eSkill Reviews

“frustrating limited testing

Pros

I'm absolutely fed up with this testing platform even though I've been using Word and Excel since they were first released I genuinely dislike every aspect of this tool. The way the Word and Excel menus are presented in their tests seems tied to whatever particular version their scoring engine expects so actions that make perfect sense to me get marked wrong. As someone who's worked as a secretary for more than thirty years, I have extensive hands-on experience across many Office versions, yet their exams keep failing me over and over and give the strong impression they're set up to fail people. For instance, when I use a drop-down menu instead of clicking an icon which is something you'd learn on certain versions, the system flags that choice as incorrect. To me this is a bogus testing system designed to trip up test takers on purpose and I really think those who run it should be ashamed of how unfair it is.

Cons

There is absolutely nothing I like about this testing platform, I can think of multiple ways to complete the required tasks but if you don't pick the single method their evaluators expect you pick, you get marked wrong. It feels like the designers are looking for one very specific action and label any reasonable alternative as "incorrect," and that makes the whole testing experience frustrating and unfair to me.

“flexible test libraries

Pros

Because of the vast number of test libraries available I can assemble very different kinds of assessments to suit a variety of needs.

Cons

I'm still experimenting with the platform at the moment and I expect that after using it for a while I'll develop a clearer idea of how best to use it.

“Easy workspace access

Pros

It's perfect how quickly and effortlessly I can access my own workspace ! everything is right where I need it with no delays or extra steps. And the fact that the whole system is so easy to use makes every interaction smooth and stress-free. It feels designed for efficiency without any unnecessary complexity.

Cons

So far I haven't run into any kind of problem or issue while using it.

“customizable assessments

Pros

When I use this tool I appreciate the ability to construct my own assessments focused on the specific skills I'm seeking. Also there is a broad range of question types and topics available to choose from.

Cons

What bothers me most is that I can't assign scores to the custom questions I add into the system so they can't be graded automatically.

“efficient candidate screening

Pros

this is a great tool for hiring selection because it helps me filter applicants, including assessing each candidate's digital skills which makes screening more effective and efficient.

Cons

for me I think the software's visual design could probably use an update to make it more attractive and engaging for users.

“Reliable interface and support

Pros

the customer support has been very reliable, responsive, helpful and always there when I need them. And the interface has been equally consistent; as it's simple, stable and never throws me any unexpected surprises. That kind of reliability in both support and design makes the entire experience feel dependable and smooth, day in and day out.

Cons

haven't come across any drawbacks to mention, I've been using this app for the past three years.

“quick setup HR software

Pros

This HR software is extremely convenient, I got everything set up and running very quickly and easily

Cons

I feel the talent pipelining capability could be much better and needs improvements to be truly useful.

“Easy video interviews

Pros

I've relied on this platform for assessments for years and only recently began using the video interview feature as part of our hiring efforts during a public health crisis as well as for DEI outreach. Learning that new capability was made very easy because of their exceptional customer support. They accommodated different learning styles, were willing to work with clients and adjusted their approach so I could adopt the feature without friction.

Cons

there was a little confusion over how long an individual question could be versus the overall test duration setting when setting up my video interviews.

“simple scoring for hiring

Pros

For our Talent Acquisition team and hiring managers we find the scoring incredibly easy to interpret, the platform's functionality and usability truly feel like a dream. When I customize an assessment and send it to candidates, the process is fast, efficient and simple which is precisely what our team requires.

Cons

I wasn't involved when the integration took place and now that I'm the admin for our account I still haven't heard any complaints from the team about the platform. In my experience this tool is very user-friendly and consistently provides the services and data we need to hire excellent candidates who meet our standards and fit the roles well.

“Timed assessments with auto scores

Pros

This tool makes distributing exams really easy. I can send tests to single or multiple candidates, set fixed deadlines, or give each person a unique link. Scores are generated automatically and reporting shows everything from overall results to per-question details which works perfectly for different assessment types.

Cons

At the moment I don't have any issues or suggestions for improvement to point out about this product.

“simple realistic simulations

Pros

What I really like is how the assessments feel natural to use. I rely on the Word and Excel simulations a lot because they're impressively realistic.

Cons

I'd love to see it include built-in integration with Avionte Bold so our workflow could be more feasible across systems.

“easy to administer, user-friendly

Pros

Administering tests is simple for me and candidates seem to find the platform easy to navigate as well.

Cons

There isn't anything that comes to mind. I'm genuinely satisfied with the product.

“Easy setup and use

Pros

Setting up and using this tool was surprisingly easy for my team which made getting started very smooth.

Cons

We didn't feel that there were any missing features we needed.

“simple, customizable assessments

Pros

Building new assessments feels simple and user-friendly. I also appreciate the variety of options available to tailor tests to each candidate.

Cons

For me the integration was the trickiest part at the beginning but after we sorted that out, everything has worked really well and been great overall.

