Gusto Reviews

“Gusto is great

Pros

I love the simplicity of using Gusto especially for getting paid and requesting time off.

Cons

I dont have any features I dislike about Gusto.

“Gusto; there's no reason to consider any other Payroll provider

Pros

Gusto offers a full platform with various benefits all easy to use and cost-effective.

Cons

While the features are great overall I believe the HR tools could be more powerful especially the document section.

“Amazing to track hours and do payroll!

Pros

Gustos ease of use referral incentives and early access to funds with the Gusto debit card are excellent features.

Cons

I love everything about Gusto especially the ease of editing worked hours.

“Payroll software

Pros

The mascot adds a fun touch to the platforms appeal.

Cons

Nothing to note; Ive found it easy to navigate and find what I need.

“Gusto did not keep our account safe from hackers!!

Pros

Employees find it easy to access Gusto via their mobile phones.

Cons

Customer service is nonexistent for real problems!

“Not very ethical , no customer support, cannot go to supervisor, staff is trained to lie

Pros

While Gusto has potential the poor customer support and lack of concern for employees are disappointing.

Cons

Everything else is fine but the poor customer service and lack of follow-through on promises are significant issues.

“There is a reason they have a pig running across the screen.....

Pros

Linking with benefit providers is seamless and cost-effective approximately 75% cheaper than ADP.

Cons

As a payroll professional Ive encountered challenges with Gustos customer service. They end calls promptly at 4 pm even hanging up at 3:59 pm. Theres limited flexibility with period dates/pay increases. Many support agents have difficulty communicating in English leading to misunderstandings and unresolved tax issues via email.

“Easy Payroll Software

Pros

Managing payroll and changing direct deposit details was effortless. The user interface stands out as my favorite feature.

Cons

My two-year experience with Gusto was flawless. Setting up was a breeze and I encountered no drawbacks.

“He is the Director of Human Resources

Pros

Gusto offers a straightforward interface for managing all aspects of human resources including employee data salaries incentives and tenure along with excellent customer support.

Cons

Gustos features cater adequately to small and medium-sized companies but fall short for larger enterprises. It lacks efficient onboarding for new employees but supports existing ones well.

“Not very ethical

Pros

While there are some positives the negatives outweigh them.

Cons

Dealing with Gustos customer service regarding payroll has been problematic. There have been instances of delayed payments to employees sometimes up to four days after the scheduled payroll.

“Recieving my paycheck with Gusto

Pros

I appreciate the simple and user-friendly design of the webpage and emails. Navigating and understanding the platform is transparent which is crucial for managing payroll.

Cons

Occasionally navigating Gusto can be tricky especially when it comes to certain processes like checking emails for specific links. Overall its straightforward.

“Top quality product for Tax Registration and Payroll service

Pros

Gusto is incredibly easy to use aiding in tax filing and providing comprehensive payroll details for our company.

Cons

I havent encountered any issues with the software.

“Take control of your business

Pros

It empowers me to maintain organized business records.

Cons

Initially using Gusto was confusing and overwhelming. I struggled to grasp what I was doing.

“Great for employees and onboarding

Pros

Onboarding was swift and clear with step-by-step guidance and confirmations.

Cons

So far Ive had no complaints or issues. :)

“Easy deployment for my situation.

Pros

The support team was invaluable during the setup process especially with tax-related queries.

Cons

Although Gusto offers extensive features I havent fully utilized them. I believe theres more potential for utilizing the software in the future.

“Gusto review

Pros

Gusto boasts a user-friendly interface and affordable pricing along with seamless integration with other tools.

Cons

Gustos customization and reporting capabilities are limited and it lacks scalability.

“Gusto will do the job

Pros

While suitable for startups Gusto may become limiting as businesses scale up.

Cons

The customer support team lacks training for handling special cases and tax calculations may not align with Indian taxation laws.

“Payroll services with Gusto

Pros

The updated app introduces exciting new features highlighting Gustos commitment to its clients.

Cons

Once my data got wiped inexplicably and I had to re-enter everything.

“Gusto product reviews

Pros

Gusto simplifies HR tasks effortlessly.

Cons

Gusto works perfectly fine but the pricing is steep.

“A GO for Gusto!!!

Pros

The products simplicity colorful visuals and real-time updates enhance the user experience.

Cons

Im not fond of how frequently I get logged out of the software or the maintenance downtimes.