marketing and advertising, 11-50 employees
Less than 6 months
“great for employee updates!”
Pros
gusto is an amazing HR app for employees to track paystubs, view documents and request time off. It even tracks how much paid time off is left. Plus you get updates like when someone's out of office, work anniversaries and birthdays.
Cons
some features can be edited and customized on the mobile app but you can't update them on the web version and vice versa. It's a little annoying.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Health, Wellness and Fitness, 1-10 employees
More than a year
“a massive improvement for our office”
Pros
It's really user-friendly for both employees and employers, whether it's for HR or payroll tasks.
Cons
We should have started using this service earlier. It's really improved our office ten-fold.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
mental Health Care, 11-50 employees
Less than 6 months
“simple design”
Pros
What I appreciate most about this system is how simple and user-friendly the design is.
Cons
The thing I like the least about it is that you can't see upcoming paycheck details. That's been a bit frustrating.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
sports, N/A employees
Free Trial
“good service but misleading pricing practices”
Pros
Their customer service is exceptional and the app also helps me make better choices.
Cons
I dont like that the price goes up after a few weeks of discounts, it honestly feels misleading.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
environmental services, N/A employees
Free Trial
“Not the right fit for my company”
Pros
The design is practical, but it's not visually appealing to me. It feels a bit too basic.
Cons
It wasn't exactly what I was looking for to fit my company's needs.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Consumer services, 51-100 employees
Less than a year
“simple to send money w this tool”
Pros
I can easily transfer money to any merchant in Canada. It is user-friendly and even the registration process is really simple.
Cons
I would have loved if they offered gift cards from other merchants like amazon Us or eBay.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Hospital & Health Care, 1-10 employees
More than a year
“made running my small practice effortless”
Pros
I used it when I owned my medical practice, and it was perfect for me. The onboarding process was so smooth and both my employees and I could track things like time off and reimbursements. It also had cool integrations like asking questions, for example, what someone's favorite food is for birthdays. The best part? It made taxes simple and it was affordable too.
Cons
Nothing I disliked! I loved it. It worked well for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Internet, 11-50 employees
More than a year
“easy to use but limited availability”
Pros
Loved how user-friendly this is! The design is super clean and interactive. Plus, it totally saved me by automating payroll and taxes. so helpful!
Cons
It's only available in the Us, so I can't use it outside the country. Plus, it can get pretty expensive for larger teams.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Hospital & Health Care, 1-10 employees
More than a year
“Pricey but helps my small business”
Pros
Not only is it really straightforward, but the reports are always spot-on. It also automatically manages benefits, which is one less thing for me to worry about. I love that
Cons
I've found the cost can feel a little steep with the combination of a base price and the per-employee fee each month.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
marketing and advertising, N/A employees
More than a year
“great for managing multiple payments”
Pros
It's easy to manage getting paid from multiple clients with this platform. No issue at all.
Cons
I wish it had automatic invoice settings so I wouldn't have to manually send them each time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Professional Training & Coaching, 11-50 employees
More than a year
“amazing support and easy payroll”
Pros
Their customer support is amazing and always helpful. The interface is really user-friendly and setting it up was a piece of cake. managing payroll is also easy which really makes my work simpler.
Cons
There's really nothing wrong with this software. It works fine for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 11-50 employees
Less than 6 months
“gusto never disappoints!”
Pros
It made my onboarding process at my new job so efficient. I love that I can access everything I need, PTO, payslips, tax info, paperwork, all in one place.
Cons
The onboarding was mostly great but I did notice it can get a little glitchy when you upload a bunch of documents at once. even with that, it was still miles better than the old back-and-forth email chain with HR
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Food & Beverages, N/A employees
More than a year
“Billing error, was charged too much”
Pros
Running payroll is so easy with this tool. It just works without a problem.
Cons
I got overcharged for a service I didn't order. They refused a refund and wouldn't let me speak to a manager. Not great customer service.
Rating Distribution
Ease of use
3
Value for money
2
Customer Support
2
Functionality
2
Hospitality, 51-100 employees
Less than a year
“I use it everyday”
Pros
What's really cool is that it works perfectly whether I'm wearing my 'manager hat' to pay contractors or my 'employee hat' to check my own details. Both sides are incredibly user-friendly
Cons
sometimes it's confusing to find details about past contractor payments and invoices. I also don't like that there's a limit on how many payments contractors can receive each month, so we've had to combine several smaller payments into bigger ones, which has delayed payments before.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Real estate, 11-50 employees
Less than 6 months
“Truly satisfied with my experience”
Pros
Hands down, It's the best payroll platform I've used. I've tried aDP, Paychex and Paycom but nothing compares. It's easy to use and their support always responds the same day. They even offer training, letters and criminal screenings right on the platform. amazing!
Cons
I don't like that you can't send a 90-day notification within It. It would be useful for probationary periods. also, I wish it had an integration with Rent manager.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 500+ employees
Less than a year
“good tool for employee rewards”
Pros
You can choose your gifts online and there are so many options to pick from. It's a great feature!
Cons
It might be a little tricky for people who aren't very tech-savvy.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Computer software, 1-10 employees
Less than 6 months
“Very supportive customer service”
Pros
They offer an all-in-one package for handling payroll and payroll-related benefits. submitting benefit claims through their portal is easy and their customer service is quick to respond. Payroll and reimbursements are always delivered on time.
Cons
Recently, they switched providers for deduction-based processes without informing employees. I tried to submit a reimbursement claim through the old portal but I wasn't told about the switch. It was frustrating and I wish It had communicated it better.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Consumer services, 11-50 employees
More than a year
“effective solution but costs a lot”
Pros
I can upload data directly into payroll, which is really helpful. makes everything easier.
Cons
The rising costs of base amounts and per-employee fees are getting annoying.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Religious Institutions, 1-10 employees
More than a year
“easy enough for anyone to use”
Pros
It makes payroll so much easier and I don't need to be an expert to use it. anyone can manage it.
Cons
as both a user and an admin, I wish there were more benefits available for our staff.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
8
Computer software, 1-10 employees
More than a year
“decent software but needs tweaks”
Pros
I appreciate that I can keep track of all my pay stubs and work benefits in one place. It keeps everything organized.
Cons
Their support hasn't been great and they haven't been very helpful with managing medical benefits.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
5
Functionality
7