Homebase Reviews

“Great for teams working remotely”

Pros

Homebase is an amazing tool especially for teams that work in the field or from home. The app is easy to use and when someone has trouble clocking in while they're out working, it's simple to go in and fix their time. There's also a notes section employees can use to send a message along with correction requests which helps a lot.

Cons

The only thing I don't care for is the recurring feature that limits employees from clocking in unless they're within a certain radius. We don't want to use that setting and it keeps popping up so I end up having to back out of the software to avoid it.

“Quick onboarding with simple setup”

Pros

It is very user friendly and since a lot of people already know how to use the software, the onboarding process ends up being much easier.

Cons

A few features are locked behind extra charges so some functions won't work unless you pay an additional fee.

“limited punch control”

Pros

Homebase is easy to use and setting it up and rolling it out didn't take much effort.

Cons

At the time we used it, it didn't let us manage punches the way we needed. That may have changed since we were a customer.

“Payroll help for smaller teams”

Pros

Running a small business seems a lot more manageable with this software. It really helps with payroll and reviewing or updating employee timesheets is very easy. On top of that the customer service has been outstanding.

Cons

There are limits to what it can handle. The payroll side is very basic and simplified and supporting employees through the onboarding process is not nearly as simple.

“Homepage keeps scheduling very clear”

Pros

The homepage is the best part for me since all the information is laid out in a really clear way.

Cons

Honestly I don't have any complaints as it's been excellent software for scheduling.

“easy home scheduling plus team messaging”

Pros

Being able to let employees check their schedules from home has been really helpful since they can keep track of their hours and swap shifts with other team members when needed. The messaging feature is also a big plus because we can reach one person or the whole team and keep a record of conversations, questions and corrections. I have also really loved HR Pro as it has been extremely useful for HR questions and policy changes before rolling things out.

Cons

One issue we've run into is with notifications. Every couple of months, it seems like either Android users or Apple users suddenly stop getting them. When that happens, communication with the team breaks down.

“design is simple”

Pros

The platform is very user friendly and transparent for users which makes it pleasant to work with.

Cons

Shifting an already established business over to it could be challenging.

“provides clear budget view”

Pros

One thing I really like about it is how much faster it makes my work when planning staff for my business. The app gives me both team calendars and budget forecasting which helps me stay organized and manage everything more efficiently.

Cons

Honestly there's very little I dislike about this app. If I had to mention one downside, it would be that the service is paid but the price is still quite affordable compared with other apps that handle the same kind of tasks.

“Great scheduling with calendar view”

Pros

The calendar and scheduling features are fantastic and they do a really good job of keeping everything organized while making it easy to stay aligned with my coworkers.

Cons

I am not sure there's anything about this app that I dislike.

“Occasional glitches”

Pros

It's not complicated to use. I know my schedule and can clock in for my shift.

Cons

There are moments when the shift or even my name doesn't appear which can make things confusing.

“Paycheck advance truly saves lives”

Pros

One of the best things about this app is the paycheck advance feature. After working enough hours on a shift, you can borrow from your upcoming paycheck if an emergency comes up and then it automatically pays itself back when payday arrives. There's no hidden catch and the whole process is really simple which is probably the biggest reason I enjoy using the app so much.

Cons

My only real complaint is that I have not been able to reach customer service by phone or even by email. A few times I needed help but I couldn't find a phone number and although I did find an email address, I never got a response. Even with that issue, I'd still give the app a 5-star rating.

“Scheduling works on every device”

Pros

Using Homebase on both mobile and desktop has been really convenient and the scheduling features are probably the best part.

Cons

I honestly do not have many complaints at this point. The only issue that comes up sometimes is that it will not let employees clock in and they end up having to download the app again.

“Timeclock integration comes in handy”

Pros

We mainly used the time clock because it worked with PayActiv and Paychex. Since our scheduling setup is a bit unconventional, that part wasn't especially helpful for us but the system itself looked very easy to use.

Cons

Getting the reports exactly the way I wanted could be frustrating at times.

“rising prices”

Pros

Posting open positions and handling applicants in the same place keeps the whole hiring process from feeling messy.

Cons

Prices keep rising and the iPad version has been acting up lately which doesn't make things easier for us.

“Reliable planning with helpful notifications”

Pros

Having a tool like this makes strategic planning much more manageable for professionals. The calendar features and notifications help keep everything organized and improve efficiency especially when dealing with large volumes of information on a regular basis. It also includes monitoring capabilities and several other useful functions which makes it a very necessary resource in a professional work setting.

Cons

Honestly I have not run into any issues with it and it has worked consistently for me once I understood how valuable the tool is. Overall it feels like the kind of platform that really supports professionals with heavy workloads by helping reduce the pressure and creating a better working environment.

“Scheduling syncs perfectly with POS”

Pros

Homebase works really well for basic scheduling and time tracking and the POS integration is a big plus for us.

Cons

One annoying thing is that when the app opens, it shows the last schedule you viewed even if you need a different day. To see the correct schedule, you have to switch to another day first and then go back to the day you actually want.

“Some features are quite confusing”

Pros

Certain parts of Homebase are easy to use but at other times some of the features can be confusing.

Cons

I didn't enjoy how confusing some of the features were.

“Helpful tool for tracking time”

Pros

We recently started using this software to monitor employees work hours and attendance and it has been working well for us.

Cons

We still have more to discover since we have not used the software to its full capacity yet.

“all employee tools in one hub”

Pros

Homebase has been really useful because it covers much more than just scheduling, timesheets and payroll. It also gives me a direct way to communicate with both managers and coworkers through messaging and chat. I can see my schedule as soon as it's posted, check my time clock and pay schedule and look back at both current and past hours and pay whenever I need to.

Cons

Honestly it has everything I need as an employee so I don't really have any complaints.

“Quick onboarding process now”

Pros

Getting the team set up and making sure everyone was enrolled was extremely easy. On top of that the platform is very user-friendly which makes day to day use really nice.

Cons

The mobile app doesn't feel as fluid as the web version and that can be extremely frustrating at times.