Total 1032 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

70%

4

Stars

22%

3

Stars

3%

2

Stars

2%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Enterprise, 101-500 employees

5.0

everything i need daily

Pros

It handles payments, benefits and even lets me set goals and reviews all in one place. I use it every single day to manage all time-off requests and the initial setup was really easy for me.

Cons

I can't really think of any major downsides to this platform. It's been great.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DL
Dale L.

small-Business, 101-500 employees

5.0

Onboarding was amazing

Pros

The onboarding experience totally blew me away. They called me right after I signed up which I thought was a brilliant touch! I've only needed support twice and both times it was super smooth and effortless. Switching from my old provider at the end of the quarter was completely painless.

Cons

Nothing negative to report from my end. It's been a smooth ride!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CD
Christina D.

small-Business, 101-500 employees

4.0

makes my new business simple

Pros

Running a new business has become so much simpler with this platform. It just handles everything I need without any of the usual headaches.

Cons

The basic plan has quite a few restrictions which can be very frustrating when you're just getting started.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

9

CD
Christina D.

Mid-Market, 101-500 employees

4.0

Great start but limited plan

Pros

getting a new business off the ground has become far easier thanks to it, it takes care of all the tasks I used to dread and removes the common headaches.

Cons

I find the entry-level plan imposes quite a number of limits, which gets pretty annoying.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

8

BS
Breanna s.

Enterprise, 500+ employees

4.0

easy to use tool

Pros

Genuinely impressed with how user-friendly this HR and payroll platform is. The setup process was incredibly smooth and easy. Since I work in HR consulting myself, I can confidently say this tool really helps align business processes effectively.

Cons

Benefits administration is where we get the most complaints from our team. That part could definitely use some improvement.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

9

DG
Dina G.

small-Business, 101-500 employees

5.0

all-in-one HR and payroll

Pros

I love having everything for HR and payroll all in one spot. The time tracking feature works great and handling I-9s and tax forms is simple. Getting my paystubs is easy too! Moving between the different payroll and HR stuff feels easy and I didn't really have to learn how to do it.

Cons

Can't think of any major downsides. It really delivers on both payroll and HR stuff.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AW
allison W.

Mid-Market, 11-50 employees

5.0

easy to check my time

Pros

appreciate being able to check my available sick time just at a glance. Requesting time off is simple and I love seeing the countdown to payday. Getting a detailed breakdown of each paycheck is also a huge plus.

Cons

No cons from my side. It just works!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GK
Garret K.

Mid-Market, 101-500 employees

4.0

fast and simple to use

Pros

The speed and simplicity really stand out to me. Everything just feels intuitive and responds quickly when I'm clicking around through different features.

Cons

the only downside is the cost but it's reasonable when you see everything you get for your money.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

HK
Helena K.

Mid-Market, 101-500 employees

4.0

makes taxes easy

Pros

Managing my payroll has become so much simpler and handling tax payments is incredibly simple with this platform.

Cons

I wish there was a way to create invoices straight from the timesheets. That would be a huge time-saver for me.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

AW
Allison W.

Small-Business, 11-50 employees

5.0

Easy to track my time and pay

Pros

What I truly appreciate is having my available sick time visible at a glance so I don't have to hunt for it. Placing a time-off request is simple, and I'm a fan of the payday countdown, I also value the clear, itemized breakdown shown for each paycheck.

Cons

I can't come up with any real complaints about this app or its features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HK
Helena K.

Mid-Market, 101-500 employees

5.0

Makes payroll and taxes simple

Pros

managing payroll is so much easier and processing tax payments on It is incredibly simple.

Cons

having the ability to generate invoices straight from the timesheets within the app would save me an enormous amount of time every week.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Mid-Market, 500+ employees

4.0

my favorite money tool

Pros

This is hands down my favorite financial service platform we use at our small organization. The interface is so user-friendly that even our least tech savvy team members can get around without any problems. Their support team always gets back to me quickly and has helpful answers whenever I have a question. I also really appreciate how they keep the pricing affordable for organizations like ours that are on a tight budget. Plus, it seems like a great place to work based on how happy their employees seem. We've mainly just used the payroll so far but we're planning to try their other services next year. I feel very confident this tool will handle our growing needs smoothly as we get bigger.

Cons

There are limited options for customizing things for our nonprofit's specific needs. Would love more flexibility there.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

9

OF
Oj F.

Mid-Market, 11-50 employees

5.0

Very easy for payroll

Pros

I find it very friendly for handling all my payroll tasks. I would definitely recommend this platform to others.

Cons

No real problems. Whenever I need help or resources, someone is always there to assist me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RS
Raphaela s.

small-Business, 11-50 employees

5.0

Reliable financial data access

Pros

all my financial data right there whenever I need it. The tax documents always show up right on time which makes tax season so much less stressful.

Cons

Can't come up with any complaints. It's been great for us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

OF
Oj F.

Mid-Market, 11-50 employees

5.0

Simple and always helpful

Pros

When I am dealing with payroll, it's surprisingly simple to use and saves me time.I'd absolutely recommend this service to others.

Cons

I haven't run into any major issues so far and whenever I ask for help or need materials there's usually somebody available willing to step in and assist me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RS
Raphaela S.

Mid-Market, 11-50 employees

5.0

All my tax docs right on time

Pros

Having all of my financial information at hand whenever I need it is fantastic. I also get my tax paperwork on time every year, which truly reduces the stress during filing season.

Cons

Tbh, I can't think of any drawbacks or complaints to mention about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CS
Colin s.

Enterprise, 500+ employees

5.0

Does all our office work

Pros

I'm able to manage almost all of our HR and accounting needs through this one system.

Cons

I've had a few issues logging in and a couple of outages but luckily nothing major came from it.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

HG
Hesron G.

Mid-Market, 11-50 employees

5.0

I love this tool!!

Pros

as a business owner who's also an employee, I first chose this platform because the price was unbeatable and it had a great reputation. Now I'm completely sold, I can't imagine ever switching to another payroll provider. The interface is incredibly user-friendly and whenever I get stuck, their chat support always comes through with a helpful solution. What really impresses me is how they're always making updates to make things even simpler for business owners like me. I'd definitely recommend it to anyone looking for reliable payroll software.

Cons

I have no complains. It's been pretty smooth to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JT
Jake T.

Mid-Market, 101-500 employees

5.0

helpful and quick support

Pros

The HR and payroll features have been exactly what we needed to keep our business running smoothly. Their customer support really stands out and they get back to you fast and they actually seem to care about solving your problems, not just checking a box. There's a genuine human touch to their service that makes you feel valued.

Cons

Price seemed high for our small business at first but once we saw how much time it saves, we realized it's totally worth it.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

9

CB
Christine B.

Enterprise, 101-500 employees

5.0

easy payroll for years

Pros

I have been using this for six years at my media agency and it's made payroll so much easier. The interface is really user friendly and the updates happen right on time which takes all the stress out of managing payroll.

Cons

The verification process means it takes a few days for contractor payments to go through after I run payroll which can be annoying.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8