Total 401 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars75%
4
Stars20%
3
Stars4%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Elizabeth R.
Mid Market, 500+ employees
“Excellent support, occasional confusion
Pros
ease of use really stands out and customer support has been excellent. We rely on this daily to track employee locations and hours at work.
Cons
Support is helpful when we run into issues but I wish some features were more easy to figure out on our own.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Julia G.
Mid Market, 101-500 employees
“Helpful staff, limited availability
Pros
The staff really goes above and beyond when you run into issues.
Cons
Customer support isn't available on weekends when you need help most. The notification system only alerts you every fifteen minutes, which can be frustrating when you're waiting for updates.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Amanda R.
Enterprise, 500+ employees
“A payroll game changer
Pros
Payroll automation feature has been a game changer for us. We used to rely on paper time cards that were nearly impossible to decipher, so this has saved us countless hours of frustration.
Cons
Haven't really found anything to complain about with this tool so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christine s.
Enterprise, 51-100 employees
“Fast support with one sync issue
Pros
Support team responds incredibly fast whenever I have questions. The interface is simple and doesn't require much training.
Cons
The only downside we've discovered is that it doesnt sync overnight like we expected it would
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Dave s.
Enterprise, 500+ employees
“Easy interface with manual work
Pros
Interface is really easy and the support team is fantastic and they're available almost all the time when I need help. Plus exporting data to QuickBooks is smooth too.
Cons
Since our company operates on fee-based jobs rather than hourly work, I have to manually adjust timesheets before they can be exported to QuickBooks.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
shellie C.
Mid Market, 51-100 employees
“Simple and budget-friendly
Pros
It is simple and budget-friendly, plus my entire team picks it up without any problems.
Cons
Nothing really stands out as problematic for me, it's been pretty good overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
kathy d.
Mid Market, 500+ employees
“Real-time visibility with integration gaps
Pros
I appreciate being able to see who's currently on the clock and which job site each employee is at right now. These features are incredibly useful for keeping track of everyone.
Cons
I wish it worked better with our in-house accounting program.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Anonymous
Mid Market, 500+ employees
“Excellent gps but lacks accountability
Pros
GPS tracking works really well and the interface is pretty easy too use. Their customer service team has been fantastic whenever I've needed help.
Cons
I can't track which team members handled particular jobs, which makes accountability tough.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Lisbeth
Civil Engineering, 1-10 employees
Less than 6 months
“Software for time management at work and more
Pros
One of the best features for me is being able to monitor how much time employees spend each day. This prevents payment discrepancies and fosters a positive work environment. Plus, it helps manage basic tasks performed by employees.
Cons
I find this software great for controlling times for people in high positions or small companies. However, it is not feasible for larger groups due to the costs. It would be beneficial to have a subscription plan for a group of 10 or 20 people.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
8
Deborah
Construction, 11-50 employees
More than a year
“ClockShark survey
Pros
The overall convenience and quick response to my queries were remarkable.
Cons
I can not think of any cons about Clockshark.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
selen
Health, Wellness and Fitness, 500+ employees
Less than 6 months
“Not the best option for Track the Time
Pros
I tried out the time tracking feature and was impressed. The interface is intuitive, which I really appreciate.
Cons
In my opinion, it is too expensive for Turkey, considering the features are not critical.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
3
Functionality
6
Fernando
Electrical/Electronic Manufacturing, 1-10 employees
Less than a year
“Helpful and easy to use app
Pros
ClockShark in my opinion is an excellent tool for managing time, attendance, and employee scheduling, especially for companies with remote or mobile workers. I love how easy it is to clock in and out using the mobile app, which is particularly convenient for employees on the move.
Cons
Pricing might be a concern for small businesses or startups, especially as the number of users increases.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Pat
Construction, 11-50 employees
More than a year
“Great Product - Easy to use
Pros
This product is perfect for individuals with minimal computer knowledge.
Cons
I find it easy to use and it integrates seamlessly with our existing programs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Linda
Construction, 51-100 employees
More than a year
“ClockShark w/Sage 100
Pros
it has streamlined our payroll processing significantly. Having job cost data automatically uploaded to our accounting software has reduced processing time and errors in data entry. The reports are indispensable for our project management reviews, allowing us to identify areas of success and areas needing improvement.
Cons
There is really nothing that I like the least about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
James M.
Mid Market, 101-500 employees
“Streamlined payroll, clunky mobile editing
Pros
Really aligns our payroll process and lets the team clock in without any issue on their end.
Cons
Building timesheets on the mobile device can be very frustrating and hard to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
JaNeal
Transportation/Trucking/Railroad, 1-10 employees
More than a year
“Trucking freindly
Pros
It helps ensure our drivers stay within their allotted time each week, preventing any violations.
Cons
I can not think of any cons because we only use it for a time clock for our drivers to stay in compliance with state DOT guidelines.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
Peter
Business Supplies and Equipment, 1-10 employees
Less than 6 months
“Outstanding Time Tracking Software
Pros
ClockShark is a fantastic time-tracking tool. After encountering several issues with another software, we switched to ClockShark. Adding jobs, tasks, and workers is straightforward, and it ensures employees report to the correct time and location.
Cons
The only issue I ave encountered with Clockshark is that sometimes, after adding jobs on the desktop, they do not show up in my employees' apps immediately. It takes a little while to refresh. Other than that, it seems complete.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Briar
Automotive, 11-50 employees
Less than 6 months
“Easy, Affordable, stress free
Pros
Very user-friendly. I appreciate the reminders for workers to clock in and out.
Cons
I have not found anything that I am unhappy about.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mallisa
Security and Investigations, 11-50 employees
Less than 6 months
“Very quick resolve
Pros
As I am new to ClockShark I haven't used the software much but so far I have been impressed with the assistance I have received.
Cons
I have no cons It is very user-friendly and makes it incredibly easy to have a live chat with someone.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joe
Hospital & Health Care, 11-50 employees
Less than 6 months
“Awesome Product
Pros
ClockShark is easy to use and set up. Overall, it is a fantastic product.
Cons
really nothing I dislike about Clockshark.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8