Total 401 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

75%

4

Stars

20%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

ER

Elizabeth R.

Mid Market, 500+ employees

4.0
September 2023

Excellent support, occasional confusion

Pros

ease of use really stands out and customer support has been excellent. We rely on this daily to track employee locations and hours at work.

Cons

Support is helpful when we run into issues but I wish some features were more easy to figure out on our own.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

JG

Julia G.

Mid Market, 101-500 employees

5.0
September 2023

Helpful staff, limited availability

Pros

The staff really goes above and beyond when you run into issues.

Cons

Customer support isn't available on weekends when you need help most. The notification system only alerts you every fifteen minutes, which can be frustrating when you're waiting for updates.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

AR

Amanda R.

Enterprise, 500+ employees

5.0
September 2023

A payroll game changer

Pros

Payroll automation feature has been a game changer for us. We used to rely on paper time cards that were nearly impossible to decipher, so this has saved us countless hours of frustration.

Cons

Haven't really found anything to complain about with this tool so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CS

Christine s.

Enterprise, 51-100 employees

5.0
September 2023

Fast support with one sync issue

Pros

Support team responds incredibly fast whenever I have questions. The interface is simple and doesn't require much training.

Cons

The only downside we've discovered is that it doesnt sync overnight like we expected it would

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

DS

Dave s.

Enterprise, 500+ employees

4.0
September 2023

Easy interface with manual work

Pros

Interface is really easy and the support team is fantastic and they're available almost all the time when I need help. Plus exporting data to QuickBooks is smooth too.

Cons

Since our company operates on fee-based jobs rather than hourly work, I have to manually adjust timesheets before they can be exported to QuickBooks.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

SC

shellie C.

Mid Market, 51-100 employees

5.0
September 2023

Simple and budget-friendly

Pros

It is simple and budget-friendly, plus my entire team picks it up without any problems.

Cons

Nothing really stands out as problematic for me, it's been pretty good overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KD

kathy d.

Mid Market, 500+ employees

5.0
September 2023

Real-time visibility with integration gaps

Pros

I appreciate being able to see who's currently on the clock and which job site each employee is at right now. These features are incredibly useful for keeping track of everyone.

Cons

I wish it worked better with our in-house accounting program.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Mid Market, 500+ employees

4.0
September 2023

Excellent gps but lacks accountability

Pros

GPS tracking works really well and the interface is pretty easy too use. Their customer service team has been fantastic whenever I've needed help.

Cons

I can't track which team members handled particular jobs, which makes accountability tough.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

L

Lisbeth

Civil Engineering, 1-10 employees

Less than 6 months

4.0
September 2023

Software for time management at work and more

Pros

One of the best features for me is being able to monitor how much time employees spend each day. This prevents payment discrepancies and fosters a positive work environment. Plus, it helps manage basic tasks performed by employees.

Cons

I find this software great for controlling times for people in high positions or small companies. However, it is not feasible for larger groups due to the costs. It would be beneficial to have a subscription plan for a group of 10 or 20 people.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

D

Deborah

Construction, 11-50 employees

More than a year

5.0
September 2023

ClockShark survey

Pros

The overall convenience and quick response to my queries were remarkable.

Cons

I can not think of any cons about Clockshark.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

selen

Health, Wellness and Fitness, 500+ employees

Less than 6 months

4.0
September 2023

Not the best option for Track the Time

Pros

I tried out the time tracking feature and was impressed. The interface is intuitive, which I really appreciate.

Cons

In my opinion, it is too expensive for Turkey, considering the features are not critical.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

3

Functionality

6

F

Fernando

Electrical/Electronic Manufacturing, 1-10 employees

Less than a year

4.0
September 2023

Helpful and easy to use app

Pros

ClockShark in my opinion is an excellent tool for managing time, attendance, and employee scheduling, especially for companies with remote or mobile workers. I love how easy it is to clock in and out using the mobile app, which is particularly convenient for employees on the move.

Cons

Pricing might be a concern for small businesses or startups, especially as the number of users increases.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

P

Pat

Construction, 11-50 employees

More than a year

5.0
September 2023

Great Product - Easy to use

Pros

This product is perfect for individuals with minimal computer knowledge.

Cons

I find it easy to use and it integrates seamlessly with our existing programs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Linda

Construction, 51-100 employees

More than a year

5.0
August 2023

ClockShark w/Sage 100

Pros

it has streamlined our payroll processing significantly. Having job cost data automatically uploaded to our accounting software has reduced processing time and errors in data entry. The reports are indispensable for our project management reviews, allowing us to identify areas of success and areas needing improvement.

Cons

There is really nothing that I like the least about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JM

James M.

Mid Market, 101-500 employees

5.0
August 2023

Streamlined payroll, clunky mobile editing

Pros

Really aligns our payroll process and lets the team clock in without any issue on their end.

Cons

Building timesheets on the mobile device can be very frustrating and hard to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

JaNeal

Transportation/Trucking/Railroad, 1-10 employees

More than a year

5.0
August 2023

Trucking freindly

Pros

It helps ensure our drivers stay within their allotted time each week, preventing any violations.

Cons

I can not think of any cons because we only use it for a time clock for our drivers to stay in compliance with state DOT guidelines.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

7

P

Peter

Business Supplies and Equipment, 1-10 employees

Less than 6 months

3.0
August 2023

Outstanding Time Tracking Software

Pros

ClockShark is a fantastic time-tracking tool. After encountering several issues with another software, we switched to ClockShark. Adding jobs, tasks, and workers is straightforward, and it ensures employees report to the correct time and location.

Cons

The only issue I ave encountered with Clockshark is that sometimes, after adding jobs on the desktop, they do not show up in my employees' apps immediately. It takes a little while to refresh. Other than that, it seems complete.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

8

B

Briar

Automotive, 11-50 employees

Less than 6 months

5.0
July 2023

Easy, Affordable, stress free

Pros

Very user-friendly. I appreciate the reminders for workers to clock in and out.

Cons

I have not found anything that I am unhappy about.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mallisa

Security and Investigations, 11-50 employees

Less than 6 months

5.0
July 2023

Very quick resolve

Pros

As I am new to ClockShark I haven't used the software much but so far I have been impressed with the assistance I have received.

Cons

I have no cons It is very user-friendly and makes it incredibly easy to have a live chat with someone.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Joe

Hospital & Health Care, 11-50 employees

Less than 6 months

5.0
July 2023

Awesome Product

Pros

ClockShark is easy to use and set up. Overall, it is a fantastic product.

Cons

really nothing I dislike about Clockshark.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8