eSkill Reviews
Total 49 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars27%
3
Stars6%
2
Stars0%
1
Stars2%
Satisfaction score
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Carla W.
Not Specified, 1-10 employees
Less than a year
“frustrating limited testing
Pros
I'm absolutely fed up with this testing platform even though I've been using Word and Excel since they were first released I genuinely dislike every aspect of this tool. The way the Word and Excel menus are presented in their tests seems tied to whatever particular version their scoring engine expects so actions that make perfect sense to me get marked wrong. As someone who's worked as a secretary for more than thirty years, I have extensive hands-on experience across many Office versions, yet their exams keep failing me over and over and give the strong impression they're set up to fail people. For instance, when I use a drop-down menu instead of clicking an icon which is something you'd learn on certain versions, the system flags that choice as incorrect. To me this is a bogus testing system designed to trip up test takers on purpose and I really think those who run it should be ashamed of how unfair it is.
Cons
There is absolutely nothing I like about this testing platform, I can think of multiple ways to complete the required tasks but if you don't pick the single method their evaluators expect you pick, you get marked wrong. It feels like the designers are looking for one very specific action and label any reasonable alternative as "incorrect," and that makes the whole testing experience frustrating and unfair to me.
Rating Distribution
Ease of use
2
Value for money
3
Customer Support
1
Functionality
3
Armand B.
Education Management, 1-10 employees
Free Trial
“flexible test libraries
Pros
Because of the vast number of test libraries available I can assemble very different kinds of assessments to suit a variety of needs.
Cons
I'm still experimenting with the platform at the moment and I expect that after using it for a while I'll develop a clearer idea of how best to use it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Margaret M.
Management Consulting, 1-10 employees
Less than 6 months
“Easy workspace access
Pros
It's perfect how quickly and effortlessly I can access my own workspace ! everything is right where I need it with no delays or extra steps. And the fact that the whole system is so easy to use makes every interaction smooth and stress-free. It feels designed for efficiency without any unnecessary complexity.
Cons
So far I haven't run into any kind of problem or issue while using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Teedara W.
Utilities, 101-500 employees
Less than a year
“customizable assessments
Pros
When I use this tool I appreciate the ability to construct my own assessments focused on the specific skills I'm seeking. Also there is a broad range of question types and topics available to choose from.
Cons
What bothers me most is that I can't assign scores to the custom questions I add into the system so they can't be graded automatically.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Mariassunta A.
Human Resources, 101-500 employees
Less than 6 months
“efficient candidate screening
Pros
this is a great tool for hiring selection because it helps me filter applicants, including assessing each candidate's digital skills which makes screening more effective and efficient.
Cons
for me I think the software's visual design could probably use an update to make it more attractive and engaging for users.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Javed A.
Staffing and Recruiting, 500+ employees
More than a year
“Reliable interface and support
Pros
the customer support has been very reliable, responsive, helpful and always there when I need them. And the interface has been equally consistent; as it's simple, stable and never throws me any unexpected surprises. That kind of reliability in both support and design makes the entire experience feel dependable and smooth, day in and day out.
Cons
haven't come across any drawbacks to mention, I've been using this app for the past three years.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tarek S. M.
Human Resources, 1-10 employees
Free Trial
“quick setup HR software
Pros
This HR software is extremely convenient, I got everything set up and running very quickly and easily
Cons
I feel the talent pipelining capability could be much better and needs improvements to be truly useful.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Liz A.
Education Management, 500+ employees
More than a year
“Easy video interviews
Pros
I've relied on this platform for assessments for years and only recently began using the video interview feature as part of our hiring efforts during a public health crisis as well as for DEI outreach. Learning that new capability was made very easy because of their exceptional customer support. They accommodated different learning styles, were willing to work with clients and adjusted their approach so I could adopt the feature without friction.
Cons
there was a little confusion over how long an individual question could be versus the overall test duration setting when setting up my video interviews.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Tristan B.
