Homebase Reviews

“Keeps everything well organized

Pros

Working across different locations and roles is easier to manage because everything stays organized in one place without things getting mixed up.

Cons

As a manager I sometimes find myself clicking around longer than expected because certain areas feel less direct than they should.

“can clock in from my phone

Pros

I like that I can clock in straight from my phone and check my schedule and expected pay for the current period without having to log in somewhere complicated.

Cons

Every now and then the app freezes or refuses to load on my phone and then I can't clock in or out. I also wish there was a simple way to message coworkers for swapping shifts.

“easy to trade shifts

Pros

I can quickly look at which shifts are available to trade or cover and the layout makes the whole process uncomplicated.

Cons

It bugs me that I have to re-send my availability each week instead of the system keeping it saved automatically.

“Simplified timeclock

Pros

Using the timeclock has been simple, tracking is clear and I like that it prevents people from clocking in too early.

Cons

I struggle with the server report because it doesn't separate alcohol and food sales and I can't assign a bartender to the cash drawer the way our workflow needs.

“convenient to add new employees

Pros

Adding new employees has been convenient for me and the break option makes it easier to stay accurate with time records.

Cons

I get annoyed when the app keeps nudging me to upgrade or refer someone. I'll do those things if I want to but the constant prompts are unnecessary.

“staff can handle trade shifts

Pros

My crew clocks in and out without any trouble even without a fancy device. They can also handle their own shift trades which saves me a lot of time since I don't have to approve every tiny adjustment.

Cons

Don't like that the system relies heavily on trust because my crew can just share their code and clock each other in on the office tablet which defeats the whole point of setting up geofencing on their phones.

“Complicated layout causes confusion

Pros

The only part I consistently use is the message board because it keeps communication in one spot.

Cons

The schedule layout doesn't sit right with me and the process for requesting time off feels difficult. I'd rather pick shifts instead of choosing specific hours. And when a shift is posted, too many people can accept it at once which causes confusion.

“complete solution

Pros

Having my hours and shifts all together in one system helps me stay organized without needing several different tools.

Cons

Glitches pop up once in a while and even though they're rare, they still interrupt what should be a smoother experience.

“i can check pay on phone

Pros

One thing I really enjoy is checking my earnings right on my phone.

Cons

I keep getting upgrade emails meant for my boss and it fills my inbox more than I'd like.

“Keeps the team connected

Pros

For me Homebase works well because it keeps our whole crew in the loop about their schedule and pay in one place.

Cons

Group chats sometimes feel like too much to deal with especially when everyone talks at once.

“you get your schedule texted

Pros

Every week feels a bit exciting because I get my schedule both inside the app and through a text message so I always know when I'm working. I also get a clear view of which coworkers will be on shift with me, which makes planning way more fun when it's people I'm close with. Messaging teammates, swapping shifts or picking up extra hours has helped me a lot, especially when friends pass me shifts they don't want. The time tracking is also spot?on since it logs every minute we clock in and out for payroll.

Cons

I honestly can't point to anything that bothers me because the app works well and feels easy for me to use.

“runs great on any device

Pros

I use this system on just about every device I own including computer, tablet and phone and it keeps everything running smoothly. It handles clocks, schedules, swaps, time sheets and more all in one spot and it honestly makes managing the team so much easier.

Cons

I don't see many issues at all though it would be nice if a few more tools were available without paying extra even though I get that they need to charge. The free version still works great for what I need.

“Great for group communication

Pros

I find it handy when I need to reach a large group quickly because everyone gets the same update at once.

Cons

Muting isn't possible for me and I end up leaving notifications on all the time just to stay updated.

“gives details of per-day earning

Pros

Appreciate that it's simple to check how much I earned each day without digging through pay stubs or doing calculations myself.

Cons

I'm not a fan of the app snapping a picture every time I open or close it.

“love the shoutouts

Pros

I get a kick out of the shoutouts feature and I like seeing the pay totals all grouped together for reference.

Cons

I wish more people on the team could correct missed clock-ins or clock-outs instead of it being limited.

“Has a plenty of features

Pros

The app gives me plenty to work with. My earnings, the ability to clock in from my phone and group messaging though sometimes the phone clock?in acts up.

Cons

Shift reminder texts pop up automatically and get annoying after a while and some features inside the app feel unnecessary and distract from the ones that actually matter like the shift rating or shout-out options.

“doesn't take long to figure out

Pros

Didn't need long to figure things out and it's helped us keep everything tidy. The color?coding, the easy scheduling and the quick export for payroll all make our workflow smoother.

Cons

Would really appreciate a quick summary that shows how many hours each employee is scheduled for instead of having to do the math myself.

“iOS and Android versions are different

Pros

It's nice how smoothly it shares the weekly schedule with the entire staff and how simple it is to handle time?off requests, availability changes and finding shift coverage.

Cons

I only struggle with how the iOS and Android versions differ and at times staff can't see who they're paired with before their shift starts.

“Fits our needs

Pros

Our whole team benefits because everyone gets their updated schedule right away on their phone, email or computer so no one has to guess when they're working.

Cons

I don't have a single complaint because the system fits everything we need.

“Simple to find anything

Pros

I liked how simple it was to track down whatever I needed without bouncing through a bunch of menus.

Cons

Had trouble figuring out my clock-in number which slowed me down.