Tracy Nelson
Automotive, 11-50 employees
Less than a year
“training others is very easy”
Pros
It is a decent tool. It's user-friendly, training employees on it doesn't take much time and running payroll reports is quick and hassle-free.
Cons
One ongoing frustration is the daily connectivity issue. It creates extra hassle because employees usually don't let the business office know right away so we end up discovering it later. Most of the time they remember their hours but when they don't, we have to rely on other ways to track the time.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Jennifer Marshall
Retail, 1-10 employees
More than a year
“wage planning is helpful”
Pros
Using historical sales data in this tool has been really valuable when deciding how many employees to schedule on a given day. It also helps me budget wages much more accurately.
Cons
A few parts of the functionality are a bit confusing and take too many steps. We also run into occasional issues with the time clock and the geolocation feature doesn't always work.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Julie Fredrick
Recreational Facilities and Services, 1-10 employees
Less than 6 months
“Affordable chat works for teams”
Pros
Getting started with Homebase was simple and it's a free or low-cost option that delivers real value. The employee chat feature is especially useful and makes communication much more convenient.
Cons
I honestly don't have any complaints. Nothing negative comes to mind.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michele Greco
Research, 11-50 employees
Less than a year
“Tracks attendance well”
Pros
Keeping attendance on track is simple with this software. It also does an excellent job with employee scheduling, improves communication across the team and works really well for time tracking.
Cons
It has been very useful for us and has worked reliably without any issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Angela Watson
Hospital & Health Care, 1-10 employees
More than a year
“text-based scheduling works like magic”
Pros
Scheduling is really easy and I love that the schedules get sent out by text.
Cons
Honestly I have not run into any problems with it at all. Everything has been working perfectly fine.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Harris Karaolides
Staffing and Recruiting, 101-500 employees
More than a year
“Staff scheduling becomes completely effortless”
Pros
Getting employee scheduling under control was one of my biggest struggles when I was just starting out. Over time, with the help of this software, it has become one of the key things supporting the growth of my business in a competitive market where efficient staff scheduling matters more and more. It makes the whole process much simpler and allows me to manage all scheduling tasks from one place. It also improves staffing visibility by replacing the old traditional methods that were highly inefficient.
Cons
One issue I have noticed in project management is that it can be difficult to clearly see which team members are available when trying to optimize team utilization. Other than that, I am happy with the tool.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
10
Anonymous
Oil & Energy, 1-10 employees
“their main focus is restaurants”
Pros
I found it super helpful that I could keep an eye on timesheets and match them up with the schedule so easily. The menu at the bottom took me straight to what I needed. I also liked having a space to chat with coworkers either one?on?one or in groups.
Cons
I started feeling like this tool focuses more on restaurants than other industries. The role system is really limited too and each role's access is super restricted with barely any flexibility. I really wish they had more choices and let us adjust permissions in a deeper way because that would make the whole setup much easier to understand.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
5
Ashish Aneja
Transportation/Trucking/Railroad, 11-50 employees
Free Trial
“Scheduling plus time tracking in one place”
Pros
One thing I really like about it is how user-friendly the employee scheduling and time-tracking features are. It lets employers build schedules, monitor hours worked and handle HR tasks in just a few clicks.
Cons
Making corrections can be a little tricky and I occasionally run into problems with receiving notifications.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Peipei Yu
Health, Wellness and Fitness, 1-10 employees
Free Trial
“Quick setup gives a helpful start”
Pros
It was easy to set up and run as the setup process didn't take much effort. We eventually chose a different tool for clock management but the onboarding with this software was still very hassle free.
Cons
One thing I am not a fan of is that employees are able to clock in from their phones.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Andrea Salgado Lopez
Oil & Energy, 500+ employees
Less than a year
“Affordable insights actually deliver results”
Pros
Homebase offers a strong cost-to-value balance, keeping it affordable without sacrificing quality. It also provides a well-curated set of insights that are really useful for growth and the platform is simple to use and get up and running.
Cons
I have not come across any downsides with this tool. Everything works the way I expected and both the usability and the available features deserve praise.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Ferran Rovira
Chemicals, 51-100 employees
Free Trial
“Scheduling tool delivers every single time”
Pros
Scheduling is one of the strongest parts of this tool. Managers can put together, update and share schedules quickly and employees can check their shifts and submit shift swap or time-off requests right in the app.
Cons
It does connect with a lot of payroll systems but it may not work with every software tool a business relies on which can create some compatibility problems.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
8
Via Laine Lorenzo
Information Technology and Services, 51-100 employees
Less than a year
“ideal tool to use”
Pros
As an employee being able to create schedules and track time without hassle has been really helpful. It also gives companies great support with payroll and recruiting which makes the whole system even more useful.
Cons
There is a small issue the first time logging into the software and I hope they come up with a fix for that soon.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Rachel Chiem
Music, 1-10 employees
Less than a year
“Navigate easily, plus access quickly”
Pros
From the start Homebase is simple to use. The interface was very easy to navigate and there was basically no learning curve at all. Everything I needed was just a click away which made it really convenient to get exactly what I needed from the tool.
Cons
Nothing comes to mind. It fulfilled its purpose extremely well.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Lindsay Willers
Design, 1-10 employees
Less than 6 months
“Payroll tracking feels totally effortless”
Pros
Tracking time is really easy with just the press of a button and the hours update automatically in real time. That makes pulling everything together for payroll quick and hassle-free which we really appreciate.
Cons
One thing we were hoping for was a true app that could run on an iPad but that's not available. The current app seems more like a mobile version of the website and a fully functional app would really take this software up a notch.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Katherine Haley
Recreational Facilities and Services, 11-50 employees
Less than a year
“easy setup with accurate tracking”
Pros
It is very easy to use and it tracks employee time accurately.
Cons
Nothing negative immediately comes to mind when I think about this product.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Thomas Goodman
Restaurants, 11-50 employees
More than a year
“Simple to learn”
Pros
The tool was easy to work with and quick to understand and I was also able to train other people to use it without much trouble.
Cons
There really wasn't anything I disliked about the program.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Chad Johnson
Building Materials, 1-10 employees
Free Trial
“transition was very smooth”
Pros
After switching over recently, we've been enjoying how simple the platform is to use.
Cons
Up to this point there really hasn't been much about it that we have not liked.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
9
Sharath Gateme
Electrical/Electronic Manufacturing, 11-50 employees
Less than a year
“great scheduling and teamwork tools”
Pros
Keeping the team connected is simple with all the communication and collaboration tools it includes. On top of that the employee scheduling features are excellent and really stand out.
Cons
Well it covers everything I need and I honestly don't have any complaints.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Rubi Villegas
Legal Services, 1-10 employees
Free Trial
“Helps track team hours accurately”
Pros
It gives me a reliable way to keep track of my team's hours.
Cons
It would be better if there were a system that could integrate with existing databases.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Stephanie Atkinson
Performing Arts, 11-50 employees
More than a year
“Time tracking support stays reliable”
Pros
The timeclock, timesheets, staff availability and time-off requests all work really well and customer service has also been very helpful whenever needed.
Cons
One limitation is that features like the timeclock, overtime permissions and break waivers cannot be customized for specific employees or managers.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8