Total 217 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

55%

4

Stars

33%

3

Stars

7%

2

Stars

4%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

DB

Dylan Brown

Warehousing, 1-10 employees

5.0
January 2025

Amazing features

Pros

Has been simple for me and my team to use. Editing timecards and checking punch-in and punch-out times is quick and I really enjoy being able to chat directly with my employees. There are so many helpful features packed into the app.

Cons

Honestly, I enjoy every part. There's nothing negative I can point out.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

AM

Aaron Murray

Retail, 1-10 employees

5.0
January 2025

managing schedules is easy

Pros

It's easy for me to build schedules and keep everything organized for the team.

Cons

I keep hoping the version we're on would offer more tools because it feels like it could be even stronger with a few upgrades.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

9

JG

Joseph Griffin

Printing, 11-50 employees

4.0
January 2025

Useful messaging feature

Pros

Pretty userfriendly and the messaging options are a really helpful part of it.

Cons

Once in a while the geo fence acts up and doesn't work the way it's supposed to.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

7

KL

Kimberly Lindberg

Non-Profit Organization Management, 11-50 employees

5.0
January 2025

accessible through phone

Pros

It's nice that I can reach it through my phone or my work computer without any trouble. It's also convenient for employees who clock in from their phones, especially now that so many work hybrid schedules.

Cons

I don't have anything bad to say at all.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

9

A

Anonymous

Higher Education, 1-10 employees

5.0
January 2025

efficient way of managing employees

Pros

Managing staff and making changes whenever needed feels uncomplicated. It's very user-friendly and works well for us.

Cons

No complaints from my side.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

MK

Mark Kosior

Restaurants, 51-100 employees

5.0
January 2025

Can use it no matter where I am

Pros

Appreciate able to use it from anywhere whether I'm in the office or not.

Cons

I used to really appreciate the free version but now that it's paid only, it still feels worth paying for.

Rating Distribution

Ease of use

9

Value for money

6

Customer Support

9

Functionality

9

AB

Albert Budding

Facilities Services, 1-10 employees

4.0
January 2025

detailed reporting

Pros

The reports are detailed and I can generate them without any confusion.

Cons

I'd love to look back at more history without having to upgrade just to access it.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

CB

Cherish Broom

Accounting, 11-50 employees

5.0
January 2025

Creates weekly sheets for me

Pros

It keeps track of everyone's clock-ins and turn them into weekly sheets I can download and edit easily.

Cons

Every now and then it misses one of our clock-ins or clock-outs even though it doesn't happen too often.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

9

TC

Tammy Cudd

Internet, 51-100 employees

4.0
January 2025

lets me view everything at a glance

Pros

I like opening the app and seeing a full view of who's working, their shifts and what department they're in. The layout helps me spot open time, send messages, swap shifts, request time off and even get a rough idea of what my paycheck will look like.

Cons

People who work overnight shifts need an easier way to ask for time off. It should either show the shift clearly or guide you step by step, otherwise you might ask for the wrong hours and get it rejected.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

A

Anonymous

Arts and Crafts, 11-50 employees

3.0
December 2024

glitches too often

Pros

It feels pretty tech-friendly and I like that the layout works well on both mobile and desktop.

Cons

There are moments where the system glitches badly. Shifts sometimes duplicate out of nowhere and deleting one copy makes all of them disappear. Building schedules gets annoying because it won't let you move to the next week unless you pick a copy option. The payroll setup needs help too since dates get mixed up, communication feels weak and support replies take two days which makes it tough when you need quick help.

Rating Distribution

Ease of use

5

Value for money

4

Customer Support

3

Functionality

5

JC

Jenn Campo

Consumer Services, 1-10 employees

2.0
November 2024

Too costly

Pros

One thing I really enjoy is how my team can throw in their availability or time?off plans and I can slot them into projects.

Cons

I ended up realizing the price feels heavier than most so I moved over to ConnectTeams instead.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

6

Functionality

6

N

Natasha

Apparel & Fashion, 1-10 employees

More than a year

5.0
November 2024

Perfect for managing time and clock-in system for a start-up

Pros

If you are new to the whole productivity/timekeeping area then homebase is great starting point. It has some great features which as a startup i have used, such as building my own rota for the month and scheduling timeoff. also it comes with a free plan so you can make most of it before paying into a monthly subscription.

Cons

I would have liked some of the paid features to be free, which is why I left and canceled my account. If those features were included, I would have stayed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

I

Irma

Facilities Services, 1-10 employees

More than a year

5.0
November 2024

Outstanding software

Pros

I have almost 3 years of experience using home base and it is a good tool for me. I don't have any problem because i dont miss any work day because of it.

Cons

There's nothing I consider bad about Homebase.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Gabriela

Hospital & Health Care, 11-50 employees

More than a year

5.0
November 2024

Occasional app crashes otherwise its good

Pros

Scheduling and posting jobs was very easy with this tool!

Cons

Sometimes the app wouldn't show private messages, although group chats always appeared, which was a bit odd.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

6

Functionality

9

M

Maria

Restaurants, 1-10 employees

More than a year

5.0
November 2024

I won't replace homebase ever

Pros

I use it every day at work and for other employees as well. It is highly reliable for restaurant managers like me.

Cons

I'm fine with it. There's nothing I'd really change.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sue

Veterinary, 11-50 employees

More than a year

5.0
November 2024

I don't plan on changing because its an Fantastic app

Pros

The schedule building part. Its really easy to make a schedule for over 30 people! The copy from a past week is a great time saver. We also use the timeclock. Very easy to correct those who forget to clock in or out. Also I can tell by the dashboard who hasn't clocked in or isn't here.

Cons

I can't think of anything. We've been using it for quite a while now.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Luis

Accounting, 51-100 employees

Less than 6 months

3.0
November 2024

Loved the flexibility

Pros

I liked that it allows people to take cash advances from their next payments.

Cons

The thing I didn't like much is that cash advances were only available for USA based banks.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

7

C

Caitlyn

Consumer Goods, 11-50 employees

Less than 6 months

5.0
November 2024

amazing app for your whole team!

Pros

Scheduling- it's easy to request time off, pick up shifts, drop or trade shifts. I love how I am able to view your schedule as well as see which team members I will be working with on certain shifts.

Cons

I like everything about Homebase! No complaints!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tom

Hospitality, 11-50 employees

More than a year

5.0
October 2024

Saved time and money with integrated scheduling & payroll!

Pros

Integrating time cards/house with payroll. best customer service for anyone who deals with scheduling and payroll.

Cons

I don't fully understand all the different plans, so I'm not fully sure.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Nikki

Education Management, 51-100 employees

More than a year

4.0
October 2024

love how easy it is to view your schedule!

Pros

I like how the schedule looks. I enjoy how I can see who I am working with weekly.

Cons

It's difficult to request time off because it's hard to find the request button.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8