Folks HR Reviews

“clean interface and easy to use

Pros

What I like it the very clean interface! Folks HR is very easy to use. As an employee it was very simple for me to submit time-off requests!

Cons

Nothing at all! Keep up the good work! I'm very happy my employer chose Folks!

“simple and instinctive after learning

Pros

It's very simple to use. After taking the time to understand it it becomes instinctive. You don't need to go through four steps to get where you want to go. You click and you're there!

Cons

The only 'drawback' I found is that when we use it for the first time there are a lot of options so it's a bit complicated to understand but when someone takes the time to explain it the site becomes very simple to use.

“convenient with fast service

Pros

I love how convenient it is and the speed of the customer service. The app is easy to use and meets the vast majority of our needs.

Cons

The fact that certain improvements which seem basic to me haven't been implemented yet and which would greatly improve tasks like changing information (switching from one employee to another without searching, making bulk changes in employee profiles ourselves, etc.).

“easy to use

Pros

The things I like most are that it is easy to use, simple and has an awesome staff. The team is always finding ways to update and improve the software.

Cons

One area that is a bit frustrating is when having to send new login details out to employees you have to delete them first then resend them.

“easy tracking for overtime and vacations

Pros

simplicity of this tool is great, I've never needed to ask anyone to locate the right information. Tracking overtime and vacation is easy and I always have the correct time on hand.

Cons

There aren't many negatives, perhaps adding more statistics for our timesheets could be an area to improve. I'd like access to additional data but the team is very receptive to suggestions.

“All HR information in one place

Pros

What I appreciate most about this tool is how it gathers everything in one place, having all the information accessible from a single spot really makes my day-to-day management much simpler. I especially enjoy being able to submit leave and vacation requests directly through the platform while easily checking how many days I have left. It's easy, transparent and efficient.

Cons

It's not always convenient to find information. I frequently have colleagues reach out to me asking for help navigating the platform or locating particular sections and I end up guiding them through basic tasks. Adding a more user-friendly layout, clearer visual markers, or better labels would significantly improve the overall user experience and reduce these recurring questions.

“faster and clearer time-off management

Pros

Ever since everyone at my company started using this HR tool, I've noticed that processing and tracking time-off requests has become significantly quicker and more efficient. I can easily check my own leave balance, see how many days I have left and so can my teammates which really saves time and reduces confusion.

Cons

haven't run into any drawbacks while using this HR tool. It's a well-designed, comprehensive and user-friendly platform and I wholeheartedly recommend it without hesitation.

“centralized staff data with team calendar

Pros

For me this tool is really easy to use, it stores all our staff information centrally in one spot and the calendar view is handy for checking a team member's current availability.

Cons

some access rights and privilege controls don't behave the way I expected them to which can be frustrating.

“effective resource management features

Pros

The software's resource handling feature has been very effective and I find it saves me a lot of time managing tasks.

Cons

Could add a few features that I feel would improve HR processing

“consolidated HR tasks with org chart visibility

Pros

What I really appreciate is that all HR matters and leave requests are congreatated inside this tool. I also find the company's organizational chart very clear and easy to reference.

Cons

I have trouble locating specific information, it feels like details are scattered all over the place. I'd love an option to sign in without having to type a password.

“clear approval notifications for employees

Pros

Navigating the system feels easy and I like that employees receive notifications when approvals are processed.

Cons

One problem I run into is that only one supervisor can receive the team's requests. When that supervisor is on vacation, nobody follows up and approvals stall. As an admin, I would really like to get an email notification when requests remain pending approval because I don't check this tool every day. Without an automatic confirmation that a specific request has been approved, I can easily lose track of submissions. It would also save me time if absences and vacations could be combined, instead of having to go back and enter each one separately.

“flexible features for daily work

Pros

There are so many options to explore here. I find it a very good tool for getting work done efficiently.

Cons

So far I've been using it for four months and honestly the only issue I've had is with the weekday setup: when I wanted Monday to be my first day the app kept putting Sunday as day one instead of Monday which was a bit annoying.

“easy system navigation

Pros

Once I figured out where everything is, moving around the system became really easy and smooth.

Cons

When I try to use the overtime calendar, the gridlines aren't distinct so I have trouble seeing the separate entries.

“Easy and simple to use

Pros

I appreciate how easy it is to access all the necessary info at a glance. It really makes my work smoother and faster.

Cons

Nothing specific comes to mind right now, everything's been working great for me so far.

“comprehensive Hr and training management

Pros

Several features stand out for me, such as leave request handling, customizable employee profiles, performance evaluations and managing training records. I find all of them very useful.

Cons

No negative feedback I have about this software.

“easy-to-use tool covering all HR needs

Pros

Using this tool is remarkably easy and I still rely on it to handle a wide range of our HR needs effectively.

Cons

At first, I found it tricky to grasp how to properly manage and segment access for our managers because the permissions offer a high level of granularity.

“Pleasant design with excellent support

Pros

The site feels very pleasant to navigate. I also find the customer support outstanding and the tool looks great visually.

Cons

We use this tool to compile our end-of-year statistics and honestly anything that would make exporting data to Excel smoother would be a big plus. Right now we can't pull data directly out of the tool which is a limitation for our reporting. Maybe one day that feature will exist? :)

“simple interface for HR automation

Pros

What I really like is the clean interface because I find it makes navigation simple and helps automate HR processes efficiently.

Cons

For me there's a lack of customization in some modules which limits flexibility when I need to adapt features to specific workflows.

“User-friendly and simple experience

Pros

Operating the software feels very easy and I find it extremely user-friendly in day-to-day use.

Cons

In some areas, I feel the visuals could be improved especially around training requests and vacation pages.

“employee profiles with training tracking

Pros

Employee profiles, training and certificate tracking are features I find especially helpful in managing our staff.

Cons

Integration with timeclock software is lacking and there are limits when I try creating the organizational chart. Choosing employees in the certificate and training tracking is clumsy (why do ex-employees keep appearing?). I have to open each employee's profile to view notes and documents and I wish I could filter by those fields. For example, we added an allergies/dietary restrictions category but I can't see that information in any list.