Rebekah Kallatch
Farming, 1-10 employees
Less than a year
“Scheduling and tracking both handy”
Pros
Everything is easy to use. It does a good job calculating estimated hours and moving things around is simple. Posting updates is quick and the time clock, timesheets and record-keeping features are all really useful.
Cons
The newer update, with its lighter markings and missing lines, has been frustrating. It feels like I am squinting and guessing my way around just trying to hit the right button. A dark mode could help but I'd really prefer a bolder look overall.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Anonymous
Hospital & Health Care, 1-10 employees
Less than 6 months
“Works great for both sides”
Pros
Absolutely everything about it has worked well for us. It's simple to use and managing, editing or changing anything is not a hassle. I have actually used this app from both sides in health and home care settings and it has been excellent from each perspective.
Cons
None that I can think of. Nothing comes to mind to complain about and I really don't have any dislikes to mention at this point.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Jeremy Knodel
Food & Beverages, 11-50 employees
Less than a year
“Team scheduling tools work smoothly”
Pros
Right from the start Homebase is very user friendly and simple to navigate. The online connectivity also works really well especially when multiple managers need to use it for their own specific roles.
Cons
After they updated the online scheduling though, it became more complex to use. I now have to refresh it multiple times to keep up with changes which is pretty frustrating.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Wayne Thomas
Public Safety, 11-50 employees
Less than 6 months
“Clean layout keeps workflow simple”
Pros
Everything about it is easy to use and the way each page is arranged makes it clear and accessible for pretty much anyone.
Cons
I really don't have any complaints here. Everything we rely on it for has been working very well.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Sarah Garcia
Music, 1-10 employees
Less than 6 months
“Everyone finds it really easy”
Pros
One of the best parts of Homebase is how user friendly it is. It keeps things simple for managers and just as easy for employees.
Cons
At this point we don't have any downsides to share.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Nancy Parrillo
Retail, 1-10 employees
More than a year
“Great scheduling with role management”
Pros
Adding or removing employees is really simple, setting up user roles is easy and scheduling time is quick to manage. Honestly there's nothing not to like about using it!
Cons
I have not come across anything I dislike about using it. It's hard to believe but it's true!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Anna Wimberley
Hospital & Health Care, 51-100 employees
More than a year
“Team communication is really helpful”
Pros
It's been a really useful way for everyone on the team to stay in touch. I also appreciate being able to check what my pay is going to look like ahead of time.
Cons
The only issue is that the in-app notifications don't always work reliably.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Kelly Fleming
Sporting Goods, 1-10 employees
More than a year
“All scheduling needs covered here”
Pros
Having everything in one app makes Homebase incredibly convenient to use. Building schedules is simple and practical and it helps that everyone can view them and request changes right there. It's also really useful that the manager tools are available inside the app so almost everything can be handled without needing to get on a computer.
Cons
My only request would be not to change the setup or make it more complicated because right now it's practical, clear and very easy to navigate. It feels just right as it is.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
joey ballangee
Automotive, 1-10 employees
More than a year
“Free version offers excellent value”
Pros
Being free is a huge plus. It has fewer features, sure but it's still an excellent option when you don't want to spend anything.
Cons
If I had access to the paid version I wouldn't have much to complain about. Staff have mentioned that clocking in can be a bit tricky at times and that ends up creating extra cleanup when it's time to run payroll.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Zahraa Babiker
Health, Wellness and Fitness, 1-10 employees
Less than a year
“Payroll tracking performs flawlessly”
Pros
Homebase is user friendly. It's simple to use, makes tracking employee hours hassle-free and works perfectly for payroll.
Cons
At this point I have not run into any issues based on the features I am currently using the app for.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Angela Yateman
Professional Training & Coaching, 1-10 employees
Less than a year
“Clear payroll with zero hassle”
Pros
Everything about it is easy to use, with clear guidance throughout and calculations that come out accurate every time.
Cons
Honestly I was happy with the whole experience. I didn't run into any technical problems and using it felt completely effortless.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Bryan Hastings
Education Management, 11-50 employees
More than a year
“Timeclock stays reliable for crews”
Pros
We've been using it for the past 7 years and it covers our needs well. There are quite a few useful features we rely on but the time clock is definitely the biggest one for us. It lets our team clock in and out directly from their phones which is really convenient. It also shows them how many hours they've worked and how much they've earned which has been very helpful.
Cons
The area that has been frustrating is the messaging and scheduling tools. The messaging feature keeps stopping randomly so our team members miss notifications. On top of that building a schedule for a full month is difficult and feels like it should be much simpler. I have already requested improvements to make that process easier but nothing has changed yet.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Maria Mikkelson
Restaurants, 11-50 employees
Less than a year
“Flexible scheduling plus easy swaps”
Pros
Putting schedules together is really easy, whether I am duplicating a single day, copying an entire week or just making a few tweaks afterward. It's also really helpful that employees can submit time-off requests and trade shifts on their own without needing the administrator to step in every time.
Cons
One thing I wish it had is mandatory alerts for employees. We send out messages but I can tell only about half of them actually read them.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Teresa Young
Food & Beverages, 11-50 employees
Less than a year
“Scheduling features I truly depend on”
Pros
There are a lot of useful features in it and the one I use most is scheduling.
Cons
I don't have any issues with the scheduling side. That's the only part I am using at the moment.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Karen Forbes
Food & Beverages, 1-10 employees
Less than a year
“Shift trade updates happen quickly”
Pros
The app is simple to navigate and sending updates about shift trades happens really fast.
Cons
Well I don't have any complaints. We're very satisfied with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Andrea Millhouse
Hospitality, 11-50 employees
“Centralized solution”
Pros
Setting up schedules got so much simpler once I started using it and having everything gathered in one spot really helps me stay organized without bouncing around different tools.
Cons
Working in a hotel means I'm constantly moving around different departments so I've always wanted a smoother way to set up group chats for everyone. Having easier options for creating department-wide and full-staff conversations would really help us stay organized.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
8
Kimberly Ariola
Consumer Goods, 1-10 employees
Less than a year
“easy to use for all”
Pros
Even if you or your employees aren't tech-savvy at all, the platform is incredibly user-friendly and simple to use.
Cons
We've been really happy with the features we use and honestly don't have any complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Melissa Boodram
Non-Profit Organization Management, 51-100 employees
More than a year
“Flexible scheduling works really well”
Pros
Our team relies on it mainly for employees who work changing shift hours instead of a fixed schedule. Keeping the calendar available works really well because staff can trade shifts with each other or pick up extra openings when they come up. The clock-in and clock-out feature has also been very helpful for tracking time and attendance.
Cons
Nothing to complain about right now. It's been a really great tool for us and we've been using it successfully for the past few years.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Libbie Kucel
Computer & Network Security, 1-10 employees
More than a year
“Tracking hours stays consistently reliable”
Pros
Homebase does a really good job of tracking everyone's hours and keeping all that time information organized.
Cons
Honestly there isn't anything about it that I genuinely dislike.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Joyce Azukas
Health, Wellness and Fitness, 1-10 employees
Less than a year
“staff tracking performs exactly as needed”
Pros
Being able to see exactly when my staff is on the clock is really helpful and I can message them one-on-one or as a group whenever needed. It also makes it simple to catch when someone forgot to clock in or clock out.
Cons
There really isn't anything I dislike about it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10