Findmyshift Reviews

“Saves us hours, easy to use, great support

Pros

It provides great value since the man hours we save on scheduling and payroll more than cover the fees we pay. I also love that it's simple to use, works on any mobile device, the video guides are really helpful and the team are always responsive to any query.

Cons

I have to pay for multiple subscriptions to keep our separate business entities distinct and I don't receive any discount.

“Convenient scheduling tool

Pros

This is an amazing scheduling tool that I find easy enough to use, offers simple reports, handles holiday management and is reasonably priced. It really makes my life easier.

Cons

The mobile app has real limitations. Its a bit complicated so I tend to stick to the desktop version. On top of that, I'd like an annual membership discount. The pricing itself is problematic because there's a big jump from the free plan that covers five users to the next paid tier and that gap ends up forcing small teams of around seven to ten people to pay for more licenses than they actually need.

“Makes it simple to clock in and out

Pros

What I appreciate most about it is how smooth it makes it for employees to clock in and out. That simplicity helps me calculate their pay accurately and ensure salaries are processed on time.

Cons

I feel the subscription is worth the price I pay but I wish the management mobile app was more user-friendly especially when I need to quickly calculate or double-check someone's salary on the go.

“Major flaw in the pricing structure

Pros

Our staff found the interface clear and easily readable. I received very positive feedback about both the web platform and the mobile app. Its pretty reliable overall.

Cons

I've run into a serious problem with how they price the service. The $46-per-month tier covers up to 20 users which leaves small teams like ours (we're 7-10 people) without a practical choice. It doesn't make sense to pay for 20 when we only need a handful. Its a nice product that we were willing to adopt but due to unfair pricing we've to look elsewhere.

“User-friendly system

Pros

I've found it very uncomplicated and convenient. Makes everything fast and smooth!

Cons

What annoys me is that not all accounts can see the hours total. This makes it difficult for staff to track what their total hours are. There are a few glitches when I try to select things.

“Customizable software with a great support team

Pros

I find the app very easy to use. Rotas and schedules are displayed clearly, making it simple to see who's working when. It's also flexible enough to be customized for individual needs and their team have provided excellent personal support whenever we've had issues.

Cons

For our setup, I'd like an option that hooks into our payroll system, hopefully that's on the roadmap because right now handling individual staff administration can feel a bit fiddly and time-consuming at times.

“Well laid-out

Pros

The app takes the stress out of organising employee rotas and what I appreciate most is its layout. The interface is tidy, user-friendly to use and everything sits where you'd expect. Because of the uncluttered design, handling shift changes is faster and noticeably less stressful. All in all, it's an excellent tool that performs its role superbly.

Cons

Not much to complain about. We've found it to be a genuine help with our everyday scheduling. Because of it, our team always knows their shifts each day so there's far less confusion about who should be where on any given day.

“Smooth setup

Pros

Setting it up was not difficult and it's simple to use. I really enjoy the week-to-week copy-and-paste tool. It also makes the hours easy to see and I like the handy clock-in option.

Cons

I'm not sure how to remove the extra team I accidentally created on my account so each time I punch in it prompts me to choose which team to clock into even though there should only be a single team listed.

“Transformed our operations

Pros

It has been absolutely transformative for our workflow. Having everything stored in a single spot has made planning far less stressful and it's really helped to simplify and smooth our everyday operations.

Cons

I'd love an option to have distinct rotas without needing separate subscriptions so we could organize them more granularly instead of constantly relying on filters. That would let us publish different shift pools for each department rather than grouping everything together as needed.

“Reliable solution for shift management

Pros

I've relied on the shift management for many years and it has been consistently brilliant and dependable. The platform is very user-friendly and offers practical, simple ways to organize, coordinate and manage large groups of volunteers which makes scheduling much less stressful for our team.

Cons

We haven't faced any real problems with it but one small improvement would be useful. Making URL links active when sending mass communications. At the moment, any links in bulk messages have to be copied and pasted into a browser and it often adds extra steps and confusion for recipients.

