Construction, 11-50 employees

More than a year

5.0
June 2023

Happy customer for 4 years

Pros

ClockShark's time management and GPS tracking are exceptional for managing employees across multiple locations.

Cons

The PTO feature is good but a bit hard to modify. However, it does an excellent job banking PTO earned, especially if you live in a state that legislates PTO programs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Adrienne

Hospital & Health Care, 11-50 employees

More than a year

4.0
June 2023

Easy to use.

Pros

The time tracking, scheduling, and GPS features are all very useful.

Cons

When you remove terminated employees, their time off still appears on the list with everybody else's. They should be completely removed from everywhere.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

D

Denise

Construction, 11-50 employees

More than a year

5.0
June 2023

Wonderful find

Pros

The website's ease of use is exceptional. Everything is clear and straightforward.

Cons

It is frustrating that I can't clock an employee in if they forgot.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

K

Kelly

Construction, 11-50 employees

More than a year

5.0
June 2023

Is Clock Shark for you?

Pros

The time clock function in ClockShark is user-friendly for both admins and users. Adding projects, employees, and making adjustments if mistakes happen (like when someone forgets to clock in or out) is a smooth process. I've found implementing this tool for my team enjoyable.

Cons

I would like access to job lists and employee lists without having to contact ClockShark for those reports.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9