Total 76 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

28%

3

Stars

9%

2

Stars

3%

1

Stars

4%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J

Jason

Staffing and Recruiting, 51-100 employees

Less than a year

5.0
February 2023

Why Recruiters love iCIMS Talent Cloud

Pros

iCIMS Talent Cloud is a cloud based recruitment platform that offers several advantages, including scalability to handle large volumes of job postings, resumes, and candidate data. Its user friendly interface makes it easy for recruiters and hiring managers to navigate.

Cons

Like any technology, iCIMS Talent Cloud has its own drawbacks or limitations, including: Cost: iCIMS Talent Cloud can be expensive, especially for organizations with limited budgets.Complex setup: Implementing iCIMS Talent Cloud can be complex and time consuming, requiring technical expertise and resources. User adoption: Getting all users to adopt the platform and use it consistently can be a challenge, especially if they are accustomed to traditional recruitment methods. Limited customization options: While iCIMS Talent Cloud offers some customization options, some users may find the platform inflexible and unable to meet their specific needs. Technical issues: As with any technology, iCIMS Talent Cloud may encounter technical problems that can disrupt the recruitment process and cause frustration for users.User experience: Some users may find the user interface confusing or difficult to navigate, especially if they are not familiar with cloud based recruitment platforms.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

S

Samuel

Information Technology and Services, 500+ employees

More than a year

5.0
January 2023

iCIMS Talent Cloud Review

Pros

It enables a satisfying end to end hiring process for candidates.

Cons

I wish the design of ICIMS was more visually appealing. Compared to other recruitment tools I currently use, it has a rather plain appearance.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Monika

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

4.0
January 2023

Good platform for job applications

Pros

I like that many job postings use iCIMS, as it allows me to easily sign in and apply for jobs.

Cons

It's challenging to use on a mobile device.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

S

sheikh

Staffing and Recruiting, 101-500 employees

Less than a year

4.0
January 2023

User

Pros

It's impressive that iCIMS works smoothly even with low internet bandwidth.

Cons

Sometimes the interface is sluggish and lags.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

Y

Yasha

Medical Devices, 51-100 employees

Less than 6 months

5.0
January 2023

User

Pros

What I love most about this software is its ease of use, accessibility, and intuitive nature that requires minimal explanation.

Cons

There is nothing I like least about this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Amara

Information Technology and Services, 500+ employees

Less than a year

5.0
January 2023

Sourcing on iCIMS

Pros

iCIMS provides the ability to perform Boolean searches within the database, allowing for efficient utilization of the vast candidate pool.

Cons

Currently, there are no cons. iCIMS is perfect especially for a large organization.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LC

Lady Ciena

Human Resources, 500+ employees

Less than a year

5.0
December 2022

A Simple ATS To Use

Pros

As the title suggests, iCIMS is a simple tool that recruiters can easily understand. Although there is room for improvement, it is still user friendly.

Cons

When it comes to generating reports, there are several areas where we can improve. I hope the developers can address them.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

J

Jeff

Retail, 101-500 employees

Less than a year

4.0
December 2022

ICIMS Checkout

Pros

The features are simple and easily accessible.

Cons

The menus or screens are not very detailed. We need more options.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

A

Amine

Food & Beverages, 500+ employees

Less than a year

5.0
November 2022

ICims software

Pros

It streamlines the hiring process, saving time and resources. A great software solution for large organizations.

Cons

The steps are somewhat repetitive and could be consolidated.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

M

Muteeba

Staffing and Recruiting, 101-500 employees

Less than a year

5.0
November 2022

Feedback for ICIMS

Pros

One aspect I really appreciate about iCIMS is its user friendliness. We can easily track applicants and change their status as they move through different stages. It covers the entire recruitment cycle, from initial screening to the candidate's first day.

Cons

One aspect I dislike about this software is the resume search, which is not compatible with Boolean strings. It is not intuitive if you have to search for a candidate. You have to provide the exact spelling to find a person.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Maria

Retail, 1-10 employees

More than a year

5.0
October 2022

Great job search application

Pros

In my daily job search, I frequently encounter this app for various companies, as many of them use iCIMS for their job application process. It's intuitive and straightforward, and it's easy to see why it's so widely used.