“Worth the price

Pros

I think it's excellent value for the price and genuinely makes our lives easier. It's simple to operate, gives us complete control over scheduling and the reporting is exceptional.

Cons

Honestly, I can't come up with any negatives. I don't think the system has any awkward or hard-to-use processes.

“mobile-friendly and cost-effective

Pros

The benefits for me include simple, user-friendly scheduling and immediate communication via email and text. Staff can self-serve to request time off or pick up shifts, while swapping shifts and arranging cover is simple. Timesheets and payroll-related data are tracked automatically, it's mobile-friendly and the pricing is very affordable.

Cons

Overall I have very few complaints about the service because it covers everything I need for the day-to-day running of a swimming pool. That said, I'd like to see more features added in future for example, integration with payroll software packages would be a useful improvement.

“simple to handle

Pros

I find the app very simple to use and user-friendly. Connecting it with the mobile app is really handy.

Cons

There are some missing features, for instance a true breakdown of working hours, unless I simply wasn't given all the necessary information.

“Simplifies our workflow

Pros

Its really convenient. Excellent for our team, beneficial to the business and considerably simplifies a workflow that's vital to us.

Cons

I don't have many complaints as everything works smoothly for us. If I had to pick one minor snag, it's when staff try to log in from two different locations. It's a small issue but simple to work around.

“Saves a lot of time

Pros

I've saved a lot of time managing resources and juggling tasks thanks to it.

Cons

When there's a lot of data, I find the interface hard to view comfortably.

“Easy to get the hang of

Pros

Offers great value for what it offers, is really simple to use, understand and learn and I had no trouble teaching my manager to use it.

Cons

I'd like the option to create template weeks. Because we run both morning and afternoon sessions, often staffed by the same person. I wish there was an easier way to mark those without extra steps. To keep printed rotas compact, I currently add a divider to indicate the split in the day but a built-in solution would be much nicer.

“sends out useful notifications

Pros

We've found it really user-friendly and simple to set up. It lets me put together and tweak staff schedules, keep track of hours and handle shifts quickly without any convoluted steps. Because it's cloud-based, the whole team can stay in sync easily and the alerts it sends out cut down on confusion when shifts change.

Cons

That said, I've noticed that some reporting functions and the payroll integrations could be more smooth. The basic scheduling features do what I need but several of the more advanced options involve extra steps or come across as slightly dated in how they operate.

“Convenient to log in for shifts

Pros

One thing I really appreciate is that it offers an interactive app which sends push notifications for upcoming shifts and signing in for shifts is simple and quick. Its fairly easy to use and there is helpful documentation present.

Cons

I can't view my hours worked through the mobile app. I have to log in via a browser to verify that my shifts are recorded accurately.

“Incredible photo capture feature

Pros

I really like the photo capture feature. Having the option to set a password has made it much easier for our team to remember. It gives good value for your money.

Cons

We have found the lack of automation to be a real hurdle, though I admit some of the difficulty might come from our limited understanding of how to use the system.

“Allows people to check their schedule from anywhere

Pros

I appreciate that it makes complex rotas visible across different platforms and with its easy-to-use app, lets people check their schedules when away from the office while offering read-only feed options. I would recommend it!

Cons

There's no version control so we can't see who or when the roster was changed and we've been forced to manually replicate it in a spreadsheet.

“Lets staff manage their shifts on the go

Pros

It's an easy way to handle our organization's rota and team. My staff members really enjoy using this app to manage their shifts while they're out and about.

Cons

It could use some improvements for mobile friendliness and smoother movement across the app. Making it a bit more user-friendly would help, although most of the other features are fine for me.

“Doesn�t need much assistance to run

Pros

It makes putting together staff rosters very easy and comfortable, taking the stress out of scheduling. I also find it super convenient to use and it generally runs smoothly without needing much support.

Cons

Every so often I have trouble downloading the roster in Excel format when I choose custom date ranges which can be frustrating.