Financial Services, 500+ employees
More than a year
“simple scoring for hiring
Pros
For our Talent Acquisition team and hiring managers we find the scoring incredibly easy to interpret, the platform's functionality and usability truly feel like a dream. When I customize an assessment and send it to candidates, the process is fast, efficient and simple which is precisely what our team requires.
Cons
I wasn't involved when the integration took place and now that I'm the admin for our account I still haven't heard any complaints from the team about the platform. In my experience this tool is very user-friendly and consistently provides the services and data we need to hire excellent candidates who meet our standards and fit the roles well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shanita C.
Insurance, 500+ employees
Less than a year
“Timed assessments with auto scores
Pros
This tool makes distributing exams really easy. I can send tests to single or multiple candidates, set fixed deadlines, or give each person a unique link. Scores are generated automatically and reporting shows everything from overall results to per-question details which works perfectly for different assessment types.
Cons
At the moment I don't have any issues or suggestions for improvement to point out about this product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Miranda C.
Staffing and Recruiting, 101-500 employees
Less than a year
“simple realistic simulations
Pros
What I really like is how the assessments feel natural to use. I rely on the Word and Excel simulations a lot because they're impressively realistic.
Cons
I'd love to see it include built-in integration with Avionte Bold so our workflow could be more feasible across systems.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Patty N.
Staffing and Recruiting, 500+ employees
Less than a year
“easy to administer, user-friendly
Pros
Administering tests is simple for me and candidates seem to find the platform easy to navigate as well.
Cons
There isn't anything that comes to mind. I'm genuinely satisfied with the product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gretchen L.
Not Specified, 500+ employees
Less than a year
“Easy setup and use
Pros
Setting up and using this tool was surprisingly easy for my team which made getting started very smooth.
Cons
We didn't feel that there were any missing features we needed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anayancy M.
Staffing and Recruiting, 1-10 employees
Less than a year
“simple, customizable assessments
Pros
Building new assessments feels simple and user-friendly. I also appreciate the variety of options available to tailor tests to each candidate.
Cons
For me the integration was the trickiest part at the beginning but after we sorted that out, everything has worked really well and been great overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Connie N.
Staffing and Recruiting, 101-500 employees
Less than a year
“Comprehensive, fast deployment
Pros
It offers comprehensive testing features, is user-friendly and I can deploy assessments quickly whenever needed.
Cons
I wish it offered more great reporting capabilities.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Dawn A.
Insurance, 500+ employees
Less than a year
“flexible online testing, auto scoring
Pros
For a wide range of roles, this tool works perfectly. I can create my own tests, use automatic scoring, run everything online and let candidates finish at their convenience.
Cons
can't really speak from personal use because I don't use the software myself although my colleagues on the team do rely on it.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Karen R.
Staffing and Recruiting, 101-500 employees
Less than a year
“too long customer service tests
Pros
Locating completed tests is fast and easy which saves me a lot of time.
Cons
However I thought the Customer Service tests dragged on too long and the Excel test felt much harder than those on other testing platforms.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
7
Kendall P.
Staffing and Recruiting, 101-500 employees
Less than a year
“Wide options, detailed results
Pros
I value the variety of options and the level of detail in results. It helps me see exactly how candidates performed.
Cons
In my experience the tests are noticeably more challenging than the software we used before and I find the dashboard clunky and not very user-friendly.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Felipe F.
Staffing and Recruiting, 101-500 employees
Less than a year
“efficient reporting, ATS integration
Pros
Whenever I need quick and efficient reporting, this is the tool I turn to. I also use it with our ATS and it keeps the testing process smooth.
Cons
Honestly I can't think of anything I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Patrick F.
Not Specified, 11-50 employees
Less than a year
“Great training and support
Pros
The testing options are very thorough. I was impressed by the configurable features, the targeted training and the excellent support from my account rep.
Cons
We couldn't find any drawbacks. After evaluating several other vendors, we decided this one was by far the superior choice. They went well beyond what we anticipated.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10