Gusto Reviews

“Overall it works

Pros

Gusto performs its intended functions well and the pricing is reasonable.

Cons

Sometimes the organization of Gusto can be a bit perplexing.

“Perfect for for payroll management

Pros

As someone who began using Gusto without prior payroll management experience I found it incredibly easy to use. It simplifies the process of paying employees tracking payment history and distinguishing between different types of employment arrangements.

Cons

In my experience with Gusto over approximately a year I have encountered very few technical issues all promptly addressed by their support team.

“The Payroll Software for any Business Size

Pros

Implementing Gusto has significantly improved our business operations particularly in managing payroll and other HR services. We faced challenges with payroll management and received complaints from employees before adopting Gusto. Since then complaints have decreased resulting in time and cost savings as well as increased employee satisfaction.

Cons

Leave management in Gusto could use some enhancements particularly in navigating through the software for short-duration leaves.

“Gusto Review

Pros

I appreciate Gustos visually appealing design and user-friendly interface. It provides a detailed breakdown of my weekly paycheck including thorough explanations of deducted taxes. Using the app is enjoyable.

Cons

Occasionally the main page of Gusto takes a while to load.

“Great Platform!

Pros

Gusto makes time tracking and payroll tasks both fun and straightforward to accomplish.

Cons

So far I havent come across anything unfavorable about Gusto.

“This is your 1 stop shop.

Pros

Once everything is set up, it flows smoothly and automates tasks, making everything effortless.

Cons

It took quite a bit of effort to get set up and running.

“Easy to track my timesheet

Pros

It was easy for me to clock in and out via my phone. I could track my time without any issues or concerns.

Cons

I have no reservations or problems with this app; most businesses should use it and recommend it to others.

“Great for Payroll

Pros

At my previous company, we used Gusto for payroll, and it was incredibly user-friendly and straightforward.

Cons

I didn't encounter any issues while using Gusto!

“Digital One-Stop Shop

Pros

Once implemented, it couldn't be simpler to use. I particularly like the display on direct deposit day, where you can easily see your pay, tax deductions, and 401k contributions. It streamlines the tax process to have everything visible in one place. It's also easy to request time off and track accruals.

Cons

Adding projects for team members isn't seamless. Teammates often need to remind admins if they've been left off a project. While we haven't had much interaction with customer service (which is a positive), when they do reach out, it's usually to upsell new features and they don't seem receptive to feedback regarding the product or bug fixes.

“Useful product

Pros

There appear to be advantages to using Gusto over other payroll platforms. They are proactive in fixing errors and resolving issues promptly.

Cons

There have been a few instances of late payments, but this is the only downside so far.

“Easy payroll

Pros

With Gusto, you can run company payrolls, onboard new employees, and terminate them as needed. You receive reminders via email when it's time to run payroll, and it calculates payroll taxes for you.

Cons

Initially, it's a bit challenging to use, but it becomes easier with time.

“Great platform for small businesses

Pros

It's a user-friendly platform for all HR-related tasks. It's extremely beneficial for managing tax forms, contracts, payroll, and W-2s, especially for small teams without an in-house HR team.

Cons

I don't encounter any problems with Gusto. The platform is excellent!

“Easy to Set Up & Use

Pros

I appreciate how simple and straightforward it is to set up and use. The customer experience is pleasant and uncomplicated. Gusto is highly favored among startup companies.

Cons

Gusto has some limitations compared to features/functionality offered by competitors' platforms.

“HR Services

Pros

The ease of use and user experience are exceptional. Employees find the tool easy to navigate, and it provides valuable insights for payroll, benefits, and time off.

Cons

There's room for improvement in refining processes. The performance management process requires further development to tailor it to the organization and its structure.

“Previous Gusto user but big fan!

Pros

Gusto was incredibly intuitive and easy to grasp. The interface is sleek, presenting information in a well-organized manner. I encountered no difficulties using Gusto and would highly recommend it.

Cons

I didn't notice anything negative while using the tool. I really liked the user experience/interface.

“Fine tool for your business

Pros

What I appreciate most about this software is the effortless access to various tools. The program is straightforward to navigate.

Cons

What I find bothersome about this software is that when it sends emails regarding salary payments, it reveals the payment amount. I'm not comfortable with this due to privacy concerns. If someone were to access my computer and email, they could see the exact amount paid.

“My unforgettable experience with Gusto

Pros

It's contemporary, effortless, and rapid. Gusto facilitates the smooth onboarding of new employees and contractors. Their customer service is prompt and responsive. We rely on Gusto for payroll management, tax payments, contractor payments, and employee benefits. Every HR professional needs Gusto; it's dependable and virtually error-free. Gusto's time tracking feature saves us time and minimizes errors compared to manual tracking. The software reminds us of staff birthdays and work anniversaries, which fosters a positive culture. Adding new employee data is quick and easy. The user interface is well-structured, and employees appreciate its simplicity, allowing them to view hours worked, sick leave, and more.

Cons

Gusto is truly exceptional, and I believe every business should embrace and leverage its outstanding features. I have yet to encounter any drawbacks.

“Review for Gusto

Pros

It's incredibly convenient because of its simplicity and the standout feature of online payroll.

Cons

I've noticed a growing dependency on this software because it has significantly simplified my life. Occasionally, it experiences slowdowns due to high traffic.

“Gusto review

Pros

They assist with payroll and are very easy to set up.

Cons

The site experiences occasional glitches, but aside from that, it's good.

“Easy to use payroll software

Pros

Accessing pay stubs and tax forms is straightforward.

Cons

All the functionalities met my needs adequately.