Total 76 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars57%
4
Stars28%
3
Stars9%
2
Stars3%
1
Stars4%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Jason
Staffing and Recruiting, 51-100 employees
Less than a year
“Why Recruiters love iCIMS Talent Cloud
Pros
iCIMS Talent Cloud is a cloud based recruitment platform that offers several advantages, including scalability to handle large volumes of job postings, resumes, and candidate data. Its user friendly interface makes it easy for recruiters and hiring managers to navigate.
Cons
Like any technology, iCIMS Talent Cloud has its own drawbacks or limitations, including: Cost: iCIMS Talent Cloud can be expensive, especially for organizations with limited budgets.Complex setup: Implementing iCIMS Talent Cloud can be complex and time consuming, requiring technical expertise and resources. User adoption: Getting all users to adopt the platform and use it consistently can be a challenge, especially if they are accustomed to traditional recruitment methods. Limited customization options: While iCIMS Talent Cloud offers some customization options, some users may find the platform inflexible and unable to meet their specific needs. Technical issues: As with any technology, iCIMS Talent Cloud may encounter technical problems that can disrupt the recruitment process and cause frustration for users.User experience: Some users may find the user interface confusing or difficult to navigate, especially if they are not familiar with cloud based recruitment platforms.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Samuel
Information Technology and Services, 500+ employees
More than a year
“iCIMS Talent Cloud Review
Pros
It enables a satisfying end to end hiring process for candidates.
Cons
I wish the design of ICIMS was more visually appealing. Compared to other recruitment tools I currently use, it has a rather plain appearance.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Monika
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“Good platform for job applications
Pros
I like that many job postings use iCIMS, as it allows me to easily sign in and apply for jobs.
Cons
It's challenging to use on a mobile device.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
sheikh
Staffing and Recruiting, 101-500 employees
Less than a year
“User
Pros
It's impressive that iCIMS works smoothly even with low internet bandwidth.
Cons
Sometimes the interface is sluggish and lags.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Yasha
Medical Devices, 51-100 employees
Less than 6 months
“User
Pros
What I love most about this software is its ease of use, accessibility, and intuitive nature that requires minimal explanation.
Cons
There is nothing I like least about this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amara
Information Technology and Services, 500+ employees
Less than a year
“Sourcing on iCIMS
Pros
iCIMS provides the ability to perform Boolean searches within the database, allowing for efficient utilization of the vast candidate pool.
Cons
Currently, there are no cons. iCIMS is perfect especially for a large organization.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lady Ciena
Human Resources, 500+ employees
Less than a year
“A Simple ATS To Use
Pros
As the title suggests, iCIMS is a simple tool that recruiters can easily understand. Although there is room for improvement, it is still user friendly.
Cons
When it comes to generating reports, there are several areas where we can improve. I hope the developers can address them.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Jeff
Retail, 101-500 employees
Less than a year
“ICIMS Checkout
Pros
The features are simple and easily accessible.
Cons
The menus or screens are not very detailed. We need more options.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Amine
Food & Beverages, 500+ employees
Less than a year
“ICims software
Pros
It streamlines the hiring process, saving time and resources. A great software solution for large organizations.
Cons
The steps are somewhat repetitive and could be consolidated.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10
Muteeba
Staffing and Recruiting, 101-500 employees
Less than a year
“Feedback for ICIMS
Pros
One aspect I really appreciate about iCIMS is its user friendliness. We can easily track applicants and change their status as they move through different stages. It covers the entire recruitment cycle, from initial screening to the candidate's first day.
Cons
One aspect I dislike about this software is the resume search, which is not compatible with Boolean strings. It is not intuitive if you have to search for a candidate. You have to provide the exact spelling to find a person.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Maria
Retail, 1-10 employees
More than a year
“Great job search application
Pros
In my daily job search, I frequently encounter this app for various companies, as many of them use iCIMS for their job application process. It's intuitive and straightforward, and it's easy to see why it's so widely used.
Cons
Many companies use this software, so it's easy to say that I have numerous logins for different companies. It may go against security measures, but applicants should have a way to use a single login and navigate through different companies.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Becky
Construction, 500+ employees
Less than 6 months
“Review of iCIMS Talent Cloud
Pros
It offers ease of use and quality features that streamline processes.
Cons
The functionality could be improved. Sometimes you have to go through multiple screens to reach your desired destination.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Krystal
Broadcast Media, 500+ employees
“Bad connection
Pros
I haven't come across any major bug fixes yet, but I hope they address them soon.
Cons
Most of the time, it doesn't allow you to log in. They need to fix the bugs.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
5
Functionality
5
Cassandra
Consumer Services, 11-50 employees
Less than a year
“Love the functionality
Pros
It works exceptionally well for tracking, inputting, and scheduling interviews.
Cons
It would be great if they had a feature to remove duplicate applicants.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mehdi
Staffing and Recruiting, 500+ employees
More than a year
“One of the best ATS in the market.
Pros
It is an incredibly easy and reliable tool for full cycle recruitment. It helps track candidate status at every step of the process.
Cons
Sometimes, when you open multiple tabs, this software becomes a bit slow, and there are also some backend issues.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Nicholas
Automotive, 500+ employees
Less than a year
“Terrible customer support, over promises and constantly under delivers. A true snake oil product
Pros
The search function and report generation were excellent, although they require extensive training to utilize effectively.
Cons
The customer support provided no help with answering questions or fixing bugs. It took a minimum of 3 weeks, and sometimes up to 6 months, to resolve cases. Instead of providing real answers to configuration issues, the help desk support directed me to the knowledge base center, even when I had already followed all the steps. The ATS interview scheduling tool was unreliable when syncing with my team's calendars. The feedback form tool rarely worked effectively for our hiring managers. The Microsoft Teams integration did not notify in a timely manner for interviews, job approvals, and offers, often after the fact. The CRM tool had constant logging out errors and the search fields were incorrectly mapped. Our implementation contact went completely silent. The data migration didn't fully work as promised, preventing resume uploads from attaching to candidate profiles. Multiple contracted integrations were never set up, leading to workarounds. The CRM, ATS, and Text engagement were separate systems with separate logins. The system routinely logged me out after a few minutes of inactivity.
Rating Distribution
Ease of use
2
Value for money
4
Customer Support
4
Functionality
3
Bruce
Staffing and Recruiting, 500+ employees
Less than a year
“Best in the Market for every feature you need
Pros
Using ICIMS is incredibly straightforward, and I can access all the features with relative ease through a few simple steps.
Cons
When I have multiple tabs open while using ICIMS, the response time is extremely slow.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Samreen
Staffing and Recruiting, 500+ employees
Less than 6 months
“Excellent ATS
Pros
Tracking applications by name or email is simple to use.
Cons
It would be beneficial to have a phone number dropdown in addition to the email and name fields.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sandra
Gambling & Casinos, 51-100 employees
Less than a year
“iCIMS Review
Pros
I appreciate how this product consolidates all relevant information for each candidate in one place.
Cons
There are areas where duplications are displayed, and it's quite common for users to click the wrong area and end up in the wrong place.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Rochel
Consumer Services, 1-10 employees
“Crowd Sourcing Review
Pros
The integration of auto population and testing is seamless. Moreover, it provides timely updates on whether you qualify for the job or not.
Cons
I believe it would be helpful to advertise ICIMS on social media platforms, as many people may not be familiar with it. Indeed and Upwork are similar crowdsourcing platforms, but ICIMS tracks people with the same job search criteria.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9