Gusto Reviews

“hassle free navigation”

Pros

Navigation feels simple, it's dependable day to day and getting everything running the first time was surprisingly painless.

Cons

Honestly I can't point to a real major flaw at the moment.

“Recommended from me”

Pros

Employees can handle charitable donations, savings accounts, spending accounts, direct deposits, time-off requests and more straight from their account. it also supports splitting money into multiple savings accounts (either accounts created inside it or separate bank accounts)so it's simple to edit those splits when needed. You can manage a spending account and use the included debit card, too. I've set up a rainy day fund, a Christmas fund and my charitable giving/tithing, all within the app. Transfers are simple and paystubs are easy to access which makes everything feel well organized.

Cons

Haven't come across anything I dislike. As an employee, I really love it.

“organized our payroll”

Pros

Using it has been pretty simple, once the employee and pay details are correct, you can kick off payroll right away. The platform handles the heavy lifting, including payroll taxes, unemployment requirements and all the necessary filings so the workflow stays pretty low effort on our end.

Cons

Customer support is a bit dated. To reach someone, you have to submit a ticket and ask for a callback. They previously had a phone number you could use to talk with a rep and it would still be much better when questions pop up in the moment to just call and get an answer.

“Gusto for the employee”

Pros

Deploying and using it on an employee basis is straightforward.

Cons

It's a simple app, perhaps a bit too simple, but overall, it's good.

“effortless to use”

Pros

It feels effortless while staying well organized. Our business payroll is always handled correctly and arrives on time and the integrations with other systems like Mycase are seriously top-notch.

Cons

There isn't much our office dislikes about it at all.

“Used Car Dealers Weekly Payroll”

Pros

Direct deposit and tax handling are standout features that I appreciate in Gusto.

Cons

I dislike that Gusto waits until the last minute to fill out state tax forms.

“online payroll services”

Pros

Gusto streamlines payroll by handling taxes, unemployment, and filings, requiring only accurate information input.

Cons

Contacting customer service requires submitting a ticket and requesting a callback. It would be convenient to have a direct number to call and speak to someone.

“Employee perspective- makes budgeting and planning so easy!”

Pros

Employees can manage various accounts and allocations easily within Gusto, facilitating tasks like charitable donations and savings.

Cons

I haven't noticed anything I dislike about it; as an employee, I love it.

“Good HR/Payroll/Benefits Software”

Pros

Gusto is straightforward to use and provides employers and employees with the necessary information.

Cons

It can be pricey compared to others in the market.

“clear info sharing for teams”

Pros

Really simple to use and it helps connect employers and employees with the exact information they need.

Cons

From what I've heard, the pricing can run a bit high compared to other options out there.

“Great support”

Pros

Entering bi weekly payroll is simple, onboarding employees doesn't feel like a chore and the customer support has been genuinely strong.

Cons

Every so often there's a request to re-verify the same bank account info which gets annoying.. especially since we've been using that account consistently and you never know when the verification prompt will pop up. It would be better if the verification only happened quarterly so it's predictable and can be planned in advance.

“easy setup payroll”

Pros

Simple to use and quick to set up for running payroll. If you're just getting started with paying employees, it's a solid option that handles the basics well.

Cons

Doesn't seem to fully account for every applicable law or catch everything automatically. I expected a payroll provider to proactively remind me about upcoming federal and state changes but that isn't built into their process so I end up having to do that myself.

“Love This Online Payroll”

Pros

Entering bi-weekly payroll and onboarding employees are both straightforward tasks, and the customer support is exceptional.

Cons

Repeatedly verifying bank account information unexpectedly is inconvenient; it would be preferable if it occurred quarterly for better planning.

“Spin & HIIT Studio Payroll Review”

Pros

Gusto's ease of use, along with its customization for each state, ensures proper form completion for new employees.

Cons

I needed to change a field for an account number, and while the help function didn't work, the chat function quickly resolved the issue. However, finding the chat and contact function was challenging.

“all-in-one payroll and tax care”

Pros

Payroll processing feels a lot simpler. It basically handles the whole setup end-to-end so there's no need to sweat over things like year-end taxes, payroll taxes and compliance. That means I can relax, confident that the important payroll pieces are being taken care of so I don't have to chase down future issues.

Cons

Honestly there isn't anything I like least, everything works well and I'm really satisfied.

“Gusto review”

Pros

The rewards and merchant options in Gusto are appreciated for showing employee appreciation.

Cons

Everything is functioning properly at the moment.

“Dynamic and Easy to Use”

Pros

As a user, I find this software to be highly versatile with numerous features, yet it remains easy to navigate.

Cons

More confirmation features between users and admins would be beneficial.

“Easy to navigate!”

Pros

This software is simple to navigate and well-organized.

Cons

The app's malfunction was frustrating on occasion.

“Gustom is GREAT”

Pros

I appreciate how effortless it is to use for both payers and payees, including tax reporting, making it simple and cost-effective for our small nonprofit to manage.

Cons

It would be helpful if it notified the payee about pending payments and their expected arrival time.

“Gusto's ease of use.”

Pros

Navigating Gusto is easy, and its dependability and initial setup ease are commendable.

Cons

Honestly, I can't pinpoint any major flaws.