“works fine on mobile too”

Pros

I find it to be very user-friendly. It feels easy on mobile too and doesn't give me trouble when I'm on the go.

Cons

I've been wanting to add my accountant but I can't figure out how to give him access as an accountant instead of showing up like a regular employee in the system.

“We used free version for timesheets”

Pros

We enjoyed using the free version to stay on track with our schedules and the timesheets made running payroll much easier.

Cons

I honestly didn't run into anything inconvenient during the time we were using it.

“connects the whole team”

Pros

What I enjoy most is how convenient everything feels. I love that the whole team can stay connected in one place without changing different tools.

Cons

Wish there were stronger tools for assigning tasks during shifts especially for the girls so their duties are clearer.

“Comprehensive system”

Pros

I like that it brings together scheduling, time tracking, payroll pieces and POS info so everything lines up in one system.

Cons

Sometimes the app glitches here and there but support always steps in and helps me out when I need it.

“team members can update their availability”

Pros

Scheduling people easily and repeating shifts has been super helpful for me. Staff can update their availability and submit time-off requests on their own which takes a lot off my plate.

Cons

I really wish it offered a feature that builds schedules automatically.

“scheduling feature stands out”

Pros

Very effective for scheduling. Swapping shifts is simple whether I'm on my phone or at the computer. It's also nice for celebrating team moments or chatting as a group. For me, the scheduling tools stand out the most. Even though I'm not using everything the platform offers, the parts I do use are easy to pick up. When I reached out to support early on, they were always helpful and professional.

Cons

There isn't a way to turn clock in/out feature off. We don't use it.

“Pleased with the accuracy”

Pros

When I first joined this company, everyone had to write down hours on paper and figure out totals on their own. Switching to Homebase completely changed that. Staff can clock in from their phones and the system calculates everything with no errors. Scheduling became easier because people get their shifts right away. Time?off requests are clearer and nothing gets lost. We also added onboarding tools so new hires get paperwork before their first day. It's saved us time and money. I tried different options before choosing Homebase and I'm happy I went with this one.

Cons

One trouble we've had happens when the app seems to update. Some staff get logged out or can't clock in for a short while. It's not frequent, just inconvenient. I'd also love new options like separate manager access by department, automatic clock-outs at midnight and a more advanced manager-only version of the app.

“customer support is always available”

Pros

Whenever something goes wrong I can reach someone quickly to sort it out. Records stay updated and the payroll and shift?scheduling tools work really well for us.

Cons

I don't have anything I dislike about it.

“great value for money”

Pros

For what I pay, this is easily the best tool I've used. The time it saves and the convenience make it worth every penny.

Cons

The free version works well for small teams but once you hit around ten employees, moving to a paid plan becomes the better option.

“unreliable support for payroll and taxes”

Pros

It's simple for me to build schedules even though a few employees said they sometimes ran into issues clocking in.

Cons

Customer support for payroll and taxes has been almost impossible to rely on. When problems show up, getting them fixed is extremely difficult. We ended up hiring a CPA firm to correct mistakes from their payroll tax filings.

“Clean design with helpful extra tools”

Pros

The interface is clean and user-friendly and it comes with a lot of helpful features.

Cons

The only downside is that signing up for a plan can be a bit confusing.

“Scheduling works well with recruiting”

Pros

Everything about it is simple and user friendly for both administrators and employees. The recruiting tools have been especially impressive and we got more than 100 applicants in the first week alone.

Cons

I am not a fan of the requirements tied to the Cash Out feature when trying to access a portion of pay early.

“Works on every device you use”

Pros

One thing that really works well is how accessible and simple the system is. I can get into it from my phone, my computer or even the POS system without any hassle.

Cons

Honestly I am very happy with it overall and I have had no complaints about any of its features or functionality.

“Location tracking performs exactly as needed”

Pros

The clock in and clock out feature was excellent and having it tied to location made it even better.

Cons

The only thing I didn't care for was not being able to handle scheduling from the app.

“Team notes feature comes in handy”

Pros

Being able to post notes for coworkers is really useful and keeps everyone on the same page.

Cons

We only use it to display our current schedules, not for time clock functions or much beyond that.

“simple to use software”

Pros

Using it for time clock tracking and employee scheduling has been very easy and the whole system is simple to navigate.

Cons

It has done exactly what it promises and I have not run into any issues with the interface.

“Tracking made easy”

Pros

Homebase has made time tracking and schedules way easier for us. Automated reminders, shift swaps and team messaging save time and connecting it with payroll keeps everything organized. Support replies quickly whenever I need help.

Cons

Even though it offers a lot of great features, I'd love to have more control over customizing reports and more flexibility with setting permission levels by role. Aside from that, it's been a great tool.

“Dependable tool that truly helps out”

Pros

Overall it is an amazing product and has helped me a lot.

Cons

I don't have anything bad to say as it's a good product overall.

“Mobile app makes scheduling quite frustrating”

Pros

It does a good job with weekly employee payroll, job scheduling and built-in messaging.

Cons

The mobile app is awful and really hard to navigate when trying to check scheduled, assigned or completed jobs. There's no way to add photos to jobs and it's difficult to know whether an employee picked up a shift after it's been posted. The desktop version isn't a realistic backup either since we need something that works while we're out and about.

“ideal payroll tool”

Pros

After six years on ADP switching to Homebase cut down the time we spend on both payroll and onboarding. The platform is reliable, very user-friendly and whenever I have a question, the team gets back to me quickly. Their support staff has been fantastic to work with.

Cons

One thing that could be better is break tracking. In our business, the government requires breaks every four hours and to have that time deducted properly by the system, we still need to enter it manually for each employee's shift. It doesn't take very long but it feels like something that could easily be automated especially since other payroll systems already handle it automatically.