Gusto Reviews

Pros

Gusto offers easy setup and is well-suited for small businesses. The experience of onboarding new hires is pleasant. The interface for usernames is uncomplicated and effortless. For a small company, it's the optimal choice.

Cons

The online assistance leaves much to be desired. Additionally, Gusto comes with a relatively high price tag.

Pros

The advantages of using Gusto include its simplicity, catering to both employers and employees. Employees can conveniently clock in and out using a smartphone app, which they prefer over other time tracking systems. Connecting my CPA with Gusto for tax and accounting oversight was seamless. Gusto streamlines the employee onboarding process, making it much smoother. In summary, the product is effective, user-friendly, and efficient.

Cons

Gusto's integration with 401k contributions has its limitations. I find myself having to manually provide our financial advisor with 401k contribution details for employee elective deferrals. While not a major issue, it can be a slight inconvenience.

Pros

It saves time on HR tasks specific to our company.

Cons

It would be beneficial to incorporate a range of employee assessment practices.

Pros

This software has expedited my work, enabling quick employee management and timely hiring. Even with basic accounting knowledge, Gusto simplifies account details entry and fulfills tax requirements on a monthly and quarterly basis.

Cons

After about a year of usage, it started slowing down. Occasionally, we had to upgrade and wait for 15-20 minutes. However, Gusto is providing the best service possible. Interruptions were troublesome due to our schedule and the need to update each computer system.

Pros

Gusto is extremely user-friendly, with excellent customer service. Adding or removing employees is a breeze. Payroll processing is quick and efficient. The email reminders for payroll are a lifesaver during busy weeks. Any issues I've had were promptly and effectively addressed by customer support.

Cons

I believe the software is excellent, and I wouldn't change anything about it. It's user-friendly and overall great.

Pros

I appreciate how this product simplifies payroll for small and medium-sized organizations. It effectively tracks employee time reporting and makes it easy for these businesses to compensate their employees.

Cons

I'd like to see additional HR management functions included in the product, such as compliance and report filing.

Pros

It's incredibly user-friendly. Making changes to my withholding is simple, if necessary. Accessing my W2s electronically is also convenient.

Cons

I have no complaints about Gusto. My experience has been excellent, and I would recommend it.

Pros

I love how easy it is to use and how quickly I was able to learn the software. The cost is very reasonable, and the onboarding process is smooth.

Cons

I haven't come across any aspect that I dislike.

Pros

It's a straightforward payroll platform that allows easy management and updating of personal information and benefits, as well as time-off management.

Cons

Its effectiveness relies heavily on the investment of time by supervisors/management.

Pros

The accountant login feature was a major draw for me, enabling me to manage multiple clients under one user login and seamlessly switch between payroll clients.

Cons

It's challenging to use and not intuitive. The reporting section needs significant improvement. I initially hoped to like this software but ended up disliking it. There were issues with double processing for one client, causing financial strain. Gusto's support was slow to respond and failed to rectify the situation satisfactorily. I'm relieved I didn't transition all my clients to this software.

Pros

I love that Gusto handles HR, payroll, and benefits management seamlessly. It allows me to run payroll whenever necessary, and its ease of use is unmatched. This tool is indispensable.

Cons

Currently, there's nothing specific to say about Gusto.

Pros

While freelancing for a US-based company, Gusto was used for payroll management. The process was straightforward, and I'd receive payments directly into my account within 3-5 days after payroll runs.

Cons

I'm not fond of the waiting time, and I believe receiving money sooner would be beneficial.

Pros

Managing payroll for our small agency with Gusto was a breeze. Inputting staff details and facilitating self-management of bank accounts for direct deposit was seamless.

Cons

It lacks features offered by other payroll management apps, such as tracking reviews or other HR essentials.

Pros

I always received my W2 on time, and it was easy to access online. Using the Gusto card was also very convenient.

Cons

Improving navigation to search for documentation would be helpful.

Pros

The job post and applicant tracking features are remarkably user-friendly. Custom onboarding checklists were incredibly beneficial, allowing us to centralize everything within Gusto without resorting to additional software.

Cons

Based on my own experience with Gusto, only positive aspects stand out.

Pros

I appreciate the email notifications alerting me to received pay.

Cons

There are no downsides to report from receiving Gusto payments.

Pros

It's very user-friendly but lacks advanced features.

Cons

It lacks many employee development tools that ADP and PayChex offer.

Pros

Gusto is incredibly straightforward and easy to set up, especially when syncing with QuickBooks. Most of my clients choose it primarily because of its affordability.

Cons

There doesn't appear to be much flexibility available with the software. Anything beyond standard reporting and syncing requires assistance from support.

Pros

Gusto manages EVERY aspect of payroll. They integrate benefits, cater to both salary and hourly employees, and facilitate payments for contracts domestically and internationally. Their software platform is ideal for small businesses and offers great cost efficiency.

Cons

Managing payroll and employees becomes more challenging with around 50+ employees.

Pros

One of the standout features is the relief from calculating and paying payroll taxes. It's a challenge for small businesses, but with Gusto, you just input the time cards, hit submit, and it's done.

Cons

It's relatively straightforward if you're tech-savvy. However, if you're new to software or cloud platforms like this, there's a learning curve.