“Comprehensive, fast deployment

Pros

It offers comprehensive testing features, is user-friendly and I can deploy assessments quickly whenever needed.

Cons

I wish it offered more great reporting capabilities.

“flexible online testing, auto scoring

Pros

For a wide range of roles, this tool works perfectly. I can create my own tests, use automatic scoring, run everything online and let candidates finish at their convenience.

Cons

can't really speak from personal use because I don't use the software myself although my colleagues on the team do rely on it.

“too long customer service tests

Pros

Locating completed tests is fast and easy which saves me a lot of time.

Cons

However I thought the Customer Service tests dragged on too long and the Excel test felt much harder than those on other testing platforms.

“Wide options, detailed results

Pros

I value the variety of options and the level of detail in results. It helps me see exactly how candidates performed.

Cons

In my experience the tests are noticeably more challenging than the software we used before and I find the dashboard clunky and not very user-friendly.

“efficient reporting, ATS integration

Pros

Whenever I need quick and efficient reporting, this is the tool I turn to. I also use it with our ATS and it keeps the testing process smooth.

Cons

Honestly I can't think of anything I dislike about it.

“Great training and support

Pros

The testing options are very thorough. I was impressed by the configurable features, the targeted training and the excellent support from my account rep.

Cons

We couldn't find any drawbacks. After evaluating several other vendors, we decided this one was by far the superior choice. They went well beyond what we anticipated.

“simple for candidates

Pros

Candidates find the platform very convenient which makes completing pre-employment tests effortless. The support team is always helpful and quick to respond.

Cons

I wish there were additional formatting choices for how candidates can submit their answers. Also when I create written multiple-choice questions, I would appreciate greater flexibility in the options available.

“Easy test creation and modification

Pros

Modifying, tweaking, or creating any test we need is easy. I find the platform flexible enough to handle all our assessment requirements.

Cons

Overall I'm genuinely pleased with the software and don't really have any complaints to share.

“easy, powerful reporting

Pros

Getting started was simple and I really appreciate how detailed and powerful the reporting tools are.

Cons

From my perspective the access control feels limited when it comes to supporting larger and more complex organizational structures.

“Quick skill-match assessment

Pros

I can quickly determine if a candidate has the skills required for a specific role which makes hiring decisions easier and faster.

Cons

The single biggest drawback for me is the inability to design custom multiple-choice questions.

“user- and applicant-friendly, highly customizable

Pros

We appreciate how easy the product is for both administrators and applicants. I'm also impressed by how highly customizable it is.

Cons

Honestly there isn't any aspect of this software that I dislike.

“easy-to-navigate interface

Pros

The interface is very user-friendly and simple to navigate which makes managing assessments easy for me.

Cons

At this point there's truly nothing about it that I find negative.

“Broad options with customizable exams

Pros

A broad range of options impresses me from the extensive question bank to customizable settings that let me design exams tailored to our organization's performance goals.

Cons

That said I feel the reporting function, while improved compared to earlier versions, still doesn't fully meet expectations.

“simple, diverse question types

Pros

Building tests is easy and the variety of question types allows me to create exactly what's needed.

Cons

So far I haven't found any issues while using the tool.

“Responsive support

Pros

Customer support is exceptional. Our rep responds quickly or brings in a colleague when necessary which I find invaluable. The platform's library includes simulated performance exams, multiple-choice items and video prompts, plus I can create custom MC questions and answer keys, giving me a great set of testing tools.

Cons

During my time with the platform, I've noticed occasional glitches that require support but because responses are fast, these haven't become major problems, however, the outdated process for reordering questions and the limited reporting layout remain frustrating for me.

“Flexible for applicants

Pros

The flexibility it provides for my applicants is extremely helpful making the experience smooth and adaptable.

Cons

At the moment I have nothing further to report.

“exceptional customer service

Pros

Outstanding customer service really makes this tool stand out. I've found that when questions arise, the team goes above and beyond to provide timely, effective solutions.

Cons

Previously I had to call the company just to add a new user which was inconvenient but that workflow has thankfully been improved.

“Simple system and editor for custom assessments

Pros

The system is convenient for both test takers and administrators and the editor feature lets me combine preloaded questions with custom ones to build tailored assessments.

Cons

In general I don't have any complaints about this tool and nothing stands out as a downside for me.

“fast test creation, outstanding support

Pros

Putting together tests quickly has been incredibly useful and I appreciate being able to reach a real human promptly for assistance instead of navigating automated systems.

Cons

One issue I've observed is that applicants can too easily get outside help during tests unless exams are actively proctored which concerns me.

“Simple and easy interface

Pros

The interface is very easy which makes picking up and using the software effortless for me.

Cons

Looking ahead, I think SJT scoring is an area where improvements would benefit users like me.

“tailored assessments and strong support

Pros

For recruitment this tool is an excellent addition. Tailoring assessments to each role is simple for me and providing outcomes to clients is smooth. The support team is exceptional.

