Homebase Reviews

“Everything fits on one schedule”

Pros

Having everything organized in one place really helped me keep my scheduling under control instead of feeling all over the place.

Cons

There's honestly nothing missing from it at all. It feels completely perfect to me.

“Time tracking plus helpful team chat”

Pros

Running a small business, we mainly needed a reliable way to track time and Homebase has handled that really well. We've also started using it to chat with team members and the time management features have been especially useful.

Cons

The biggest limitation is that the free version only offers a limited amount of capacity.

“a complete tool overall”

Pros

Homebase covers just about everything needed to keep a business running day to day. It handles scheduling, time-off requests, availability, shift swaps, open shifts, payroll and even helps track hours worked and money earned. I absolutely love using it because it makes my job a whole lot simpler.

Cons

Honestly my only real complaint is the cost. It's $80 a month, then another $36 for the payroll add-on, plus $6 per person for payroll. That adds up fast so I'll be sticking with the free version haha.

“Free tools actually deliver results”

Pros

It gives us simple but genuinely useful tools and the fact that it stayed free while offering so many features for nearly two years made it even better.

Cons

It has consistently done exactly what we needed it to do so I honestly don't have any complaints about it.

“Scheduling and time-off both helpful”

Pros

At our facility we use Homebase for scheduling and as a time clock and it makes it simple to check when my next shift is coming up. Putting in time-off requests is easy too. The messaging feature works okay although staff still tend to communicate more easily through text or email.

Cons

One thing that bothers me is that staff cannot filter the schedule to see only employees working a certain position. Right now, it only lets you view your own schedule or the full schedule for everyone, with no way to narrow it down further. A filter would make a big difference. It also keeps pushing the Cash Out feature and when that is combined with the unfiltered schedule and the employee shout-outs/messages, the whole screen starts to feel cluttered and overwhelming.

“handy built-in chat”

Pros

Using this app is very easy and the clean design makes everything pleasant to navigate. I have only used two features so far which are scheduling and chatting with my team but both worked really well and left me completely satisfied. Having everything gathered in one place is also a big help.

Cons

At times I wasn't completely sure about some of the settings and the tutorial or helpful tips felt a bit hidden.

“Scheduling and tracking work wonderfully”

Pros

Scheduling shifts and keeping track of hours is really easy with it.

Cons

The mobile app does glitch once in a while which can make clocking in frustrating.

“Touchpad-friendly and highly efficient”

Pros

When things get busy, navigating this on a touch pad is very easy and it helps me enter information accurately without slowing down.

Cons

At the beginning changing items that were already saved in the system was a bit confusing but after doing it a few times, it started to make a lot more sense.

“GPS tracking works everywhere reliably”

Pros

Every time employees clock in, the GPS tracking shows me exactly where they're working, no matter the jobsite. It even lets me see whether they're inside the project boundaries or just clocking in from the parking lot.

Cons

The mobile app does rely on having decent cell service although that only came up occasionally. Outside of that rare issue, the app was dependable almost all the time.

“saves so many hours”

Pros

It's been a game changer for my small business. The employee scheduling feature is user friendly and simple to use and it saves me countless hours every month.

Cons

I feel like its pricing could be more flexible since very small businesses may find it a bit expensive.

“Attendance alerts come in handy”

Pros

One thing I really like is how simple it is to use and the alerts when employees are late are especially helpful.

Cons

Honestly I don't have any complaints. I love it and find it very convenient.

“super helpful”

Pros

Using this product has not been a hassle and my employees really appreciate how it keeps track of their hours and handles scheduling.

Cons

Nothing to complain about right now. I am still figuring out how to get the most out of it and exploring the features has helped me discover new ways to use it.

“Shift reminders really come in handy”

Pros

Being able to clock in and out right from the app is really convenient and the reminder an hour before my shift is something I genuinely appreciate.

Cons

The only thing I'd change is the chat feature as I wish there were a way to delete chat threads.

“Setup process is very easy”

Pros

It's really user-friendly and simple to work with.

Cons

Customer service definitely has room for improvement.

“Keeps getting expensive”

Pros

Great how everything sits inside one place. We can clock in, handle payroll and share updates with the entire team all from the same spot.

Cons

I've noticed the price keeps going up and the printed checks don't show basic details like our business name or account info. They also keep pushing their cash-out program on new hires and some of them thought they had to sign up to get paid. That really needs to be fixed.

“highly customizable program”

Pros

It really helps me send my hours to clients quicker and those shift reminders keep me on track. I also enjoy how much I can adjust things to fit how I work.

Cons

I'd really appreciate mileage tracking since the app already uses GPS. It would also be great if it could clock me in automatically when I arrive at a saved work location, then clock me out once I leave.

“lets me give shoutouts”

Pros

I really enjoy how simple it is to push schedules out to the team and being able to highlight people who put in extra effort is a fun touch.

Cons

I'm not a fan of how many features are locked unless you pay extra and the overall cost feels high.

“Works flawlessly”

Pros

The app works smoothly for everyone on the team and entering timesheets feels quick. The way it handles payroll steps makes the whole process easier for me.

Cons

No complaints as such but I do wish there was a simple way to store employee ID numbers inside their profiles.

“works well for us”

Pros

I love having the option to take out part of my next paycheck early. Their support team treats me well, the app feels simple to use and honestly, it fits our company perfectly.

Cons

Have no issues with it though I'd like an option to cash out my full check early and maybe tweak alerts more easily. It would also be great if the desktop version felt smoother.

“easy to understand”

Pros

It's easy to understand and everything I need is in a single place.

Cons

I see no downsides to it.