“missing features create manual work

Pros

The user interface felt simple and I found the Shifts feature easy to follow which made it easy for me to monitor progress plus monthly and weekly hours, overall a positive experience.

Cons

I ran into a few missing features that made things complex. I couldn't capture employees' locations and staff couldn't update their availability on the fly so we ended up entering data manually for many shifts which became quite time-consuming and frustrating to manage overall

“Expensive compared to alternatives

Pros

I've been using it for some time and I'm pretty comfortable with its features. I likely only use around half of what it can actually do and it handles the tasks I need very well.

Cons

Price is really the issue for me. I've compared it to other options and honestly the fees feel pretty steep. Several colleagues in my field have switched to different platforms and I've seriously considered following suit. The only reason I haven't made the change yet is because of the time it would take and the fact that everything is already set up here. I'll probably look to move next year.

“Can get help via Whatsapp and Phone

Pros

I had help available over WhatsApp and by phone which was useful whenever I ran into any confusion. I was also able to run reports without trouble. We will definitely be continuing with this software.

Cons

the only drawback is having to wait for a callback when something went wrong. I would have preferred someone to be immediately available to help, even if it meant a brief hold.

“Keeps track of shifts

Pros

Found it really handy for keeping track of shifts and annual leave. My team and I have relied on it for about eight years and we're planning to keep using it as we move into the next phase of services we commission.

Cons

Because of the way our services operate, I sometimes find the advanced features tricky to work with so in practice we stick to the basic functions only.

“Amazing broadcast-style messaging feature

Pros

It is really easy to use and it consistently makes sure staff are informed about duty changes in a timely way. It also includes a broadcast-style messaging feature that lets me contact all staff members at once.

Cons

Unfortunately, my company doesn't support using this system and favors relying on Excel spreadsheets instead. I find those spreadsheets unwieldy, hard to use and overall complex.

“Compatible with all devices

Pros

I love how it makes things so simple for my team to follow. It's easy to edit and works on all types of devices.

Cons

I think our team could use more training on this. Perhaps add some video tutorials for onboarding. I truly don't have any real negatives.

“managing shifts made easier

Pros

It has really made my life easier by handling staff shifts and simplifying how I manage them so I'm not constantly being called to ask when my next shift is. The support team is well-trained and knowledgeable.

Cons

I'd like the geofence feature to display when my team completes patrols, since we work in security and need hourly patrol checks to be visible.

“Logical layout

Pros

I find it simple to set up for team members as the layout is user-friendly, logging in is simple and reminders are presented clearly.

Cons

The holiday part for staff feels less clear than it should, getting confusing around bank holidays. I found it doesn't state days are automatically deducted unless you tick a box, the logic should be reversed. I also hate that my holiday allowance isn't visible on my phone so I have to log into a PC.

“Issues with payroll integration

Pros

Appreciate being able to plan schedules across multiple teams and departments. The software is really simple for me to use.

Cons

Our payroll system doesn't sync well with it so our payroll tasks are tedious. We wish the activity log would accept a date range instead of clicking through each date separately. I also want staff to set a default availability instead of the system assuming everyone is always available. That would make scheduling casual and on-call team members much easier for our casual and rotating workforce.

“Easy to schedule and swap shifts

Pros

Its very simple to schedule shifts, swap them around and set up repeating patterns using templates. The drag-and-drop functionality and the reporting tools are also really useful.

Cons

It's not strictly a criticism but I wish the exported reports included a clear header so their purpose is obvious. At the moment I have to download them into Excel, add a title, save the file and only then send it on to our accountants for payroll. I'd also appreciate being able to log absences as a percentage rather than being limited to the Bradford Factor option.

“made our workflow smoother with great colour-coding

Pros

This has made our everyday workflow much smoother. I'm a fan of being able to colour-code shifts, it lets me clearly view everyone's timetables together in one screen.

Cons

I find when I copy and paste an item, it changes the font colour of items already present in the box.

“easy to use mobile app

Pros

We enjoy how simple the dashboard is, from managing staff and sites to tracking pay rates, everything is easy to follow. Our team also frequently uses the mobile app which is user-friendly and simple to get around.

