Total 217 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

55%

4

Stars

33%

3

Stars

7%

2

Stars

4%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

A

Anonymous

Religious Institutions, 51-100 employees

2.0
March 2018

Can't login during the time I'm not scheduled

Pros

I'm glad I can keep track of my hours and pay for each period without digging around for extra details.

Cons

I used to be able to log in during times I wasn't scheduled which helped me come in early to prep my lesson plans but that option is gone now and I kind of miss it.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

A

Anonymous

Food & Beverages, 1-10 employees

5.0
March 2018

professional team provides quick support

Pros

I've had a smooth experience using it and anytime something came up, their support fixed it fast. Scheduling and keeping track of time sheets has been simple for me.

Cons

My only issue is with the phone version because it's tough to read the daily schedule and even harder to locate everyone's contact details.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

KB

Krista Bortz

Apparel & Fashion, 1-10 employees

5.0
February 2018

Having free payroll is great

Pros

As someone running a small shop, having a no?cost payroll tracker matters a lot. Everyone logs in through their own account, managers can fix missed punches and the clock?in photo keeps everything honest. Staff can enter their hourly rate too which helps them plan out their checks.

Cons

I keep wishing the free plan included a little more. I don't need anything fancy but letting staff clock in from their phones would save us so much trouble. The shop's iPad keeps getting moved around so we waste time searching for it whenever someone needs to clock in.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

8

CC

Cheyne Cottrell

Sporting Goods, 11-50 employees

5.0
February 2018

uncomplicated system

Pros

I like that everything feels uncomplicated and the free version covers plenty for everyday use.

Cons

When I try printing schedules, they sometimes show up in an odd layout.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

A

Anonymous

Health, Wellness and Fitness, 11-50 employees

5.0
February 2018

affordable for smaller teams

Pros

For smaller teams like mine, it's affordable and still gives us the tools we need.

Cons

I really want the screen to feel calmer because all the colors make it look busy. It would be great to adjust how bright or muted everything appears.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

7

A

Anonymous

Mental Healthcare, 1-10 employees

4.0
January 2018

Cooperative team

Pros

I appreciate how someone from their team actually called me back and spent time helping me figure out the best setup for my business.

Cons

Some areas feel tricky to move through especially when I'm trying to find something quickly.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

7

Functionality

6

TJ

Thomas Jerard

Non-Profit Organization Management, 11-50 employees

3.0
January 2018

can view entire schedule

Pros

I find it useful being able to open the full company schedule in one place.

Cons

I'm not able to offer only certain parts of a shift when I need help.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

5

Functionality

5

A

Anonymous

Gambling & Casinos, 500+ employees

5.0
November 2017

Payroll made easy

Pros

I enjoy having all our locations'schedules together while the system tracks clock?ins and clock?outs which makes handling payroll far easier.

Cons

Honestly I have no complaints because it does exactly what I need and stays easy to handle.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

SH

Shelby Halm

Cosmetics, 1-10 employees

4.0
November 2017

helps me budget

Pros

As an employee using Homebase changed how I budget because I could actually predict what my paycheck might look like before payday.

Cons

I wish the pay estimate section let me factor in certain deductions since the numbers can feel off at times.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

4

Functionality

6

A

Anonymous

Financial Services, 11-50 employees

5.0
November 2017

Connects with Gusto

Pros

I'm glad the software removes a lot of the old manual time?sheet work and connects easily with Gusto.

Cons

I don't really have anything to comment on for this part.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Food & Beverages, 1-10 employees

4.0
October 2017

employees can manage their shifts

Pros

Great that employees can manage their shifts by swapping or offering them to others though a manager still has final approval.

Cons

It bugs me that workers can't request coverage for just one section of their shift and have to give up the entire thing.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

7

MC

Mary Cims

Retail, 11-50 employees

5.0
October 2017

alerts for everything

Pros

Getting alerts for everything including posted schedules, open shifts shift reminders is a plus and I like being able to see my earnings build up.

Cons

Would appreciate an option to send my schedule straight into my Google Calendar.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

JWJW

JCs Wildlife JCs Wildlife

Retail, 11-50 employees

4.0
October 2017

Useful emails and texts

Pros

I like that everyone gets emails and texts about their schedules, can ask for time off from anywhere and managers can see when someone viewed a schedule so missed shifts are less of an excuse. It also helps us control clock?in times and break rules.

Cons

It would help a ton if there was a separate spot where we could message each other specifically about trading or covering shifts.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

A

Anonymous

Restaurants, 11-50 employees

5.0
October 2017

lets me see my hours and pay

Pros

Nice having a clear view of my hours, rate and pay periods.

Cons

I want it to calculate what I'm taking home after taxes because right now it only shows part of the picture.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Higher Education, 500+ employees

5.0
July 2017

zero complaints

Pros

I can use the mobile time clock and quickly set up schedules for the team.

Cons

I truly have zero complaints here because it fits exactly what our team needs.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

A

Anonymous

Writing and Editing, 11-50 employees

3.0
June 2017

Well organized interface

Pros

It looks well organized and is easy it is to move around the app.

Cons

I find the location check slow and not very accurate so it eats up unnecessary time.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

5

Functionality

5

A

Anonymous

Consumer Services, 1-10 employees

5.0
January 2017

just what I needed

Pros

Having my schedule right there whenever I need it is such a bonus.

Cons

I honestly have no complaints at all because everything runs beautifully for me!

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8