Gusto Reviews

“Simplifies everything- highly recommended for small business”

Pros

Onboarding employees and contractors is remarkably intuitive through Gusto, and its payroll processing is seamless. It shines, especially during challenging times like Covid-19, with features tailored to help businesses navigate complex situations.

Cons

I was extremely satisfied with Gusto and didn't encounter any difficulties.

“Great for starting”

Pros

Gusto is uncomplicated to set up and operate, making it ideal for those just starting with payroll.

Cons

They don't always keep up with laws or catch everything, which is disappointing. I expect my payroll company to stay updated on both federal and state laws.

“Payroll Made Easy”

Pros

Payroll processing becomes a breeze with Gusto, handling everything from year-end taxes to compliance effortlessly, allowing you to relax without worrying about future issues.

Cons

There isn't a single aspect I dislike; I'm satisfied with everything.

“Gusto: Best Software For Your Payroll Woes”

Pros

Gusto offers a plethora of features and boasts a highly intuitive interface. We utilize it daily for employee onboarding, payroll management, tax calculations, and filings.

Cons

In my opinion, Gusto is highly likable. I haven't encountered any issues while onboarding employees or processing payroll. However, Gusto could improve its reporting functionality, especially for newcomers.

“Super User Friendly”

Pros

Gusto is incredibly user-friendly for new users. I used it as a Freelancer to receive my paychecks, and the process was very straightforward.

Cons

It was quite easy to use, so I have no complaints.

“simple to use”

Pros

The workflow feels really simple right from the start. Our whole team uses it to submit time off requests and it handles the payroll processing as well which keeps everything in one place.

Cons

Nothing major seems to be missing. The only thing I'd tweak is how quickly paystubs can be accessed but that's a pretty minor nitpick.

“Positive experience”

Pros

I really like how simple it is for employees to use the self-service options.

Cons

Even though I get why the security checks matter, it's frustrating that it doesn't recognize devices that are regularly used.

“user-friendly interface”

Pros

The interface feels really user friendly and the onboarding flow includes some helpful touches that make getting started simple.

Cons

A few of the integrations haven't performed as promised so there's still some manual entry needed since it doesn't include a time clock option.

“Layout is nice”

Pros

App is simple and really accessible. The layout is clear and if I'm searching for something specific, I can usually find it quickly. It also has a bunch of useful features that make it feel like a complete platform.

Cons

There's nothing to complain about... it's genuinely better than the platform we were using before.

“free trial reveals the downsides”

Pros

Free trial lets you test things before paying but once that period ends, the full reality of the software shows up.

Cons

Honestly there's nothing redeeming here. It feels lazy, low-quality and like a rip off for what you're getting.

“Gusto Free Trial”

Pros

It served as an all-inclusive solution for payroll management.

Cons

I wasn't fond of the pay-per-contractor model.

“Payroll”

Pros

Processing payroll is very user-friendly, and I love that taxes are taken care of without any hassle. The app is also great for employees.

Cons

Overall, everything with this has been great.

“Highly recommend!”

Pros

For us, it's incredibly intuitive and functional, ideal for a startup experiencing steady growth and handling personnel management.

Cons

Currently, I don't have any experience with it.

“Mee”

Pros

It assists workers in keeping track of all their pay.

Cons

As soon as we identify the problem, we can address it.

“Has weak support”

Pros

It's been really helpful and nicely organized and so far there haven't been any errors. I'm planning to keep using it more as I go.

Cons

Customer service hasn't been available in a way that works for me which is frustrating.

“worth every penny”

Pros

The price-to-quality balance feels completely fair... what you pay for is genuinely worth it.

Cons

Support can be a bit hit-or-miss at times, depending on the issue you're running into.

“Super easy payroll”

Pros

Setting up Gusto is a breeze, and it guides you through the onboarding process smoothly, providing necessary notifications along the way.

Cons

Once I adjusted my schedule, Gusto worked flawlessly. Payments are processed quickly, and I have no complaints.

“Gusto”

Pros

This app is excellent; I have no complaints whatsoever.

Cons

Personally, I can't find any downsides; it's truly wonderful.

“Loved it”

Pros

Best part of it is the unlimited monthly payroll. I also handle payments for my independent contractors through it that keeps everything in one place. Since our whole company operates remotely, we needed something that could support hiring across locations ... I employ staff in 18 states. it made the registration process for each state pretty simple by providing me with links and phone numbers for the relevant state agencies and local municipalities.

Cons

Coming from years of payroll administration, I had to rethink my usual workflow a bit. It is so organized that I needed to adjust how I approach any changes.

“user-friendly HR tool”

Pros

It feels really user-friendly and I like that the product can handle a lot at once... benefits and HR features are all available within the same platform.

Cons

One thing I'm not happy with is the concierge service since I pay extra for it. It's advertised as offering faster turnaround on questions but I'm still waiting on replies to some questions I asked weeks ago so the improvement in response time hasn't really shown up.