Chirag
IT, 500+ employees
More than a year
“Gusto will do the job”
Pros
While suitable for startups Gusto may become limiting as businesses scale up.
Cons
The customer support team lacks training for handling special cases and tax calculations may not align with Indian taxation laws.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
6
Damilola
Consumer Services, 101-500 employees
Less than 6 months
“Payroll services with Gusto”
Pros
The updated app introduces exciting new features highlighting Gustos commitment to its clients.
Cons
Once my data got wiped inexplicably and I had to re-enter everything.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Adamu
Healthcare, 1-10 employees
Less than a year
“Gusto product reviews”
Pros
Gusto simplifies HR tasks effortlessly.
Cons
Gusto works perfectly fine but the pricing is steep.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Candace
Education, 500+ employees
More than a year
“A GO for Gusto!!!”
Pros
The products simplicity colorful visuals and real-time updates enhance the user experience.
Cons
Im not fond of how frequently I get logged out of the software or the maintenance downtimes.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Dimitrios
E-learning, 1-10 employees
More than a year
“Do payroll very easy”
Pros
Information gathering and processing are smooth and efficient.
Cons
Giving access to employees can be cumbersome at times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Vikram
Accounting, 1-10 employees
Less than a year
“Gusto Review”
Pros
Gusto made payroll adjustments a breeze even for bookkeepers like me handling client accounts.
Cons
Gustos reporting capabilities need enhancement and customer support can be slow. More self-service options would be beneficial.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jason
Insurance, 1-10 employees
More than a year
“Excellent payroll software.”
Pros
Setting up and automating payroll with Gusto is hassle-free.
Cons
Making changes to the business post-setup can be challenging but the customer service is exceptional.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andrew
Nonprofits, 1-10 employees
More than a year
“Gusto - Payroll and Direct Deposits”
Pros
The paycheck splitter notifications and tax form accessibility make Gusto user-friendly. Contract employees find it effortless to use.
Cons
Former employees struggle to retrieve their tax information after leaving the non-profit. It would be helpful if there were provisions for accessing tax forms post-employment.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amanda
Cosmetics, 1-10 employees
Less than a year
“Great payroll”
Pros
Gustos payroll feature is accurate and highly recommended.
Cons
So far Gusto has been an excellent investment with no downsides.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Sedalia
Healthcare, 1-10 employees
More than a year
“Make Your Life Easier with Gusto”
Pros
Gusto streamlines mundane payroll and tax tasks providing timely reminders without overwhelming users.
Cons
Gusto has been problem-free for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Daina
Construction, 1-10 employees
Less than a year
“Daina's Review”
Pros
Highly recommended for its ease of use.
Cons
I havent encountered any issues with Gusto; its fantastic!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mia
Marketing, Advertising, 51-100 employees
Less than a year
“Gusto is user friendly”
Pros
Notifications for bi-weekly payments are a convenient feature.
Cons
Gusto is easy to use and access with no complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 101-500 employees
Less than a year
“Lead”
Pros
Gusto excels in HR services and tax management.
Cons
Gusto has no drawbacks; it surpasses its competitors.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Parth
E-learning, 500+ employees
More than a year
“Make HR task Easy with the help Of GUSTO”
Pros
Gusto reduces HR and admin workload by transitioning manual tasks to an online database offering an interactive onboarding interface and managing salary flow efficiently.
Cons
Uploading onboarding documents sometimes triggers errors and clearing browser cache regularly is necessary.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Rahul
Consumer Electronics, 1-10 employees
More than a year
“Effortless HR/Payroll”
Pros
Gusto serves as a comprehensive HR solution offering payroll and employee benefits management with top-notch support from experienced professionals.
Cons
Gusto simplified the employee management process for our small team handling everything from hiring to payroll effortlessly. Its like having an in-house HR team. Im thoroughly satisfied with the product.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Anonymous
Not Specified, 1-10 employees
Less than 6 months
“Fantastic clean HR suite”
Pros
Gusto impresses me as an outstanding HR app. Its design is impeccable focusing on fulfilling all HR needs without overwhelming users. Unlike Rippling which can feel cluttered and buggy Gusto maintains simplicity and clarity perfect for handling payroll employee management and compliance effortlessly.
Cons
Occasionally the interface lags though its improving. Otherwise I have no major complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
5
Functionality
8
Andre
Social Media, 1-10 employees
More than a year
“One of the best Payroll softwares”
Pros
Transitioning to Gusto from previous payroll software was seamless and its user-friendliness stands out among competitors.
Cons
While I wish it were cheaper its flawless performance justifies the cost.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
8
Sharem
Content Marketing, 1-10 employees
“Exceptional user experience”
Pros
Gustos customizable reports and comprehensive employee records are highlights for me. Plus it offers convenient tax form submissions for businesses.
Cons
I have no complaints about Gusto; my experience has been fantastic with excellent support from their team.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paloma
Accounting, 500+ employees
More than a year
“Easy and straightforward payroll software”
Pros
What stands out to me about Gusto is its user-friendly platform making it easy to navigate and access necessary reports and tracking tools.
Cons
Downloading reports can be tedious since they open in another window and require conversion before downloading.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Hank
Accounting, 1-10 employees
More than a year
“Gusto-Not as good as it once was”
Pros
Gusto offers an abundance of excellent features at a reasonable price point and the app functionality is impressive.
Cons
Costs have risen and some valuable features have been removed.
Rating Distribution
Ease of use
10
Value for money
4
Customer Support
2
Functionality
4