Cons

Right now I don't have any complaints to share and overall satisfaction with the tool remains high for us.

“Fast, diverse personality tests

Pros

Getting fast and diverse personality test outcomes has been a huge help, I can easily confirm whether candidates' personalities fit the job requirements.

Cons

Across my year of use I haven't run into any issues and the experience has been completely problem-free for me.

“Large question library, easy customization

Pros

Setting questions can be daunting during recruitment but this tool's library of preset tests simplifies the process, letting me quickly assemble well-rounded assessments that truly evaluate applicants.

Cons

Beyond hiring features I'd really value it if the product included regional pay scale data, as I believe adding remuneration benchmarks would perfectly round out the service for organizations like mine.

“Simple to use, better candidate quality

Pros

The app is easy and easy to use. I've relied on it for hiring freelance developers and the candidates reaching interviews are noticeably better. Customizing tests for our needs is simple and I genuinely enjoy using it.

Cons

It's true that the price is a bit higher than some options but I feel it's justified once you factor in how well it performs.

“Broad topics for tailored assessments

Pros

Selecting from a broad topic range to build tailored assessments has directly benefited our company's growth.

Cons

Honestly the cost is the only downside, I wish it were free! Haha, just kidding.

“Excellent pre-employment resources

Pros

This platform offers excellent resources for pre-employment testing. The wide selection of assessments is especially valuable for my company which hires both sales and office staff.

Cons

For my organization, this system has been invaluable for aligning candidates with our specific requirements which has prevented us from wasting time and resources on interviewing or hiring people who wouldn't be a good match, that efficiency has led to clear cost and time savings. Consequently, I haven't run into any issues that undermine the tool's effectiveness.

“inconsistent score report emails

Pros

When I served as the administrator for this product at a previous company, I inherited the tool from my predecessor but found it easy to modify and build new material. We mainly relied on it for pre-employment testing of job applicants. Beyond the built-in question sets across various topics, I could also insert custom questions that were more tailored to our particular company and industry.

Cons

A number of my managers raised complaints with me about not getting emailed score reports for their candidates. Rather than having individual 'seats' or 'licenses' for each hiring manager, there was one master administrator who generated and distributed the assessments to applicants. While the scores did appear in the portal, the feature to automatically email those results to the hiring managers was unreliable and didn't behave consistently.

“Typing costs could be lower

Pros

It's easy to use and I appreciate the wide variety of test banks as well as how effortlessly I can customize tests.

Cons

I wish typing costs were lower particularly for users like me who need to make multiple attempts.

“Responsive account managers, rich question pool

Pros

My account managers were fantastic to collaborate with, they responded to every question promptly and professionally. I found it easy to include the exact questions I needed for my tests and whenever something came up the staff behind this tool got back to me fast. The pool of test questions to pick from was extensive and aligned well with what our business requires.

Cons

I didn't encounter any issues with the software, I'm really pleased.

“Supports wide skill sets

Pros

I'm glad the platform supports and assesses a broad array of skill sets so many different abilities can be included and tested.

Cons

Although it ended up costing more than I had budgeted, I still found the product to be genuinely useful and worth considering.

“simple, great tests, detailed results

Pros

Extremely convenient to use. An outstanding collection of tests. Comprehensive result breakdowns. We've been really happy with this tool's customer support.

Cons

We've been running this application for the last several months and haven't found any problems so far. Really satisfied with the program and how simple it is to use.

“Self-service portal, score breakdowns

Pros

it's great thatself-service portal lets us tailor the questions to our needs. I also like that I can see detailed breakdowns of each test-taker's scores. The software is really easy to use, with just a few clicks, the test is on its way to the participant.

Cons

Honestly I find it's not set up well for automatic payments, the automated billing features feel poorly implemented and inconvenient.

“simple, flexible assessments, clear reports

Pros

We were searching for a better way to evaluate our candidates and this tool has been fantastic, it's really simple to use and I can easily change the assessments as needed. The reports it produces are helpful and easy to understand.

Cons

The only feature I'd love to see added is the ability to update assessments directly instead of having to create brand new versions every time.

“easy test assignment

Pros

I really like how convenient the layout is, it makes it so easy for me to assign the right assessments to candidates based on the job they're aiming for and sending tests feels effortless.

Cons

One feature I wish it had is the ability to reorder saved tests because then I could put my most-used assessments at the top instead of having to scroll through a long list of saved items every time which would save me time and frustration given how many saved tests we currently have.

“Tracks skills and training needs

Pros

When we first brought this product on board, we intended it to give us crucial insight into applicants' computer abilities. Today, we rely on it across our entire hiring process and for much of our training. It helps us set a baseline, pinpoint where training is needed and measure how well people understand the material.

Cons

The software comes with a great selection of assessments but I sometimes wish the default library included more items tailored to specific industries, there are occasions when I'm looking for very particular, sector-focused questions that aren't part of the standard set.