Information Technology and Services, 11-50 employees
Less than a year
“Gusto: Best Software For Your Payroll Woes”
Pros
Gusto offers a plethora of features and boasts a highly intuitive interface. We utilize it daily for employee onboarding, payroll management, tax calculations, and filings.
Cons
In my opinion, Gusto is highly likable. I haven't encountered any issues while onboarding employees or processing payroll. However, Gusto could improve its reporting functionality, especially for newcomers.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
6
Design, 500+ employees
Less than 6 Months
“Super User Friendly”
Pros
Gusto is incredibly user-friendly for new users. I used it as a Freelancer to receive my paychecks, and the process was very straightforward.
Cons
It was quite easy to use, so I have no complaints.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
E-Learning, 1-10 employees
“Gusto Free Trial”
Pros
It served as an all-inclusive solution for payroll management.
Cons
I wasn't fond of the pay-per-contractor model.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Medical Practice, 1-10 employees
Less than 6 Months
“Payroll”
Pros
Processing payroll is very user-friendly, and I love that taxes are taken care of without any hassle. The app is also great for employees.
Cons
Overall, everything with this has been great.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Financial Services, 11-50 employees
Less than 6 Months
“Highly recommend!”
Pros
For us, it's incredibly intuitive and functional, ideal for a startup experiencing steady growth and handling personnel management.
Cons
Currently, I don't have any experience with it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Medical Devices, 500+ employees
Less than a year
“Mee”
Pros
It assists workers in keeping track of all their pay.
Cons
As soon as we identify the problem, we can address it.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
4
Functionality
6
Writing and Editing, 1-10 employees
Less than 6 Months
“Super easy payroll”
Pros
Setting up Gusto is a breeze, and it guides you through the onboarding process smoothly, providing necessary notifications along the way.
Cons
Once I adjusted my schedule, Gusto worked flawlessly. Payments are processed quickly, and I have no complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospitality, 1-10 employees
More than a year
“Gusto”
Pros
This app is excellent; I have no complaints whatsoever.
Cons
Personally, I can't find any downsides; it's truly wonderful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospitality, 11-50 employees
More than a year
“Overall efficient & reliable”
Pros
I value the ease of use and self-service features for employees.
Cons
While I understand the need for security measures, it's annoying that it sometimes fails to recognize commonly used devices.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Construction, 1-10 employees
Less than a year
“Nothing is worth this crap of a payroll services”
Pros
While the free trial is enticing, its true nature becomes apparent once it expires.
Cons
Unfortunately, this software doesn't offer anything positive; it's subpar, inefficient, and overpriced.
Rating Distribution
Ease of use
6
Value for money
3
Customer Support
4
Functionality
4
Hospital & Health Care, 51-100 employees
Less than 6 Months
“Payroll system”
Pros
I appreciated the simplicity of signing up and arranging direct deposits.
Cons
I wish it displayed a payroll stub showing the dates worked alongside the pay date; currently, only the pay date is visible.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
E-Learning, 101-500 employees
Less than a year
“Good but didn't meet our needs”
Pros
Gusto was straightforward to use and set up for everyone involved.
Cons
However, it didn't meet the requirements of our HR department, so we made a switch.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Medical Devices, 1-10 employees
More than a year
“Gusto, Great option for payments”
Pros
Its simplicity is fantastic. Setting up and navigating the software is a breeze.
Cons
There are no major drawbacks, just make sure the setup is done correctly initially.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Computer Software, 11-50 employees
More than a year
“Gusto is invaluable for our business”
Pros
Gusto is a reasonably priced and easy-to-use tool that I recommend to any small business owner. It's a pleasure to use, and their customer support is excellent.
Cons
My only gripe is that I wish performance reviews could be conducted for admins and contractors.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Financial Services, 11-50 employees
Less than a year
“Great and useful tool”
Pros
Navigating it is easy, and it's highly beneficial for payroll and other HR tasks.
Cons
With its numerous functions, adapting to it can take some time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Political Organization, 51-100 employees
Less than a year
“Gusto review”
Pros
The paycheck notification feature was incredibly useful; I received instant alerts, alleviating any worries.
Cons
Nothing posed a real issue, so there wasn't much to dislike.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Not specified, 11-50 employees
More than a year
“Gusto is great for all teams”
Pros
It's incredibly user-friendly; we use it for all employees to manage time off requests and payroll processing.
Cons
There are no missing features. However, accessing pay stubs could be made easier, but that's a minor issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Insurance, 1-10 employees
More than a year
“Gusto is Great”
Pros
Enjoyed the benefit of an early payday and found it easy to access many features.
Cons
I can't find anything negative about this application.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cosmetics, 1-10 employees
“Automate your payroll”
Pros
Adding new employees to payroll with Gusto is a breeze. I appreciate the clear checklist during setup and the straightforward process. Automating payroll and receiving prompt notifications before each run is a bonus. Gusto also provides state-specific documentation requirements for each employee during onboarding.
Cons
I haven't noticed any significant issues worth mentioning.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Education Management, 500+ employees
Less than 6 Months
“Gusto Review”
Pros
Gusto's staff is incredibly helpful and knowledgeable about their products and services. It was a fantastic experience overall.
Cons
The only downside is that direct deposit takes a few days. Training videos would be highly beneficial. Also, it's currently not possible to pay both an hourly rate and a commission.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8