Gusto Reviews

“I'm glad my employer uses Gusto”

Pros

Exceptionally straightforward! It effortlessly tracks time, facilitates setting up savings accounts, and boasts numerous features.

Cons

Honestly, I can't think of anything; it's incredibly straightforward and fulfills all its functions.

“Gusto Payroll”

Pros

It empowered my team to manage payroll and banking tasks autonomously.

Cons

While Gusto functions well, the customer service has let me down twice by not providing the assistance promised at the end of phone calls.

“Gusto is a solid payroll”

Pros

Processing Payroll, onboarding employees, and accessing support are all facilitated by its simple interface and clear communications.

Cons

Resolving tax compliance issues takes a while, and the reporting isn't as straightforward as I'd prefer. Plus, I can't save modified reports.

“I appreciate the services offered.”

Pros

I appreciate how easy the platform is to use. As a new business owner, it met all my needs for paying employees and managing important information. Having my taxes managed and reported is a huge relief. I wouldn't know where to start without it. Plus, I love the wealth of information it provides on the platform.

Cons

One thing I didn't like, specific to my situation, is the lack of information on setting up benefits for my office despite two attempts.

“Payroll Made Easy”

Pros

A fantastic tool, especially for small businesses, simplifying the payroll process significantly.

Cons

In my weekly usage, I haven't encountered any drawbacks.

“Great Platform”

Pros

I like how user-friendly and accessible it is, with its layout making it easy to find specific features or information I need.

Cons

Honestly, there's nothing to complain about; it's much better than our previous platform.

“Gusto - easy, simple”

Pros

Gusto simplifies payroll setup and ensures compliance across various jurisdictions with its comprehensive features.

Cons

Tax and payroll compliance isn't as seamless as Gusto claims; it still requires significant effort and vigilance.

“Gusto Review”

Pros

I appreciate how intuitive it is for new users, and its unique features make navigating the software a breeze. It really brings the whole team together on a single, effortless platform.

Cons

I'm not a fan of the non-reminder emails. It would be better if the system utilized built-in reminder notifications or had more focused emails.

“Gusto Review”

Pros

Getting started with setup was very efficient, and Gusto made payroll processing a breeze.

Cons

As of now, I haven't encountered any problems, and I hope it stays that way.

“Such potential”

Pros

The interface proves highly intuitive, and the onboarding touches add a nice touch.

Cons

Some integrations didn't work as expected, necessitating manual entry, especially since it lacks a time clock option.

“Employee Recognition”

Pros

It's a straightforward software, making it easy to transfer and allocate funds for multiple sales contests.

Cons

My team dislikes the service charge deducted when ordering plastic gift cards; it diminishes their value.

“Easy to use payroll management system”

Pros

Simplified and particularly suitable for international transactions.

Cons

Regarding pricing, there could be better options for smaller companies with fewer employees.

“Decent for HR help”

Pros

Clocking in and out is simple, payroll functions smoothly, and managing time off is efficient. While support can be inconsistent, I highly recommend the HR Pros feature.

Cons

I wish it had deeper integration with Asana and other software we use. More tax features and assistance with audits would be fantastic.

“Simple, Fast, Efficient.”

Pros

I appreciated how straightforward and suitable for small businesses this software was.

Cons

I wasn't a fan of the software's setup and visual appearance.

“Simple, easy, and user-friendly HR benefits platform”

Pros

It's so simple, easy, and friendly probably one of the easiest platforms I've ever used.

Cons

We had to resort to using multiple HR platforms alongside Gusto to fulfill all our needs.

“Good payroll Service”

Pros

I appreciate its user-friendly nature and the fact that it offers numerous features like benefits and HR management within the same product.

Cons

I'm disappointed with the concierge service I'm paying extra for; it hasn't lived up to its promise of quicker responses to queries.

“Payroll made simple and online”

Pros

Onboarding and execution are straightforward, with almost every step detailed along the way. You can have it set up in 1-2 hours. Very intuitive.

Cons

Customer service, particularly during urgent matters like payroll and taxes, feels sluggish. There were a couple of website glitches that delayed my tasks, and getting help via email took too long.

“Gusto makes life easier”

Pros

From every perspective, whether web or app, Gusto is exceptionally user-friendly.

Cons

End-of-year taxes can be confusing, especially regarding whether they're based on calendar dates or pay dates.

“Seems to be good for automated payroll”

Pros

It automates payroll, so I don't have to worry about it.

Cons

It automates some tasks without checking with me first, which can be annoying.

“Great Software”

Pros

It's convenient how I can quickly access my paystubs, tax forms, and update my banking information when necessary.

Cons

So far, I haven't encountered any problems; I've been satisfied with what I've used.