Cons

Many companies use this software, so it's easy to say that I have numerous logins for different companies. It may go against security measures, but applicants should have a way to use a single login and navigate through different companies.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Becky

Construction, 500+ employees

Less than 6 months

5.0
October 2022

Review of iCIMS Talent Cloud

Pros

It offers ease of use and quality features that streamline processes.

Cons

The functionality could be improved. Sometimes you have to go through multiple screens to reach your desired destination.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

K

Krystal

Broadcast Media, 500+ employees

1.0
October 2022

Bad connection

Pros

I haven't come across any major bug fixes yet, but I hope they address them soon.

Cons

Most of the time, it doesn't allow you to log in. They need to fix the bugs.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

5

C

Cassandra

Consumer Services, 11-50 employees

Less than a year

5.0
September 2022

Love the functionality

Pros

It works exceptionally well for tracking, inputting, and scheduling interviews.

Cons

It would be great if they had a feature to remove duplicate applicants.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mehdi

Staffing and Recruiting, 500+ employees

More than a year

5.0
August 2022

One of the best ATS in the market.

Pros

It is an incredibly easy and reliable tool for full cycle recruitment. It helps track candidate status at every step of the process.

Cons

Sometimes, when you open multiple tabs, this software becomes a bit slow, and there are also some backend issues.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

N

Nicholas

Automotive, 500+ employees

Less than a year

1.0
August 2022

Terrible customer support, over promises and constantly under delivers. A true snake oil product

Pros

The search function and report generation were excellent, although they require extensive training to utilize effectively.

Cons

The customer support provided no help with answering questions or fixing bugs. It took a minimum of 3 weeks, and sometimes up to 6 months, to resolve cases. Instead of providing real answers to configuration issues, the help desk support directed me to the knowledge base center, even when I had already followed all the steps. The ATS interview scheduling tool was unreliable when syncing with my team's calendars. The feedback form tool rarely worked effectively for our hiring managers. The Microsoft Teams integration did not notify in a timely manner for interviews, job approvals, and offers, often after the fact. The CRM tool had constant logging out errors and the search fields were incorrectly mapped. Our implementation contact went completely silent. The data migration didn't fully work as promised, preventing resume uploads from attaching to candidate profiles. Multiple contracted integrations were never set up, leading to workarounds. The CRM, ATS, and Text engagement were separate systems with separate logins. The system routinely logged me out after a few minutes of inactivity.

Rating Distribution

Ease of use

2

Value for money

4

Customer Support

4

Functionality

3

B

Bruce

Staffing and Recruiting, 500+ employees

Less than a year

5.0
August 2022

Best in the Market for every feature you need

Pros

Using ICIMS is incredibly straightforward, and I can access all the features with relative ease through a few simple steps.

Cons

When I have multiple tabs open while using ICIMS, the response time is extremely slow.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Samreen

Staffing and Recruiting, 500+ employees

Less than 6 months

5.0
July 2022

Excellent ATS

Pros

Tracking applications by name or email is simple to use.

Cons

It would be beneficial to have a phone number dropdown in addition to the email and name fields.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sandra

Gambling & Casinos, 51-100 employees

Less than a year

5.0
July 2022

iCIMS Review

Pros

I appreciate how this product consolidates all relevant information for each candidate in one place.

Cons

There are areas where duplications are displayed, and it's quite common for users to click the wrong area and end up in the wrong place.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

R

Rochel

Consumer Services, 1-10 employees

5.0
July 2022

Crowd Sourcing Review

Pros

The integration of auto population and testing is seamless. Moreover, it provides timely updates on whether you qualify for the job or not.

Cons

I believe it would be helpful to advertise ICIMS on social media platforms, as many people may not be familiar with it. Indeed and Upwork are similar crowdsourcing platforms, but ICIMS tracks people with the same job search criteria.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9