Gusto Reviews

“smooth and simple interface”

Pros

Honestly, the interface is so smooth. Updating info is very simple compared to other payroll systems I've been stuck with.

Cons

as such no real issues yet. I'm still trying to figure out what that pig mascot thing is all about though.

“Constantly evolving and improving”

Pros

You can tell they're always trying to make things better. I see little updates all the time and it just makes the experience nicer for us.

Cons

It's hard for me to find any real downsides. They've just done a really solid job with it.

“Makes payroll child's play”

Pros

Payroll used to be such a chore but this platform makes it very simple. I fly through my tasks now with zero effort.

Cons

I don't have any issues to report! Everything just works smoothly for me.

“easy to use with a fun mascot”

Pros

Love how easy it is to find everything here! The email notifications are a lifesaver for keeping me organized. And okay, random but that little walking pig mascot? It totally makes my day.

Cons

so far, I have not come across anything that really bothers me.

“Flexible and easy earnings tracking”

Pros

The whole thing is just flexible. Tracking my earnings has never been easier.

Cons

Nothing, really. Getting paid earlier is definitely a nice perk.

“so simple and easy to navigate”

Pros

It's so simple to work with. Jumping between different sections feels smooth and just.... makes sense.

Cons

NO CONs.... I recommended this

“Quick navigation and a clean look”

Pros

The navigation is simple and the interface looks clean. It doesn't confuse me which makes using it actually enjoyable.

Cons

I haven't run into any real downsides so far.

“easy to find any form or detail”

Pros

Need a specific form or some extra details? It's always easy to find. No trouble at all.

Cons

Nothing comes to mind! I'm genuinely happy with everything this platform gives me.

“truly knowledgeable support team”

Pros

shoutout to the support team! They actually know what they're talking about and have helped me out so much.

Cons

I have no major issues yet. The employees have also been super helpful whenever I've reached out.

“Really easy setup and useful app”

Pros

setting up my account was really really easy and now I use the app all the time to check my paychecks and payment details. So useful.

Cons

Nothing really stands out as a problem. Maybe the interface could use a few minor tweaks to make it even better.

“great pay reminders, needs a paycheck preview”

Pros

The pay reminders and the monthly earnings tracker are my favorite features. Gives me a quick snapshot of everything.

Cons

I wish it showed me a preview of my upcoming paycheck. That would help me plan my finances a lot better.

“Very user-friendly and clean”

Pros

UI is very user friendly and clean. I never have to dig around forever to find what I need.

Cons

No complains but I only use it once a week.

“so simple and actually enjoyable”

Pros

so simple to use. The options are simple and they actually work. Who knew payroll could be... enjoyable?

Cons

There honestly isn't much I can complain about.

“A lifesaver for our nonprofit work”

Pros

Running a small nonprofit means juggling a lot of responsibilities, so I wanted payroll to be one fewer thing on my plate. It made bringing on employees and contractors shockingly simple and dealing with end-of-year tax paperwork felt easy. The whole interface came across as professional and easy to use from start to finish. Staff and contractors were paid reliably on schedule, which freed me up and eased my mind while I handled everything else. When small problems popped up like resetting passwords or sharing documents . I was able to fix them quickly. It genuinely turned into my go-to solution for payroll, stripping away what could otherwise have been a significant headache.

Cons

I didn't face any real issues while using the service but it wasn't obvious how to pause or cancel things when our project finished. Our grant cycles run for about six to twelve months and then we go on hiatus until the next year, so I'm not keen on continuing to pay monthly charges during periods when we aren't processing payroll. Clearer guidance on suspending service would have been helpful.

“Looks great and helpful”

Pros

The interface has a great design and going through it feels really interactive and smooth. Whenever I've needed help, customer support has been very responsive and useful. I also like that they continuously roll out new features.

Cons

I've noticed the exported reports don't retain their formatting very well and I'd like to see that improved in future updates.

“Handles my tax reports”

Pros

I am truly grateful that they take care of all our 941 reporting . it frees up so much of my time and spares me a lot of effort.

Cons

Every so often, the allocations to our expense accounts end up being incorrect.

“My experience with gusto”

Pros

I can move around this app with no trouble, everything feels interactive and I'm able to find what I need quickly. The interface is sleek and modern which keeps the whole experience fluid and pleasant.

Cons

Over nearly five years working with It as an employee, I haven't run into any real issues and feel genuinely satisfied with the overall experience. It's been reliable and consistent for me during that time which I appreciate.

“Consistently improving experience”

Pros

I've noticed they're constantly improving things and I really appreciate how they keep refining features to provide users with a smoother, more enjoyable experience.

Cons

I can hardly find any real downsides . I feel they've done a solid job overall.

“Perfectly amazing tool”

Pros

Handling payroll here has become so simple, everything runs smoothly and I go through tasks quickly with no trouble whatsoever at all.

Cons

No problems to report, everything runs smoothly for me!

“Simple and pays early”

Pros

I find the layout so user-friendly that monitoring my income feels easy.

Cons

there's not much wrong, receiving pay sooner really helps.