Cons

I'd like to see a built-in check-call feature added to the system. It could require staff to acknowledge the app while they're on shift at hourly intervals or at whatever frequency we set and if someone misses a check-in an automatic alert would be sent to managers or the control room to prompt a response.

“Lets us manage our team's clock-ins and clock-outs

Pros

We really like this app because it lets us manage our team's clock-ins and clock-outs effortlessly, keeping administrative overhead to an absolute minimum.

Cons

At first I had trouble locating the specific workstation that permitted us to clock in and out which caused some initial frustration and confusion.

“Clean interface

Pros

The interface is really tidy, uncluttered and I've had no trouble locating any information. Even as someone who opened it for the first time, I found everything quickly.

Cons

I notice that occasionally some of the information shown isn't accurate, although a simple refresh usually fixes it. I'd like to see live updates so data corrects itself automatically and it would be great if they offered a way to message or interact with staff directly.

“Lots of useful features

Pros

Using it on my phone or desktop feels simple and it comes packed with useful features. I find it simple to manage, change and update shifts which really helps make monthly payroll easier to handle.

Cons

I've noticed a few team members struggle to use the right features like the timesheet and they often take the quick route of manually adding entries into the rota.

“missing key hr and management tools

Pros

I've found it very simple to use and the recent update has improved the look considerably. The interface feels well-organized, more like a spreadsheet which makes finding things easy and quick.

Cons

It doesn't include built-in onboarding, employee record management or any compliance documentation. The app's interface is somewhat pared down so managers get fewer tools, no full schedule editing or comprehensive reporting features.

“Helps us organize scheduling

Pros

This platform is extremely accessible and convenient. It helped our team completely organize how we schedule and manage rotas.

Cons

I did find it a bit tricky at first to figure out how to set it up and get it running when we had a large team or more complex rotas to manage.

“love the ease of access

Pros

I find the platform very user-friendly and easily accessible. And the scheduling view is simple and clear.

Cons

It doesn't automatically sum up the total hours my employees have worked which is inconvenient.

“Tracks staff performance well

Pros

Reports let me check the amount of work employees have put in. Very helpful for me.

Cons

As an admin, I really can't remove items already scheduled on someone's calendar

“Easily accessible for the team

Pros

Its not hard at all for my team to access and use the app.

Cons

As a manager, I find it quite clunky to accept or add shifts and the appearance can look strange sometimes because colours don't always save properly.

“flexible tool

Pros

We find it to be a highly adaptable tool that's really simple to handle.

Cons

It would be really helpful for me to know when other people remove their availability.

“Centralized solution!

Pros

Everything is organised in one central spot. Team members can submit requests for annual leave. It makes working out the hours everyone has worked very simple.

Cons

At the moment I can't think of any issues. We've been using it for several years and during that time we've expanded how we use it across the business. Between the different features I've configured and the way the system scales, it fits our company's needs very well.

“Satisfied with the performance

Pros

Overall, I'm really happy with the app and how it works. Its features are practical and I find it easy to use and to walk staff through when explaining how everything operates.

Cons

Occasionally I run into a small glitch on Android where clocking in and out doesn't work smoothly and I wish the staff reporting was a bit clearer.

“love the email forwarding and app notifications

Pros

What I really appreciate is being able to forward everything straight to my email, plus it notifies me via the app.

Cons

Overall I'm pretty satisfied with the service. However, when I cancelled my subscription, I felt frustrated because I couldn't retrieve data from previous weeks even though I'd already paid for the access but thankfully customer support resolved the issue for me.

“Gives a quick view of the rota

Pros

I really like how user-friendly the system is and I love that my staff can quickly view the rota and any updates I make.

Cons

I find it difficult to manage and track holidays using the system.

“Get this it works

Pros

This software effortlessly keeps the team informed and sends reminders for their shifts a day in advance, without any hassle.

Cons

Overall, this software fulfills our needs and keeps everyone on the same track, although it can be challenging at times.