Findmyshift Reviews

“Saves us hours, easy to use, great support

Pros

It provides great value since the man hours we save on scheduling and payroll more than cover the fees we pay. I also love that it's simple to use, works on any mobile device, the video guides are really helpful and the team are always responsive to any query.

Cons

I have to pay for multiple subscriptions to keep our separate business entities distinct and I don't receive any discount.

“Convenient scheduling tool

Pros

This is an amazing scheduling tool that I find easy enough to use, offers simple reports, handles holiday management and is reasonably priced. It really makes my life easier.

Cons

The mobile app has real limitations. Its a bit complicated so I tend to stick to the desktop version. On top of that, I'd like an annual membership discount. The pricing itself is problematic because there's a big jump from the free plan that covers five users to the next paid tier and that gap ends up forcing small teams of around seven to ten people to pay for more licenses than they actually need.

“Makes it simple to clock in and out

Pros

What I appreciate most about it is how smooth it makes it for employees to clock in and out. That simplicity helps me calculate their pay accurately and ensure salaries are processed on time.

Cons

I feel the subscription is worth the price I pay but I wish the management mobile app was more user-friendly especially when I need to quickly calculate or double-check someone's salary on the go.

“Major flaw in the pricing structure

Pros

Our staff found the interface clear and easily readable. I received very positive feedback about both the web platform and the mobile app. Its pretty reliable overall.

Cons

I've run into a serious problem with how they price the service. The $46-per-month tier covers up to 20 users which leaves small teams like ours (we're 7-10 people) without a practical choice. It doesn't make sense to pay for 20 when we only need a handful. Its a nice product that we were willing to adopt but due to unfair pricing we've to look elsewhere.

“User-friendly system

Pros

I've found it very uncomplicated and convenient. Makes everything fast and smooth!

Cons

What annoys me is that not all accounts can see the hours total. This makes it difficult for staff to track what their total hours are. There are a few glitches when I try to select things.

“Customizable software with a great support team

Pros

I find the app very easy to use. Rotas and schedules are displayed clearly, making it simple to see who's working when. It's also flexible enough to be customized for individual needs and their team have provided excellent personal support whenever we've had issues.

Cons

For our setup, I'd like an option that hooks into our payroll system, hopefully that's on the roadmap because right now handling individual staff administration can feel a bit fiddly and time-consuming at times.

“Well laid-out

Pros

The app takes the stress out of organising employee rotas and what I appreciate most is its layout. The interface is tidy, user-friendly to use and everything sits where you'd expect. Because of the uncluttered design, handling shift changes is faster and noticeably less stressful. All in all, it's an excellent tool that performs its role superbly.

Cons

Not much to complain about. We've found it to be a genuine help with our everyday scheduling. Because of it, our team always knows their shifts each day so there's far less confusion about who should be where on any given day.

“Smooth setup

Pros

Setting it up was not difficult and it's simple to use. I really enjoy the week-to-week copy-and-paste tool. It also makes the hours easy to see and I like the handy clock-in option.

Cons

I'm not sure how to remove the extra team I accidentally created on my account so each time I punch in it prompts me to choose which team to clock into even though there should only be a single team listed.

“Transformed our operations

Pros

It has been absolutely transformative for our workflow. Having everything stored in a single spot has made planning far less stressful and it's really helped to simplify and smooth our everyday operations.

Cons

I'd love an option to have distinct rotas without needing separate subscriptions so we could organize them more granularly instead of constantly relying on filters. That would let us publish different shift pools for each department rather than grouping everything together as needed.

“Reliable solution for shift management

Pros

I've relied on the shift management for many years and it has been consistently brilliant and dependable. The platform is very user-friendly and offers practical, simple ways to organize, coordinate and manage large groups of volunteers which makes scheduling much less stressful for our team.

Cons

We haven't faced any real problems with it but one small improvement would be useful. Making URL links active when sending mass communications. At the moment, any links in bulk messages have to be copied and pasted into a browser and it often adds extra steps and confusion for recipients.

“Worth the price

Pros

I think it's excellent value for the price and genuinely makes our lives easier. It's simple to operate, gives us complete control over scheduling and the reporting is exceptional.

Cons

Honestly, I can't come up with any negatives. I don't think the system has any awkward or hard-to-use processes.

“mobile-friendly and cost-effective

Pros

The benefits for me include simple, user-friendly scheduling and immediate communication via email and text. Staff can self-serve to request time off or pick up shifts, while swapping shifts and arranging cover is simple. Timesheets and payroll-related data are tracked automatically, it's mobile-friendly and the pricing is very affordable.

Cons

Overall I have very few complaints about the service because it covers everything I need for the day-to-day running of a swimming pool. That said, I'd like to see more features added in future for example, integration with payroll software packages would be a useful improvement.

“simple to handle

Pros

I find the app very simple to use and user-friendly. Connecting it with the mobile app is really handy.

Cons

There are some missing features, for instance a true breakdown of working hours, unless I simply wasn't given all the necessary information.

“Simplifies our workflow

Pros

Its really convenient. Excellent for our team, beneficial to the business and considerably simplifies a workflow that's vital to us.

Cons

I don't have many complaints as everything works smoothly for us. If I had to pick one minor snag, it's when staff try to log in from two different locations. It's a small issue but simple to work around.

“Saves a lot of time

Pros

I've saved a lot of time managing resources and juggling tasks thanks to it.

Cons

When there's a lot of data, I find the interface hard to view comfortably.

“Easy to get the hang of

Pros

Offers great value for what it offers, is really simple to use, understand and learn and I had no trouble teaching my manager to use it.

Cons

I'd like the option to create template weeks. Because we run both morning and afternoon sessions, often staffed by the same person. I wish there was an easier way to mark those without extra steps. To keep printed rotas compact, I currently add a divider to indicate the split in the day but a built-in solution would be much nicer.

“sends out useful notifications

Pros

We've found it really user-friendly and simple to set up. It lets me put together and tweak staff schedules, keep track of hours and handle shifts quickly without any convoluted steps. Because it's cloud-based, the whole team can stay in sync easily and the alerts it sends out cut down on confusion when shifts change.

Cons

That said, I've noticed that some reporting functions and the payroll integrations could be more smooth. The basic scheduling features do what I need but several of the more advanced options involve extra steps or come across as slightly dated in how they operate.

“Convenient to log in for shifts

Pros

One thing I really appreciate is that it offers an interactive app which sends push notifications for upcoming shifts and signing in for shifts is simple and quick. Its fairly easy to use and there is helpful documentation present.

Cons

I can't view my hours worked through the mobile app. I have to log in via a browser to verify that my shifts are recorded accurately.

“Incredible photo capture feature

Pros

I really like the photo capture feature. Having the option to set a password has made it much easier for our team to remember. It gives good value for your money.

Cons

We have found the lack of automation to be a real hurdle, though I admit some of the difficulty might come from our limited understanding of how to use the system.

“Allows people to check their schedule from anywhere

Pros

I appreciate that it makes complex rotas visible across different platforms and with its easy-to-use app, lets people check their schedules when away from the office while offering read-only feed options. I would recommend it!

Cons

There's no version control so we can't see who or when the roster was changed and we've been forced to manually replicate it in a spreadsheet.