Joseph Griffin
Printing, 11-50 employees
“Useful messaging feature”
Pros
Pretty userfriendly and the messaging options are a really helpful part of it.
Cons
Once in a while the geo fence acts up and doesn't work the way it's supposed to.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
7
Kimberly Lindberg
Non-Profit Organization Management, 11-50 employees
“accessible through phone”
Pros
It's nice that I can reach it through my phone or my work computer without any trouble. It's also convenient for employees who clock in from their phones, especially now that so many work hybrid schedules.
Cons
I don't have anything bad to say at all.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
9
Anonymous
Higher Education, 1-10 employees
“efficient way of managing employees”
Pros
Managing staff and making changes whenever needed feels uncomplicated. It's very user-friendly and works well for us.
Cons
No complaints from my side.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Mark Kosior
Restaurants, 51-100 employees
“Can use it no matter where I am”
Pros
Appreciate able to use it from anywhere whether I'm in the office or not.
Cons
I used to really appreciate the free version but now that it's paid only, it still feels worth paying for.
Rating Distribution
Ease of use
9
Value for money
6
Customer Support
9
Functionality
9
Albert Budding
Facilities Services, 1-10 employees
“detailed reporting”
Pros
The reports are detailed and I can generate them without any confusion.
Cons
I'd love to look back at more history without having to upgrade just to access it.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
8
Cherish Broom
Accounting, 11-50 employees
“Creates weekly sheets for me”
Pros
It keeps track of everyone's clock-ins and turn them into weekly sheets I can download and edit easily.
Cons
Every now and then it misses one of our clock-ins or clock-outs even though it doesn't happen too often.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
9
Tammy Cudd
Internet, 51-100 employees
“lets me view everything at a glance”
Pros
I like opening the app and seeing a full view of who's working, their shifts and what department they're in. The layout helps me spot open time, send messages, swap shifts, request time off and even get a rough idea of what my paycheck will look like.
Cons
People who work overnight shifts need an easier way to ask for time off. It should either show the shift clearly or guide you step by step, otherwise you might ask for the wrong hours and get it rejected.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
8
Heather Harbin
Arts and Crafts, 1-10 employees
Less than a year
“Quick setup with great support”
Pros
It didn't take long to get the hang of Homebase and the customer service has been excellent whenever I have needed help.
Cons
No issues so far. I probably have not explored every feature yet but everything I have used has worked really well.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
angelique martinez
Mental Health Care, 11-50 employees
Less than a year
“Getting paid early really helps”
Pros
Navigating Homebase is really easy and one of the coolest parts was being able to access loans before payday.
Cons
To be honest I didn't run into anything I disliked.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Becky C
Food & Beverages, 1-10 employees
Less than a year
“Scheduling causes zero headaches here”
Pros
Using Homebase has been a win for both scheduling on my end and for the staff using it. Even team members who aren't very tech savvy have no trouble figuring it out. One of the biggest benefits is that shift swaps no longer land on my plate because the app handles that piece really well. It's honestly been my favorite new tool of the year.
Cons
Since I only use the scheduling feature and that part is free, I really don't have anything to complain about.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Anonymous
Arts and Crafts, 11-50 employees
“glitches too often”
Pros
It feels pretty tech-friendly and I like that the layout works well on both mobile and desktop.
Cons
There are moments where the system glitches badly. Shifts sometimes duplicate out of nowhere and deleting one copy makes all of them disappear. Building schedules gets annoying because it won't let you move to the next week unless you pick a copy option. The payroll setup needs help too since dates get mixed up, communication feels weak and support replies take two days which makes it tough when you need quick help.
Rating Distribution
Ease of use
5
Value for money
4
Customer Support
3
Functionality
5
Dee Wells
Restaurants, 51-100 employees
Less than a year
“This scheduling tool is fantastic”
Pros
The platform is very simple to use and the scheduling tool is the feature I really enjoy most.
Cons
One thing I don't like is that I cannot assign a separate manager to each business I have on the platform.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Mike DeCosta
Food & Beverages, 11-50 employees
More than a year
“Keeps everything running on track”
Pros
Putting schedules together and publishing them works really well.
Cons
The reporting side seems a bit limited especially when it comes to HR compliance needs.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Jatori Whitby
Food & Beverages, 11-50 employees
Less than a year
“perfect for everyday business needs”
Pros
Using it day to day has been incredibly easy and that simplicity is a big reason it works so well for our company. Plus it offers a strong set of features that makes it an excellent solution for how we run things. It's become part of our everyday operations, not only for the time clock but also as a way for our team to stay in touch and communicate.
Cons
When a new hire already has an existing profile tied to a previous company that also uses the platform can be an issue.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Andrea K Holloway
Real Estate, 1-10 employees
Less than a year
“Payroll process becomes effortless”
Pros
Handling payroll feels effortless with how simple the software is to use.
Cons
Getting connected to a live person can sometimes take a while.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Heather Collup
Food & Beverages, 11-50 employees
Less than a year
“support is top notch”
Pros
Scheduling is really simple to manage and the customer service has been amazing.
Cons
At this point I have not come across anything I dislike yet.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Neil Cervantes
Banking, 11-50 employees
Less than a year
“Tracking shifts is very handy”
Pros
Being able to clock in and out for shifts right in the app is really convenient and it also makes it simple to check how much time I have accrued.
Cons
One thing that didn't work for me was the advance paycheck option since I was never able to use it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Sussanna Davidson
Retail, 1-10 employees
Less than a year
“Dependable tool that truly works”
Pros
It is fairly easy to use. It helps me stay on top of requested time off, breaks and overtime and I can also keep track of applications in one place. It has honestly made my day to day work a lot easier.
Cons
Honestly there is not much to complain about. It works really well overall and has been a very amazing tool.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Mary Tadros
Accounting, 1-10 employees
More than a year
“everything teams need in one place”
Pros
Having so many parts of the business handled in one platform is incredibly helpful. It's a really convenient setup for busy owners and management staff who need everything in one place.
Cons
One thing that could make it even better is stronger integration with job posting ads, ideally without adding extra cost for the user.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
8
Jenn Campo
Consumer Services, 1-10 employees
“Too costly”
Pros
One thing I really enjoy is how my team can throw in their availability or time?off plans and I can slot them into projects.
Cons
I ended up realizing the price feels heavier than most so I moved over to ConnectTeams instead.
Rating Distribution
Ease of use
6
Value for money
4
Customer Support
6
Functionality
6